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Panasonic KX-TGH223AZ Operating Instructions Manual
Panasonic KX-TGH223AZ Operating Instructions Manual

Panasonic KX-TGH223AZ Operating Instructions Manual

Digital cordless answering system
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Model shown is KX-TGH222.
Before initial use, see "Getting Started"
on page 9.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.
To use this unit in your country, first change the unit's region setting to match
your country (page 35).
Please access our online customer survey:
http://panasonic.net/pcc/tel/q
TGH222_23AZ(en)_0109_ve001.pdf 1

Operating Instructions

Digital Cordless Answering System
KX-TGH222AZ
Model No.
KX-TGH223AZ
1/9/2014 10:49:38 AM

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Summary of Contents for Panasonic KX-TGH223AZ

  • Page 1: Operating Instructions

    Model shown is KX-TGH222. Before initial use, see “Getting Started” on page 9. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. To use this unit in your country, first change the unit’s region setting to match your country (page 35).
  • Page 2: Table Of Contents

    Table of Contents Introduction Turning the answering system on/off ..40 Greeting message ........40 Model composition ........3 Listening to messages .......41 Accessory information ........3 Advanced new message alerting Important Information features ............42 For your safety ..........5 Remote operation ........44 General notices ..........6 Answering system settings ......45 Important safety instructions ......7 Useful Information...
  • Page 3: Introduction

    The telephone line cord comes connected with the telephone plug. See page 3 for replacement battery information. The handset cover comes attached to the handset. Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information. Accessory item Model number Rechargeable...
  • Page 4: Expanding Your Phone System

    Replacement batteries may have a different capacity from that of the supplied batteries. By registering the key finder (4 max.) to a Panasonic Digital Cordless Phone and attaching it to an easy-to-lose item in advance, you can locate and find the mislaid item to which the key finder is attached.
  • Page 5: Important Information

    Important Information R Do not allow the AC adaptor or telephone line cord to be excessively pulled, bent or For your safety placed under heavy objects. R It is advised not to use the equipment at a To prevent severe injury and loss of life/ refuelling point.
  • Page 6: General Notices

    Important Information R Use caution when installing or modifying thunderstorm is coming, we recommend telephone lines. that you: R The AC adaptor is used as the main – Unplug the telephone line cord from the disconnect device. Ensure that the AC phone socket.
  • Page 7: Important Safety Instructions

    Base unit location/avoiding noise R Operating the product near electrical appliances may cause interference. Move The base unit and other compatible Panasonic away from the electrical appliances. units use radio waves to communicate with each other.
  • Page 8: Specifications

    Important Information Notice for product disposal, transfer, or return R This product can store your private/ confidential information. To protect your privacy/confidentiality, we recommend that you erase information such as phonebook or caller list entries from the memory before you dispose of, transfer, or return the product.
  • Page 9: Getting Started

    DSL/ADSL service. For Australia: Connect a DSL/ADSL filter between the telephone plug and telephone line cord. Note: R Use only the supplied Panasonic AC adaptor PNLV226AL. n Charger Connect the AC adaptor plug to the unit until you hear a click.
  • Page 10: Battery Installation

    (for New Zealand) Note for battery installation R Use the supplied rechargeable batteries. For replacement, we recommend using the Panasonic rechargeable batteries noted on page 3, 6. Note for battery charging R It is normal for the handset to feel warm during charging.
  • Page 11: Controls

    Handset Battery level Icon Battery level High Medium Needs charging. Panasonic Ni-MH battery performance (supplied batteries) Operation Operating time In continuous use 14 hours max. Not in use (standby) 250 hours max. Note: R Actual battery performance depends on usage and ambient environment.
  • Page 12: Display Icons

    Getting Started N (PLAY/STOP) indicator Message indicator Charge contacts N (Repeat) n Control type N (Skip) Soft keys MERASEN By pressing a soft key, you can select the /LOCATORN feature shown directly above it on the R You can locate a misplaced handset display.
  • Page 13: Turning The Power On/Off

    Getting Started Item Meaning Icon Action “Greeting Only” is Displays the menu. selected. Caller messages Makes a call. are not recorded. (page 46) Places a call on hold. Battery level Switches the screen to confirm Alarm is on. (page 29) the detailed information.
  • Page 14: Date And Time

