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Model shown is KX-TGH222.
Before initial use, see "Getting Started"
on page 9.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.
For assistance, please visit our support page on: www.panasonic.ca
TGH21xC(en)_0715_ver110.pdf
Operating Instructions
Digital Cordless Answering System
Model No.
1
KX-TGH222C
KX-TGH223C
2014/07/15
15:51:27
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Table of Contents
Related Manuals for Panasonic KX-TGH222C
Summary of Contents for Panasonic KX-TGH222C
- Page 1 Before initial use, see “Getting Started” on page 9. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. For assistance, please visit our support page on: www.panasonic.ca TGH21xC(en)_0715_ver110.pdf 2014/07/15 15:51:27...
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Page 2: Table Of Contents
Table of Contents Introduction Advanced new message alerting features ............38 Model composition ........3 Remote operation ........40 Accessory information ........3 Answering system settings ......41 Important Information Useful Information For your safety ..........5 Voice Mail service ........43 Important safety instructions ......6 Wall mounting (Charger only) ....44 For best performance ........6 Error messages ..........45 Other information .........7... -
Page 3: Introduction
Introduction Model composition Base unit Handset Series Model No. Part No. Part No. Quantity KX-TGH220 KX-TGH222 KX-TGH220 KX-TGHA20 series KX-TGH223 KX-TGH220 KX-TGHA20 Accessory information Supplied accessories Quantity Accessory item/Part number KX-TGH222 KX-TGH223 AC adaptor/PNLV226 Telephone line cord Rechargeable batteries Handset cover Charger See page 4 for replacement battery information. - Page 4 Replacement batteries may have a different capacity from that of the supplied batteries. By registering the key detector (4 max.) to a Panasonic Digital Cordless Phone and attaching it to an easy-to-lose item in advance, you can locate and find the mislaid item to which the key detector is attached.
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Page 5: Important Information
Confirm that external RF energy. smoke has stopped emitting and contact us by visiting our support page on: www.panasonic.ca CAUTION R Unplug from power outlets and never touch the inside of the product if its casing has Installation and location been broken open. -
Page 6: Important Safety Instructions
Failure to follow these instructions may Base unit location/avoiding noise cause the batteries to swell or explode. Attention: The base unit and other compatible Panasonic units use radio waves to communicate with each other. R For maximum coverage and noise-free communications, place your base unit: –... -
Page 7: Other Information
Important Information R If the reception for a base unit location is Notice for product disposal, transfer, not satisfactory, move the base unit to or return another location for better reception. R This product can store your private/ Environment confidential information. To protect your privacy/confidentiality, we recommend that R Keep the product away from electrical noise you erase information such as phonebook... -
Page 8: Specifications
Important Information Specifications R Standard: DECT 6.0 (Digital Enhanced Cordless Telecommunications 6.0) R Frequency range: 1.92 GHz to 1.93 GHz R RF transmission power: 115 mW (max.) R Power source: 120 V AC, 60 Hz R Power consumption: Base unit: Standby: Approx. -
Page 9: Getting Started
A DSL/ADSL filter (not supplied) is batteries. required if you have a DSL/ADSL service. R Confirm correct polarities ( Note: R Use only the supplied Panasonic AC adaptor PNLV226. R Follow the directions on the display to set up the unit. TGH21xC(en)_0715_ver110.pdf... - Page 10 R Eco mode is turned off when the clarity For replacement, we recommend using the booster is activated (page 16). Panasonic rechargeable batteries noted on page 4, 6. Note for battery charging R It is normal for the handset to feel warm during charging.
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Page 11: Controls
Getting Started n Control type Soft keys Controls By pressing a soft key, you can select the feature shown directly above it on the Handset display. Navigator key – MDN, MCN, MFN, or MEN: Scroll through various lists and items. –... -
Page 12: Display Icons
Getting Started Display icons Language settings Handset display items Display language Item Meaning You can select either “English” or “Français” as the display language. The Within base unit range default setting is “English”. Out of base unit range MMENUN (right soft key) #110 The line is in use. -
Page 13: Recording Your Greeting Message
Getting Started activated. You can talk or listen to new messages without lifting up the handset. If Recording your greeting you want to perform further operations, lift message up the handset. R When the unit has new messages, new You can record your own greeting message Voice Mail messages, and missed calls, the instead of using a pre-recorded greeting unit can be operated to play the new... - Page 14 Getting Started inactivity if the handset is not on the base unit or charger. Activate the handset display again by: – pressing M N when on a call. – pressing MOFFN at all other times. TGH21xC(en)_0715_ver110.pdf 2014/07/15 15:51:28...
