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Panasonic KX-TGH260E Operating Instructions Manual
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Panasonic KX-TGH260E Operating Instructions Manual

Link-to-mobile bluetooth convergence solution
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Link-to-Mobile Bluetooth Convergence Solution
Model shown is KX-TGH260.
Before initial use, see "Getting Started"
on page 11.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.
TGH26xE_(en)_0203_ver120.pdf 1
Operating Instructions
KX-TGH260E
Model No.
KX-TGH262E
KX-TGH263E
KX-TGH264E
2017/02/03 14:07:07

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Summary of Contents for Panasonic KX-TGH260E

  • Page 1 KX-TGH264E Model shown is KX-TGH260. Before initial use, see “Getting Started” on page 11. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. TGH26xE_(en)_0203_ver120.pdf 1 2017/02/03 14:07:07...

  • Page 2: Table Of Contents

    Table of Contents Introduction Caller ID Service Model composition ........3 Using Caller ID service .......46 Accessory information ........3 Caller list ............46 General information ........5 Using Bluetooth Devices Graphical symbols for use on equipment and Copying phonebook from a mobile phone their descriptions ..........6 (phonebook transfer) ........48 Important Information...

  • Page 3: Introduction

    Introduction Model composition Base unit Handset Series Model No. Part No. Part No. Quantity KX-TGH260 KX-TGH260 KX-TGH260 KX-TGHA22 series KX-TGH262 KX-TGH260 KX-TGHA22 KX-TGH263 KX-TGH260 KX-TGHA22 KX-TGH264 KX-TGH260 KX-TGHA22 Accessory information Supplied accessories Supplied handset qty. 1 unit 2 units 3 units 4 units Accessory item/Part number Accessory quantity...
  • Page 4 We recommend using Panasonic rechargeable batteries. By registering the key finder (4 max.) to a Panasonic Digital Cordless Phone and attaching it to an easy-to-lose item in advance, you can locate and find the mislaid item to which the key finder is attached.

  • Page 5: General Information

    R In the event of problems, you should contact your equipment supplier in the first instance. Declaration of Conformity: R Panasonic Corporation declares that the radio equipment type (KX-TGH260 series: page 3) is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: http://www.ptc.panasonic.eu/doc...

  • Page 6: Graphical Symbols For Use On Equipment And Their Descriptions

    Introduction Graphical symbols for use on equipment and their descriptions Symbol Explanation Symbol Explanation Alternating current (A.C.) Class P equipment (equipment in which protection against electric shock relies on Double Insulation or Reinforced Insulation) Direct current (D.C.) “ON” (power) Protective earth “OFF”...

  • Page 7: Important Information

    Important Information R Do not allow the AC adaptor or telephone line cord to be excessively pulled, bent or For your safety placed under heavy objects. To prevent severe injury and loss of life/ Operating safeguards property, read this section carefully before using the product to ensure proper and safe R Unplug the product from power outlets operation of your product.

  • Page 8: Important Safety Instructions

    R Do not mix old and new batteries. Base unit location/avoiding noise R Do not open or mutilate the batteries. The base unit and other compatible Panasonic Released electrolyte from the batteries is units use radio waves to communicate with corrosive and may cause burns or injury to each other.

  • Page 9: Other Information

    Important Information should not be placed in rooms where the These symbols (A, B) on the products, temperature is less than 0 °C or greater packaging, and/or accompanying documents than 40 °C. Damp basements should also mean that used electrical and electronic be avoided.

  • Page 10: Specifications

    Important Information Specifications R Standard: DECT (Digital Enhanced Cordless Telecommunications), GAP (Generic Access Profile) Bluetooth wireless technology 2.1 R Frequency range: DECT: 1.88 GHz to 1.90 GHz Bluetooth: 2.402 GHz to 2.48 GHz R RF transmission power: DECT: Approx. 10 mW (average power per channel) 250 mW (max.) Bluetooth: 10 mW (max.)