    Getting Started – Stop the alarm sound. (page 30) Date and time n When the indicator flashes slowly in standby mode, you can: MMENUN (right soft key) #101 – Listen to new messages. (page 41) – View the caller list when there are Enter the current date, month, and year.
  • Page 15: Screen Saver Mode

    Getting Started – “Eco Mode” is not displayed in the MbN: Select the desired setting and press display menu (page 27). MSELECTN. R “ ” is displayed next to the selected features. R To cancel a selected feature, press MSELECTN again. “ ” disappears. MOKN a M Note: R If the...
  • Page 16: Making/Answering Calls

    Making/Answering Calls and/or PIN in the phonebook, a pause is also needed (page 21). Making calls Example: If you need to dial the line access number “0” when making outside calls with a Lift the handset and dial the phone PBX: number.
  • Page 17: Useful Features During A Call

    Making/Answering Calls natural-sounding voice that is easier to hear and understand. Useful features during a Press MMENUN while talking. call MbN: “Equalizer” a MOKN MbN: Select the desired setting. Hold Press MOKN to exit. Press MMENUN during an outside call. Note: MbN: “Hold”...
  • Page 18: Intercom

    Making/Answering Calls For New Zealand R To cancel the conference: MMENUN a R All persons using this device for recording MbN: “Stop Conference” a MOKN telephone conversations shall comply with You can continue the conversation New Zealand law. This requires that at with the outside caller.
  • Page 19: Key Lock

    R Do not lift the power supplying handset from the base unit during power back-up mode. Panasonic Ni-MH battery performance (supplied batteries) during power back-up mode When the batteries are fully charged, operating time of the handset in power back-up mode varies depending on usage.
  • Page 20: Phonebook

    Phonebook Storing caller information to the Phonebook phonebook You can add 200 names (16 characters max.) and phone numbers (24 digits max.) to the MbN: Select the desired entry. a MMENUN phonebook, and assign each phonebook entry to the desired category. MbN: “Save Caller ID”...
  • Page 21: Speed Dial

    Phonebook Press the dial key (0 to 9, or #) Chain dial which contains the character you are searching for (page 47). This feature allows you to dial phone numbers MbN: Scroll through the phonebook if in the phonebook while you are on a call. This necessary.
  • Page 22 Phonebook Note: R If you edit a phonebook entry which is assigned to a speed dial key, the edited entry does not transfer to the speed dial key. Editing an entry Press and hold the desired speed dial key (1 to 9). a MMENUN MbN: “Edit”...
  • Page 23: Programming

    Programming Menu list To access the features, there are 2 methods. n Scrolling through the display menus MMENUN (right soft key) Press MCN, MDN, MEN, or MFN to select the desired main menu. a MOKN Press MCN or MDN to select the desired item from the next sub-menus. a MOKN Press MCN or MDN to select the desired setting.
  • Page 24 Programming Sub-menu 1 Sub-menu 2 Settings Code Outgoing Call #338 New Message Alert – On/Off <Off> Outgoing Call – – Notification to Outgoing Call Activate – Remote Code <Inactivate> Base Unit Beep #339 <Off> Settings 2-9 Rings #211 Number of Rings <5 Rings>...
  • Page 25 Programming Main menu: “Ringer Setup” Sub-menu 1 Sub-menu 2 Settings Code Ringer Volume Handset Off-6 <6> #160 – Off-6 <3> #G160 – Base Unit – <Ringtone 1> #161 – Ringtone (Handset) Do Not Disturb On/Off #238 Mode <Off> Start/End <23:00/06:00> #237 Ring Delay 30 sec.
  • Page 26 Programming Main menu: “Initial Setup” Sub-menu 1 Sub-menu 2 Settings Code Ringer Setup Off-6 <6> #160 – Ringer Volume – Handset Off-6 <3> #G160 – Ringer Volume – Base Unit <Ringtone 1> #161 – Ringtone (Handset) Do Not Disturb #238 Mode <Off>...
  • Page 27 Programming Sub-menu 1 Sub-menu 2 Settings Code Finder1 #6561 – Key Finder Setup Change Name – 1:Add New Device #6562 Finder2 (for Finder1) #6563 Finder3 – 2:Add New Device (for Finder2) #6564 Finder4 – 3:Add New Device Register – #6571 –...
  • Page 28 Programming Sub-menu 1 Sub-menu 2 Settings Code – <On> #165 – Keytones – – #255 Area Code – – #256 Call Restrict – #200 Auto Talk <Off> Line Setup *1, *15 , 900 msec. #121 Recall/Flash 700 msec. 600 msec. 400 msec.
  • Page 29: Alarm

