VOICE MAIL Setting up Voice Mail for the First Time: Press the Messages key on your phone, your default password is “123321”. Follow the recorded instruction to record your name, your greeting(s), and reset your password. Accessing Voice Mail: From your Email: Your voicemails will appear in your Inbox. You will see an email similar to this – Attached in the email is a wave file. Double click on this file to listen to your voicemail. You can also save the file, or forward the email to other users. Notes From Your Internal Phone: Press the Messages button on your phone and enter your password followed by the # key. Select option 1 for new messages. From Another Internal IP Phone: Press the Messages button on any IP phone. When prompted for a password, press the * key. Enter your ID (4‐digit extension) and the # key, and then enter your password followed by the # key. ...
You can enter up to three numbers per entry. Home, Work and Mobile. Do not Voice Mail Features: forget to add the outside access code 9. For example; Anne Weston below is Option 1 – New messages programmed with 92819538899 where 9 is the outside line access code. Options 2 – Send a message Option 3 – Saved messages Directory: Option 4 ‐ Setup Options You can also search a user’s phone number and create a contact by logging into the web. Option 1 – Greetings ‐‐ There are five greeting options for you to choose from: Standard, Closed, Alternate, Internal, & Busy. To search for entries in the Phone direcotry; follow instructions below: Option 2 – Messaging Settings – message notification, menu Click on Directory Tab. style, edit private lists. Option 3 – Personal Settings – change password, change recorded name, change directory listing. PHONE CONTROLS Mute a call: Press the Mute button. To turn off mute, press Mute again or lift the handset. Change the volume: ...
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To configure entries in contacts; follow instructions below: Press the Play soft key to hear a sample of the selected ring type. Press Set to choose the ringtone. Click on Contacts Tab Press Apply To All button to update all lines with ringtone Click Add New to add a new entry. Call History: You may view Missed, Received and Placed Calls by pressing the down arrow of the blue navigation button. You can also check Call History by pressing the Application button and selecting Call History A black left arrow indicates a received call, a red left arrow indicates a missed call, and a right arrow indicates a placed call. After you highlight a specific call, you can view details, call, edit dial or clear it. Fill out information and assign a Speed Dial if needed. To speed dial a Missed, Received, or a Placed call: For external calls, highlight the call, press more, EditDial, place a 9 or 91 in front of the number and then press Call. For internal calls, just press Call after highlighting the number. Forward All Calls: To forward all calls: Press the Forward All soft key. You will hear two beeps. Enter the number to which you want to forward all your calls. An arrow point up and to the left will appear next to your line. To un‐forward all calls: Press the Forward Off soft key. ...
Log in to the directory using your user ID and PIN. Search for your personal entries. Press Dial soft key to dial the selected number Note: Personal Directories are setup in the UCM User Options Menu. Instructions are later in the presentation. Company Directory: Press the Directories button Use the navigation button to select the Company Directory Use the navigation button to enter the Last, First or Number fields search option, and press the Search soft key to find your selection Use the navigation button to find your listing Press Dial soft key to dial the selected number BASIC CALL FEATURES Place a call: Lift the handset and dial the number. Press a line button and dial the number. Press the Speaker button and dial the number. Press the NewCall soft key and dial the number. Answer a call: Lift the handset. Contacts: Press the line button associated with the call. ...
While on a call, press the Hold button. To return to the call, press the Resume soft key. If multiple lines are on hold, use the scroll keys to select the desired line before you press Resume. Change between handset and speakerphone during a call: Handset to speakerphone: Press the Speakerphone button and hang up the handset. Speakerphone to handset: Lift the handset. Park a Call Press the More soft key and press Park. A park zone extension will be assigned to the call. To retrieve the parked call, get a dial tone, and enter the park zone extension from any IP phone. Call Transfer: During a call, press the Transfer button. This places your caller on hold. Dial the extension or number to which you want to transfer the call. When you hear ringing, press Transfer button, or when the party answers, announce the call and press Transfer. If the party refuses the call, press the End Call soft key button then the Resume soft key button to return to the original call. Transfer a call directly into voicemail: To Remove a Speed Dial During a call, press the Transfer button. Simply select the “+” next to the speed dial and remove the ...
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Conference Calls: To place a conference call: During a call, press the Conference button. This will put your caller on hold and automatically select a new line. Place a call to another person. When the call connects, press Conference button again to join the calls. Repeat the first three steps to add people to the conference call (up to 6) Conference Details: Displays the list of callers on a conference call, with the ability to select and remove callers from the conference call. While on a Conference Call, press the View Details soft key. You can then highlight the caller you want to disconnect from by pressing the Remove soft key. You can configure up to 3 Speed Dials that will appear on the phone the rest 196 entries can be setup as Abbreviated Dialing Numbers. Press Save. Page Page Presented by Presented by...
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Check the Forward all calls and either enter the phone number including Accessing Cisco Unified User Options via a Web Browser: the 9 to dial out, or select the voicemail option from the dropdown menu. The Cisco User Options Web Browser Page allows the IP Phone users to manage their phone via an internet browser. Users can forward calls, configure speed dials, and configure personal address book entries for their phone. Using your browser, go to http://myphone.coastalbend.edu/ucmuser (hint: save as favorite after logging in). Enter your user name and password (example user name: JDoe for John Doe) and use your network password. Speed Dials & Abbreviated Dialing: Speed Dials To Add a Speed Dial Under General Settings on the Home page choose the button press the “+” button next to it to fill the information. Please add 9 if it’s an external call and 91 in front of the number if it’s a Long Distance Number. The Speed Dial numbers will display on your phone as text. Press Save. Forwarding calls: Under General Setting on the Home Page Page Page Presented by...