Chapter 7
Troubleshooting the Cisco IP Phone
Step 3
Step 4
Step 5
Cisco IP Phone 7910
Step 1
Step 2
Verifying Firmware Version
Cisco IP Phone 7960/7940
Step 1
Step 2
Step 3
Cisco IP Phone Administration Guide for Cisco CallManager 3.2, Cisco IP Phones 7960/7940/7910
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Press the Select soft key.
Select Model Information.
Press the Select soft key.
The following information displays:
Model Type
•
Serial Number
•
Procedure
Press settings.
Press 4(Model Information).
The following information displays:
Model Type
•
Serial Number
•
On the Cisco IP Phones, you can verify the firmware version loaded on the phone.
Procedure
Press settings.
Use the Navigation button to select Status.
Press the Select soft key.
Obtaining Status, Model, and Version Information
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