Cisco IP Phone Configuration
Note
Feature Key Sync must be enabled for all the executive and assistant users.
Before you begin
Access the phone administration web page. See
Procedure
Step 1
Select Voice > Ext [n] (where [n] is the extension number).
Step 2
In the Call Feature Settings section, set the Feature Key Sync field to Yes.
Step 3
Click Submit All Changes.
Related Topics
DND and Call Forwarding Status Sync
You can configure the settings on the phone administration web page to enable status synchronization of do
not disturb (DND) and call forwarding between the phone and the server.
There are two ways to synchronize the feature status:
• Feature Key Synchronization (FKS)
• XSI Synchronization
Note
Feature Key Sync must be enabled for all the executive and assistant users.
FKS uses SIP messages to communicate the feature status. XSI Synchronization uses HTTP messages. If both
FKS and XSI synchronization are enabled, FKS takes precedent over XSI synchronization. See the table
below for how FKS interacts with XSI synchronization.
Table 30: Interaction Between FKS and XSI Synchronization
Feature Key Sync
Yes
Yes
Yes
DND and Call Forwarding Status
Enable Call Forwarding Status Sync via XSI
Enable DND Status Sync via XSI
DND Enabled
Yes
No
No
Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later
Access the Phone Web Interface, on page
Sync, on page 207
Service, on page 208
Service, on page 209
CFWD Enabled
DND Sync
Yes
Yes (SIP)
No
Yes (SIP)
Yes
Yes (SIP)
DND and Call Forwarding Status Sync
104.
CFWD Sync
Yes (SIP)
Yes (SIP)
Yes (SIP)
207