Page 1: Online Manual
MG5600 series Online Manual Read Me First Useful Functions Available on the Machine Overview of the Machine Printing Copying Scanning Troubleshooting English...
Page 2: Table Of Contents
Troubleshooting Canon Inkjet Cloud Printing Center........
Page 3 Preparations for Printing with Google Cloud Print......... . 95 Printing from Computer or Smartphone with Google Cloud Print.
Page 4 Other Sizes than Letter, Legal, Envelopes........160 Letter, Legal.
Page 5 Canon IJ Network Tool Menus........
Page 6 Restrictions..............284 Tips for Ensuring Optimal Printing Quality.
Page 7 Obtaining the Latest Printer Driver..........Delete the Unnecessary Canon IJ Printer from the Printer List..... . . 368 Before Installing the Printer Driver.
Page 8 Making Copies............388 Displaying the Preview Screen.
Page 9 Before Installing the Scanner Driver......... . . 501 Installing the Scanner Driver.
Page 10 Paper Jams..............554 Paper Does Not Feed Properly/"No Paper"...
Page 11 Cannot Communicate with the Machine with USB Connection....... 599 LCD Cannot Be Seen At All............600 An Unintended Language Is Displayed on the LCD.
Page 12 1684..............643 1688.
Page 13 6900..............679 6901.
Page 14: Read Me First
In addition, Canon may suspend or stop the disclosure of this guide due to unavoidable reasons. Canon shall not be liable for any damage suffered by customers as a result of changes in or deletion of information in this guide, or suspension/stoppage of disclosure of this guide.
Page 15: Symbols Used In This Document
Symbols Used in This Document Warning Instructions that, if ignored, could result in death or serious personal injury caused by incorrect operation of the equipment. These must be observed for safe operation. Caution Instructions that, if ignored, could result in personal injury or material damage caused by incorrect operation of the equipment.
Page 16: Trademarks And Licenses
• Photo Rag is a trademark of Hahnemühle FineArt GmbH. • Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A. and licensed to Canon Inc. Note • The formal name of Windows Vista is Microsoft Windows Vista operating system.
Page 17 1. Definitions. "License" shall mean the terms and conditions for use, reproduction, and distribution as defined by Sections 1 through 9 of this document. "Licensor" shall mean the copyright owner or entity authorized by the copyright owner that is granting the License.
Page 18 their Contribution(s) with the Work to which such Contribution(s) was submitted. If You institute patent litigation against any entity (including a cross-claim or counterclaim in a lawsuit) alleging that the Work or a Contribution incorporated within the Work constitutes direct or contributory patent infringement, then any patent licenses granted to You under this License for that Work shall terminate as of the date such litigation is filed.
Page 19 goodwill, work stoppage, computer failure or malfunction, or any and all other commercial damages or losses), even if such Contributor has been advised of the possibility of such damages. 9. Accepting Warranty or Additional Liability. While redistributing the Work or Derivative Works thereof, You may choose to offer, and charge a fee for, acceptance of support, warranty, indemnity, or other liability obligations and/or rights consistent with this License.
Page 20: Search Tips
Enter keywords in the search window and click (Search). You can search for target pages in this guide. Search Tips You can search for target pages by entering keywords in the search window. Note • The displayed screen may vary. •...
Page 21 Note • The displayed screen varies depending on your product. • Searching for Application Functions Enter your application's name and a keyword for the function you want to learn about Example: When you want to learn how to print collages with My Image Garden Enter "My Image Garden collage"...
Page 22: Notes On Operation Explanations
Notes on Operation Explanations In this guide, most of the operations are described based on the windows displayed when OS X Mavericks v10.9 is used.
Page 23: Useful Functions Available On The Machine
Useful Functions Available on the Machine Connect Wirelessly with Ease in "Access Point Mode" Print Photos Easily Using My Image Garden Download a Variety of Content Materials Print Items with Easy-PhotoPrint+ (Web Application) Connection Methods Available on the Machine Notice for Web Service Printing Use PIXMA Cloud Link Printing with Google Cloud Print Printing from AirPrint Compliant Device...
Page 24: Connect Wirelessly With Ease In "Access Point Mode
Connect Wirelessly with Ease in "Access Point Mode" The machine supports "access point mode" in which you can connect to the machine wirelessly from a computer or smartphone even in an environment without an access point or wireless LAN router. Switch to "access point mode"...
Page 25: Print Photos Easily Using My Image Garden
Print Photos Easily Using My Image Garden Organize Images Easily In My Image Garden, you can register the names of people and events to photos. You can organize photos easily as you can display them not only by folder but also by calendar, event, and person.
Page 26 Place Photos Automatically Delightful items are created easily as the selected photos are placed automatically according to the theme. Other Various Functions My Image Garden has many other useful functions. Refer to "What You Can Do with My Image Garden" for details.
Page 27: Download A Variety Of Content Materials
PREMIUM Contents can be downloaded easily via My Image Garden. Downloaded PREMIUM Contents can be printed directly with My Image Garden. To download PREMIUM Contents, make sure that genuine Canon ink tanks/ink cartridges are installed for all colors on a supported printer.
Page 28: Print Items With Easy-Photoprint+ (Web Application)
Print Items with Easy-PhotoPrint+ (Web Application) You can easily create and print personalized items such as calendars and collages, anytime and anywhere, by simply accessing Easy-PhotoPrint+ on the web from a computer or tablet. By using Easy-PhotoPrint+, you can create items in the latest environment without going through the trouble of installation.
Page 29: Connection Methods Available On The Machine
Connection Methods Available on the Machine The following connection methods are available on the machine. Wireless Connection With an access point Without an access point USB Connection Wireless Connection There are two methods for connecting the printer to your device (such as a smartphone). One method is to connect using an access point, and the other method is to connect without using an access point.
Page 30: Usb Connection
Connection without Using an Access Point • Connect the printer and a device without using an access point. Connect a device and the printer directly using the printer's access point mode function. • When establishing a connection in access point mode, Internet connection may become unavailable. In that case, web services for the printer cannot be used.
Page 31: Connection Without Using An Access Point (Windows Xp)
Connection without Using an Access Point (Windows XP) Restrictions (Appears in a new window) 1. Press the HOME button (A) on the printer, use the button (B) to display Setup, then press the right Function button (C). 2. Use the button (D) to select Device settings, then press the OK button.
Page 32 4. Select Change LAN, then press the OK button. 5. Select Access point mode active, then press the OK button. 6. Check the SSID displayed in the printer screen. 7. Press the right Function button, check the Password (network key), then press the Back button (E).
Page 33 8. Press the left Function button (F). 9. Right-click the Wireless Network Connection icon in the notification area of the taskbar on the computer, then select View Available Wireless Networks. 10. Select the network name (SSID) you want to use, then click Connect.
Page 34 11. Enter the Password (Network key), then click Connect. 12. When connection is complete, click Back until the screen below appears. Proceed with the setup.
Page 35: Restrictions
Restrictions When connecting another device while a device (such as a smartphone) is already connected to the printer, connect it using the same connection method as the connected device. If you connect using a different connection method, the connection to the device in use will be disabled. Connection Using a Wired Network cannot be performed on printers that do not support a wired connection.
Page 36 • When connecting a device and the printer in access point mode, Internet connection may become unavailable. In that case, web services for the printer cannot be used. • In access point mode, you can connect up to five devices at the same time. If you try to connect a sixth device while five devices are already connected, an error will appear.
Page 37: Notice For Web Service Printing
Canon shall not be held responsible for any damages resulting from such actions. • In no event shall Canon be liable for any damages whatsoever resulting from the use of the web services.
Page 38 When printing downloaded template forms: 1. The copyright of each material (photos, illustrations, logos, or documents: hereinafter referred to as "the materials") provided on the web template printing service belongs to their respective owners. Issues pertaining to Rights of Publicity may arise regarding the use of any of people or characters displayed on the web template printing service.
Page 39: Use Pixma Cloud Link
Use PIXMA Cloud Link By using PIXMA Cloud Link, you can connect your printer to a cloud service, such as CANON iMAGE GATEWAY, Evernote, or Twitter, and use the following functions without using a computer: • Print images from a photo-sharing service •...
Page 40: Using Pixma Cloud Link From Your Printer
Using PIXMA Cloud Link from Your Printer Before Using PIXMA Cloud Link from Your Printer Preparing to Use PIXMA Cloud Link from Your Printer Using PIXMA Cloud Link Cloud Troubleshooting...
Page 41: Before Using Pixma Cloud Link From Your Printer
Before Using PIXMA Cloud Link from Your Printer First, check the following content: • Precautions If you plan to use the web service to print documents, be sure to check these precautions beforehand. • Network environment The printer must be connected to a LAN and to the Internet. If your printer is not connected to a LAN, see here and set one up.
Page 42: Preparing To Use Pixma Cloud Link From Your Printer
Preparing to Use PIXMA Cloud Link from Your Printer Follow the steps described below to register the printer information to the cloud service server. 1. Check that the printer is connected to the Internet 2. From the printer home screen, select Cloud 3.
Page 43 Note • If you select Disagree, a confirmation screen of canceling the user information registration appears. If you select Yes, the user information registration is canceled, and you return to the Home screen. Even if you select Disagree, you can still use this service by selecting Agree from the registration screen later.
Page 44 The registration of printer information is completed, and a list of apps is displayed. here for the description of the apps list screen. After you complete the registration, you can print photos and documents that have been uploaded to apps on the linked cloud service and add/delete/sort apps.
Page 45: Application Management
Application Management This section explains how to add, delete, and sort apps. Add apps You can add your favorite apps to the printer. Follow the steps described below to add apps. 1. From the printer home screen, select Cloud 2. On the cloud's Main screen, select Add/delete 3.
Page 46 Note • Description of displayed icons : Can be used with genuine Canon ink. 6. Select Register The registration is completed and the app is added to the apps list. To register another app, repeat the procedure from step 5.
Page 47 : Cannot be used because it is not yet released, not available in your region, or does not support your model. : Can be used with genuine Canon ink. 5. Select Delete When the deletion is finished, the app will be deleted from the apps list on the main screen.
Page 48 • Description of displayed icons : Cannot be used because it is not yet released, not available in your region, or does not support your model. : Can be used with genuine Canon ink. 5. Use buttons to move the app...
Page 49 Sorting is complete. To continue the sorting, repeat the procedure from step 4. To end the sorting, select Back and return to the cloud's Main screen.
Page 50: Using Pixma Cloud Link
Using PIXMA Cloud Link This section introduces the photo printing procedure by using CANON iMAGE GATEWAY as an example. Important • The available functions differ depending on the app. • The printing procedure differs depending on the app. • You need to get the account and register photo and other data beforehand.
