Panasonic KX-TGH222AZ Operating Instructions Manual
Digital cordless answering system
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- Operating instructions manual (56 pages)
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Model shown is KX-TGH222.
Before initial use, see "Getting Started"
on page 9.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.
To use this unit in your country, first change the unit's region setting to match
your country (page 34).
Please access our online customer survey:
http://panasonic.net/pcc/tel/q
TGH222_23AZ(en)_0314_ver101.pdf 1
Operating Instructions
Digital Cordless Answering System
KX-TGH222AZ
Model No.
KX-TGH223AZ
3/14/2014 10:01:15 AM
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Table of Contents
Related Manuals for Panasonic KX-TGH222AZ
Summary of Contents for Panasonic KX-TGH222AZ
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Page 1: Operating Instructions
Model shown is KX-TGH222. Before initial use, see “Getting Started” on page 9. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. To use this unit in your country, first change the unit’s region setting to match your country (page 34). -
Page 2: Table Of Contents
Table of Contents Introduction Greeting message ........39 Listening to messages .......40 Model composition ........3 Advanced new message alerting Accessory information ........3 features ............41 Important Information Remote operation ........43 For your safety ..........5 Answering system settings ......44 General notices ..........6 Useful Information Important safety instructions ......7 Voice mail service ........46 For best performance ........7... -
Page 3: Introduction
The telephone line cord comes connected with the telephone plug. See page 3 for replacement battery information. The handset cover comes attached to the handset. Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information. Accessory item Model number Rechargeable... -
Page 4: Expanding Your Phone System
Replacement batteries may have a different capacity from that of the supplied batteries. By registering the key finder (4 max.) to a Panasonic Digital Cordless Phone and attaching it to an easy-to-lose item in advance, you can locate and find the mislaid item to which the key finder is attached. -
Page 5: Important Information
Important Information R Do not allow the AC adaptor or telephone line cord to be excessively pulled, bent or For your safety placed under heavy objects. R It is advised not to use the equipment at a To prevent severe injury and loss of life/ refuelling point. -
Page 6: General Notices
Important Information R Use caution when installing or modifying thunderstorm is coming, we recommend telephone lines. that you: R The AC adaptor is used as the main – Unplug the telephone line cord from the disconnect device. Ensure that the AC phone socket. -
Page 7: Important Safety Instructions
Base unit location/avoiding noise R Operating the product near electrical appliances may cause interference. Move The base unit and other compatible Panasonic away from the electrical appliances. units use radio waves to communicate with each other. -
Page 8: Specifications
Important Information 0 °C–40 °C, 20 %–80 % relative air Notice for product disposal, transfer, humidity (dry) or return R This product can store your private/ confidential information. To protect your privacy/confidentiality, we recommend that you erase information such as phonebook or caller list entries from the memory before you dispose of, transfer, or return the product. -
Page 9: Getting Started
Connect the telephone line cord to the Note: unit, then to the telephone line socket R Use only the supplied Panasonic AC until you hear a click. adaptor PNLV233AL. A DSL/ADSL filter (not supplied) required if you have a DSL/ADSL service. - Page 10 (for New Zealand) Note for battery installation R Use the supplied rechargeable batteries. For replacement, we recommend using the Panasonic rechargeable batteries noted on page 3, 6. Note for battery charging R It is normal for the handset to feel warm during charging.
