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Epson SC-R5000 Series User Manual
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Epson SC-R5000 Series User Manual

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User's Guide
CMP0254-01 EN

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Summary of Contents for Epson SC-R5000 Series

  • Page 1 User's Guide CMP0254-01 EN...

  • Page 2: Users

    Epson printer. Epson is not responsible for any use of this information as applied to other printers. Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.

  • Page 3: Table Of Contents

    Operations......73 Using Epson Edge Print..... 34 Components Requiring Regular Cleaning and Configuration of main screen.
  • Page 4 Epson Edge Dashboard....138 Epson Edge Print..... . 139 Print Head Cleaning.

  • Page 5: Meaning Of Symbols

    Latin America To view user manuals, visit the support site for your Unless otherwise specified, the illustrations in this region and search for your product. manual are for the SC-R5000 Series. ❏ http://www.latin.epson.com/support (Caribbean) The illustrations may differ slightly from the model you are using.

  • Page 6: Viewing Video Manuals

    We have also posted video manuals on YouTube showing you how to load media and perform basic maintenance operations. You can view the video manuals by clicking Epson Video Manuals from the top page of the Online Manual, or by clicking the following blue text.
  • Page 7 SC-R5000 Series/SC-R5000L Series User's Guide Notes on Manuals You can input and search for keywords, such as the names of items you want to confirm. For Windows Right click on a page in the PDF manual and select Find in the menu that is displayed to open the search toolbar.

  • Page 8: Introduction

    Introduction Introduction Printer Parts Front Section The illustration shows the SC-R5000 Series. Maintenance cover (left) Open this cover to clean the area around the print head. Normally closed when using the printer. “Cleaning Around the Print Head” on page 79 Curing heater Cures and fixes the ink in the printouts.
  • Page 9 SC-R5000 Series/SC-R5000L Series User's Guide Introduction Media holder Place the roll core for media take-up on these holders. There are same parts on both the left and the right. “Using the Auto Take-up Reel Unit” on page 55 Media support Rest media temporarily on these supports when removing the take-up roll.
  • Page 10 SC-R5000 Series/SC-R5000L Series User's Guide Introduction Status lamp The color indicates the network's communication speed. : 100Base-TX Green : 1000Base-T LAN port Connects the LAN cable. Use a shielded twisted pair cable (category 5 or higher). Maintenance cover (right) Open this when replacing the wiper unit or when cleaning around the caps. Normally closed when using the printer.

  • Page 11: Inside

    SC-R5000 Series/SC-R5000L Series User's Guide Introduction Inside Dirt on any of the following parts may reduce print quality. Regularly clean or exchange these parts as described in the chapters listed in the reference sections below. Print head The print head prints by moving left and right while emitting ink. Follow the messages on the control panel to perform cleaning.

  • Page 12: Back

    SC-R5000 Series/SC-R5000L Series User's Guide Introduction Platen heater The platen heater ensures that the ink adheres evenly. If lint, dust, or ink adheres to this, it could cause clogged nozzles or ink drops to occur, so be sure to clean it daily.
  • Page 13 SC-R5000 Series/SC-R5000L Series User's Guide Introduction Drive switch Rewinds media during media replacement. Media holder Place media on these holders. There are same parts on both the left and the right. Waste Ink Bottle Waste ink collects in this bottle. There are two waste ink bottles; for color ink on the left and Optimizer (OP) on the right.

  • Page 14: Ink Unit

    SC-R5000 Series/SC-R5000L Series User's Guide Introduction AC outlet #4/AC outlet #5 Connect the power cable supplied with the curing heater. Be sure to connect both cables. Media cleaner Removes lint and dust from the surface of the media. “Cleaning the Media Cleaner” on page 85 Pre-heater Heats the media before printing so that the print area is not subject to sudden changes in temperature.
  • Page 15 SC-R5000 Series/SC-R5000L Series User's Guide Introduction Ink unit wire When in use, be sure to use screws to fasten the ink unit wire to the front and back of the printer's legs. The ink tube may break if you move the ink unit while it is connected to the printer without being fastened with the ink unit wire.

  • Page 16: Control Panel

    SC-R5000 Series/SC-R5000L Series User's Guide Introduction Control panel P light (power light) The printer's operational status is indicated by a lit or flashing light. : The power is on. Flashing : The printer is operating such as receiving data, shutting down, or performing Print Head Cleaning.

  • Page 17: Understanding And Operating The Display

    SC-R5000 Series/SC-R5000L Series User's Guide Introduction Depending on the status of the media loading lever, operations differ as shown below. ❏ When the media loading lever is moved to the front You can feed the media by holding down the button. Press and hold the button to speed up the feeding. This is useful when fine-tuning media alignment as you can feed the media in increments of 0.4 mm by pressing the button briefly.
  • Page 18 SC-R5000 Series/SC-R5000L Series User's Guide Introduction Home screen (Menu) The settings menu will be displayed. “Control Panel Menu” on page 100 Status display area Displays the printer's status and warning messages. Only the most recent notifications are shown in this area.
  • Page 19 SC-R5000 Series/SC-R5000L Series User's Guide Introduction This is the Pause (Suspend) button. Press this button and select whether to stop printing immediately (Immediate pause) or stop after printing the current page (or job if it is a single page) (Pause between pages). Pressing Resume on the screen dur- ing a pause resumes printing.
  • Page 20 SC-R5000 Series/SC-R5000L Series User's Guide Introduction Depending on the status of the ink supply unit, the display of the bar changes as shown below. : Ink is low. You need to prepare a new ink supply unit. If you are using the SC-R5000L Series, the ink supply automatically switches to another ink supply unit of the same color, so make sure that the ink supply unit that is being switched to has enough ink.
  • Page 21 SC-R5000 Series/SC-R5000L Series User's Guide Introduction Heater temperature Displays the temperature set for each heater. The temperatures are displayed in the following order from the left: pre-heater, platen heater, curing heater. The icon under the number changes as shown below depending on the temperature of each heater.
  • Page 22 SC-R5000 Series/SC-R5000L Series User's Guide Introduction (environmental temperature and humidity) Displays the current temperature and humidity. Press this area to view a range of the printer's operating tem- perature and humidity. You may not be able to print correctly unless you use the printer under the appropri- ate environmental conditions.
  • Page 23 SC-R5000 Series/SC-R5000L Series User's Guide Introduction Startup adjustment screen The following section only describes parts that differ from the home screen. You can change the value for each adjustment item even while printing. Results of the adjustments are registered to the currently selected media settings.