  • Page 11: Getting Started

    Connect the telephone line cord to the Note: unit, then to the telephone line jack until R Use only the supplied Panasonic AC you hear a click. adaptor PNLV233E. A DSL/ADSL filter (not supplied) is required if you have a DSL/ADSL service.
  • Page 12 Note for battery installation R Use the supplied rechargeable batteries. For replacement, we recommend using the Panasonic rechargeable batteries noted on page 4, 8. Note for battery charging R It is normal for the handset to feel warm during charging.

  • Page 13: Controls

    Getting Started indicator Controls Charge contacts n Control type Soft keys Handset By pressing a soft key, you can select the feature shown directly above it on the display. After a mobile phone is paired, MMOBILEN is displayed. Navigator key Navigator keys functions as follows.

  • Page 14: Display Icons/Indicators

    Getting Started MOBILE 1 indicator Item Meaning MOBILE 2 indicator A mobile phone is MjN/MkN (VOL.: Volume up/down) connected. Ready to make/ MANSWER ON/OFFN receive mobile calls. N (PLAY/STOP) R When turned off: Message indicator A mobile phone is not N (Repeat) connected to the base unit.

  • Page 15: Turning The Power On/Off

    Getting Started Item Meaning Status Meaning Baby monitor is activated. Flashing – The mobile line is in use. The name/number displayed – Phonebook entries are next to the icon indicates the being copied from a mobile monitoring unit. (page 42) phone (page 48).

  • Page 16: Date And Time

    Getting Started – Stop the alarm sound. (page 40) KX-TGH262/KX-TGH263/KX-TGH264 Date and time n When the indicator flashes slowly in MMENUN (right soft key) #101 standby mode, you can: – Listen to new messages. (page 53) Enter the current date, month, and year. –...
  • Page 17 Getting Started – “Eco Mode” is not displayed in the MbN: Select the desired setting and press display menu (page 37). MSELECTN. R “ ” is displayed next to the selected features. R To cancel a selected feature, press MSELECTN again. “ ” disappears. MOKN a M Note: R If the...

  • Page 18: Link To Mobile

    Link to Mobile flashing, the rest of the procedure must Link to mobile feature be completed within 5 minutes. Your mobile phone: You can connect your base unit and mobile While the corresponding MOBILE phone using Bluetooth wireless technology, so indicator is flashing, follow the instructions that you can make or answer mobile calls of your mobile phone to enter the pairing...

  • Page 19: Link To Mobile Settings

    Link to Mobile For MOBILE 1: MMENUN (right soft key) Link to mobile settings #6141 For MOBILE 2: MMENUN (right soft key) #6142 Selecting which unit receives MbN: Select the desired setting. mobile calls MOKN a M Note: Available for: KX-TGH262/KX-TGH263/KX-TGH264 R The units use the preset ringer tones (page 34) instead of your mobile phone’s...
  • Page 20 Link to Mobile R Some mobile phones lose connection after Important: usage, please check the specifications of R If you turn on the “Mobile Line Only your mobile phone for more details. Mode”, disconnect the telephone line cord MMENUN (right soft key) #632 from the base unit.
  • Page 21 Link to Mobile – “Manual” (default): You can select the Enter the new 4-digit PIN again. a MOKN desired mobile line when making a call. – “Mobile Phone 1” : MOBILE 1 is selected. – “Mobile Phone 2” : MOBILE 2 is selected.

  • Page 22: Making/Answering Calls

    Making/Answering Calls – a specific line is set to make mobile Making mobile calls calls (page 20). MbN: Select the desired mobile phone. a Important: MOKN R The unit can be used to talk on 2 lines at Erasing a number in the redial list the same time (for example, 2 mobile lines, or the landline and 1 mobile line).