    Programming If you program these settings using one of the handsets, you do not need to program the same item using another handset. This menu is not displayed when scrolling through the display menus. It is only available in direct command code. This setting is available when you have the key finder (KX-TGA20AZ).
  • Page 30: Do Not Disturb Mode

    Programming Important: R Press any dial key, M N, or MSNOOZEN to stop the sound but keep the snooze R Make sure the unit’s date and time setting function activated. is correct (page 14). R If you want to make an outside call when MMENUN (right soft key) #720 the snooze function is activated, please stop the snooze function before making the...
  • Page 31: Nuisance Call Block

    Programming Setting the ring delay Storing unwanted callers This setting allows the handset to ring during Storing a single phone number do not disturb mode if the caller waits long enough. After the selected amount of time Important: passes, the handset rings. If you select “No R You must include the area code when Ringing”, the handset never rings during do storing phone numbers in the call block list.
  • Page 32: Baby Monitor

    Programming MERASEN a MbN: “Yes” a MOKN a handset is on the base unit, the base unit ringer sounds. Turn off the base unit ringer volume to not sound the ringer (page 26). Note: R When editing, press the desired dial key to Setting the baby monitor add, MCLEARN to erase.
  • Page 33 Programming MbN: Select “External” to monitor Baby monitor sensitivity from an outside line. a MEDITN a You can adjust the sensitivity of the baby MADDN monitor. Increase or decrease the sensitivity to MbN: “Manual” a MOKN adjust the sound level needed to trigger the baby monitor feature.
  • Page 34: Other Programming

    Programming National Call to other areas of the South Island. Other programming Call restriction Changing the handset name You can restrict selected handsets from The default handset name is “Handset 1” to dialling certain numbers. You can assign up to “Handset 6”.
  • Page 35: Registering A Unit

    Programming – Security is set to “Normal” and Important: displayed. R The additional handset model – “Security” is not displayed in the recommended for use with this unit is noted display menu (page 27). on page 4. If another handset model is R When enhanced security is enabled, sound used, certain operations may not be may cut in and out during conversations.
  • Page 36 Programming only the Panasonic DECT repeater noted on page 3. Contact your Panasonic dealer for details. Important: R Before registering the repeater to this base unit, you must turn the repeater mode on. R Do not use more than one repeater at a time.
  • Page 37: Caller Id Service

    Caller ID Service – “Private Caller”: The caller requests not to send caller information. Using Caller ID service R If the unit is connected to a PBX system, caller information may not be properly Important: received. Contact your PBX supplier. R This unit is Caller ID compatible.
  • Page 38: Caller List

    Caller ID Service R Please contact your service provider/ Press MCN to search from the most recent telephone company for details and call, or press MDN to search from the availability in your area. oldest call. To call back, press M For Caller ID Type II users To exit, press M When you receive a 2nd call during a...
  • Page 39 Caller ID Service Erasing selected caller information MbN: Select the desired entry. MERASEN a MbN: “Yes” a MOKN a Erasing all caller information MERASEN a MbN: “Yes” a MOKN a TGH222_23AZ(en)_0109_ve001.pdf 39 1/9/2014 10:49:40 AM...
  • Page 40: Answering System

    Answering System Base unit Answering system Press MANSWER ON/OFFN to turn on/off the answering system. The answering system can answer and record calls for you when you are unavailable to Handset answer the phone. To turn on: You can also set the unit to play a greeting MMENUN (right soft key) #327 message but not to record caller messages by To turn off:...
  • Page 41: Listening To Messages

    Answering System messages are not recorded and the unit If pressed within the first 5 seconds of a plays a different pre-recorded greeting message, the previous message is message asking callers to call again. played. Rewinding the message Resetting to a pre-recorded greeting Press and hold M N until the unit plays the message...
  • Page 42: Advanced New Message Alerting Features