  • Page 24: Operating Procedure

    SC-R5000 Series/SC-R5000L Series User's Guide Introduction Preheat Start/Stop Each heater starts heating when a job is sent, and printing starts when all heaters reach a set temperature. Press Preheat Start to start pre-heating each heater, and then the Pre-heater and platen heater maintain a con- stant set temperature.

  • Page 25: Understanding The Signal Lamps

    SC-R5000 Series/SC-R5000L Series User's Guide Introduction If the following How To... button is displayed on a message screen and so on, you can press this button to view a guide for the operating procedure. Understanding the Signal Lamps The status of the printer is indicated by whether or not the three color lamps are lit or flashing. The lamp colors are red, yellow, and green from top to bottom.

  • Page 26: Notes On Usage And Storage

    SC-R5000 Series/SC-R5000L Series User's Guide Introduction ❏ When using the printer, observe the operating Notes on Usage and temperature and humidity range described in the "Specifications Table". Storage “Specifications Table” on page 141 Note, however, that the desired results may not be...

  • Page 27: Notes When Not Using The Printer

    SC-R5000 Series/SC-R5000L Series User's Guide Introduction ❏ As well as being expended during printing, ink is ❏ Store the printer after confirming that the print used during Print Head Cleaning and other head has been capped (the print head is maintenance operations required to keep the positioned at the far right).

  • Page 28: Notes On Handling The Ink Unit

    SC-R5000 Series/SC-R5000L Series User's Guide Introduction ❏ Do not leave the ink unit without any ink supply Notes on handling the ink unit units installed. The ink in the printer will dry out and the printer will not function as expected.
  • Page 29 SC-R5000 Series/SC-R5000L Series User's Guide Introduction ❏ Do not place exposed media directly on the floor. Media should be rewound and inserted in its original packaging for storage. ❏ Do not carry media with the media surface pressed against clothing.

  • Page 30: Introducing The Supplied Software

    For information about the software, see the on-line help for the application or the Network Guide (Online Manual). Note: Printer drivers are not provided. A software RIP is required for printing. The Epson Software RIP, "Epson Edge Print", is included with this printer on a separate CD.

  • Page 31: Pre-Installed Software

    Summary EPSON Software Updater The software checks if new software or update information is available on the Internet and installs it. You can also update the manuals, Epson Edge Dashboard, and Epson Edge Print for this printer. Epson communications Epson communications drivers is required when using Epson Edge Dashboard, Epson Edge drivers Print and when connecting a computer to the printer via USB.

  • Page 32: Using Epson Edge Dashboard

    Linux. Register your printer manually from the Desktop toolbar and select Show Epson Edge Register Printer screen. This screen is displayed when Dashboard. you start Epson Edge Dashboard for the first time. Manual registration procedure Check the printers displayed on the printer list. Windows ❏...

  • Page 33: Checking And Managing The Printer's Status

    SC-R5000 Series/SC-R5000L Series User's Guide Introduction Checking and Managing the Printer's Status In the Home screen, click the area surrounding the printer that you want to check. Make sure that the Printer Status tab (A) is selected. The Printer Operation screen is displayed. Understanding the status icons for consumables is the same as for the icons on the printer's control panel screen.

  • Page 34: Closing Procedure

    Introduction Closing Procedure Close the Web browser. However, since Epson Edge Dashboard is a resident software, it does not stop running. Using Epson Edge Print This section explains the basic operations of Epson Edge Print. The software supplied with the printer is updated as needed to make it more useful and to improve functions.
  • Page 35 SC-R5000 Series/SC-R5000L Series User's Guide Introduction Names of parts Function Job toolbar You can perform the following operations for jobs that you select in the Job List/ Printed Job lists (D). : Select and add print data to the Job List.
  • Page 36 SC-R5000 Series/SC-R5000L Series User's Guide Introduction Names of parts Function Auto Print switching Each time this button is clicked, it turns on or off. button By setting it to , the print jobs start printing in order just by adding print data to the Job List (D).

  • Page 37: Printing With The Appropriate Settings For The Media Being Used (Printing Using Emx)

    ❏ Text does not need to be outlined. media setting values that are appropriate for the media you are using to the printer and the Epson Edge ❏ The appearance does not change, even for Print to print correctly on the media you are using.
  • Page 38 You can customize settings based on acquired print step 6. information or create new print information. If you are not copying the file, then proceed to See the Epson Edge Print help for detailed step 7. information about editing and adding print information.
  • Page 39 Quick Sets are a saved batch of print job settings. : The power is off or not connected. Jobs are generated according to these settings. Prepare the printer for printing. For details on Quick Sets, see the Epson Edge Print help.

