Hold Call
• The forwarding information in the header.
Step 4
To cancel call forwarding, press Forward Off.
Hold Call
Hold allows you to put an active call into a held state. Your phone allows one active call at a time; other calls
are put on hold.
Hold works with your phone handset as well as with USB headsets
Procedure
Step 1
To put a call on hold, press the Hold button
The Hold icon
Step 2
To resume the highlighted call, do one of these:
• Press Hold again.
• Press the pulsing green line button.
• Press the Resume softkey.
• Press the Select button in the Navigation pad.
Swap Between Held and Active Calls
Use the session buttons to swap between holding and connected calls.
Procedure
If you have a held call and an active call, press Session for the held call to resume that call and place the other
call on hold automatically.
Put Call on Hold by Answering New Call
If you are already on a call and receive a new call, answering the new call puts the first call on hold
automatically.
Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and
SIP)
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displays and the line button pulses green.
.
Basic Operations