  • Page 23: Answering Calls

    Making/Answering Calls R You can answer the call even if the handset is placed on the base unit or charger MbN: Select the desired entry. (page 16). N/MZN You can finish talking by pressing M R If MZN is pressed and the other party’s without lifting up the handset.
  • Page 24 Making/Answering Calls R This feature is not available using the To return to the call, press MMUTEN. speakerphone. Note: R MMUTEN is a soft key visible on the display Handset equalizer during a call. This feature clarifies the voice of the person you are talking to, producing a more Recall/flash for landline calls natural-sounding voice that is easier to hear...
  • Page 25 Making/Answering Calls R To prevent other users from joining your MbN: “Transfer to Mobile” a MOKN conversations with outside callers, turn R The mobile call is transferred to the privacy mode on (page 38). mobile phone. Note: Transferring calls, conference R Depending on your mobile phone type, you calls may need to set the mobile phone to be...

  • Page 26: Intercom

    Making/Answering Calls Answering a 2nd call during a mobile Using the Smart Function Key call Press M N to answer the page. Press MMENUN during a mobile call. Turning auto intercom on/off MbN: “Hold” a MOKN To answer the 2nd call: This feature allows the handset to answer Press M N or MMOBILEN while the 2nd...

  • Page 27: Phonebook

    Phonebook MbN: Select the current setting of the Phonebook category (default: “Home”). a MOKN MbN: Select the desired category. a MOKN You can store up to 3,000 phonebook entries and assign a name (16 characters max.) and MbN: “<Save>” a MOKN a M up to 3 phone numbers to each (24 digits max.
  • Page 28 Phonebook MbN: Scroll through the phonebook if Changing category names/setting necessary. a MMOBILEN category ringer tone MbN: Select the desired phone number. a MCALLN MWN a MMENUN R The unit starts dialling when: MbN: “Category” a MOKN – only 1 mobile phone is paired. MbN: Select the desired category.

  • Page 29: Speed Dial

    Phonebook pauses after the number and PIN as To change the name: necessary (page 23). Edit the name. a MOKN To change the phone number: Edit the phone number. a MOKN MbN: Select the desired label. a Speed dial MOKN To change the category: You can assign 1 phone number to each of MbN: Select the desired category...
  • Page 30 Phonebook Erasing an entry Press and hold the desired speed dial key (1 to 9). a MMENUN MbN: “Erase” a MOKN MbN: “Yes” a MOKN a M Viewing an entry/Making a call n Using a mobile line: Press and hold the desired speed dial key (1 to 9).