  • Page 40: Dividing A Large Image Into Parts To Print It (Tiling)

    Select Enable Setting. moved to the Printed Job list. The settings items are enabled. See the Epson Edge Print help for details on how to use the Printed Job list. Set the size of the divisions in Tiling Setting. Each of the divided images are called “tiles”.
  • Page 41 SC-R5000 Series/SC-R5000L Series User's Guide Introduction (1) Use the mouse cursor to click the tile you Set the order in which tiles are printed in Print want or specify the position of the tile you Order. want in Tile to Specify Size.
  • Page 42 SC-R5000 Series/SC-R5000L Series User's Guide Introduction You can use Overlapping line to change the Example: Print only on Margins is set thickness, color, and density of the boundary lines to make them easier to see. If you select Broken line, you can change the boundary line from a solid to a broken line.
  • Page 43 SC-R5000 Series/SC-R5000L Series User's Guide Introduction When this is selected, the tiles are alternately printed Note: top to bottom so the discoloration becomes less Click (Layout) in the Job Settings menu to conspicuous. change the tile arrangement. For example, you can reduce wasted media by...

  • Page 44: Using Epson Software Updater

    Software that is not displayed in the list cannot be ❏ http://www.epson.ca/support (Canada) updated using EPSON Software Updater. Check for the Latin America latest versions of the software from the Epson Web site. https://www.epson.com To check for software updates, visit: ❏ http://www.latin.epson.com/support (Caribbean) ❏...

  • Page 45: Closing Procedure

    Yes. Close the Web browser. If you are reinstalling the Epson communications drivers, restart the computer. Uninstalling Software The following describes how to remove Epson Edge Important: Dashboard. ❏ Log into a "Computer administrator" account Quit Epson Edge Dashboard.

  • Page 46: Basic Operations

    “Using the Auto Take-up Reel Unit” on page 55 characteristics of your media, and register the print information in the RIP. Epson provides an EMX file that combines media settings and print information for most major commercially available media. You can easily perform the following operations in 5.

  • Page 47: Notes On Loading Media

    SC-R5000 Series/SC-R5000L Series User's Guide Basic Operations Notes on loading media Notes on Loading Media When storing and handling media, be sure to observe Caution: the following points to keep the surface of the media free of dust and lint. Using media when there is dust ❏...
  • Page 48 SC-R5000 Series/SC-R5000L Series User's Guide Basic Operations Check that Open Printer Cover and load the media. is displayed on the home screen. Open the printer cover, and then move the media loading lever to the back. Important: If the handle shaft for the right media holder is not visible, rotate the handle toward you until it stops.
  • Page 49 SC-R5000 Series/SC-R5000L Series User's Guide Basic Operations Tighten the screw until the screw no longer turns. Firmly insert the roll core of the media onto the media holder. Note: The method of placing the roll media varies as follows depending on how media is rolled.
  • Page 50 SC-R5000 Series/SC-R5000L Series User's Guide Basic Operations To ensure the media holder is inserted into the roll core sufficiently, push it twice. Important: If the media holder is inserted into the roll core insufficiently, media is not fed correctly during printing because of slippage between the media holder and the roll core.
  • Page 51 SC-R5000 Series/SC-R5000L Series User's Guide Basic Operations Rotate the handle until part A in the illustration Confirm that the left edge of the media is below is fully inserted. within the range of the label's rectangle, as shown in the illustration below.
  • Page 52 SC-R5000 Series/SC-R5000L Series User's Guide Basic Operations Hold the center of the media with one hand, Tap lightly on both ends of the media, and check if there is a difference in tension between and pull it straight out until the leading edge of the left and right sides.

  • Page 53: Settings For Loaded Media

    SC-R5000 Series/SC-R5000L Series User's Guide Basic Operations While holding the tabs of the media edge plates When loading media with a width of 54 inches on both sides, move the plates to the top edge or less, place the thermal sheet supplied on the of the media.
  • Page 54 SC-R5000 Series/SC-R5000L Series User's Guide Basic Operations If the direction is different, press Roll Winding 2. Select the roll winding direction Direction to change the setting. Select the winding direction for the loaded media roll. 3. Set the media length Set the length of the loaded media.

  • Page 55: Using The Auto Take-Up Reel Unit

    SC-R5000 Series/SC-R5000L Series User's Guide Basic Operations Follow the on-screen instructions. When using Caution: the media in the Auto Take-up Reel Unit, press ❏ Follow the instructions in the manual when Feed to Take-up Position. loading media or roll cores or removing See the following for information on loading media from the take-up roll.
  • Page 56 SC-R5000 Series/SC-R5000L Series User's Guide Basic Operations Push the holder until part A shown in the illustration below is fully inserted, and tighten the screw. Align the media holder with the right edge of the media, and tighten the screw.

  • Page 57: Take-Up With The Printed Side Facing Out

    SC-R5000 Series/SC-R5000L Series User's Guide Basic Operations Leave a 10 to 20 cm (3.94 to 7.87 inches) wide Take-up with the Printed Side section in the center of the media, and cut at Facing Out least 25 cm (9.84 inches) in height from the left and right corners of the media.
  • Page 58 SC-R5000 Series/SC-R5000L Series User's Guide Basic Operations Flip the Auto switch to Off, and hold down the Lower the tension bar until it slightly touches Manual switch to to wrap the media the media. once around the roll core. Confirm that the media is attached without looseness.