Page 51 4. In the displayed image list, select the image that you want to print, and then select Next 5. Make the necessary print settings, and then select Color A message that indicates the completion of issuing print job appears, and printing starts. To continue printing, select Continue, and perform the operation from Step 3.
Page 52 Note • To leave a usage history of this service, from the Home window on the operation panel, select Setup -> Web service setup -> Web service connection setup -> IJ Cloud Printing Center setup -> History setting for this service -> Save. Cloud Troubleshooting...
Page 53: Cloud Windows
Cloud Windows This section describes the Main screen of Cloud and the services available on the Main screen. About the Main screen When using the Cloud function, follow the steps described below first and display the Main screen. When you select Cloud from the printer home screen, the cloud's Main screen appears.
Page 54 : Cannot be used because it is not yet released, not available in your region, or does not support your model. : Can be used with genuine Canon ink. (2) Add/delete button Use this button to add, delete, and sort apps.
Page 55: Legal Information
Manage jobs From the Status list window, you can check the status of a job. Settings Select this to set the Time zone. Select your region on the list. For some regions, you can set whether or not to apply the daylight saving time setting.
Page 56: Cloud Troubleshooting
Cloud Troubleshooting If you cannot print Check the following if you cannot print. • Check that the printer is connected to the Internet. • Check that the printer is connected to a LAN and the LAN environment is connected to the Internet. •...
Page 57: Using Pixma Cloud Link From Your Smartphone, Tablet, Or Computer
Using PIXMA Cloud Link from Your Smartphone, Tablet, or Computer Before Using Canon Inkjet Cloud Printing Center Preparations Before Using Canon Inkjet Cloud Printing Center Using Canon Inkjet Cloud Printing Center Adding a Printer Troubleshooting Canon Inkjet Cloud Printing Center...
Page 58: Before Using Canon Inkjet Cloud Printing Center
Before Using Canon Inkjet Cloud Printing Center Canon Inkjet Cloud Printing Center is a service that links with the cloud function of the printer and allows you to perform operations such as registering and managing apps from your smartphone or tablet device, and checking the print status, print error, and ink status of the printer.
Page 59: Requirements For Canon Inkjet Cloud Printing Center Operation
Mac OS X v10.6-OS X Mavericks v10.9 Safari 5.1, 6, 7 * When you use Internet Explorer 8, the web pages may not display correctly. Canon recommends that you upgrade to Internet Explorer 9 or later, or use another browser.
Page 60 • In an in-house network environment, the 5222 port must be released. For confirmation instructions, contact the network administrator.
Page 61: Preparations Before Using Canon Inkjet Cloud Printing Center
Preparations Before Using Canon Inkjet Cloud Printing Center To use the Canon Inkjet Cloud Printing Center, you need to follow the steps described below and register the user information. Print registration information from the printer 1. From the home window, select Setup ->...
Page 62 Note • You will use this printed page in the next step. Important • The operation to complete the registration should be done within 60 minutes. Access the URL on the printed page, and then enter the e-mail address and other necessary information Important •...
Page 63 2. On the Login screen, select Create new account 3. Enter the E-mail address and Printer registration ID of the printer's owner, and then select OK The registration page URL is sent to the e-mail address entered.
Page 64: User Registration
Access the URL in the e-mail, register the information, and complete the user registration 1. When an e-mail with the subject "Information on Canon Inkjet Cloud Printing Center" is sent to the e-mail address that you entered, select the URL 2.
Page 65 3. In the user information entry screen, enter your Password, and select Next Enter your password for logging in to the Canon Inkjet Cloud Printing Center.
Page 66 Important • There are character restrictions for the Password, as shown below. • The password needs to be between 8 and 32 characters long, using single-byte alphanumeric characters and symbols (!"#$%&'()*+,-./:;<=>?@[\]^_`{|}~). (Alphabets are case-sensitive) 4. Enter the User name Enter the name that identifies the user. Important •...
Page 67 • The password needs to be between 1 and 20 characters long, using single-byte alphanumeric characters and symbols (!"#$%&'()*+,-./:;<=>?@[\]^_`{|}~). (Alphabets are case-sensitive) 5. Specify the Time zone setting, and select Next Select your region on the list. If you cannot find your region on the list, select the one closest to your region.
Page 68 The registration is complete. A registration completion message is displayed. When you select the OK button in the message, the login screen is displayed. Enter the registered e-mail address and password, and log in to the Canon Inkjet Cloud Printing Center. Using Canon Inkjet Cloud Printing Center...
Page 69: Printing Your Printer Registration Id
Printing Your Printer registration ID To add a printer by using Canon Inkjet Cloud Printing Center, you will need a Printer registration ID. From the operation panel of this printer, print the URL of the authentication site and your Printer registration ID.
Page 70: Canon Inkjet Cloud Printing Center Window
Canon Inkjet Cloud Printing Center window This section describes the Canon Inkjet Cloud Printing Center screens that are displayed on your smartphone, tablet device, or computer. Description of the Login screen Description of the Main screen Description of the Login screen This section provides the description of the Login screen of Canon Inkjet Cloud Printing Center.
Page 71 This displays the descriptions of this service. Description of the Main screen When you log in to the Canon Inkjet Cloud Printing Center, the Main screen appears. With this service, the functions available to Standard user of the printer are different from those available to the printer Administrator.
Page 72 For general users, the Select printer screen appears. Mng. printer screen (Select printer screen) From the Mng. printer screen (Select printer screen), you can check*and update* printer information registered to the Canon Inkjet Cloud Printing Center, change printer names, delete printers,...
Page 73 , the printer is deleted from the Canon Inkjet Cloud Printing Center. When transferring the ownership of the printer, select Clear the information saved on the printer. • Add printers Select this to add printers to be used in the Canon Inkjet Cloud Printing Center. You need a Printer registration ID to add a printer.
Page 74 Manage users screen From the Manage users screen, you can check user information registered to the Canon Inkjet Cloud Printing Center, delete users, users, and change the Administrator and Standard user settings. • User deletion Select the check box of the user to be deleted, and select Delete.
Page 75 • Sort This displays the screen to sort registered apps. You can use the buttons to change the display order of apps. When you finish sorting, press the Done button to confirm the order. • Latest notices* This displays the latest notices. The symbol indicates that there is a new unread notice.
Page 76 • Help/legal notices* The description of the Canon Inkjet Cloud Printing Center screen and various reminders are displayed. • Log out* This opens the Log out screen of the Canon Inkjet Cloud Printing Center. (4) Display area The display changes based on the menu you select.
Page 77 On the Search apps screen, the apps that you can register by using the Canon Inkjet Cloud Printing Center are displayed by category. ◦ When you select , the details of the app are displayed. When you select , you can choose to register or unregister the app.
Page 78 : Can be used with genuine Canon ink. • Properties* This screen displays the status of the printer that is currently selected. You can check how much ink is remaining or details about an error that occurred. You can also access the ink purchasing site and the Online Manual.
Page 79 When you select the Mng. printer (Select printer) button, the Mng. printer (Select printer) screen appears. From the Mng. printer screen (Select printer screen), you can check*and update* printer information registered to the Canon Inkjet Cloud Printing Center, change printer names, delete printers,...
Page 80 , the printer is deleted from the Canon Inkjet Cloud Printing Center. When transferring the ownership of the printer, select Clear the information saved on the printer. • Add printers Select this to add printers to be used in the Canon Inkjet Cloud Printing Center. You need a Printer registration ID to add a printer.
Page 81 Set the Destination printer and the Source printer. Then select OK. (2) Manage users button When you select the Manage users button, the Manage users screen appears. From the Manage users screen, you can check user information registered to the Canon Inkjet Cloud Printing Center, delete users, users, and change the Administrator and Standard user settings.
Page 82 The Registered screen lists registered apps. You can check the information of these apps or deregister them. On the Search apps screen, the apps that you can register by using the Canon Inkjet Cloud Printing Center are displayed by category.
Page 83 • Description of displayed icons : Cannot be used because it is not yet released, not available in your region, or does not support your model. : Can be used with genuine Canon ink. • Properties* This screen displays the status of the printer that is currently selected.
Page 84 (5) Notices area This displays the latest notice. Nothing is displayed in this area if there is no notice. When you select Notice list, you can display up to 40 items. (6) Information area This display other information, including the privacy statement and other companies' licensing information.
Page 86: Using Canon Inkjet Cloud Printing Center
Using Canon Inkjet Cloud Printing Center When the user registration is completed, you can log in to the Canon Inkjet Cloud Printing Center and use the service. 1. From your PC, smartphone, or tablet, access the service login URL (http://cs.c-ij.com/) 2.
Page 87 • This is available if you are using a smartphone or tablet. Note • You can use CANON iMAGE GATEWAY to print jpg and jpeg file formats. 1. On the Main screen, select the app to be used 2. Enter the information according to the instructions on the authentication screen, and then select Log in 3.
Page 88 4. In the displayed image list, select the image that you want to print, and then select Next 5. Make the necessary print settings, and then select Print...
Page 89 6. A print job completion message appears, and printing starts To continue printing, select Continue, and perform the operation from Step 3. To end the printing, select Apps. The screen returns to the apps list screen. Important • If a print job is not printed within 24 hours after the print job is issued, the print job will expire and cannot be printed.
Page 90: Adding A Printer
Adding a Printer With one account, you can use the Canon Inkjet Cloud Printing Center services on multiple printers. The procedure for adding a printer is as follows: 1. Print the registration information from the printer to be added 2. From the browser on your smartphone, tablet, or computer, access the authentication site 3.
Page 91 • When you access the service from Remote UI, the Printer registration ID is entered automatically. 6. Enter the Password for the account you obtained beforehand, and select OK Printer addition is completed. If a printer added message is not displayed, follow the instructions on the displayed screen. Troubleshooting Canon Inkjet Cloud Printing Center...
Page 92: Troubleshooting Canon Inkjet Cloud Printing Center
If the information is still not updated, then check that the product is connected to the Internet. If you do not receive the registration e-mail You may have entered a different e-mail address during the user registration of Canon Inkjet Cloud Printing Center.
Page 93 If you are unable to log in correctly even after entering the correct password in iOS or Mac If you are using iOS or Mac, and the password contains the ¥ symbol, enter a backslash instead. For instructions on entering a backslash, see the OS help.
Page 94: Printing With Google Cloud Print
Printing with Google Cloud Print The printer is compatible with Google Cloud Print™ (Google Cloud Print is a service provided by Google Inc.). By using Google Cloud Print, you can print from anywhere with applications or services supporting Google Cloud Print. Preparations for Printing with Google Cloud Print Printing from Computer or Smartphone with Google Cloud Print Important...
