View All Calls On Primary Line; Actionable Incoming Call Alert; Custom Line Filters - Cisco 8811 User Manual
8800 series
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Advanced Calling Features
Related Topics
Call Park, on page 41
Speed Dial, on page 70
View All Calls on Primary Line
View All Calls on Primary Line allows you to view the All Calls filter on your primary line, once you have
finished a call.
With this feature, a list of active calls displays on your primary line, sorted in chronological order from oldest
to recent. You also see the normal phone calls, shared line, barged calls, and conference calls. But unlike the
View All Calls feature, you do not have to select All Calls to retrieve the list of active calls.
View All Calls On Primary Line is an optional feature so contact your administrator to enable it. Request that
both the Show All Calls on Primary Line and the Revert to All Calls features are enabled.
If you enable just the Revert All Calls feature, the phone displays the All Calls filter view, but it does not
default to your primary line. And if primary line or Alerting Calls filter is selected, reverting to All Calls fails.
View All Calls on Primary Line reverts to the primary line when you lift the handset, or activate the
Note
headset, or speaker phone. You remain on a shared line if you dial directly from the keypad. You also
remain on a shared line if you select the Down button on the Navigation Cluster, a Session key, or the
New Call softkey. Revert to All Calls requires either All Calls PLK or Show All Calls on Prime Line.
Actionable Incoming Call Alert
The Actionable Incoming Call Alert displays an actionable alert instead of a toast alert when you receive an
incoming call. In addition to displaying incoming caller details, the actionable alert allows you to answer,
ignore, or divert the call.
Your administrator configures the Actionable Incoming Call Alert. By default, this actionable alert is disabled.
Note
If both the Custom Line Filters and the Actionable Incoming Call Alert features are enabled, actionable
call alerts apply only to the lines that are covered by filters.
Custom Line Filters
Custom Line Filters enable you to reduce alert activity by filtering it to high-priority lines by allowing you
to set the alerting call notification priority on a subset of lines covered by an alert filter. The custom filter
generates either traditional pop-up alerts or actionable alerts for incoming calls on the selected lines. For each
filter, only the subset of lines under coverage will generate an alert. If a filter is turned off, lines under its
coverage will not show alert notifications.
If this feature has been configured, there are three, selectable, filter types available to you:
View All Calls on Primary Line
Cisco IP Phone 8800 Series User Guide
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