  • Page 59: Take-Up With The Printed Side Facing In

    SC-R5000 Series/SC-R5000L Series User's Guide Basic Operations Continue holding down the button until Press the button on the control panel to the media has wrapped around once or twice. feed enough media for a single wrap around the roll core.
  • Page 60 SC-R5000 Series/SC-R5000L Series User's Guide Basic Operations Flip the Auto switch to Note: You can confirm differences in tension by lightly tapping both edges of the media as shown in the illustration below. Continue holding down the button until both edges of the media reach the paper core Lower the tension bar until it slightly touches and wrap around once or twice.

  • Page 61: Optimizing Media Settings (Automatic Adjustment)

    Automatic Adjustment performs Media Feed When the media settings of an EMX file downloaded Adjustment and Print Head Alignment automatically from Epson Edge Print/Epson Edge Dashboard are while printing the pattern. registered to the printer, the media settings are optimized to correct individual differences in your...

  • Page 62: If You Cannot Perform Automatic Adjustment

    SC-R5000 Series/SC-R5000L Series User's Guide Basic Operations If you cannot perform The approximate length of the media required to print Automatic Adjustment the test pattern is given below. When performing Manual (Standard): Approx. 100 mm (3.94 inches) Perform Media Feed Adjustment and Print Head When performing Manual (Measurement): Approx.
  • Page 63 SC-R5000 Series/SC-R5000L Series User's Guide Basic Operations If there are patterns with the same overlapping Press (menu), and then press Media or gaps, enter the middle value in step 6. Enter Settings - Print Adjustments - Manual "-0.05%" in the cases shown below.

  • Page 64: Replacing The Media

    SC-R5000 Series/SC-R5000L Series User's Guide Basic Operations Check that the printer is ready, and load the Select whether or not to make the same media according to the actual usage conditions. adjustments again. When using the Auto Take-up Reel Unit, Select Yes if there are rows of patterns with the attach the media to the roll core.

  • Page 65: Replacing Media That Is Not Expended

    SC-R5000 Series/SC-R5000L Series User's Guide Basic Operations Press OK on the screen, to start curing the The following information is available for the printer. printed section. When Remaining Amount Management is set to When curing is complete, the message No Off, only the following information is printed.

  • Page 66: Removing The Take-Up Roll

    SC-R5000 Series/SC-R5000L Series User's Guide Basic Operations When using the Auto Take-up Reel Unit, raise Removing the Take-up the tension bar. Roll Caution: ❏ If the media weighs over 20 kg (44 lbs.), it should not be carried by one person. When loading or removing the media, use at least two people.

  • Page 67: Before Printing

    SC-R5000 Series/SC-R5000L Series User's Guide Basic Operations Loosen the left media holder fixing screw and Before Printing remove the media holder from the roll. To maintain print quality, perform the following inspection before starting work each day. Checking the amount of ink remaining: (for the...

  • Page 68: Changing Settings During Printing

    SC-R5000 Series/SC-R5000L Series User's Guide Basic Operations Print Head Cleaning When you press , the area for “Print Head Cleaning” on page 96 changing the set temperature closes, and the settings are updated for the currently selected registered media. Changing settings during...
  • Page 69 SC-R5000 Series/SC-R5000L Series User's Guide Basic Operations Check the printing result. If you are not satisfied with the results, use the , or buttons on the control panel to change the value. The setting for the currently selected registered media number is updated.

  • Page 70: Printable Area

    SC-R5000 Series/SC-R5000L Series User's Guide Basic Operations Printable area The left and right edges of media recognized by the printer varies as shown below according to the Width Detection settings. Width Detection On : The printer automatically detects the left and right edges of the loaded media.
  • Page 71 SC-R5000 Series/SC-R5000L Series User's Guide Basic Operations The gray area in the illustration below shows the printable area. The arrow indicates the feed direction. * When the Width Detection setting is set to Off, the value set at that time (300 to 1625.6 mm [11.81 to 64.00 in]) is used.
  • Page 72 SC-R5000 Series/SC-R5000L Series User's Guide Basic Operations Note: If the following points are not observed when Width Detection is set to Off, printing may occur outside the left and right edges of the media. Ink used outside the edges of the media will stain the inside of the printer.

  • Page 73: Maintenance

    SC-R5000 Series/SC-R5000L Series User's Guide Maintenance Maintenance When to Perform Various Maintenance Operations Components Requiring Regular Cleaning and Cleaning Timing If you continue to use the printer without cleaning, it could cause clogged nozzles or ink drops to occur. When to perform...

  • Page 74: Locations Of Consumables And Replacement Timing

    SC-R5000 Series/SC-R5000L Series User's Guide Maintenance When to perform Component to be cleaned When a cleaning message is displayed on Around the print head the control panel screen “Cleaning Around the Print Head” on page 79 (Messages are displayed regularly) Flushing pad “Cleaning Around the Flushing Pad”...

  • Page 75: Other Maintenance

    SC-R5000 Series/SC-R5000L Series User's Guide Maintenance When to perform Component to be replaced When a replacement message is Waste ink bottle displayed on the control panel screen “Disposing of Waste Ink” on page 89 Wiper Unit “Replacing the Wiper Unit” on page 91...

  • Page 76: What You'll Need

    SC-R5000 Series/SC-R5000L Series User's Guide Maintenance Media cleaner brush (supplied with the printer) What You’ll Need Use this when cleaning the media cleaner. Ready the following items before beginning cleaning and replacement. When the supplied parts have been completely used, purchase new consumables.

  • Page 77: Precautions Regarding Maintenance

    SC-R5000 Series/SC-R5000L Series User's Guide Maintenance ❏ Always use fresh cleaning sticks. Re-using sticks Precautions regarding can make stains even harder to remove. maintenance ❏ Do not touch the tips of the cleaning sticks. Oil from your hands could damage the print head.

