Brother mfc8440 Service Manual page 229
Hide thumbs
Also See for mfc8440:
- User manual (426 pages) ,
- Software user's manual (183 pages) ,
- Quick setup manual (52 pages)
Table of Contents
Advertisement
CHAPTER 6 TROUBLESHOOTING
This machine does not appear in Chooser with iMac and Power Macintosh G3
S-4
with USB.
User Check
(1) Check the machine is turned on.
(2) Check the USB interface cable is connected correctly.
(3) Check the printer driver is installed correctly.
Possible cause
Machine
connection
Driver
installation
This machine does not appear in Chooser with iMac and Power Macintosh
S-4
G3/G4 with USB.
User Check
(1) Check the machine is turned on.
(2) Check the USB interface cable is connected correctly.
(3) Check the printer driver is installed correctly.
Possible cause
Machine
connection
*NOTE:
The value or alphabet following 'BR' is a product ID.
Step
Check
1
Select 'Apple System Profiler'
in Apple Menu. Are the
following items indicated in the
USB box of the Device and
Volumes tab?
• Product ID: 0x15, 0x16
• Vender: Brother International
Corporation (or 0x4f9)
2
Are there the following files in
the Extensions Folder of
System Folder?
<For System 8.6 or higher>
• BR_PrintMoniter(USB)
• Brother Laser
Step
Check
1
Select 'Apple System Profiler'
in Apple Menu. Are the
following items indicated in the
USB box of the Device and
Volumes tab?
• Product ID: 0x17, 0x18
• Vender: Brother International
Corporation (or 0x4f9)
Result
No
Check the machine is turned
on and the USB interface
cable is connected correctly.
Check that the USB cable
used is the shielded twisted
pair type and 5 m or less.
Try to connect the machine
and PC with the USB cable
directly.
No
Try to re-install the printer
driver.
Yes
Turn off the machine and PC
power switch, and check all
connections between them.
Then, turn them on again.
Result
No
Check the machine is turned
on and the USB interface
cable is connected correctly.
Check that the USB cable
used is the shielded twisted
pair type and 5 m or less.
Try to connect the machine
and PC with the USB cable
directly.
6-22
Remedy
Remedy
Advertisement
Chapters
Table of Contents
Troubleshooting
