Cisco IP Phone Configuration
Feature Buttons and Softkeys
The following table provides information about features that are available on softkeys, features that are
available on dedicated feature buttons, and features that you need to configure as programmable feature
buttons. A "Supported" entry in the table indicates that the feature is supported for the corresponding button
type or softkey. Of the two button types and softkeys, only programmable feature buttons require configuration
in Cisco IP Phone administration.
Table 14: Features with Corresponding Buttons and Softkeys
Feature Name
Answer
Call Back
Call Forward All
Call Park
Call Park Line Status
Call Pickup (Pick Up)
Call Pickup Line Status
Conference
Divert
Do Not Disturb
Executive - Join ongoing
call
Executive - Call filtering
activation and
deactivation
Executive - Call transfer
to self
Executive - Access to
Settings > Assistant
menu
Executive Assistant - Call
diversion activation and
deactivation
Dedicated Feature Button
Supported
Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later
Feature Buttons and Softkeys
Programmable Feature
Softkey
Button
Supported
Supported
Supported
Supported
Supported
Supported
Supported
Supported
Supported
Supported
Supported
Supported
Supported (only displayed
during connected call
conference scenario)
Supported
Supported
Supported
Supported
Supported
Supported
Supported
Supported
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