  • Page 78: Using Cleaning Liquid

    SC-R5000 Series/SC-R5000L Series User's Guide Maintenance Make sure the printer is turned off and the Soak a soft cloth in water, wring it out screen has turned off, and then unplug the thoroughly, and then wipe off any lint, or dust power cable from the outlet.

  • Page 79: Cleaning Around The Print Head

    SC-R5000 Series/SC-R5000L Series User's Guide Maintenance Dampen the cleaning stick with cleaning fluid. Press Start when a message is displayed on the control panel screen informing you that it is When doing this, do not allow cleaning liquid time to clean the area around the print head.

  • Page 80: Cleaning The Anti-Drying Caps

    SC-R5000 Series/SC-R5000L Series User's Guide Maintenance Wipe off any ink, lint, and dust stuck to the Wipe off any ink, lint, and dust from the front sides (four sides) and the corners of the plate as and back of the parts that are indicated by shown in the illustration.
  • Page 81 SC-R5000 Series/SC-R5000L Series User's Guide Maintenance Open the right maintenance cover. Important: Do not touch the holes in the caps when cleaning. The cleaning fluid may get into the hole, causing the cap to not function correctly. Check if the anti-drying caps are dirty.
  • Page 82 SC-R5000 Series/SC-R5000L Series User's Guide Maintenance When there is lint or dust on the cap Clean the next dirty anti-drying caps. Repeat steps 5 to 8 to clean the rest of the dirty Remove it by using the tip of the cleaning stick.

  • Page 83: Cleaning The Suction Cap

    SC-R5000 Series/SC-R5000L Series User's Guide Maintenance Cleaning is complete when you have wiped up Check if the suction cap is dirty. all the ink and cleaning fluid, leaving no If the area is dirty as shown in the photo, it residue, as shown in the illustration below.

  • Page 84: Cleaning Around The Flushing Pad

    SC-R5000 Series/SC-R5000L Series User's Guide Maintenance Hold the cleaning stick flat and wipe the top Check that it is clean as shown in the photo. edges of all of the caps. Close the right maintenance cover. On the control panel screen, press Done.

  • Page 85: Cleaning The Media Cleaner

    SC-R5000 Series/SC-R5000L Series User's Guide Maintenance Check if the edges of the flushing pad and the Use the tip of the cleaning stick to wipe off any rails on the left and right are dirty. ink, lint, and dust that has stuck to the parts that are indicated by in the following image.
  • Page 86 SC-R5000 Series/SC-R5000L Series User's Guide Maintenance Check the message on the screen, and then Use the supplied media cleaner brush to brush make sure that the media loading lever is dirt and dust from the surface in one direction. flipped forward.

  • Page 87: Shaking And Replacing Ink Supply Units

    SC-R5000 Series/SC-R5000L Series User's Guide Maintenance Shaking and Replacing Ink Supply Units Shaking Timing and frequency of shaking Note: While the ink supply unit tray is pulled out, check Important: the ink supply ports of the ink supply units. If ink...

  • Page 88: Replacement Procedure

    Replacement procedure unit you want to replace out of the ink unit. Important: Epson recommends the use of genuine Epson ink supply units. Epson cannot guarantee the quality or reliability of non-genuine ink. The use of non-genuine ink may cause damage that is not covered by Epson's warranties, and under certain circumstances, may cause erratic printer behavior.

  • Page 89: Disposing Of Waste Ink

    SC-R5000 Series/SC-R5000L Series User's Guide Maintenance Place the new ink supply unit into the ink Move the lock switch to the left to lock it. supply unit tray, and then lower the handle. Repeat steps 2 to 7 to replace other ink supply units.

  • Page 90: Waste Ink Counter

    SC-R5000 Series/SC-R5000L Series User's Guide Maintenance Waste Ink Counter Before starting this procedure, be sure to read the following: “Waste Ink Counter” on page 90 “Precautions regarding maintenance” on page 77 Important: During printing or while the printer is running...

  • Page 91: Replacing The Wiper Unit

    SC-R5000 Series/SC-R5000L Series User's Guide Maintenance Insert the waste ink tube into the mouth of the Check again to confirm that the new waste ink new waste ink bottle and place it in the waste bottle is placed correctly, and then press ink bottle holder.

  • Page 92: Replacing The Wiper Unit

    SC-R5000 Series/SC-R5000L Series User's Guide Maintenance When you want to replace the parts at this stage due Open the right maintenance cover. to night operations and so on, select Replace Wiper Unit from the setup menu, and then replace the parts.

  • Page 93: Replacing The Media Edge Plates

    SC-R5000 Series/SC-R5000L Series User's Guide Maintenance Insert the new wiper unit. Remove media, and turn off the printer. Check that the screen display has turned off, and then unplug the power cable from the outlet. “Removing the Take-up Roll” on page 66 Disconnect both of the power cables.

  • Page 94: Disposal Of Used Consumables

    SC-R5000 Series/SC-R5000L Series User's Guide Maintenance Check that two hooked sections at the rear of the media edge plate are securely applied as shown below and that they are attached with no gap between the platen and media edge plate.

  • Page 95: Print Head Nozzle Check

    “General Settings menu” on page 106 company. * Print jobs that do not include multiple pages are You can download it at your local Epson Web site. counted as one page. Print Head Nozzle Check How to Print a Nozzle Check...

  • Page 96: Print Head Cleaning

    SC-R5000 Series/SC-R5000L Series User's Guide Maintenance Example of clogged nozzles Performing Print Head Cleaning Cleaning levels and order of execution There are three levels of cleaning available: Cleaning If there are gaps in the nozzle check pattern, (Light), Cleaning (Medium), and Cleaning (Heavy).