Page 95: Preparations For Printing With Google Cloud Print
Preparations for Printing with Google Cloud Print To print with Google Cloud Print, you need to get Google account and register the printer with Google Cloud Print in advance. Getting Google Account If you already have Google account, register the printer. Registering the Printer with Google Cloud Print Getting Google Account First, get your Google account in order to register the printer with Google Cloud Print.
Page 96 2. From the Home screen, select Setup 3. Select Web service setup -> Connection setup -> Google Cloud Print setup -> Register with Google Cloud Print Note • If you have already registered the printer with Google Cloud Print, the confirmation message to re-register the printer is displayed.
Page 97 3. Select Web service setup -> Connection setup -> Google Cloud Print setup -> Delete from Google Cloud Print 4. When the confirmation screen to delete the printer is displayed, select Yes...
Page 98: Printing From Computer Or Smartphone With Google Cloud Print
Printing from Computer or Smartphone with Google Cloud Print When you send print data with Google Cloud Print, the printer receives the print data and prints it automatically if the printer is turned on. When printing from a smartphone, tablet, computer, or other external device by using Google Cloud Print, load paper into the printer in advance.
Page 99 • If you select plain paper as media type or if you select B5/A5-size as paper size, the print data is printed with border even when you select the borderless print setting. • The print results may differ from the print image depending on the print data. •...
Page 100: Printing From Airprint Compliant Device
Printing from AirPrint Compliant Device This document explains how to use AirPrint to print wirelessly from your iPad, iPhone and iPod touch to a Canon printer. AirPrint enables you to print photos, email, Web pages and documents from your Apple device directly to your printer without installing a driver.
Page 101 3. From the menu options, tap Print. 4. From Printer Options, select the model that you are using. Important • Because some app does not support AirPrint, Printer Options may not be displayed. If an app does not let you use printer options, you cannot print from that app. Note •...
Page 102: Paper Size
5. When printing a file type that has multiple pages, such as a PDF file, click Range and then click All Pages or select the range of pages to be printed. 6. For 1 Copy, click + or - to set the number of required copies. 7.
Page 103: Deleting A Print Job
Deleting a Print Job To delete a print job with AirPrint, use one of the following two methods: • From the printer: If your printer has a LCD monitor, use the operation panel to cancel the print job. If you printer does not have a LCD monitor, press the Stop button on the printer to cancel the print job.
Page 104 Note • After you turn on the printer, it may take few minutes before the printer can communicate through a wireless LAN connection. Confirm that the printer is connected to the wireless LAN, and then try printing. • If Bonjour on the printer is disabled, AirPrint cannot be used. Check the LAN settings on the printer, and enable Bonjour.
Page 105: Checking Printer Information
You can use your smartphone, tablet, or computer to check the Printer status and execute utility functions from apps such as Canon Inkjet Print Utility and PIXMA Printing Solutions. You can also use the convenient web services presented by Canon.
Page 106 Printer status This function displays printer information such as the remaining ink amount, the status, and detailed error information. You can also connect to the ink purchase site or support page, and use Web Services. Utilities This function allows you to set and execute the printer utility functions such as cleaning. AirPrint settings This function allows you to specify the Apple AirPrint settings, such as position information.
Page 107: Online Storage Integration Function
Online Storage Integration Function The printer can integrate with online storage services such as Evernote. Integration with Online Notetaking Service "Evernote" If an Evernote client application is installed on your computer, you can import scanned images into the application and upload them to the Evernote server. The uploaded images can be browsed from other computers, smartphones, etc.
Page 108: How To Use Print From E-Mail
You can print simply from outside like a travel destination. Also, your family or friends can print by registering beforehand. You can use Print from E-mail on any Canon printer that supports the service. Checking Your Environment First, check your environment.
Page 109 4. Access the URL provided in the e-mail and complete the printer registration process Note • The e-mail address that appears on the screen when you have finished registering is the e-mail address that will be used just for the Print from E-mail function. For details about the registration procedure, see here Printing from Your Smartphone, Tablet, or Computer 1.
Page 110 Use the Service With More Than One Person To allow multiple users to use this function, register users (other than the printer's owner) as members. 1. The printer's owner uses his/her smartphone, tablet, or computer to access the service's login URL (https://pr.mp.c-ij.com/po) and logs in 2.
Page 111 If you want to check the error details, the printer owner have to access the login URL (https://pr.mp.c- ij.com/po). Note • For a wireless LAN connection, after the printer is turned on, it may take a few minutes before communication becomes possible. Confirm that your printer is connected to the wireless LAN, and then try printing.
Page 112: Preparing To Use Print From E-Mail
Preparing to Use Print from E-mail To use this service to print a photo or document, you need to follow the procedure provided below and register the printer. Print the Printer Registration Page's URL and the PIN Code First, print the printer registration page's URL and the PIN code. Check that there is sufficient amount of ink in the printer, and then print using the printer's operation panel.
Page 113 Important • An e-mail is sent with the required information for completing the registration to the e-mail address entered for the printer's owner. • If domain-specific reception is set, change the setting so that mail can be received from "info@mp.c-ij.com" Note •...
Page 114 Important • The maximum number of characters that can be entered is 30. 6. In the Confirm Owner Registration window, check the registration information, and select Register A temporary password will be displayed. Important • The temporary password that appears is not included in the notification e-mail. Be sure to write down the temporary password before closing the screen.
Page 115: Timezone List
Timezone List (UTC-12:00) International Date Line West (UTC-11:00) Midway Island (UTC-10:00) Hawaii (UTC-09:00) Alaska (UTC-08:00) Tijuana, Baja California, Pacific Time (US & Canada) (UTC-07:00) Arizona, Chihuahua, La Paz, Mazatlan, Mountain Time (US & Canada) (UTC-06:00) Guadalajara, Mexico City, Monterrey, Saskatchewan, Central America, Central Time (US & Canada) (UTC-05:00) Indiana (East), Bogota, Lima, Quito, Eastern Time (US &...
Page 116: Print Easily From A Smartphone Or Tablet With Pixma Printing Solutions
Print Easily from a Smartphone or Tablet with PIXMA Printing Solutions Use PIXMA Printing Solutions to easily print photos saved on a smartphone or tablet wirelessly. You can also receive scanned data (PDF or JPEG) directly on a smartphone or tablet without using a computer.
Page 117: Printing With Windows Rt
When the connection is complete, the Canon Inkjet Print Utility software, which allows you to specify detailed print settings, is downloaded automatically. By using Canon Inkjet Print Utility, you can check the Printer status and specify detailed print settings. (The available functions will differ depending on your usage environment and connection method.)
Page 118: Overview Of The Machine
Overview of the Machine Safety Guide Safety Precautions Regulatory and Safety Information Main Components and Basic Operations Main Components About the Power Supply of the Machine LCD and Operation Panel Loading Paper / Originals Loading Paper Loading Originals Replacing an Ink Tank Replacing an Ink Tank Checking the Ink Status from Your Computer Checking the Ink Status...
Page 119: Safety Guide
Safety Guide Safety Precautions Regulatory and Safety Information...
Page 120: Safety Precautions
Safety Precautions Choosing a location • Do not install the machine in a location that is unstable or subject to excessive vibration. • Do not install the machine in locations that are very humid or dusty, in direct sunlight, outdoors, or close to a heating source.
Page 121: Regulatory And Safety Information
20cm between the radiator and persons body (excluding extremities: hands, wrists, feet and ankles) and must not be colocated or operated with any other antenna or transmitter. Canon U.S.A., Inc. One Canon Park Melville, New York 11747...
Page 122: Users In Canada
For more information about where you can drop off your waste equipment for recycling, please contact your local city office, waste authority, approved WEEE scheme or your household waste disposal service. For more information regarding return and recycling of WEEE products, please visit www.canon- europe.com/weee.
Page 123: Environmental Information
If you wish to set a longer Activation Time or would like to completely deactivate the Power Save Mode, please consider that this device may then only switch to a lower energy level after a longer period of time or not at all. Canon does not recommend extending the Activation Times from the optimum ones set as default.
Page 124: Energy Star
® Energy Star ® The Energy Star programme is a voluntary scheme to promote the development and purchase of energy efficient models, which help to minimise environmental impact. ® Products which meet the stringent requirements of the Energy Star programme for both environmental ®...
Page 125: Main Components And Basic Operations
Main Components and Basic Operations Main Components About the Power Supply of the Machine LCD and Operation Panel...
Page 126: Main Components
Main Components Front View Rear View Inside View Operation Panel...
Page 127: Front View
Front View (1) operation panel Use to change the settings of the machine or to operate it. Also, lift and open it to replace an ink tank, to check the ink lamp, or to remove jammed paper inside the machine. Operation Panel (2) document cover Open to load an original on the platen glass.
Page 128 (10) platen glass Load an original here.
Page 129: Rear View
Rear View (1) transport unit Open to remove jammed paper. (2) power cord connector Plug in the supplied power cord. (3) USB port Plug in the USB cable to connect the machine with a computer. Important • Do not touch the metal casing. •...
Page 130: Inside View
Inside View (1) ink lamps Lights or flashes to indicate the ink tank status. Checking the Ink Status with the Ink Lamps (2) print head holder The print head is pre-installed. Note • For details on replacing an ink tank, see Replacing an Ink Tank.
Page 131: Operation Panel
Operation Panel * All lamps on the operation panel are shown lit in the figure below for explanatory purposes. (1) ON button/POWER lamp Turns the power on or off. Lights after flashing when the power is turned on. Before turning on the power, make sure that the document cover is closed.
Page 132 Using the Function Buttons (13) Wi-Fi lamp Lights or flashes to indicate the wireless LAN status. Lights: Wireless LAN connection is enabled. Flashes: Printing or scanning over wireless LAN. Also flashes while configuring the wireless LAN connection.
Page 133: About The Power Supply Of The Machine
About the Power Supply of the Machine Confirming that the Power Is On Turning the Machine On and Off Notice for the Power Plug/Power Cord Notice for Unplugging the Power Cord...
Page 134: Confirming That The Power Is On
Confirming that the Power Is On The POWER lamp is lit when the machine is turned on. Even if the LCD is off, if the POWER lamp is lit, the machine is on. Note • It may take a while for the machine to start printing immediately after you turn on the machine. •...
Page 135: Turning The Machine On And Off
Turning the Machine On and Off Turning on the machine 1. Press the ON button to turn on the machine. The POWER lamp flashes and then remains lit. Confirming that the Power Is On Note • It may take a while for the machine to start printing immediately after you turn on the machine. •...