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Page 15: Making/Answering Calls
Making/Answering Calls Example: If you need to dial the line access number “9” when making outside calls with a Making calls PBX: 9 a MDN (Pause) Lift the handset and dial the phone number. Dial the phone number. a M R To correct a digit, press MCLEARN. -
Page 16: Useful Features During A Call
Making/Answering Calls To switch between calls, press MCALL Useful features during a WAITN. Note: call R Please contact your service provider/ telephone company for details and Hold availability of this service in your area. Press MMENUN during an outside call. Temporary tone dialing (for MbN: “Hold”... -
Page 17: Intercom
Making/Answering Calls Note: R To put the outside call on hold: MMENUN a MbN: “Hold” a R Depending on the condition and quality of MSELECTN your telephone line, this feature may To resume the conference: MMENUN emphasize existing line noise. If it becomes difficult to hear, turn this feature off. -
Page 18: Power Back-Up Operation
MbN: Select the desired entry. Within 1 minute, place the handset on Panasonic Ni-MH battery the base unit. R Wait until speakerphone is turned performance (supplied batteries) on automatically and the call is during power back-up mode made. - Page 19 Making/Answering Calls Answering calls during a power failure n When only 1 handset is registered: When the unit rings, keep the handset on the base unit and press M N or MZN. R Speakerphone is turned on. When you finish talking, press MOFFN. n When 2 or more handsets are registered: When the unit rings, use a handset which is not supplying power to the base unit.
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Page 20: Phonebook
Phonebook Character Phonebook You can add 200 names (16 characters max.) and phone numbers (24 digits max.) to the phonebook, and assign each phonebook entry to the desired group. Important: R All entries can be shared by any registered handset. Adding phonebook entries MFN W a MMENUN MbN: “Add new entry”... - Page 21 Phonebook Press MEDITN repeatedly until the Press the dial key (0 to 9, or #) phone number is shown in the desired which contains the character you are format. And then, press MSAVEN. Go to searching for (page 20). step 4. MbN: Scroll through the phonebook if necessary.
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Page 22: Speed Dial
Phonebook feature can be used, for example, to dial a MbN: Select the desired entry. a calling card access number or bank account MSELECTN PIN that you have stored in the phonebook, MSAVEN a MOFFN without having to dial manually. Note: During an outside call, press MMENUN. -
Page 23: Programming
Programming Menu list To access the features, there are 2 methods. n Scrolling through the display menus MMENUN (right soft key) Press MCN, MDN, MEN, or MFN to select the desired main menu. a MSELECTN Press MCN or MDN to select the desired item from the next sub-menus. a MSELECTN Press MCN or MDN to select the desired setting. - Page 24 Programming Sub-menu 1 Sub-menu 2 Settings Code New message Outgoing call #338 – On/Off <Off> alert Outgoing call – – Notification to Outgoing call Activate – Remote code <Inactivate> Base unit beep #339 <Off> Settings 2-7 rings #211 Ring count <4 rings>...
- Page 25 Programming Sub-menu 1 Sub-menu 2 Settings Code Block unknown CID – #240 (CID: Call Display) <Off> First ring – <On> #173 Main menu: “Ring adjustments” Sub-menu 1 Sub-menu 2 Settings Code Ringer volume – Off–6 <6> #160 – *5, *6 –...
- Page 26 Programming Sub-menu 1 Sub-menu 2 Settings Code Key detector Detector1 #6561 – Change name setting #6562 Detector2 – 1:Add new #6563 Detector3 device (for Detector1) #6564 Detector4 – 2:Add new device (for Registration – #6571 – Detector2) #6572 – 3:Add new #6573 device (for Detector3)
- Page 27 Programming Sub-menu 1 Sub-menu 2 Settings Code Display <Wallpaper1> #181 – Wallpaper <On> #198 – Clock <Colour1> #182 – Display colour Colour2 <Multi items> #192 – Display mode Single item <On> #191 – LCD backlight Handset name – #104 Display name #105 <Off>...