  • Page 97: Long-Term Storage (Pre-Storage Maintenance)

    Select Center or Left in Print Position to print in a side margin where a nozzle check pattern Contact your dealer or Epson Support for assistance. has already been printed. Available items change depending on the width of the loaded media.

  • Page 98: Restarting Use Of The Printer

    SC-R5000 Series/SC-R5000L Series User's Guide Maintenance Check that the printer is ready to print, and Restarting use of the printer then press (Menu) - Maintenance - Keeping Preparation. Important: Press Start. When restarting use of the printer, charge the printer with ink. When charging with removed...

  • Page 99: Cleaning Pressure Rollers

    SC-R5000 Series/SC-R5000L Series User's Guide Maintenance Wipe off lint and dust that has adhered to the Use the cloth to wipe the sides of the pressure inside of the printer cover using a soft cloth rollers that have become soiled.

  • Page 100: Control Panel Menu

    SC-R5000 Series/SC-R5000L Series User's Guide Control Panel Menu Control Panel Menu Menu List The following items and parameters can be set and executed in the Menu. See the reference pages for more details on each item. General Settings For more information on these items, see U “General Settings menu”...
  • Page 101 SC-R5000 Series/SC-R5000L Series User's Guide Control Panel Menu Item Parameter Date/Time Settings Date/Time Time Difference -12:45 to +13:45 Language Japanese, English, French, Italian, German, Portuguese, Spanish, Dutch, Russian, Korean, Traditional Chinese, Simplified Chinese Wall Paper Gray, Black, White Keyboard QWERTY, AZERTY, QWERTZ...
  • Page 102 SC-R5000 Series/SC-R5000L Series User's Guide Control Panel Menu Item Parameter Network Settings Network Status Wired LAN Status, Print Status Sheet Advanced Device Name TCP/IP Auto, Manual Proxy Server Do Not Use, Use IPv6 Address Enable, Disable Link Speed & Duplex...
  • Page 103 SC-R5000 Series/SC-R5000L Series User's Guide Control Panel Menu Item Parameter 01 XXXXXXXXXX to 50 XXXXXXXXXX Change Name Media Type Adhesive Vinyl, Banner, Non-woven Wallpaper, Film, Textile, Paper/Other Pass Mode 1 pass, 4 pass, 5 pass, 6 pass, 9 pass, 14 pass, 20 pass, 26 pass, 35...
  • Page 104 SC-R5000 Series/SC-R5000L Series User's Guide Control Panel Menu Item Parameter Media Back Feed after Curing Half Way, Complete, Off Heater Warm Up Additional Time 0 to 10 minutes Print Head Warm Up On, Off Platen Gap 1.7, 2.0, 2.5 Feeding Tension...
  • Page 105 SC-R5000 Series/SC-R5000L Series User's Guide Control Panel Menu Item Parameter Replace Wiper Unit Keeping Preparation Start Supply Status Details on menu U “Supply Status menu” on page 119 Replacement Part Information Details on menu U “Replacement Part Information menu” on page 119...

  • Page 106: Details Of The Menu

    SC-R5000 Series/SC-R5000L Series User's Guide Control Panel Menu Details of the Menu General Settings menu * indicates default settings. Item Parameter Explanation Basic Settings LCD Brightness Adjusts the brightness of the control panel display. 1 to 9 (9 Sounds Button Press Sets the volume of the sounds when the power button and control panel screen are operated.
  • Page 107 SC-R5000 Series/SC-R5000L Series User's Guide Control Panel Menu Item Parameter Explanation Error Tone Volume Sets the volume and the repetitions of sounds when an error occurs and printing cannot continue. Repeat Until Stopped Sound Type Sets the type of sounds. Sounds that are easy to hear in the printer's Pattern1 operating environment can be set.
  • Page 108 SC-R5000 Series/SC-R5000L Series User's Guide Control Panel Menu Item Parameter Explanation Language Japanese Select the language used in the control panel display. English French Italian German Portuguese Spanish Dutch Russian Korean Traditional Chinese Simplified Chinese Wall Paper Gray Select the color scheme used in the control panel display. You can set a color scheme that is easy to see in the environment in which the printer is installed.
  • Page 109 SC-R5000 Series/SC-R5000L Series User's Guide Control Panel Menu Item Parameter Explanation Margins Side Margin(Right) Choose the width of the right margin when media is loaded in the 3 to 25 mm (5 printer. See the following for more information. (0.12 to 0.98 inches [0.20*])
  • Page 110 SC-R5000 Series/SC-R5000L Series User's Guide Control Panel Menu Item Parameter Explanation Job Connection When this is set to On, the next job starts printing without performing operations, such as feeding media through the curing heater or rewinding the media after curing, between continuous print jobs. There are no operations between jobs so printing time is that much shorter.
  • Page 111 SC-R5000 Series/SC-R5000L Series User's Guide Control Panel Menu Item Parameter Explanation Information Printing at Media Cut Paper Remaining In- When this is set to On, the following information is printed when you formation press on the control panel screen to feed the media to the cutting position.