Page 136 Important • When you unplug the power cord after turning off the machine, be sure to confirm that the POWER lamp is off. Note • You can set the machine to automatically turn off when no operations are performed or no print jobs are sent to the machine for a certain interval.
Page 137: Notice For The Power Plug/Power Cord
Notice for the Power Plug/Power Cord Unplug the power cord once a month to confirm that the power plug/power cord does not have anything unusual described below. • The power plug/power cord is hot. • The power plug/power cord is rusty. •...
Page 138: Notice For Unplugging The Power Cord
Notice for Unplugging the Power Cord To unplug the power cord, follow the procedure below. Important • When you unplug the power cord, press the ON button, then confirm that the POWER lamp is off. Unplugging the power cord while the POWER lamp is lit or flashing may cause drying or clogging of the print head and print quality may be reduced.
Page 139: Lcd And Operation Panel
LCD and Operation Panel You can select the function such as copy or scan from the HOME screen on the LCD. The HOME screen consists of three screens. You can use the button (A) to switch between them. To select a menu, press the left, center, or right Function button (B). On the menu screen or settings screen, use the , or button (C) to select an item or option, then...
Page 140 (G) Press the left Function button to select Save/Forward. The screen for selecting destinations to save or forward the scanned photo data will appear. (H) Press the center Function button. The Document setting screen will appear. (I) Press the right Function button to select Scan settings. The scan settings screen will appear.
Page 141: Loading Paper / Originals
Loading Paper / Originals Loading Paper Loading Originals...
Page 142: Loading Paper
Loading Paper Loading Plain Paper / Photo Paper Loading Envelopes Media Types You Can Use Media Types You Cannot Use Printing Area...
Page 143: Loading Plain Paper / Photo Paper
• If you cut plain paper into small size such as 4" x 6" (10 x 15 cm) or 5" x 7" (13 x 18 cm) to perform trial print, it can cause paper jams. Note • We recommend Canon genuine photo paper for printing photos. For details on the Canon genuine paper, see Media Types You Can Use.
Page 144 2. Holding the right tab on the front cover, pull out the cassette until it stops. 3. Use the right paper guide (A) to slide both paper guides all the way out. 4. Load the paper in the center of the cassette WITH THE PRINT SIDE FACING DOWN. Push the paper stack all the way to the back of the cassette.
Page 145 5. Slide the right paper guide (A) to align the paper guides with both sides of the paper stack. Do not slide the paper guides too hard against the paper. The paper may not be fed properly. Note • Do not load sheets of paper higher than the load limit mark (D). •...
Page 146 6. Holding the right tab on the front cover, push the cassette back until the arrow ( ) on the front cover is aligned with the arrow ( ) on the machine. After pushing the cassette back, the paper information registration screen is displayed on the LCD. 7.
Page 147 Important • Be sure to open the paper output tray when printing. If not open, the machine cannot start printing. Note • When printing, select the size and type of the loaded paper on the print settings screen of the operation panel or printer driver.
Page 148: Loading Envelopes
Loading Envelopes You can load Envelope DL and Envelope Com 10. The address is automatically rotated and printed according to the envelope's direction by specifying with the printer driver properly. Important • Printing of envelopes from the operation panel or from a digital camera is not supported. •...
Page 149 2. Holding the right tab on the front cover, pull out the cassette until it stops. 3. Use the right paper guide (A) to slide both paper guides all the way out. 4. Load the envelopes in the center of the cassette WITH THE ADDRESS SIDE FACING DOWN.
Page 150 5. Slide the right paper guide (A) to align the paper guides with both sides of the envelopes. Do not slide the paper guides too hard against the envelopes. The envelopes may not be fed properly. Note • Do not load envelopes higher than the load limit mark (D). •...
Page 151 7. Select the size and type of the loaded envelopes in the cassette at Page size and Type, then press the OK button. Paper setting for Printing 3. Open the paper output tray. 1. Extend the paper support (F), then open the output tray extension (G). 2.
Page 152 Important • Be sure to open the paper output tray when printing. If not open, the machine cannot start printing. Note • When printing, select the size and type of the loaded envelopes on the print settings screen of the printer driver.
Page 153: Media Types You Can Use
Media Types You Can Use Choose paper suitable for printing, for the best print results. Canon provides you various types of paper to enhance the fun of printing, such as stickers as well as papers for photo or document. We recommend the use of Canon genuine paper for printing your important photos.
Page 154: Paper Weight
• 17 to 28 lb (64 to 105 g /m ) (plain paper except for Canon genuine paper) Do not use heavier or lighter paper (except for Canon genuine paper), as it could jam in the machine. Notes on Storing Paper •...
Page 155: Paper Load Limit
(10 sheets: Legal) (10 sheets: Legal) Envelopes 5 envelopes Canon Genuine Papers Note • We recommend that you remove the previously printed sheet from the paper output tray before continuously printing to avoid blurs and discoloration (except for High Resolution Paper <HR-101N>).
Page 156 *1 Proper feeding of paper may not be possible at the maximum capacity depending on the type of paper or environmental conditions (either very high or low temperature or humidity). In such cases, reduce the number of paper you load at a time to less than half. *2 We recommend that you remove the previously printed envelope from the paper output tray before continuously printing to avoid blurs and discoloration.
Page 157: Media Types You Cannot Use
• Paper that is too thin (weighing less than 17 lb (64 g /m • Paper that is too thick (plain paper weighing more than 28 lb (105 g /m ), except for Canon genuine paper) • Paper thinner than a postcard, including plain paper or notepad paper cut to a small size (when printing on paper smaller than A5) •...
Page 158: Printing Area
Printing Area Printing Area Other Sizes than Letter, Legal, Envelopes Letter, Legal Envelopes...
Page 159: Printing Area
Recommended printing area : Canon recommends that you print within this area. Printable area : The area where it is possible to print. However, printing in this area can affect the print quality or the paper feed precision.
Page 160: Other Sizes Than Letter, Legal, Envelopes
Other Sizes than Letter, Legal, Envelopes Size Printable Area (width x height) 5.56 x 7.95 inches (141.2 x 202.0 mm) 8.00 x 11.38 inches (203.2 x 289.0 mm) 6.90 x 9.80 inches (175.2 x 249.0 mm) 4" x 6" (10 x 15 cm) 3.73 x 5.69 inches (94.8 x 144.4 mm) 5"...
Page 161: Letter, Legal
Letter, Legal Size Printable Area (width x height) Letter 8.00 x 10.69 inches (203.2 x 271.4 mm) Legal 8.00 x 13.69 inches (203.2 x 347.6 mm) Recommended printing area (A) 1.70 inches (43.3 mm) (B) 1.47 inches (37.4 mm) Printable area (C) 0.12 inch (3.0 mm) (D) 0.20 inch (5.0 mm) (E) 0.25 inch (6.4 mm)
Page 162: Envelopes
Envelopes Size Recommended Printing Area (width x height) Envelope DL 3.88 x 7.06 inches (98.8 x 179.5 mm) Envelope Com 10 3.68 x 7.90 inches (93.5 x 200.8 mm) Recommended printing area (A) 0.31 inch (8.0 mm) (B) 1.28 inches (32.5 mm) (C) 0.22 inch (5.6 mm) (D) 0.22 inch (5.6 mm)
Page 163: Loading Originals
Loading Originals Loading Originals on the Platen Glass How to Load Originals for Each Function Originals You Can Load How to Detach / Attach the Document Cover...
Page 164: Loading Originals On The Platen Glass
Loading Originals on the Platen Glass 1. Load an original on the platen glass. 1. Open the document cover. 2. Load the original WITH THE SIDE TO SCAN FACING DOWN on the platen glass. Originals You Can Load How to Load Originals for Each Function Important •...
Page 165: How To Load Originals For Each Function
How to Load Originals for Each Function Load the original in the correct position according to the function to use. If you do not load the original correctly, it may not be scanned properly. Loading the Original to Be Aligned with the alignment mark •...
Page 166 ◦ select Photo for Doc.type and specify Auto scan for Scan size to scan one original • Scan one printed photo, postcard, business card, or disc with a software application on a computer Place the original WITH THE SIDE TO SCAN FACING DOWN, with 0.4 inch (1 cm) or more space between the edges (diagonally striped area) of the platen glass.
Page 167: Originals You Can Load
Originals You Can Load Item Details Types of originals - Text document, magazine, or newspaper - Printed photo, postcard, business card, or disc (BD/DVD/CD, etc.) Size (width x height) Max. 8.5 x 11.7 inches (216 x 297 mm) Note • When loading a thick original such as a book on the platen glass, you can load it by removing the document cover from the machine.
Page 168: How To Detach / Attach The Document Cover
How to Detach / Attach the Document Cover Detaching the document cover: Hold up the document cover vertically and then tip it back. Attaching the document cover: Fit both hinges (A) of the document cover into the holder (B) and insert both hinges of the document cover vertically as illustrated below.
Page 169: Replacing An Ink Tank
Replacing an Ink Tank Replacing an Ink Tank Checking the Ink Status...
Page 170: Replacing An Ink Tank
Replacing an Ink Tank When remaining ink cautions or errors occur, the message will appear on the LCD to inform you of the error. Take appropriate action according to the message. A Message Is Displayed Note • If print results become faint or white streaks appear despite sufficient ink levels, see Maintenance Procedure.
Page 171 Open the operation panel (A) until it stops. The print head holder moves to the replacement position. Caution • Do not hold the print head holder to stop or move it forcibly. Do not touch the print head holder until it stops completely. Important •...
Page 172 5. Prepare a new ink tank. 1. Take a new ink tank out of its package, remove the orange tape ( ) completely, then remove the protective film ( ) completely. Important • Handle an ink tank carefully. Do not drop or apply excessive pressure to it. •...
Page 173 Important • Do not push the sides of the ink tank. If you push the sides of the ink tank with the Y-shape air hole (D) blocked, ink may splash. • Do not touch the inside of the orange protective cap (E) or the open ink port (F). The ink may stain your hands if you touch them.
Page 174 Important • You cannot print if the ink tank is installed in the wrong position. Be sure to install the ink tank in the correct position according to the label on the print head holder. • You cannot print unless all the ink tanks are installed. Be sure to install all the ink tanks. 7.
Page 175: Checking The Ink Status From Your Computer
You can check the detailed information such as the remaining ink level and the ink tank types of your model. 1. Select Ink Level Information from the pop-up menu on the Canon IJ Printer Utility An illustration of the ink types and their status is displayed.
Page 176: Checking The Ink Status
Checking the Ink Status Checking the Ink Status with the LCD on the Machine Checking the Ink Status with the Ink Lamps You can also check the ink status on the computer screen. Checking the Ink Status from Your Computer...