  • Page 31: Programming

    Programming Menu list To access the features, there are 2 methods. n Scrolling through the display menus MMENUN (right soft key) Press MCN, MDN, MEN, or MFN to select the desired main menu. a MOKN Press MCN or MDN to select the desired item from the next sub-menus. a MOKN Press MCN or MDN to select the desired setting.
  • Page 32 Programming Sub-menu 1 Sub-menu 2 Settings Code Outgoing Call #338 New Message Alert – On/Off <Off> Outgoing Call – – Notification to Outgoing Call Activate – Remote Code <Inactivate> Base Unit Beep #339 <Off> Settings 2-9 Rings #211 Number of Rings <5 Rings>...
  • Page 33 Programming Sub-menu 1 Sub-menu 2 Settings Code *1, *6 – <On> #173 – First Ring Main menu: “Intercom” Operation Code Paging the desired unit. #274 Main menu: “Nuisance Call Block” *1, *8 Operation Code Storing/Viewing blocked call numbers. #217 Main menu: “Key Finder”...
  • Page 34 Programming Main menu: “Bluetooth” Sub-menu 1 Sub-menu 2 Settings Code Link to Mobile – #6251 Connect – 1: Add New Disconnect #6252 Device Off–6 <6> Ringer Volume #6281 (for MOBILE 1) – Handset – 2: Add New #6282 Device Off–6 <3> Ringer Volume #G6281 (for MOBILE 2)
  • Page 35 Programming Sub-menu 1 Sub-menu 2 Settings Code Settings <1 min> #632 Auto Connect 3 min 5 min 10 min Mobile Area – #633 Code Mobile Line Only #157 <Off> Mode Mobile Line #634 Mobile Phone 1 Select Mobile Phone 2 <Manual>...
  • Page 36 Programming Main menu: “Initial Setup” Sub-menu 1 Sub-menu 2 Settings Code Ringer Setup Off-6 <6> #160 – Ringer Volume – Handset Off-6 <3> #G160 – Ringer Volume – Base Unit *1, *3 *3, *4 <Ringtone 1> #161 – Ringtone (Handset) <On>...
  • Page 37 Programming Sub-menu 1 Sub-menu 2 Settings Code Finder1 #6561 – Key Finder Setup Change Name – 1:Add New Device #6562 Finder2 (for Finder1) #6563 Finder3 – 2:Add New Device (for Finder2) #6564 Finder4 – 3:Add New Device Register – #6571 –...
  • Page 38 Programming Sub-menu 1 Sub-menu 2 Settings Code Auto Intercom – #273 <Off> – <On> #165 – Keytones – – #256 Call Restrict – #200 Auto Talk <Off> *1, *22 900 msec. #121 Line Setup Recall/Flash 700 msec. 600 msec. 400 msec. 300 msec.
  • Page 39 Programming This tone lets you know when you receive an outside call while you are on another line or an intercom call. If you select “On”, the tone sounds 2 times. If you do not want the unit to ring before the caller information is received, set to “Off”. (Caller ID subscribers only) You can only remove the first ring if the unit rings 2 times or more by default, which depends on your service provider/telephone company.

  • Page 40: Alarm

    Programming MbN: Select the desired snooze setting. Alarm a MOKN MOKN a M An alarm sounds at the set time for 1 minute Note: and is repeated 5 times at 5 minute intervals (snooze function). A text memo can also be R Press MSTOPN to stop the alarm completely.

  • Page 41: Nuisance Call Block

    Programming – “Range of Numbers”: The unit can Enter the desired hour and minute you reject calls that begin with a number stored wish to end this feature. a MOKN a in the call block list, such as a toll-free phone number prefix or certain area codes.

  • Page 42: Baby Monitor

    Programming Blocking incoming calls that Baby monitor have no phone number This feature allows you to listen in on a room You can reject calls when no phone number is where another handset is located, allowing provided, such as private callers. you to easily monitor from different areas of MMENUN (right soft key) #240 the house or place.
  • Page 43 Programming MMENUN (right soft key) #268 Turning off the baby monitor MbN: “On” a MOKN The monitored handset cannot be used while baby monitor is set to “On”. MbN: Select the desired handset number to monitor with. a MOKN Press MMENUN on the handset being R “Baby Monitor”...

  • Page 44: Other Programming

    Programming Answering the baby monitor Displaying the handset name n When monitoring with a handset: You can select whether or not the handset name is displayed in standby mode. The Press M N to answer calls. default setting is “Off”. If you want to respond from the monitoring handset, press MMUTEN.
  • Page 45 Increasing the range of the base unit You can increase the signal range of the base unit by using a DECT repeater. Please use only the Panasonic DECT repeater noted on page 4. Contact your Panasonic dealer for details. Important: R Before registering the repeater to this base unit, you must turn the repeater mode on.

  • Page 46: Caller Id Service

    Caller ID Service phonebook, the stored name in the phonebook is displayed and logged in the Using Caller ID service caller list. Important: R This unit is Caller ID compatible. To use Caller ID features, you must subscribe to a Caller list Caller ID service.
  • Page 47 Caller ID Service Using the Smart Function Key When is displayed and the indicator flashes slowly, there are missed calls. Press M N in step 1 on “Viewing the caller list and calling back”, page 46. R “Missed Call” must be set to “On” in “Setting the Smart Function Key”, page 16.