    Answering System R “New Message” must be set to “On” in Operation “Setting the Smart Function Key”, page 14. Erase all messages Reset to a pre-recorded Listening to messages from the greeting message message list If pressed within the first 5 seconds of a You can select the item to play back.
  • Page 43 Answering System setting is turned on. The default setting is Turning on/off the new message alert “Off”. setting MMENUN (right soft key) #339 MMENUN (right soft key) #338 MbN: Select the desired setting. a MOKN MbN: “On/Off” a MOKN MbN: Select the desired setting. a MOKN New message alert by a call This feature allows you to receive a Editing the set phone number...
  • Page 44: Remote Operation

    Answering System MbN: Select the desired setting. a MOKN To turn on remote operation, enter the desired 3-digit remote access code. MOKN a M Listening to messages After you answer the new message alert, you Deactivating remote operation can listen to the messages as follows. Press * in step 2 on “Remote access code”, n When the remote access code is set to page 44.
  • Page 45: Answering System Settings

    Answering System Operation MbN: Select the desired setting. a MOKN Play greeting message Record greeting message Number of rings before the unit Stop recording Stop playback answers a call Turn answering system off You can change the number of times the phone rings “Number of Rings”...
  • Page 46 Answering System Alternatively you can leave this service Selecting “Greeting Only” connected and change the “Number of Rings” to a shorter duration on your unit You can select “Greeting Only” which sets the unit to announce a greeting message to so your unit’s answering machine can pick up the call prior to the voice mail provided callers but not record messages.
  • Page 47: Useful Information

    Useful Information Voice mail service For Australia Voice mail is an automatic answering service offered by your service provider/telephone company. For New Zealand To receive Call Minder or Message Mailbox messages, please note the following: “Call Minder” and “Message Mailbox” are automatic answering services offered by your service provider/telephone company.
  • Page 48 Useful Information Alphabet character table (ABC) Numeric entry table (0-9) Greek character table ( Extended 1 character table ( R The following are used for both uppercase and lowercase: Extended 2 character table ( TGH222_23AZ(en)_0109_ve001.pdf 48 1/9/2014 10:49:40 AM...
  • Page 49: Error Messages

    Useful Information R The following are used for both uppercase and lowercase: Cyrillic character table ( Error messages Display message Cause/solution Base no power R The handset has lost communication with the base unit. Move closer to the base unit and try again. No link to base.
  • Page 50 Useful Information General use Problem Cause/solution The handset does not turn R Place the handset on the base unit or charger to turn on the on even after installing handset. charged batteries. The unit does not work. R Make sure the batteries are installed correctly (page 10). R Fully charge the batteries (page 10).
  • Page 51 Useful Information Problem Cause/solution I cannot activate the eco R You cannot set eco mode when you set the repeater mode mode. “On”. If required, set the repeater mode to “Off” (page 36). I cannot register a handset R The maximum number of handsets (6) is already registered to to a base unit.
  • Page 52 Useful Information Problem Cause/solution The handset does not ring. R The ringer volume is turned off. Adjust ringer volume (page 16, 26). R Do not disturb mode is turned on. Turn it off (page 30). The base unit does not R The ringer volume is turned off.
  • Page 53 Useful Information Answering system Problem Cause/solution The unit does not record R The answering system is turned off. Turn it on (page 40). new messages. R The message memory is full. Erase unwanted messages (page 41). R The recording time is set to “Greeting Only”. Change the setting (page 46).
  • Page 54: Warranty (For New Zealand)

    6) Damage to the product caused by accident, misuse or Act of God. 7) Repairs when the product has been dismantled, repaired, modified or serviced by other than a Panasonic Authorised Dealer authorised to service that type of product. IF YOUR PANASONIC PRODUCT FAILS WITHIN THE...
  • Page 55: Index

    Index Error messages: 49 First ring: 26 Index Handset Deregistration: 35 Additional handsets: 35 Locator: 12 Alarm: 29 Name: 34 Answering calls: 16 Registration: 35 Answering system: 40 Hold: 17 Call screening: 45 Erasing messages: 41, 42, 45 Intercom: 18 Greeting message: 40 Key finder: 24, 27 Greeting only: 46...
  • Page 56 For Australia Customer Care Centre Tel. No.: 132600 or website www.panasonic.com.au For New Zealand Customer Care Centre Tel. No.: (09) 272 0178 or website www.panasonic.co.nz Sales Department: 1 Innovation Road, Macquarie Park NSW 2113, Australia Sales Department: 350 Te Irirangi Drive, East Tamaki, Private Bag 14911 Panmure, Auckland, New Zealand...

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