Page 177: Checking The Ink Status With The Lcd On The Machine
Checking the Ink Status with the LCD on the Machine 1. Make sure that the power is turned on, and display the HOME screen. If the HOME screen is not displayed, press the HOME button to display it. 2. Select Setup on the HOME screen.
Page 178: Checking The Ink Status With The Ink Lamps
Checking the Ink Status with the Ink Lamps 1. Make sure that the power is turned on. 2. Open the front cover, then open the paper output tray. 3. Lift the operation panel and open until it stops. Replacing Procedure 4.
Page 179 removed from the bottom of the ink tank, then press on the top of the ink tank until the ink tank clicks into place. If the ink lamp is still off after reinstalling the ink tank, there has been an error and the machine cannot print.
Page 180: Maintenance
Maintenance When Printing Becomes Faint or Colors Are Incorrect Performing Maintenance from a Computer Cleaning the Machine...
Page 181: When Printing Becomes Faint Or Colors Are Incorrect
When Printing Becomes Faint or Colors Are Incorrect Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Cleaning the Print Head Deeply Aligning the Print Head...
Page 182: Maintenance Procedure
Maintenance Procedure If print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misaligned printed ruled lines), perform the maintenance procedure below. Important • Do not rinse or wipe the print head and ink tank. This can cause trouble with the print head and ink tank.
Page 183 Cleaning the Print Heads from Your Computer After cleaning the print head, print and examine the nozzle check pattern: Step1 If the problem is not resolved after performing from step 1 to step 3 twice: Clean the print head deeply. Step4 From the machine Cleaning the Print Head Deeply...
Page 184: Printing The Nozzle Check Pattern
Printing the Nozzle Check Pattern Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle. Note • If the remaining ink level is low, the nozzle check pattern will not be printed correctly. Replace the ink tank whose ink is low.
Page 185 The confirmation screen will appear. 4. Select Yes, then press the OK button. The nozzle check pattern will be printed and two pattern confirmation screens will appear on the LCD. Examine the nozzle check pattern.
Page 186: Examining The Nozzle Check Pattern
Examining the Nozzle Check Pattern Examine the nozzle check pattern, and clean the print head if necessary. 1. Check if there are missing lines in the pattern (C) or horizontal white streaks in the pattern (D). (A) No missing lines/No horizontal white streaks (B) Lines are missing/Horizontal white streaks are present (E) Number of sheets printed so far 2.
Page 187 The screen will return to the Maintenance screen. For (B) (lines are missing or horizontal white streaks are present) in the pattern (C) or pattern (D), or in both patterns: 1. The cleaning is required. Select Also B, then press the OK button. The cleaning confirmation screen will appear.
Page 188: Cleaning The Print Head
Cleaning the Print Head Clean the print head if lines are missing or if horizontal white streaks are present in the printed nozzle check pattern. Cleaning unclogs the nozzles and restores the print head condition. Cleaning the print head consumes ink, so clean the print head only when necessary. You need to prepare: a sheet of A4 or Letter-sized plain paper 1.
Page 189 The confirmation screen will appear. 4. Select Yes, then press the OK button. The machine starts cleaning the print head. Do not perform any other operations until the machine completes the cleaning of the print head. This takes about 1 minute. The pattern print confirmation screen will appear.
Page 190: Cleaning The Print Head Deeply
Cleaning the Print Head Deeply If print quality does not improve by the standard cleaning of the print head, clean the print head deeply. Cleaning the print head deeply consumes more ink than the standard cleaning of the print head, so clean the print head deeply only when necessary.
Page 191 The confirmation screen will appear. 4. Select Yes, then press the OK button. The machine starts cleaning the print head deeply. Do not perform any other operations until the machine completes the deep cleaning of the print head. This takes about 1 to 2 minutes. The pattern print confirmation screen will appear.
Page 192: Aligning The Print Head
Aligning the Print Head If printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position. Note • If the remaining ink level is low, the print head alignment sheet will not be printed correctly. Replace the ink tank whose ink is low.
Page 193 The confirmation screen will appear. 4. Select Yes, then press the OK button. The print head alignment sheet will be printed. Important • Do not touch any printed part on the print head alignment sheet. If the sheet is stained or wrinkled, it may not be scanned properly.
Page 194 2. Close the document cover gently, then press the OK button. The machine starts scanning the print head alignment sheet, and the print head position will be adjusted automatically. Important • Do not open the document cover or move the print head alignment sheet on the platen glass until adjusting the print head position is complete.
Page 195: Performing Maintenance From A Computer
Performing Maintenance from a Computer Cleaning the Print Heads from Your Computer Use Your Computer to Print a Nozzle Check Pattern Aligning the Print Head Aligning the Print Head Position from Your Computer Checking the Ink Status from Your Computer...
Page 196: Cleaning The Print Heads From Your Computer
The procedure for cleaning the print head is as follows: Cleaning 1. Select Cleaning from the pop-up menu on the Canon IJ Printer Utility 2. Click the Cleaning icon When the dialog opens, select the ink group for which cleaning is to be performed.
Page 197 When the dialog opens, select the ink group for which deep cleaning is to be performed. Click to display the items you need to check before performing deep cleaning. 3. Execute deep cleaning Make sure that the printer is on and then click OK. Click OK when the confirmation message appears.
Page 198: Use Your Computer To Print A Nozzle Check Pattern
Print the pattern if printing becomes faint, or if a specific color fails to print. The procedure for printing a nozzle check pattern is as follows: Nozzle Check 1. Select Test Print from the pop-up menu on the Canon IJ Printer Utility 2. Click the Nozzle Check icon The confirmation message appears. Click to display the items that you need to check before printing the nozzle check pattern.
Page 199: Aligning The Print Head
Aligning the Print Head When you perform head position adjustment, errors in the print head adjustment position are corrected and conditions such as color and line streaking are improved. If the print results appear uneven because of line shifts or other conditions, adjust the position of the print head.
Page 200: Aligning The Print Head Position From Your Computer
The procedure for performing manual print head alignment is as follows: Print Head Alignment 1. Select Custom Settings from the pop-up menu on the Canon IJ Printer Utility 2. Switch head alignment to manual Check the Align heads manually check box.
Page 201 Enter the numbers of the patterns with the least noticeable streaks in the associated boxes, and click Note • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical streaks. (A) Least noticeable vertical streaks (B) Most noticeable vertical streaks 9.
Page 202 Note • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable horizontal stripes. (A) Least noticeable horizontal stripes (B) Most noticeable horizontal stripes • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable horizontal streaks.
Page 203: Cleaning The Machine
Cleaning the Machine Cleaning the Exterior of the Machine Cleaning the Platen Glass and Document Cover Cleaning the Paper Feed Roller Cleaning the Inside of the Machine (Bottom Plate Cleaning)
Page 204: Cleaning The Exterior Of The Machine
Cleaning the Exterior of the Machine Be sure to use a soft and dry cloth such as eyeglasses cleaning cloth and wipe off dirt on the surface gently. Smooth out wrinkles on the cloth if necessary before cleaning. Important • Be sure to turn off the power and unplug the power cord before cleaning the machine. •...
Page 205: Cleaning The Platen Glass And Document Cover
Cleaning the Platen Glass and Document Cover Important • Be sure to turn off the power and unplug the power cord before cleaning the machine. • Do not use tissue paper, paper towels, rough-textured cloth, or similar materials for cleaning so as not to scratch the surface.
Page 206: Cleaning The Paper Feed Roller
Cleaning the Paper Feed Roller If the paper feed roller is dirty or paper powder is attached to it, paper may not be fed properly. In this case, clean the paper feed roller. Cleaning will wear out the paper feed roller, so perform this only when necessary.
Page 207 2. Open the paper output tray gently. 3. Press the OK button. The machine starts cleaning. The cleaning will be complete when the paper is ejected. 4. When the completion message appears, press the OK button. If the problem is not resolved after cleaning the paper feed roller, contact the service center.
Page 208: Cleaning The Inside Of The Machine (Bottom Plate Cleaning)
Cleaning the Inside of the Machine (Bottom Plate Cleaning) Remove stains from the inside of the machine. If the inside of the machine becomes dirty, printed paper may get dirty, so we recommend performing cleaning regularly. You need to prepare: a sheet of A4 or Letter-sized plain paper* * Be sure to use a new piece of paper.
Page 209 8. Load only this sheet of paper in the cassette with the ridges of the creases facing up and the edge of the half with no crease facing away from you. 9. Open the paper output tray gently, then press the OK button. The paper cleans the inside of the machine as it feeds through the machine.
Page 210: Changing The Machine Settings
Changing the Machine Settings Changing Machine Settings from Your Computer Changing the Machine Settings on the LCD...
Page 211: Changing Machine Settings From Your Computer
Changing Machine Settings from Your Computer Checking the Ink Status from Your Computer Registering a Changed Printing Profile Managing the Printer Power Reducing the Printer Noise Changing the Printer Operation Mode...
Page 212 You can check the detailed information such as the remaining ink level and the ink tank types of your model. 1. Select Ink Level Information from the pop-up menu on the Canon IJ Printer Utility An illustration of the ink types and their status is displayed.
Page 213: Registering A Changed Printing Profile
Registering a Changed Printing Profile You can name and register the printing profile you made in the Print Dialog. The registered printing profile can be called up from Presets to be used. You can also delete the unnecessary printing profile. The procedure for registering a printing profile is as follows: Registering a Printing Profile 1.
Page 214 Deleting Unnecessary Printing Profile 1. Select the printing profile to be deleted • If you are using OS X Mavericks v10.9, OS X Mountain Lion v10.8, or OS X Lion v10.7 In the print dialog, select Show Presets... in the Presets section. Then in the dialog that appears, select the name of the printing profile to be deleted.
Page 215: Managing The Printer Power
The Power Off function turns off the printer. When you use this function, you will not be able to turn the printer on from the printer driver. 1. Select Power Settings from the pop-up menu on the Canon IJ Printer Utility 2. Execute power off Click Power Off, and when the confirmation message appears, click OK.
Page 216 Important • If you connect this printer to a network and use it, you can set Auto Power Off but the power will not be turned off automatically.
Page 217: Reducing The Printer Noise
The procedure for using the quiet mode is as follows: 1. Select Quiet Settings from the pop-up menu on the Canon IJ Printer Utility Note • If the computer is unable to communicate with the printer, a message may be displayed because the computer cannot access the function information that was set on the printer.
Page 218 3. Apply the settings Make sure that the printer is on and click Apply. Click OK when the confirmation message appears. The settings are enabled hereafter. Note • The effects of the quiet mode may be less depending on the print quality settings.