  • Page 48: Using Bluetooth Devices

    Using Bluetooth Devices “Auto”: Download all entries from the Copying phonebook from a mobile phone automatically. Go to step 5. “Manual”: Copy entries you selected. mobile phone (phonebook R “Select Mode” menu is displayed transfer) only when the mobile phone supports PBAP (Phone Book Access Profile) for You can copy phonebook entries from the Bluetooth connection.

  • Page 49: Sms Alert

    SMS alert feature. Please settings of your mobile phone. Then, visit our Web site: unplug the base unit’s AC adaptor and http://www.panasonic.net/pcc/support/tel/sms/ reconnect it to activate the SMS alert feature. For instructions on how to do this, visit our Web site: http://www.panasonic.net/pcc/support/tel/...

  • Page 50: Using A Bluetooth Wireless Headset (Optional) For Landline Calls

    Using Bluetooth Devices Connecting/disconnecting a headset Using a Bluetooth wireless If you cannot connect the headset and base headset (optional) for unit using the headset, you can connect using the handset. landline calls To use your headset with another Bluetooth device such as a mobile phone, you may need By pairing a Bluetooth headset to the base to disconnect it from the base unit.
  • Page 51 Using Bluetooth Devices Switching between the base unit and your headset You can switch between the base unit and your headset while listening to messages recorded on the base unit answering system. R You can only switch from the base unit to your headset.

  • Page 52: Answering System For Landline

    Answering System for Landline Base unit Answering system for Press MANSWER ON/OFFN to turn on/off the landline answering system. Handset The answering system can answer and record calls for you when you are unavailable to To turn on: answer the phone. MMENUN (right soft key) #327 You can also set the unit to play a greeting To turn off:...

  • Page 53: Listening To Messages

    Answering System for Landline messages are not recorded and the unit If pressed within the first 5 seconds of a plays a different pre-recorded greeting message, the previous message is message asking callers to call again. played. Rewinding the message Resetting to a pre-recorded greeting Press and hold M N until the unit plays the...
  • Page 54 Answering System for Landline Press M N in step 1 on “Using the handset”, Operation page 53. Erase currently playing R “New Message” must be set to “On” in message “Setting the Smart Function Key”, page 16. Erase all messages Reset to a pre-recorded Listening to messages from the greeting message...

  • Page 55: Advanced New Message Alerting Features

    Answering System for Landline MbN: “Yes” a MOKN a M MbN: “Phonebook” a MOKN MbN: Select the desired phonebook entry. a MOKN MbN: Select the desired phone number. Advanced new message a MOKN a M alerting features n By entering a phone number: MMENUN (right soft key) #338 Audible message alert MbN: “Notification to”...

  • Page 56: Remote Operation

    Answering System for Landline unit to listen to messages or change Activating/inactivating the remote answering system settings. The unit’s voice access code to play messages guidance prompts you to press certain dial keys to perform different operations. If you activate this feature, you must enter the remote access code (page 56) to play the new message from the new message alert Remote access code...

  • Page 57: Answering System Settings

    Answering System for Landline Note: R You can either hang up, or enter your remote access code again and begin R If you do not press any dial keys within 10 remote operation (page 56). seconds after a voice guidance prompt, the unit disconnects your call.
  • Page 58 Answering System for Landline system, turn off the answering system (page 52). R To use this unit’s answering system rather than the voice mail service provided by your service provider/telephone company, please contact your service provider/ telephone company to deactivate your voice mail service.

  • Page 59: Useful Information

    Useful Information Voice mail service for landline Voice mail is an automatic answering service offered by your service provider/telephone company. After you subscribe to this service, your service provider/telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy. Messages are recorded by your service provider/telephone company, not your telephone.
  • Page 60 Useful Information Alphabet character table (ABC) Numeric entry table (0-9) Greek character table ( Extended 1 character table ( R The following are used for both uppercase and lowercase: Extended 2 character table ( Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333 TGH26xE_(en)_0203_ver120.pdf 60 2017/02/03 14:07:10...