  • Page 112: Media Settings Menu

    SC-R5000 Series/SC-R5000L Series User's Guide Control Panel Menu Item Parameter Explanation Network Status Wired LAN Status You can check batches of a variety of information in network settings that are set in Advanced. Print Status Sheet When Print Status Sheet is selected, a list is printed.
  • Page 113 SC-R5000 Series/SC-R5000L Series User's Guide Control Panel Menu Item Parameter Explanation Media 01 XXXXXXXXXX to Choose the media settings to use. The registered name appears in 50 XXXXXXXXXX XXXXXXXXXX. Media Type Displays the currently selected Media Type. This cannot be changed.
  • Page 114 Media Management items When you download an EMX file using the supplied Epson Edge Print or Epson Edge Dashboard and register the media setting values to the printer, the media setting values are already set to match the media being used and therefore do not need to be changed.
  • Page 115 SC-R5000 Series/SC-R5000L Series User's Guide Control Panel Menu Item Parameter Explanation Heater Temperature Settings 1 pass Pre-heater Pre-heater Select whether or not (On/Off) to use the pre-heater. When this is set to Off, the heater does not heat up even when a print job is received or when you press Preheat Start on the Home screen/Startup adjustment screen.
  • Page 116 SC-R5000 Series/SC-R5000L Series User's Guide Control Panel Menu Item Parameter Explanation Curing Pre-Heater Set the pre-heat temperature for the curing heater when you press Temperature Preheat Start on the Home screen or the Startup adjustment screen. Set this as a percentage (%) of the curing heater temperature you set.
  • Page 117 SC-R5000 Series/SC-R5000L Series User's Guide Control Panel Menu Item Parameter Explanation Heater Warm Up Addi- 0 to 10 minutes Set a longer time if you are concerned that the scratch resistance of the tional Time print start area is poor.

  • Page 118: Maintenance Menu

    SC-R5000 Series/SC-R5000L Series User's Guide Control Panel Menu Item Parameter Explanation Skew Reduction Select whether or not (On/Off) the printer performs operations to correct media skew (media fed skewed) when media is loaded. Normally, leave this On. Set this to Off if the media shows marks from the pressure rollers due to skew corrections.

  • Page 119: Supply Status Menu

    ❏ Check which ink supply unit is currently operating or supplying ink ❏ Check the status of non-operational ink supply units ❏ Manually switch the operational ink supply unit Replacement Part Information menu Displays the replacement timing for the selected replacement part. Contact your dealer or Epson Support for assistance.

  • Page 120: Printer Status/Print Menu

    Item Parameter Explanation Firmware Version Shows and prints the selected information. If you set the printer name using Epson Edge Dashboard supplied with Printer Name this printer, that name is displayed in Printer Name. Fatal Error Log Operation Report Total Print Area...

  • Page 121: Problem Solver

    What to do Maintenance Request: Replace Parts A part used in the printer is nearing the end of its service life. Soon Contact your dealer or Epson Support and tell them the maintenance request XXXXXXXX code. Maintenance Request: End Of Parts You cannot clear the maintenance request until the part is replaced.

  • Page 122: Troubleshooting

    SC-R5000 Series/SC-R5000L Series User's Guide Problem Solver Troubleshooting Is the USB hub recognized correctly? Make sure the USB hub is recognized correctly on the computer. If it has, disconnect the USB hub from You cannot print (because the the computer and connect the computer directly to the printer.

  • Page 123: The Prints Are Not What You Expected

    This printer is developed for use with genuine nozzles may have dried up and have been clogged. Epson ink supply units. If you use non-Epson ink Steps to take when the printer has not been used cartridges, printouts may be faint, or the color of the...

  • Page 124: Media

    SC-R5000 Series/SC-R5000L Series User's Guide Problem Solver Vertical ruled lines are misaligned. Have you compared the printing result with the image on the display monitor? Is the media wavy? Since monitors and printers produce colors differently, printed colors will not always match Certain types of media may develop waves under on-screen colors perfectly.
  • Page 125 SC-R5000 Series/SC-R5000L Series User's Guide Problem Solver Printing does not stop when the roll ends. Is the item for having the printer detect the end of the media set to Off? When End Detection is set to Off from the Printer Settings menu, the end of the media is not detected.
  • Page 126 SC-R5000 Series/SC-R5000L Series User's Guide Problem Solver Use scissors to cut away any torn or wrinkled Important: parts. Move the print head only after moving the media edge plates and the thermal sheet out of the way. Contact with deformed media edge plates could damage the print head.

  • Page 127: Others

    SC-R5000 Series/SC-R5000L Series User's Guide Problem Solver Take up the cut media. Reload the media and resume printing. “Loading media” on page 47 Others Heater automatically turns Off The pre-heater, platen heater, and curing heater turn off if no print job is received for some time and no errors occur.

  • Page 128: Appendix

    Epson recommends the use of genuine Ink Supply Units. Epson cannot guarantee the quality or reliability of nongenuine ink. The use of non-genuine ink may cause damage that is not covered by Epson's warranties, and under certain circumstances, may cause erratic printer behavior.
  • Page 129 SC-R5000 Series/SC-R5000L Series User's Guide Appendix Printer model Product Part number SC-R5030 Ink Supply Unit Black T48D1 Cyan T48D2 Magenta T48D3 Yellow T48D4 Light Cyan T48D5 Light Magenta T48D6 Optimizer T48D7 Maintenance Liquid T48D8 SC-R5040 Ink Supply Unit Black T48H1...
  • Page 130 SC-R5000 Series/SC-R5000L Series User's Guide Appendix Printer model Product Part number SC-R5080 Ink Supply Unit Black T48K1 Cyan T48K2 Magenta T48K3 Yellow T48K4 Light Cyan T48K5 Light Magenta T48K6 Optimizer T48K7 Maintenance Liquid T48K8 SC-R5000L Series Each set contains two of the same color.

