Routine Procedures
9
C H A P T E R
Troubleshooting
10
C H A P T E R
Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide
OL-4211-05
Show Connection Status
9-1
Removing a Client Adapter
Removing a PC-Cardbus Card
Removing a PCI Card
Client Adapter Software Procedures
Upgrading the Client Adapter Software
Manually Installing or Upgrading the Client Adapter Driver
Uninstalling the Client Adapter Software
ADU Procedures
9-7
Opening ADU
9-8
Exiting ADU
9-8
Finding the Version of ADU and Other Software Components
Viewing Client Adapter Information
Accessing Online Help
ASTU Procedures
9-11
Enabling or Disabling Your Client Adapter's Radio
10-1
Accessing the Latest Troubleshooting Information
Interpreting the Indicator LEDs
Troubleshooting the Client Adapter
Using the Cisco Aironet Troubleshooting Utility
Diagnosing Your Client Adapter's Operation
Saving the Detailed Report to a Text File
Disabling the Microsoft Wireless Configuration Manager (Windows XP Only)
Disabling the Microsoft 802.1X Supplicant (Windows 2000 Only)
Client Adapter Recognition Problems
Resolving Resource Conflicts
Resolving Resource Conflicts in Windows 2000
Resolving Resource Conflicts in Windows XP
Problems Associating to an Access Point
Problems Connecting to the Network
Prioritizing Network Connections
Parameters Missing from Profile Management Windows
Windows Wireless Network Connection Icon Shows Unavailable Connection (Windows XP
Only)
10-11
Error Messages
10-12
8-9
9-2
9-2
9-2
9-3
9-3
9-6
9-10
9-10
9-11
10-2
10-2
10-3
10-3
10-4
10-7
10-8
10-9
10-10
10-11
10-11
9-6
9-9
10-8
10-8
10-9
10-10
10-11
Contents
vii