Page 219: Changing The Printer Operation Mode
• Using this function slows down the print speed. Align heads manually Usually, the Print Head Alignment function of Test Print on the pop-up menu in the Canon IJ Printer Utility is set to automatic head alignment, but you can change it to manual head alignment.
Page 220 Check this check box to perform the manual head alignment. Uncheck this check box to perform the automatic head alignment. Don't detect mismatch of paper settings when printing from computer When you print documents from your computer and the paper settings on the print dialog and the printer do not match, this setting disables the message display and allows you to continue printing.
Page 221: Changing The Machine Settings On The Lcd
Changing the Machine Settings on the LCD Changing the Machine Settings on the LCD Print settings LAN settings Device user settings PictBridge print settings Language selection Firmware update Cassette settings Reset setting About ECO settings About Quiet setting Using the Machine with the Access Point Mode...
Page 222: Changing The Machine Settings On The Lcd
Changing the Machine Settings on the LCD This section describes the procedure to change the settings in the Device settings screen, taking the steps to specify Extended copy amount as an example. Make sure that the machine is turned on. 2.
Page 223 You can select the setting menus below. Print settings LAN settings Device user settings PictBridge print settings Language selection Firmware update Cassette settings Reset setting Note • You can use the machine considering the environment, such as setting 2-sided printing as default or enabling the machine to turn on/off automatically.
Page 224: Print Settings
Print settings • Prevent paper abrasion Use this setting only if the print surface becomes smudged. Important • Be sure to set this back to OFF after printing since it may result in lower printing speed or lower print quality. •...
Page 225: Lan Settings
LAN settings • Change LAN Enables either wireless LAN or access point mode. You can also disable wireless LAN or access point mode. • Wireless LAN setup Selects the setup method for wireless LAN connection. Note • You can also enter this setting menu by selecting WLAN on the HOME screen. In this case, enable wireless LAN.
Page 226 Communication mode Infrastructure Channel Wireless LAN security Inactive/WEP(64bit)/WEP(128bit)/WPA-PSK(TKIP)/WPA-PSK(AES)/WPA2- PSK(TKIP)/WPA2-PSK(AES) IPv4 address XXX. XXX. XXX. XXX IPv4 subnet mask XXX. XXX. XXX. XXX IPv4 default gateway XXX. XXX. XXX. XXX IPv6 address XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX IPv6 subnet prefix length XXX IPv6 default gateway XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX...
Page 227 IPv4 default gateway XXX. XXX. XXX. XXX IPv6 address XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX IPv6 subnet prefix length XXX IPv6 default gateway XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX MAC address XX:XX:XX:XX:XX:XX IPsec settings Disable Pre-shared key XXXXXXXXXXXXXXXX Printer name XXXXXXXXXXXXXXX...
Page 228 Note • When this setting is enabled, the printer icon is displayed on the Network Explorer in Windows 8.1, Windows 8, Windows 7 and Windows Vista. WSD scan from this device Selecting Enable allows you to transfer the scanned data to the computer using WSD. Timeout setting Specifies the timeout length.
Page 229: Device User Settings
• Device info sending setting Selects whether you will send the printer usage information to Canon server. The information sent to Canon will be utilized to develop better products. Select Agree to send the printer usage information to Canon server.
Page 230: Pictbridge Print Settings
PictBridge print settings You can change the print settings when printing from a PictBridge (Wireless LAN) compliant device. Set the print settings to Default on the PictBridge (Wireless LAN) compliant device when you want to print according to the settings on the machine. To change print settings from the PictBridge (Wireless LAN) compliant device: Settings on a PictBridge (Wireless LAN) Compliant Device 1.
Page 231 • If No correction is selected, photos are printed without correction. 6. Red-EyeCorrection Select ON to correct red eyes in portraits caused by flash photography. Depending on the type of the photo, red eyes may not be corrected or parts other than the eyes may be corrected.
Page 232: Language Selection
Language selection Changes the language for messages and menus on the LCD.
Page 233: Firmware Update
Firmware update You can update the firmware of the machine, check the firmware version, or perform settings of a notification screen, a DNS server and a proxy server. Note • Only Check current version is available when Disable LAN is selected for Change LAN in LAN settings.
Page 234: Cassette Settings
Cassette settings By registering the paper size and the media type loaded in the cassette, you can prevent the machine from misprinting by displaying the message before printing starts when the paper size or the media type of the loaded paper differs from the print settings. For details: Paper Setting for Printing •...
Page 235: Reset Setting
Reset setting You can change the settings back to the default. • Web service setup only Reverts the Web service settings back to the default. • LAN settings only Reverts the LAN settings other than the administrator password specified by IJ Network Tool back to the default.
Page 236: About Eco Settings
About ECO settings This setting allows you to use automatic duplex printing as a default to save paper and to turn the machine on/off automatically to save electricity. Using Duplex Printing Using Power Saving Function Using Duplex Printing Follow the procedure below to use duplex printing. Make sure that the machine is turned on.
Page 237 Make sure that the machine is turned on. 2. Select ECO settings on the HOME screen. LCD and Operation Panel 3. Select Energy saving settings, then press the OK button. 4. Use the button to change the setting item, use the button to change the setting, then use the OK button to confirm the selection.
Page 238: About Quiet Setting
About Quiet setting Enables this function on the machine if you want to reduce the operating noise, such as when printing at night. Follow the procedure below to perform setting. Make sure that the machine is turned on. 2. Select Quiet setting on the HOME screen.
Page 239: Using The Machine With The Access Point Mode
Using the Machine with the Access Point Mode By using the machine as an access point in an environment that does not have wireless LAN router or access point, or by using the machine as an access point temporarily in an environment that has wireless LAN router or access point, you can connect the machine to an external device such as a computer or a smartphone and print/scan from them.
Page 240 Note • Pressing the right Function button displays the security setting. The password required when connecting from the external device is also displayed. • You can specify the access point name (SSID) and the security setting optionally. Setting of the Access Point Mode 7.
Page 241 3. Use the button to select LAN settings, then press the OK button. 4. Use the button to select Change LAN, then press the OK button. 5. Use the button to select Wireless LAN active, then press the OK button. If you do not use the machine over wireless LAN, select Disable LAN.
Page 242 13. Enter the password (8 to 10 characters). 14. Press the left Function button to finish entering the password. 15. Press the left Function button to finish specifying the password setting. Note • If you change the access point mode setting of the machine, also change the access point setting of the external device such as a computer or a smartphone.
Page 243: Information About Network Connection
Information about Network Connection Useful Information about Network Connection...
Page 244: Useful Information About Network Connection
Useful Information about Network Connection Default Values Set at Factory (Network) Connecting the Machine to the Computer Using a USB Cable When Detecting the Printers Have the Same Name Connecting to Other Computer with LAN/Changing the Connection Method from USB to LAN Printing Out Network Setting Information...
Page 245: Default Values Set At Factory (Network)
Enable Timeout setting 1 minute Enable/disable Bonjour Enable Service name Canon MG5600 series LPR protocol setting Enable PictBridge communication Enable Wireless LAN DRX setting Enable ("XX" represents alphanumeric characters.) * The default value in this item varies by machine. You can check the value in this item using the operation panel on the machine.
Page 246: Connecting The Machine To The Computer Using A Usb Cable
Connecting the Machine to the Computer Using a USB Cable Connect the machine and the computer using a USB cable as the illustration below. The USB port is located on the rear of the machine.
Page 247: When Detecting The Printers Have The Same Name
When Detecting the Printers Have the Same Name When the printer is detected, you may see multiple printers of the same name on the detection result screen. The printer names on the screen are displayed with the MAC address added at the end of the names or displayed as the printer name specified by Bonjour.
Page 248: Connecting To Other Computer With Lan/Changing The Connection Method From Usb To Lan
Connecting to Other Computer with LAN/Changing the Connection Method from USB to LAN To add the computer connecting the machine with LAN or to change the connection method between the machine and the computer from USB to LAN, perform setup according to the instructions on our website. Connecting to Other Computer with LAN To add the computer connecting the machine with LAN, perform setup according to the instructions on our website.
Page 249: Printing Out Network Setting Information
Printing Out Network Setting Information You can print out the current network settings of the machine using the operation panel of the machine. Important • This print out contains valuable information about your computer. Handle it with care. Make sure that the machine is turned on. Load a sheet of A4 or Letter-sized plain paper.
Page 250 Authentication Method of the Authentication none/auto/open/shared/WPA-PSK/WPA2-PSK Signal Strength Signal Strength 0 to 100 [%] TCP/IP Version TCP/IP Version IPv4 & IPv6/IPv4 IPv4 IP Address Selected IP Address (IPv4) XXX.XXX.XXX.XXX IPv4 Default Gateway Default Gateway (IPv4) XXX.XXX.XXX.XXX Subnet Mask Subnet Mask XXX.XXX.XXX.XXX IPv6 IP Address *2 Selected IP Address (IPv6)
Page 251 *2 Only when IPv6 is enabled, the status of the network is printed. *3 Only IPv6 and the IPsec setting are enabled, the status of the network is printed.
Page 252: About Network Communication
About Network Communication Changing and Confirming Network Settings Appendix for Network Communication...
Page 253: Changing And Confirming Network Settings
Changing and Confirming Network Settings IJ Network Tool Canon IJ Network Tool Screen Canon IJ Network Tool Menus Changing the Settings in the Wireless LAN Sheet Changing the WEP Detailed Settings Changing the WPA/WPA2 Detailed Settings Changing the Settings in the Wired LAN Sheet...
Page 254: Ij Network Tool
• Do not print when IJ Network Tool is running. • If the firewall function of your security software is turned on, a message may appear warning that Canon software is attempting to access the network. If the warning message appears, set the security software to always allow access.
Page 255: Canon Ij Network Tool Screen
Canon IJ Network Tool Screen This section describes the items displayed on the Canon IJ Network Tool screen. 1. Utilities Modifies the settings of the machine. Select to change the network name (SSID) settings. Setup Sets up the machine. If you setup the machine from scratch, connect your computer and the machine with a USB cable.
Page 256 4. Configuration... Enabled when Utilities is selected. Click to display the Configuration screen to configure settings of the selected printer. Note • This item has the same function as Configuration... in the Settings menu.
Page 257: Canon Ij Network Tool Menus
• If the printer is being used from another computer, a screen is displayed informing you of this condition. Note • This item has the same function as Update in the Canon IJ Network Tool screen. Network Information Displays the Network Information screen to confirm the network settings of the printer.
Page 258 Set up printer's wireless LAN... You can change the access point mode settings. Perform settings following the message on the screen. If you change the Encryption Method: setting and the Password: setting, on the Set up printer's wireless LAN screen, the changed settings are applied to the printer settings. Note •...
