Basic Operations
Depending on how your voicemail system is set up, you may be able to press Messages to forward all calls
to voicemail.
Visual confirmation displays for a few seconds to confirm the number to which your calls will be forwarded.
Step 3
To verify that your calls are forwarded, look for:
• A Forward All
• The forwarding information in the header.
Step 4
To cancel call forwarding, press Forward Off.
Mute Phone
Mute allows you to block audio input for your handset, headset, or speakerphone. This means you can hear
other parties on the call, but they cannot hear you.
When on a video call, muting the audio does not stop the video. To stop your camera from broadcasting video,
close the shutter by turning the shutter counterclockwise.
Procedure
Step 1
Press Mute
Step 2
Press Mute again to turn Mute off.
Hold Calls
Hold allows you to put an active call into a held state. Your phone allows one active call at a time; other calls
are put on hold. Hold works with your phone handset as well as with USB headsets.
During a video call, video transmission is blocked until you resume the call.
Procedure
While on an active call, press Hold.
Swap Between Active and Held Calls
Use the line buttons to swap between held and connected calls.
icon in the line label.
to turn Mute on.
Cisco IP Phone 8800 Series User Guide
Mute Phone
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