- Page 28 Programming Sub-menu 1 Sub-menu 2 Settings Code Power failure – <Auto> #152 Customer – – #680 – support Change Display <English> #110 language Français <English> #112 Voice prompt Français Main menu: “Set date & time” Sub-menu 1 Sub-menu 2 Settings Code –...
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Page 29: Alarm
Programming – “Off”: Backlight turns off after 10 seconds of charging. *13 If you subscribe to a Call Display service and want to view the caller’s information after lifting up the handset to answer a call, turn off this feature. *14 The flash time depends on your telephone exchange or host PBX. -
Page 30: Call Block
Programming Using the phonebook’s group feature (page 21), you can also select groups of Call block callers whose calls override night mode and ring the handset (Call Display subscribers This feature rejects calls from unwanted only). callers (Call Display subscribers only). The following items are available when storing Important: phone numbers in the call block list (250 max.). -
Page 31: Other Programming
Programming MbN: “Call block” a MSELECTN Viewing/editing/erasing call MbN: “Yes” a MSELECTN block numbers Edit the phone number if necessary (24 MMENUN (right soft key) #217 digits max.). MbN: “Block a single number” or MSAVEN a MOFFN “Block range of numbers” a n By entering phone numbers: MSELECTN MMENUN (right soft key) #217... -
Page 32: Registering A Unit
Programming the same base unit. This allows the handset to MSAVEN a MOFFN end its wireless connection with the system. MMENUN (right soft key) #131 Displaying the handset name R All handsets registered to the base unit are displayed. You can select whether or not the handset name is displayed in standby mode. -
Page 33: Call Display Service
Call Display Service Talking Call Display Using Call Display service Handset / Base unit Important: This feature lets you know who is calling R This unit is Call Display compatible. To use without looking at the display. Call Display features, you must subscribe To use this feature, you must: to a Call Display service. -
Page 34: Caller List
Call Display Service Displayed MMENUN (right soft key) #215 Function option MbN: Select the desired setting. Return Returns to the waiting MSAVEN a MOFFN caller while keeping the current call on hold. Call Waiting Deluxe service options Drop caller1 Disconnects (drops) the When a 2nd call is received, you can choose 1st call during a how to handle the call by selecting an option... - Page 35 Call Display Service MMENUN a MbN: “Detail” a MSELECTN Erasing all caller information R If the entry has already been viewed or answered, “ ” is displayed. MCN CID MERASEN a MbN: “Yes” a MSELECTN Using the Smart function key MOFFN When “Missed call”...
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Page 36: Answering System
Answering System To turn off: Answering system MMENUN (right soft key) #328 MOFFN The answering system can answer and record Note for base unit and handset: calls for you when you are unavailable to R When the answering system is turned on, answer the phone. -
Page 37: Listening To Messages
Answering System message, you need to erase your own Using the handset greeting message. When new messages have been recorded, MMENUN (right soft key) #304 “New message” is displayed. MYESN a MOFFN To listen to new messages: MMENUN (right soft key) #323 Playing back the greeting To listen to all messages: MMENUN (right soft key) #324... -
Page 38: Advanced New Message Alerting Features
Answering System Operation MbN: “Edit” a MSELECTN MDN or MCN Adjust the receiver/speaker Press MEDITN repeatedly until the volume (during playback) phone number is shown in the desired format (page 35). a M 1 or MFN Repeat message (during playback) Erasing all messages 2 or MEN Skip message (during... - Page 39 Answering System MMENUN a MbN: “Erase” a MSELECTN Storing a phone number to which the unit makes an alert call MbN: “Yes” a MSELECTN a MOFFN R The new message alert setting is n From the phonebook: turned off. MMENUN (right soft key) #338 Activating/inactivating the remote MbN: “Notification to”...