Page 259: Changing The Settings In The Wireless Lan Sheet
Changing the Settings in the Wireless LAN Sheet To change the wireless network settings of the printer, connect the printer and the computer with a USB cable temporarily. If you modify the wireless network settings of the computer over wireless connection without USB connection, your computer may not be able to communicate with the machine after modifying the settings.
Page 260 Access point mode Connects external wireless communication devices (e.g. computers, smartphones, or tablets) to the printer using it as an access point. Note • When Access point mode is displayed on Network Type:, you cannot change the settings on the Wireless LAN sheet or the Admin Password sheet. •...
Page 261 The security has been strengthened more than WEP. If a network key has not been set, the Authentication Type Confirmation screen is displayed automatically. To change network key settings before, click Configuration... to display the WPA/WPA2 Details screen. Changing the WPA/WPA2 Detailed Settings 5.
Page 262 Note • Signal strength is displayed as follows. : Good : Fair : Poor • Type of encryption is displayed as follows. Blank: No encryption WEP: WEP is set WPA/WPA2: WPA/WPA2 is set 2. Refresh Click to update the list of access points when your target access point is not detected. If the target access point is set to a closed network (the stealth mode), click Cancel to return to the previous screen and enter the network name (SSID) in Network (SSID).
Page 263: Changing The Wep Detailed Settings
Changing the WEP Detailed Settings Note • This screen is not available depending on the printer you are using. To change the wireless network settings of the printer, connect the printer and the computer with a USB cable temporarily. If you modify the wireless network settings of the computer over wireless connection without USB connection, your computer may not be able to communicate with the machine after modifying the settings.
Page 264 Hexadecimal (Hex) 10 digits 26 digits 2. Key Length: Select either 64 bit or 128 bit. 3. Key Format: Select either ASCII or Hex. 4. Key ID: Select the Key ID (index) set to the access point. Note • When the printer is connected to an AirPort Base Station via a LAN: When the printer is connected to an AirPort Base Station via a LAN, confirm the settings in Wireless Security of AirPort Utility.
Page 265: Changing The Wpa/Wpa2 Detailed Settings
Changing the WPA/WPA2 Detailed Settings Note • This screen is not available depending on the printer you are using. To change the wireless network settings of the printer, connect the printer and the computer with a USB cable temporarily. If you modify the wireless network settings of the computer over wireless connection without USB connection, your computer may not be able to communicate with the machine after modifying the settings.
Page 266 • If the printer cannot communicate with the computer after the encryption type of the printer was switched, make sure that encryption types for the computer and the access point match that set to the printer. Note • This machine supports WPA/WPA2-PSK (WPA/WPA2-Personal) and WPA2-PSK (WPA2- Personal).
Page 267: Changing The Settings In The Wired Lan Sheet
Changing the Settings in the Wired LAN Sheet Note • This screen is not available depending on the printer you are using. • Activate the wired LAN setting of the printer to change the settings in the Wired LAN sheet. Start up IJ Network Tool.
Page 268: Changing The Settings In The Admin Password Sheet
Changing the Settings in the Admin Password Sheet Note • You cannot change the settings when using the access point mode. Start up IJ Network Tool. 2. Select the printer in Printers:. 3. Click the Configuration... button. 4. Click the Admin Password button. The Admin Password sheet is displayed.
Page 269 A screen is displayed asking you for confirmation before the settings are sent to the printer. If you click OK, the settings are sent to the printer and the Transmitted Settings screen is displayed. Enter Password Screen The following screen is displayed if an administrator password is set to the printer. •...
Page 270: Monitoring Wireless Network Status
Monitoring Wireless Network Status Note • This screen is not available depending on the printer you are using. • When using the machine over the wired LAN, you cannot monitor network status. Start up IJ Network Tool. 2. Select the printer in Printers:. 3.
Page 271 The wireless connection may use the same frequency band as microwave ovens and other sources of radio interference. Try to keep the printer and the access point away from such sources. • Check if the radio channel of the access point is close to that of other access points nearby. If the radio channel of the access point is close to that of other access points nearby, the connection performance may become unstable.
Page 272: Initializing The Network Settings Of The Machine
Note • You can change the network settings of the printer using IJ Network Tool with USB connection after initializing the LAN settings. To change the network settings using Canon IJ Network Tool, activate wireless LAN in advance.
Page 273: Viewing The Modified Settings
Viewing the Modified Settings The Confirmation screen is displayed when you modified the printer settings on the Configuration screen. When you click OK on the Confirmation screen, the following screen is displayed for confirming the modified settings. 1. Settings: A list of changes made in the Configuration screen is displayed.
Page 274: Appendix For Network Communication
Appendix for Network Communication Using the Card Slot over a Network About Technical Terms Restrictions...
Page 275: Using The Card Slot Over A Network
Using the Card Slot over a Network Note • This screen is not available depending on the printer you are using. Mounting the Card Slot as the Network Drive Restrictions on Card Slot Use over a Network Mounting the Card Slot as the Network Drive The card slot must be mounted to use it over a network.
Page 276 • The card slot can be shared by multiple computers, if the machine is connected to a network. Multiple computers can read files from a memory card in the card slot at the same time. • If your computer joins a domain, the card slot may not be mounted as the network drive. •...
Page 277: About Technical Terms
About Technical Terms In this section, technical terms used in the manual are explained. • Access Point A wireless transceiver or base station that receives information from wireless clients/the machine and rebroadcasts it. Required in an infrastructure network. • Access point mode The machine is used as an access point to connect external wireless communication devices (e.g.
Page 278 • AirPort Network (Infra) Client computer and machine setup where all wireless communications pass through an access point. • Authentication Method The method that an access point uses to authenticate a printer through a wireless LAN. The methods are agreeable each other. When using WEP as an encryption method, the authentication method is able to fix to Open System or Shared Key.
Page 279 • Firewall It is a system that prevents an unlawful computer access in the network. To prevent, you can use the firewall function of a broadband router, the security software installed in the computer, or operation system for computer. • IEEE 802.11b International standard for wireless LAN using the 2.4 GHz frequency range with a throughput of up to 11 Mbps.
Page 280 • Key Length Length of the WEP key. Select either 64 bits or 128 bits. Longer key length allows you to set a more complex WEP key. • Link Quality The status of connection between the access point and the printer excluding noise (interference) is indicated with a value from 0 to 100%.
Page 281 • PSK An encryption method employed by WPA/WPA2. • Router A relay device to connect to another network. • Signal Level The strength of the signal received by the printer from the access point is indicated with a value from 0 to 100%.
Page 282 • USB Serial interface designed to enable you to "hot-swap" devices, i.e., by plugging and unplugging them without turning off the power. • WEP/WEP Key An encryption method employed by IEEE 802.11. Shared security key used to encrypt and decrypt data sent over wireless networks.
Page 283 • WPS (Wi-Fi Protected Setup) WPS is a standard for easy and secure establishment of a wireless network. There are 2 primary methods used in the Wi-Fi Protected Setup: PIN entry: a mandatory method of setup for all WPS certified devices Push button configuration (PBC): an actual push button on the hardware or through a simulated push button in the software.
Page 284: Restrictions
Restrictions If you use a printer over the wireless LAN, the printer may recognize nearby wireless systems, you should set a network key (WEP or WPA/WPA2) to the access point to encrypt wireless transmission. Wireless communication with a product that does not comply with the Wi-Fi standard cannot be guaranteed. Connecting with too many computers may affect the printer performance, such as printing speed.
Page 285: Tips For Ensuring Optimal Printing Quality
Tips for Ensuring Optimal Printing Quality Useful Information about Ink Key Points to Successful Printing Be Sure to Check Paper Settings before Printing Be Sure to Set Cassette Paper Information after Loading Paper Canceling a Print Job Key to Enjoying Consistent Printing Quality Precautions for Safe Transport of the Machine...
Page 286: Useful Information About Ink
Ink may be used for purposes other than printing. When you use the Canon printer for the first time after you install the bundled ink tanks, the printer consumes a small amount of ink in the amount to enable printing by filling the nozzles of the Print Head with ink.
Page 287 Checking the Ink Status with the Ink Lamps...
Page 288: Key Points To Successful Printing
Key Points to Successful Printing Check the machine status before printing! • Is the print head OK? If a print head nozzle is clogged, print will be faint and papers will be wasted. Print the nozzle check pattern to check the print head. Maintenance Procedure •...
Page 289: Be Sure To Check Paper Settings Before Printing
Be Sure to Check Paper Settings before Printing Before printing, make paper settings in the operation panel or the computer screen. There are various types of paper, such as paper with a special surface coating for printing photos at optimal quality and paper suitable for documents.
Page 290: Be Sure To Set Cassette Paper Information After Loading Paper
Be Sure to Set Cassette Paper Information after Loading Paper When you insert a cassette into the machine after loading paper, the screen for setting the type and size of paper is displayed. Set the cassette paper information according to the type and size of loaded paper. To prevent incorrect printing, this machine has a function that detects whether the information set for the paper loaded in the cassette matches the paper settings.
Page 291: Canceling A Print Job
Canceling a Print Job Never press the ON button! If you press the ON button while printing is in progress, the print data sent from the computer queues in the machine and you may not be able to continue to print. Press the Stop button to cancel printing.
Page 292: Key To Enjoying Consistent Printing Quality
Key to Enjoying Consistent Printing Quality The key to printing with the optimal printing quality is to prevent the print head from drying or clogging. Always observe the following rules for optimal printing quality. Never unplug the power cord until the power is turned off! If you press the ON button to turn off the power, the machine caps the print head (nozzles) automatically to prevent from drying.
Page 293: Precautions For Safe Transport Of The Machine
Precautions for Safe Transport of the Machine When relocating the machine, make sure of the following. Important • Pack the machine in a sturdy box so that it is placed with its bottom facing down, using sufficient protective material to ensure safe transport. •...
Page 294: Legal Limitations On Use Of Your Product And Use Of Images
Legal Limitations on Use of Your Product and Use of Images It may be unlawful to make copies of, scan, print, or use reproductions of the following documents. The list provided is non-exhaustive. When in doubt, check with a legal representative in your jurisdiction. •...
Page 295: Specifications
Specifications General Specifications Printing resolution (dpi) 4800* (horizontal) x 1200 (vertical) * Ink droplets can be placed with a pitch of 1/4800 inch at minimum. Interface USB Port: Hi-Speed USB *1 LAN Port: Wireless LAN: IEEE802.11n / IEEE802.11g / IEEE802.11b *2 *1 A computer that complies with Hi-Speed USB standard is required.
