Transfer Two Calls on Same Line
Step 5
Press Conference to add the participant to your call. This step is not required if you are adding the participant
from a separate line that has only one connected call.
The conference begins.
Step 6
Repeat to add additional participants.
Transfer Two Calls on Same Line
Procedure
Step 1
Verify that you are on an active call (not on hold).
Step 2
Press Transfer.
Step 3
Perform one of the following actions:
• Enter the transfer recipient's phone number.
• Press a speed-dial button.
• Select the call to transfer to from the list of calls on the line.
• Press another line button and select a call from that call list.
Step 4
Wait for the recipient to answer. Or, skip to Step 6 while the call is ringing.
Step 5
You can press Swap to toggle between the two calls.
This allows you to consult privately with the participant on each call before you complete the transfer.
Step 6
Press Transfer again. This step is not required if you are transferring to a call on a separate line that has only
one connected call
The transfer is complete.
Multiple Incoming Alert Calls
If there is a second incoming call on the line while the first call is ringing, the phone screen text changes
according to the total number of incoming calls.
• If there are more incoming calls, press Answer to view all calls on all lines.
• If there is any incoming call on the same line, the phone adds the call to the call list. If you press the
• If there are two simultaneous incoming calls on the phone:
Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and
SIP)
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line button, you can view the list of calls on the line.
◦ Press Answer or line button to answer the call.
◦ Press the line button of another line to view the list of incoming calls on that line.
Advanced Calling Features