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Page 11: Controls
Getting Started indicator Controls Charge contacts n Control type Soft keys Handset By pressing a soft key, you can select the feature shown directly above it on the display. Navigator key Navigator keys functions as follows. Symbol Meaning Down Left Right –... -
Page 12: Display Icons
Getting Started N (PLAY/STOP) Item Meaning Message indicator “Greeting Only” is N (Repeat) selected. Caller messages N (Skip) are not recorded. (page 45) MERASEN /LOCATORN Battery level R You can locate a misplaced handset Alarm is on. (page 29) by pressing MLOCATORN. Privacy mode is on. -
Page 13: Turning The Power On/Off
Getting Started with its flashing to allow you to activate the following features by simply pressing this key. Turning the power on/off n When the indicator flashes rapidly, Press M N for about 2 seconds. you can: – Answer the call (outside call, intercom). (page 15, 17) –... -
Page 14: Screen Saver Mode
Getting Started – “New Message” (Default: On) R If you set repeater mode to “On” – “Missed Call” (Default: Off) (page 35): – Eco mode is disabled. The settings can be set for each handset. – “Eco Mode” is not displayed in the MMENUN (right soft key) #278 display menu (page 26). -
Page 15: Making/Answering Calls
Making/Answering Calls and/or PIN in the phonebook, a pause is also needed (page 20). Making calls Example: If you need to dial the line access number “0” when making outside calls with a Lift the handset and dial the phone PBX: number. -
Page 16: Useful Features During A Call
Making/Answering Calls natural-sounding voice that is easier to hear and understand. Useful features during a Press MMENUN while talking. call MbN: “Equalizer” a MOKN MbN: Select the desired setting. Hold Press MOKN to exit. Press MMENUN during an outside call. Note: MbN: “Hold”... -
Page 17: Intercom
Making/Answering Calls R To put the outside call on hold: MMENUN (right soft key) #273 MMENUN a MbN: “Hold” a MOKN MbN: Select the desired setting. a MOKN To resume the conference: MMENUN a MbN: “Conference” a MOKN R To cancel the conference: MMENUN a MbN: “Stop Conference”... - Page 18 Making/Answering Calls Panasonic Ni-MH battery performance (supplied batteries) during power back-up mode When the batteries are fully charged, operating time of the handset in power back-up mode varies depending on usage. – Continuous use of the handset in power back-up mode: 2 hours max.
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Page 19: Phonebook
Phonebook Storing caller information to the Phonebook phonebook You can add 200 names (16 characters max.) and phone numbers (24 digits max.) to the MbN: Select the desired entry. a MMENUN phonebook, and assign each phonebook entry to the desired category. MbN: “Save Caller ID”... -
Page 20: Speed Dial
Phonebook Press the dial key (0 to 9, or #) Chain dial which contains the character you are searching for (page 46). This feature allows you to dial phone numbers MbN: Scroll through the phonebook if in the phonebook while you are on a call. This necessary. - Page 21 Phonebook Note: R If you edit a phonebook entry which is assigned to a speed dial key, the edited entry does not transfer to the speed dial key. Editing an entry Press and hold the desired speed dial key (1 to 9). a MMENUN MbN: “Edit”...
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Page 22: Programming
Programming Menu list To access the features, there are 2 methods. n Scrolling through the display menus MMENUN (right soft key) Press MCN, MDN, MEN, or MFN to select the desired main menu. a MOKN Press MCN or MDN to select the desired item from the next sub-menus. a MOKN Press MCN or MDN to select the desired setting. - Page 23 Programming Sub-menu 1 Sub-menu 2 Settings Code Outgoing Call #338 New Message Alert – On/Off <Off> Outgoing Call – – Notification to Outgoing Call Activate – Remote Code <Inactivate> Base Unit Beep #339 <Off> Settings 2-9 Rings #211 Number of Rings <5 Rings>...
- Page 24 Programming Main menu: “Ringer Setup” Sub-menu 1 Sub-menu 2 Settings Code Ringer Volume Handset Off-6 <6> #160 – Off-6 <3> #G160 – Base Unit – <Ringtone 1> #161 – Ringtone (Handset) Do Not Disturb On/Off #238 Mode <Off> Start/End <23:00/06:00> #237 Ring Delay 30 sec.
- Page 25 Programming Main menu: “Initial Setup” Sub-menu 1 Sub-menu 2 Settings Code Ringer Setup Off-6 <6> #160 – Ringer Volume – Handset Off-6 <3> #G160 – Ringer Volume – Base Unit <Ringtone 1> #161 – Ringtone (Handset) Do Not Disturb #238 Mode <Off>...
- Page 26 Programming Sub-menu 1 Sub-menu 2 Settings Code Finder1 #6561 – Key Finder Setup Change Name – 1:Add New Device #6562 Finder2 (for Finder1) #6563 Finder3 – 2:Add New Device (for Finder2) #6564 Finder4 – 3:Add New Device Register – #6571 –...
- Page 27 Programming Sub-menu 1 Sub-menu 2 Settings Code Auto Intercom – #273 <Off> – <On> #165 – Keytones – – #255 Area Code – – #256 Call Restrict – #200 Auto Talk <Off> Line Setup 900 msec. #121 *1, *15 , Recall/Flash 700 msec.