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Page 40: Remote Operation
Answering System Voice guidance Remote operation During remote operation, the unit’s voice Using a touch-tone phone, you can call your guidance starts and prompts you to press 1 phone number from outside and access the to perform a specific operation, or press 2 to unit to listen to messages or change listen to more available operations. -
Page 41: Answering System Settings
Answering System R You can either hang up, or enter your R To use the Voice Mail service provided by remote access code again and begin your service provider/telephone company remote operation (page 40). rather than the unit’s answering system, turn off the answering system (page 36). - Page 42 Answering System – If you use your own message, record the greeting-only message asking callers to call again later (page 36). TGH21xC(en)_0715_ver110.pdf 2014/07/15 15:51:31...
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Page 43: Useful Information
Useful Information To erase the Voice Mail access Voice Mail service number Voice Mail is an automatic answering service MMENUN (right soft key) #331 offered by your service provider/telephone Press and hold MCLEARN until all digits company. After you subscribe to this service, are erased. -
Page 44: Wall Mounting (Charger Only)
Useful Information Note: R You can also use the MACCESSN soft key, if displayed, to play new Voice Mail messages. R If the handset still indicates there are new messages even after you have listened to all new messages, turn it off by pressing and holding # until the handset beeps. -
Page 45: Error Messages
Useful Information Error messages Display message Cause/solution Access # to R You have not stored the Voice Mail access number. Store the VM service number (page 43). is not stored Base no power R The handset has lost communication with the base unit. Move closer to the base unit and try again. -
Page 46: Troubleshooting
Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, and then insert the batteries into the handset again. General use Problem Cause/solution... - Page 47 Useful Information Problem Cause/solution I cannot register a handset to a R The maximum number of handsets (6) is already base unit. registered to the base unit. Cancel unused handset registrations from the base unit (page 32). Battery recharge Problem Cause/solution R Battery charge is low.
- Page 48 Useful Information Call Display/Talking Call Display Problem Cause/solution Caller information is not R You must subscribe to Call Display service. Contact your displayed. service provider/telephone company for details. R If your unit is connected to any additional telephone equipment such as a Call Display box or cordless telephone line jack, plug the unit directly into the wall jack.
- Page 49 Useful Information Answering system Problem Cause/solution The unit does not record new R The answering system is turned off. Turn it on (page 36). messages. R The message memory is full. Erase unnecessary messages (page 37). R The recording time is set to “Greeting only”. Change the setting (page 41).
- Page 50 Useful Information Liquid damage Problem Cause/solution Liquid or other form of moisture R Disconnect the AC adaptor and telephone line cord from has entered the handset/base the base unit. Remove the batteries from the handset and unit. leave to dry for at least 3 days. After the handset/base unit are completely dry, reconnect the AC adaptor and telephone line cord.
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Page 51: Industry Canada Notices And Other Information
Useful Information Industry Canada Notices and other information near, or on top of, a TV or VCR. If NOTICE: interference is experienced, move the This equipment meets the applicable Industry Canada Terminal Equipment cordless telephone further away from the TV or VCR. -
Page 52: Warranty
The warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by Panasonic Canada Inc., or failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty... -
Page 53: Index
Index Flash: 16, 27 Groups: 21 Index Handset Deregistration: 32 3-way conference: 17 Locator: 11 Additional handset: 32 Name: 31 Alarm: 29 Registration: 32 Answering calls: 15 Hold: 16 Answering system Intercom: 17 Call screening: 41 Erasing messages: 37, 38, 40 Key detector: 24, 26 Greeting message: 36 Key tone: 27... - Page 54 Notes TGH21xC(en)_0715_ver110.pdf 2014/07/15 15:51:31...
- Page 55 Notes TGH21xC(en)_0715_ver110.pdf 2014/07/15 15:51:32...
- Page 56 Date of purchase (found on the bottom of the base unit) Name and address of dealer Attach your purchase receipt here. 5770 Ambler Drive, Mississauga, Ontario L4W 2T3 © Panasonic System Networks Co., Ltd. 2013 Printed in Malaysia *PNQX6392YA* *PNQX6392YA* PNQX6392YA PT1213MG1074 TGH21xC(en)_0715_ver110.pdf...