Place A Call With A Speed-Dial Button; Place Call Using Speed-Dial Codes; Pause In Speed Dial - Cisco 8941 User Manual
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Advanced Calling Features
Place a Call with a Speed-Dial Button
Before You Begin
Before you can use speed-dial buttons on your phone, you must set up Speed Dial in the Self Care Portal.
Procedure
To place a call, press a speed-dial button
Place Call Using Speed-Dial Codes
Before you can use speed-dial codes on your phone, you must set up the codes on the Self Care Portal.
Procedure
Step 1
To place a call using speed-dial code while on-hook, enter the speed-dial code and press Speed Dial.
Step 2
To place a call using speed-dial while off-hook, perform these steps:
a) Lift the handset and press Speed Dial.
b) Enter the speed-dial code and press Speed Dial again to complete the call.
Pause in Speed Dial
You can use Speed Dial to reach destinations that require a Forced Authorization Code (FAC), Client Matter
Code (CMC), dialing pauses, or additional digits (such as a user extension, a meeting access code, or a voice
mail password). When you press the configured Speed Dial, the phone establishes the call to the destination
number and sends the specified FAC, CMC, and additional digits with dialing pauses inserted.
To include dialing pauses in the speed dial, include a comma (,) as part of the speed-dial string. This comma
specifies a pause of 2 seconds. It also allows you to separate FAC and CMC from the other digits in the
speed-dial string.
Be aware of the following requirements when you include FAC and CMC in the speed-dial string:
Note
• FAC must always precede CMC in the speed-dial string.
• A speed-dial label is required for speed dials with FAC and DTMF digits.
• Only one comma is allowed between FAC and CMC digits in the string.
Each comma you include represents an additional pause of 2 seconds. For example, two commas (,,) represent
a pause of 4 seconds.
Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager 10.0 (SCCP and SIP)
Place a Call with a Speed-Dial Button
on the left side of your phone.
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