  • Page 131: Maintenance Items

    SC-R5000 Series/SC-R5000L Series User's Guide Appendix Printer model Product Part number SC-R5030L Ink Supply Unit Black T45R1 Cyan T45R2 Magenta T45R3 Yellow T45R4 Light Cyan T45R5 Light Magenta T45R6 Optimizer T45R7 Maintenance Liquid T45R8 SC-R5040L Ink Supply Unit Black T45W1...
  • Page 132 SC-R5000 Series/SC-R5000L Series User's Guide Appendix Product Part number Explanation Wiper Unit C13S210100 The following consumable items are included in one (except for SC-R5080) maintenance set. ❏ Wiper unit (x1) Wiper Unit C13S210101 ❏ (for SC-R5080) Gloves (x2) Cleaning Kit C13S210103 Identical to the Cleaning Kit supplied with the printer.

  • Page 133: Supported Media

    SC-R5000 Series/SC-R5000L Series User's Guide Appendix Supported Media Moving and Transporting the Printer The following media can be used with the printer. This section describes how to move and transport the Print quality is greatly affected by the type and quality product.
  • Page 134 SC-R5000 Series/SC-R5000L Series User's Guide Appendix Disconnect the power cable and all other cables Move the printer. from the printer. Use three people to move the printer; one on Also, remove the following from the ink unit. each side of the printer and one for the ink unit.
  • Page 135 SC-R5000 Series/SC-R5000L Series User's Guide Appendix Unplug both power cables from the curing Remove the connector for the curing heater. heater. Open the printer cover and the maintenance covers on the left and right. Remove the screws. Open the covers on the left and right of the curing heater.

  • Page 136: Transport

    SC-R5000 Series/SC-R5000L Series User's Guide Appendix Close the covers on the left and right. Plug in the power cables and turn the printer on. Regions other than North America and Latin America: U Setup Guide (booklet) North American and Latin American users: Contact your dealer for product installation.

  • Page 137: Print Lengths By Pass Number And Creating A Job

    SC-R5000 Series/SC-R5000L Series User's Guide Appendix Print Lengths by Pass Number and Creating a Job Table of Print Lengths by Pass Number Number of Media width Passes 54 Inches or Less Up to 64 Inches 1 pass 253.7 m (832.3 ft.) 228.8 m (750.6 ft.)

  • Page 138: System Requirements

    For the latest information, see the Epson Web site. Epson Edge Dashboard Important: Make sure the computer on which the Epson Edge Dashboard is installed meets the following requirements. If these requirements are not met, the software cannot monitor the printer correctly. ❏ Disable your computer's hibernate function.

  • Page 139: Epson Edge Print

    SC-R5000 Series/SC-R5000L Series User's Guide Appendix Display resolution 1280 × 1024 or higher Communication interface High Speed USB Ethernet 1000Base-T Browser Safari 6 or later Linux Distribution Debian 8.6 64bit (MATE desktop environment only) or later Multi-core processor (3.0 GHz or better recommended)
  • Page 140 SC-R5000 Series/SC-R5000L Series User's Guide Appendix Internet Explorer 11, Microsoft Edge, Firefox , Chrome , Safari *Make sure you are using the latest version.

  • Page 141: Specifications Table

    SC-R5000 Series/SC-R5000L Series User's Guide Appendix Specifications Table Printer Specifications 1.4 A Printer Specifications Power consumption Printing method On-demand ink jet SC-R5000 Series Printing: Approx. 4.6 kW (total for numbers Sleep mode: Approx. 44.0 W Nozzle configuration #1 and #2) Power off: Approx.
  • Page 142 SC-R5000 Series/SC-R5000L Series User's Guide Appendix Printer Specifications Important: Use the printer at an altitude of 2000 m (6562 ft.) SC-R5000 Series Approx. 425 kg (937 lbs) or less. SC-R5000L Series Approx. 449 kg (990 lbs) Use a shielded twisted pair cable (category 5e or Warning: higher).

  • Page 143: Where To Get Help

    Epson support services for troubleshooting information in your product assistance. If Epson support for your area is not listed documentation. If you have a Web browser and can below, contact the dealer where you purchased your connect to the Internet, access the site at: product.

  • Page 144: Help For Users In Latin America

    (800-463-7766) in the U.S. or 800-807-7766 in Canada. Dominican 1-888-760-0068 Republic Help for Users in Latin America 1-800-000-044 Ecuador 800-6570 If you need additional help with your Epson product, El Salvador contact Epson. 1-800-835-0358 Guatemala Epson provides these technical support services: Mexico Mexico City: (52 55) 1323-2052...

  • Page 145: Help For Users In Europe

    Where To Get Help Purchase Supplies and Accessories Telephone Address number number You can purchase genuine Epson ink, paper, and accessories from an Epson authorized reseller. To find 02-32340688 02-32340699 No.1, Ln. 359, Sec. 2, Zhongshan Rd., the nearest reseller, visit http://www.epson.com.jm...

  • Page 146: Help For Users In Australia/New Zealand

    ❏ Product usage questions or problems Epson Helpdesk ❏ Enquiries on repair service and warranty Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring Help for Users in Thailand and operating your Epson product.

  • Page 147: Help For Users In Vietnam

    ❏ Technical support Internet Home Page Phone (62) 21-572 4350 Epson Hong Kong has established a local home page (62) 21-572 4357 in both Chinese and English on the Internet to provide users with the following information: ❏ Product information Epson Service Center ❏...

  • Page 148: Help For Users In Malaysia

    Help for Users in the Philippines World Wide Web (https://www.epson.com.my) To obtain technical support as well as other after sales services, users are welcome to contact the Epson ❏ Information on product specifications, drivers for Philippines Corporation at the telephone and fax download numbers and e-mail address below: ❏...

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