- Page 28 Programming If you program these settings using one of the handsets, you do not need to program the same item using another handset. This menu is not displayed when scrolling through the display menus. It is only available in direct command code. This setting is available when you have the key finder (KX-TGA20AZ).
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Page 29: Alarm
Programming MbN: Select the desired snooze setting. Alarm a MOKN MOKN a M An alarm sounds at the set time for 1 minute Note: and is repeated 5 times at 5 minute intervals (snooze function). A text memo can also be R Press MSTOPN to stop the alarm completely. -
Page 30: Nuisance Call Block
Programming – “Range of Numbers”: The unit can Enter the desired hour and minute you reject calls that begin with a number stored wish to end this feature. a MOKN a in the call block list, such as a toll-free phone number prefix or certain area codes. -
Page 31: Baby Monitor
Programming (placed in a baby’s room, for example) will Blocking incoming calls that automatically call the monitoring handset or have no phone number the phone number stored when it detects sound. You can reject calls when no phone number is Important: provided, such as private callers. - Page 32 Programming Note: Editing an outside monitoring number R When this feature is on, another handset Press MMENUN on the handset being can hear the monitored handset by making monitored. an intercom call. MbN: “On/Off” a MOKN To monitor from an outside line MbN: “On”...
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Page 33: Other Programming
Programming R The monitoring handset will answer calls Storing an area code to be automatically when the auto intercom deleted automatically feature is set to “On” (page 17). Note: In some situations, phone numbers stored automatically in the caller list (page 37) will R If you receive an outside call when include area codes. -
Page 34: Registering A Unit
Programming Select a memory location by pressing 1 Changing the unit’s region to 6. a MOKN setting/Resetting the base unit Enter the phone number or area code to be restricted (8 digits max.). a MOKN a MMENUN (right soft key) #136 MbN: Select the desired country. - Page 35 Increasing the range of the base unit You can increase the signal range of the base unit by using a DECT repeater. Please use only the Panasonic DECT repeater noted on page 3. Contact your Panasonic dealer for details. Important: R Before registering the repeater to this base unit, you must turn the repeater mode on.
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Page 36: Caller Id Service
Caller ID Service – “Private Caller”: The caller requests not to send caller information. Using Caller ID service R If the unit is connected to a PBX system, caller information may not be properly Important: received. Contact your PBX supplier. R This unit is Caller ID compatible. -
Page 37: Caller List
Caller ID Service R Please contact your service provider/ Press MCN to search from the most recent telephone company for details and call, or press MDN to search from the availability in your area. oldest call. To call back, press M For Caller ID Type II users To exit, press M When you receive a 2nd call during a... - Page 38 Caller ID Service Erasing selected caller information MbN: Select the desired entry. MERASEN a MbN: “Yes” a MOKN a Erasing all caller information MERASEN a MbN: “Yes” a MOKN a TGH222_23AZ(en)_0314_ver101.pdf 38 3/14/2014 10:01:16 AM...
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Page 39: Answering System
Answering System Base unit Answering system Press MANSWER ON/OFFN to turn on/off the answering system. The answering system can answer and record calls for you when you are unavailable to Handset answer the phone. To turn on: You can also set the unit to play a greeting MMENUN (right soft key) #327 message but not to record caller messages by To turn off:... -
Page 40: Listening To Messages
Answering System messages are not recorded and the unit If pressed within the first 5 seconds of a plays a different pre-recorded greeting message, the previous message is message asking callers to call again. played. Rewinding the message Resetting to a pre-recorded greeting Press and hold M N until the unit plays the message... -
Page 41: Advanced New Message Alerting Features
Answering System R “New Message” must be set to “On” in Operation “Setting the Smart Function Key”, page 13. Erase all messages Reset to a pre-recorded Listening to messages from the greeting message message list If pressed within the first 5 seconds of a You can select the item to play back. - Page 42 Answering System setting is turned on. The default setting is Turning on/off the new message alert “Off”. setting MMENUN (right soft key) #339 MMENUN (right soft key) #338 MbN: Select the desired setting. a MOKN MbN: “On/Off” a MOKN MbN: Select the desired setting. a MOKN New message alert by a call This feature allows you to receive a Editing the set phone number...
