Park And Retrieve A Call Using Call Park; Park A Call Using Assisted Directed Call Park - Cisco 8811 User Manual
8800 series
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Park and Retrieve a Call Using Call Park
Park and Retrieve a Call Using Call Park
Procedure
Step 1
During a call, press Park, and then hang up.
Your phone displays the number where the system parked the call. The parked call is put on hold, and you
can press Resume to resume the call on your phone.
Step 2
From any other Cisco IP Phone in your network, enter the number where the call is parked to retrieve the call.
Step 3
If you do not retrieve the call within a certain amount of time (set by your system administrator) you receive
an alert tone, at which time you can:
• Press Answer to answer the call on your phone.
• Retrieve the call from another phone.
If you fail to retrieve or answer the call within a specified amount of time, the call is redirected to another
destination (set up by your system administrator), such as voicemail. If the call gets redirected, it can no longer
be retrieved by using Call Park.
Park a Call Using Assisted Directed Call Park
Procedure
Step 1
During a call, press BLF Directed Call Park on a line that displays an idle Line Status indicator.
Step 2
Retrieve the call from any other Cisco IP Phone in your network as follows:
a) Enter the park retrieval prefix.
b) Dial the Directed Call number.
Step 3
If you do not retrieve the call within the time that your system administrator has set, you receive an incoming
call with notification of CallPark Reversion. At that time, you can press answer to answer the call. The other
phones can no longer retrieve that call.
• Press Resume to resume the call on your phone.
• Retrieve the call from another phone.
Cisco IP Phone 8800 Series User Guide
42
Basic Operations
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