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9.3
Return procedures
Enclose the delivery note, the cover note for return delivery together with the declaration of
decontamination form on the outside of the package in a well-fastened clear document
pouch.
Required forms
● Delivery Note
● Cover Note for Return Delivery with the following information
Return delivery form (http://support.automation.siemens.com/WW/view/en/16604370)
– product (ordering number)
– number of devices or spare parts returned
– reason for the return
● Declaration of Decontamination
Decontamination declaration
(http://pia.khe.siemens.com/efiles/feldg/files/Service/declaration_of_decontamination_en.
pdf)
With this declaration you certify
carefully cleaned and are free from any residues.
If the device has been operated together with toxic, caustic, flammable or water-
damaging products, clean the device before return by rinsing or neutralizing. Ensure that
all cavities are free from dangerous substances. Then, double-check the device to ensure
the cleaning is completed.
We shall not service a device or spare part unless the declaration of decontamination
confirms proper decontamination of the device or spare part. Shipments without a
declaration of decontamination shall be cleaned professionally at your expense before
further proceeding.
You can find the forms on the Internet and on the CD delivered with the device.
9.4
Battery disposal
In accordance with EU directive 2006/66/EC, batteries are not to be disposed of using
municipal waste disposal services.
Waste industrial batteries are accepted back by Siemens or by the local Siemens
representative. Please talk to your local Siemens contact
(http://www.siemens.com/automation/service&support) or follow the return procedures
(Page 145) of Siemens Flow Instruments.
FUE1010 IP65 NEMA 4X
Operating Instructions, 12/2014, A5E03086491-AC
that the returned products/spare parts have been
Service and maintenance
9.3 Return procedures
145
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