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Page 43: Remote Operation
Answering System MbN: Select the desired setting. a MOKN To turn on remote operation, enter the desired 3-digit remote access code. MOKN a M Listening to messages After you answer the new message alert, you Deactivating remote operation can listen to the messages as follows. Press * in step 2 on “Remote access code”, n When the remote access code is set to page 43. -
Page 44: Answering System Settings
Answering System Operation MbN: Select the desired setting. a MOKN Play greeting message Record greeting message Number of rings before the unit Stop recording Stop playback answers a call Turn answering system off You can change the number of times the phone rings “Number of Rings”... - Page 45 Answering System Alternatively you can leave this service Selecting “Greeting Only” connected and change the “Number of Rings” to a shorter duration on your unit You can select “Greeting Only” which sets the unit to announce a greeting message to so your unit’s answering machine can pick up the call prior to the voice mail provided callers but not record messages.
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Page 46: Useful Information
Useful Information Voice mail service For Australia Voice mail is an automatic answering service offered by your service provider/telephone company. For New Zealand To receive Call Minder or Message Mailbox messages, please note the following: “Call Minder” and “Message Mailbox” are automatic answering services offered by your service provider/telephone company. - Page 47 Useful Information Alphabet character table (ABC) Numeric entry table (0-9) Greek character table ( Extended 1 character table ( R The following are used for both uppercase and lowercase: Extended 2 character table ( TGH222_23AZ(en)_0314_ver101.pdf 47 3/14/2014 10:01:17 AM...
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Page 48: Error Messages
Useful Information R The following are used for both uppercase and lowercase: Cyrillic character table ( Error messages Display message Cause/solution Base no power R The handset has lost communication with the base unit. Move closer to the base unit and try again. No link to base. - Page 49 Useful Information General use Problem Cause/solution The handset does not turn R Place the handset on the base unit or charger to turn on the on even after installing handset. charged batteries. The unit does not work. R Make sure the batteries are installed correctly (page 9). R Fully charge the batteries (page 10).
- Page 50 Useful Information Menu list Problem Cause/solution I cannot activate the eco R You cannot set eco mode when you set the repeater mode mode. “On”. If required, set the repeater mode to “Off” (page 35). I cannot register a handset R The maximum number of handsets (6) is already registered to to a base unit.
- Page 51 Useful Information Problem Cause/solution Sound quality seems to be R You have registered a handset that is not recommended getting worse. (page 4). The clearest sound quality is only possible by registering the recommended handset. The handset does not ring. R The ringer volume is turned off. Adjust ringer volume (page 15, 25).
- Page 52 Useful Information Answering system Problem Cause/solution The unit does not record R The answering system is turned off. Turn it on (page 39). new messages. R The message memory is full. Erase unwanted messages (page 40). R The recording time is set to “Greeting Only”. Change the setting (page 45).
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Page 53: Warranty (For New Zealand)
6) Damage to the product caused by accident, misuse or Act of God. 7) Repairs when the product has been dismantled, repaired, modified or serviced by other than a Panasonic Authorised Dealer authorised to service that type of product. IF YOUR PANASONIC PRODUCT FAILS WITHIN THE... -
Page 54: Index
Index First ring: 25 Handset Index Deregistration: 35 Locator: 12 Additional handsets: 34 Name: 33 Alarm: 29 Registration: 34 Answering calls: 15 Hold: 16 Answering system: 39 Intercom: 17 Call screening: 44 Erasing messages: 40, 41, 44 Key finder: 23, 26 Greeting message: 39 Key lock: 17 Greeting only: 45... - Page 55 Notes TGH222_23AZ(en)_0314_ver101.pdf 55 3/14/2014 10:01:17 AM...
- Page 56 For Australia Customer Care Centre Tel. No.: 132600 or website www.panasonic.com.au For New Zealand Customer Care Centre Tel. No.: (09) 272 0178 or website www.panasonic.co.nz Sales Department: 1 Innovation Road, Macquarie Park NSW 2113, Australia Sales Department: 18 Sir Woolf Fisher Drive, Highbrook, East Tamaki, Auckland,...