  • Page 61: Error Messages

    Useful Information R The following are used for both uppercase and lowercase: Cyrillic character table ( Error messages Display message Cause/solution Base no power R The handset has lost communication with the base unit. Move closer to the base unit and try again. No link to base.

  • Page 62: Troubleshooting

    Useful Information Display message Cause/solution You must first R You must subscribe to a Caller ID service. Once you receive subscribe caller information after subscribing to a Caller ID service, this to Caller ID. message will not be displayed. Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the handset.
  • Page 63 Useful Information Problem Cause/solution I cannot connect a mobile R Confirm that your mobile phone is turned on. phone to the base unit. R Confirm that your mobile phone is within base unit range (page 14). R Your mobile phone’s Bluetooth feature is turned off. Turn it on. R Depending on the state of the wireless environment, such as the presence of any electrical interference, there may be a delay even if the auto connection feature is turned on.
  • Page 64 Useful Information Battery recharge Problem Cause/solution The handset beeps and/or R Battery charge is low. Fully charge the batteries (page 12). flashes. I fully charged the R Clean the battery ends ( ) and the charge contacts with batteries, but a dry cloth and charge again.
  • Page 65 Useful Information Problem Cause/solution I cannot make or answer R Depending on the mobile phone’s compatibility, you may not mobile calls with the be able to make or answer mobile calls even if the mobile handset. phone is connected to the base unit. R Make sure that the MOBILE indicator lights up and the mobile phone is connected to the base unit (page 20).
  • Page 66 Useful Information Using Bluetooth devices Problem Cause/solution I cannot copy phonebook R Confirm that the mobile phone supports Bluetooth entries from a mobile phone. wireless technology. R Confirm that the mobile phone supports the Phone Book Access Profile (PBAP) or Object Push Profile (OPP) specification.
  • Page 67 Useful Information Problem Cause/solution SMS alerts are not displayed. R Confirm that the mobile phone supports the Message Access Profile (MAP) specification. R If your smartphone does not support Message Access Profile (MAP), download the “Text Message Alert” app (page 49). R SMS alert is set to “Off”.
  • Page 68 Useful Information Bluetooth PIN Problem Cause/solution I cannot remember the PIN. R Change the PIN using the following method. MMENUN (right soft key) #619 *7000 Enter the new 4-digit PIN. a MOKN Enter the new 4-digit PIN again. a MOKN a M Liquid damage Problem Cause/solution...

  • Page 69: Conditions Of Guarantee

    8. The guarantee period applicable to this product shall be 12 months. Please keep these operating instructions with your receipt. Panasonic U.K. a branch of Panasonic Marketing Europe GmbH Receipt No. Date of purchase Model No.

  • Page 70: Index

    Index Handset Deregistration: 68 Index Locator: 14 Name: 44 Alarm: 40 Registration: 68 Answering calls: 23 Hold: 23 Answering system: 52 Intercom: 26 Call screening: 57 Key finder: 33, 37 Erasing messages: 53, 54, 57 Key lock: 26 Greeting message: 52 Keytones: 38 Greeting only: 58 Listening to messages: 53, 56...
  • Page 71 Index Ringer (Handset): 23, 34, 36 Speaker: 22 TGH26xE_(en)_0203_ver120.pdf 71 2017/02/03 14:07:10...
  • Page 72 2 Check if telephone line cord is connected. 3 Use rechargeable Ni-MH batteries. (Alkaline/Manganese/Ni-Cd batteries CANNOT be used.) 4 Read troubleshooting page in the Operating Instructions. If you still have any problems, please call the Panasonic DECT Helpline 0344 844 3899 (U.K.) 01289 8333 (Ireland) or contact us through our website: www.panasonic.co.uk...

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