Page 296: Copy Specifications
Print Head/Ink Total 4096 nozzles (PgBK 1024 nozzles, Y/DyeBK each 512 nozzles, C/M each 1024 nozzles) Copy Specifications Multiple copy max. 99 pages Intensity adjustment 9 positions, Auto intensity (AE copy) Reduction / Enlargement 25 % - 400 % (1 % unit) Scan Specifications Scanner driver Windows: TWAIN 1.9 Specification, WIA...
Page 297: Minimum System Requirements
Display XGA 1024 x 768 Other Supported OS Some functions may not be available with each OS. Refer to the manual or the Canon web site for details on operation with iOS, Android, and Windows RT. Mobile Printing Capability Apple AirPrint...
Page 298 • Windows: Some functions may not be available with Windows Media Center. • Windows: .NET Framework 4 or 4.5 must be installed to use the Windows software. • Windows: XPS Essentials Pack is required to print on Windows XP. • Windows: The TWAIN driver (ScanGear) is based on the TWAIN 1.9 Specification and requires the Data Source Manager bundled with the operating system.
Page 299: About The Administrator Password
About the Administrator Password An administrator password "canon" is already specified for the printer at the time of purchase. Important • For security reasons, it is recommended to change the password before you use the printer. • You can change the password using one of the tools below. (Some tools may not be available depending on the printer you are using.)
Page 300: Printing
Printing Printing from a Computer Printing Using the Operation Panel of the Machine Printing with Web Service Printing from a Digital Camera Paper setting for Printing...
Page 301: Printing From A Computer
Printing from a Computer Printing with Application Software that You are Using (Printer Driver)
Page 302: Printing With Application Software That You Are Using (Printer Driver)
Printing with Application Software that You are Using (Printer Driver) Printing with Easy Setup Basic Various Printing Methods Changing the Print Quality and Correcting Image Data Overview of the Printer Driver Updating the Printer Driver...
Page 303: Printing With Easy Setup
Printing with Easy Setup The simple setup procedure for carrying out appropriate printing on this printer is as follows: Check that the printer is turned on Load paper on the printer 3. Select the printer Select your model from the Printer list in the Print Dialog.
Page 304 5. Select Quality & Media from the pop-up menu 6. Select the media type For Media Type, select the same paper type loaded in the printer.
Page 305 7. Select the print quality For Print Quality, select High, Standard, or Draft according to your purpose. Important • The print quality settings that can be selected may differ depending on a printing profile. 8. Complete the setup Click Print. When you execute print, the document will be printed in accordance with the type and size of the media.
Page 306 Important • In the Presets section, click Save Current Settings as Preset... (Save As...) to register the specified settings. Note • If the paper settings on the print dialog differ from the cassette paper information registered on the printer, an error may occur. For instructions on what to do if an error occurs, see "Paper setting for Printing."...
Page 307: Paper Settings On The Printer Driver And The Printer (Media Type)
Glossy Photo Paper Glossy Matte Photo Paper <MP-101> Matte Photo Paper Matte Canon genuine papers (Business Letter Printing) Cassette paper information registered on the Media name <Model No.> Media Type in the printer driver printer High Resolution Paper <HR-101N> High Resolution Paper...
Page 308: Paper Settings On The Printer Driver And The Printer (Paper Size)
Paper Settings on the Printer Driver and the Printer (Paper Size) When you use this printer, selecting a paper size that matches the print purpose will help you achieve the best print results. You can use the following paper sizes on this printer. Paper Size in the printer driver Cassette paper information registered on the printer US Letter...
Page 309: Various Printing Methods
Various Printing Methods Setting the Number of Copies and Printing Order Setting the Stapling Margin Execute Borderless Printing Scaling the Printing to Fit the Paper Size Scaled Printing Page Layout Printing Duplex Printing Printing on Postcards Displaying the Print Results before Printing Setting Paper Dimensions (Custom Size)
Page 310: Setting The Number Of Copies And Printing Order
Setting the Number of Copies and Printing Order Collate pages + Reverse Collate pages + Normal Reverse The procedure for specifying the number of copies and printing order is as follows: 1. Specify the number of copies to be printed Specify the number of copies to print from the Copies in the Print Dialog.
Page 311 5. Complete the setup Click Print. When you execute print, the specified number of copies will be printed with the specified printing order. Important • When the application software that you used to create the document has the same function, specify the settings on the printer driver.
Page 312: Setting The Stapling Margin
Setting the Stapling Margin The procedure for setting the margin width and the staple side is as follows: 1. Select Margin from the pop-up menu on the Print Dialog 2. Set the margin width and the staple side If necessary, set the Margin width, and select a stapling position from the Stapling Side list. Note •...
Page 313: Execute Borderless Printing
Execute Borderless Printing The borderless printing function allows you to print data without any margin by enlarging the data so that it extends slightly off the paper. In standard printing, margins are created around the document area. However, in borderless printing function, these margins are not created. When you want to print data such as a photo without providing any margin around it, set borderless printing.
Page 314 Important • When the Amount of Extension slider is set to the rightmost position, the back side of the paper may become smudged. 4. Complete the setup Click Print. When you execute print, the data is printed without any margins on the paper. Important •...
Page 315 Important • When the amount of extension is decreased, an unexpected margin may be produced on the print, depending on the size of the paper. Note • When the Amount of Extension slider is set to the leftmost position, image data will be printed in the full size.
Page 316: Scaling The Printing To Fit The Paper Size
Scaling the Printing to Fit the Paper Size The procedure for printing a document that is automatically enlarged or reduced to fit the page size to be used is as follows: 1. Check the paper size Check that the Paper Size in the Print Dialog is the same as the paper size that you set in the application software.
Page 317 Click Print. When you execute print, the document will be enlarged or reduced to fit to the page size.
Page 318: Scaled Printing
Scaled Printing The procedure for printing a document with pages enlarged or reduced is as follows: 1. Select the printer In the Page Setup Dialog, select your model name from the Format For list. 2. Set scaled printing Specify the scaling factor in the Scale box, and click OK. Note •...
Page 319: Page Layout Printing
Page Layout Printing The page layout printing function allows you to print more than one page image on a single sheet of paper. The procedure for performing page layout printing is as follows: 1. Select Layout from the pop-up menu in the Print Dialog 2.
Page 320 4. Complete the setup Click Print. When you execute print, the specified number of pages will be arranged on each sheet of paper in the specified order.
Page 321: Duplex Printing
Duplex Printing The procedure for printing data on both sides of one sheet of paper is as follows: 1. Set duplex printing Check the Two-Sided check box in the Print Dialog. 2. Select Layout from the pop-up menu on the Print Dialog 3.
Page 322 • After printing the front page, there is an ink drying wait time before starting to print the back page (Operation stops temporarily). Do not touch the paper during this time. You can change the ink drying wait time from Custom Settings in the Canon IJ Printer Utility. Note •...
Page 323: Printing On Postcards
Printing on Postcards This section describes the procedure for postcard printing. Load postcard on the printer 2. Select paper size in the Print Dialog Select Postcard or Postcard Double from the Paper Size menu. Important • Return postcards can be used only when you print them from the computer. •...
Page 324: Displaying The Print Results Before Printing
Displaying the Print Results before Printing If you are using Mac OS X v10.6.8, you can display and check the print result before printing. To display the print result before printing, click Preview on the Print Dialog. Note • When you click (the disclosure triangle) in the Print dialog and switch to the detailed display, Preview is not displayed.
Page 325: Setting Paper Dimensions (Custom Size)
Setting Paper Dimensions (Custom Size) You can specify the height and width of paper when its size cannot be selected from the Paper Size menu. Such a paper size is called "custom size." The procedure for specifying a custom size is as follows: 1.
Page 326 Printing." For details about the cassette paper information to be registered on the printer, see the following: • Paper Settings on the Printer Driver and the Printer (Media Type) • Paper Settings on the Printer Driver and the Printer (Paper Size)
Page 327: Changing The Print Quality And Correcting Image Data
Changing the Print Quality and Correcting Image Data Setting the Print Quality Level (Custom) Printing a Color Document in Monochrome Specifying Color Correction Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles (Specifying an ICC Profile from the Application Software) Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver) Interpreting the ICC Profile...
Page 328: Setting The Print Quality Level (Custom)
Setting the Print Quality Level (Custom) The print quality level can be set in the Custom. The procedure for setting the print quality level is as follows: 1. Select Quality & Media from the pop-up menu on the Print Dialog 2.
Page 329: Printing A Color Document In Monochrome
Printing a Color Document in Monochrome The procedure for printing a color document in monochrome is as follows: 1. Select Quality & Media from the pop-up menu on the Print Dialog 2. Set grayscale printing Check the Grayscale Printing check box. 3.
Page 330: Specifying Color Correction
You can specify the color correction method suited to the type of document to be printed. Normally, the printer driver adjusts the colors by using Canon Digital Photo Color so that data is printed with color tints that most people prefer.
Page 331 Printing with ICC Profiles (Specifying an ICC Profile from the Application Software) Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver) Interpreting the ICC Profile...
Page 332: Optimal Photo Printing Of Image Data
Adjusting Colors with the Printer Driver Describes the procedure for printing by using the color correction function of the printer driver. • To print using Canon Digital Photo Color The printer prints data with color tints that most people prefer, reproducing colors of the original image data and producing three-dimensional effects and high, sharp contrasts.
Page 333: Adjusting Colors With The Printer Driver
You can specify the color correction function of the printer driver to print with color tints that most people prefer through the use of Canon Digital Photo Color. When printing from an application software that can identify ICC profiles and allows you to specify them, use a printing ICC profile in the application software, and select settings for color management.
Page 334: Printing With Icc Profiles (Specifying An Icc Profile From The Application Software)
ICC profile and a printing ICC profile in the image data. Even if you print using a printing ICC profile that you created yourself or one for special Canon paper, be sure to select color management items from your application software.
Page 335 Adjusting Color Balance Adjusting Brightness Adjusting Intensity Adjusting Contrast...
Page 336: Printing With Icc Profiles (Specifying An Icc Profile From The Printer Driver)
Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver) Print from an application software that cannot identify or specify input ICC profiles by using the color space of the input ICC profile (sRGB) found in the data. 1.
Page 337: Interpreting The Icc Profile
Interpreting the ICC Profile When you need to specify the printer profile, select the ICC profile for the paper to print on. The ICC profiles installed for this printer appear as follows. • (1) is the model name of the printer. •...
Page 338: Adjusting Color Balance
Adjusting Color Balance You can adjust the color tints when printing. Since this function adjusts color balance of the output by changing the ink ratios of each color, it changes the total color balance of the document. Use the application software when you want to change the color balance significantly.
Page 339 Click Print. When you execute print, the document is printed with the adjusted color balance. Important • When the Grayscale Printing check box is checked for Quality & Media, the color balance (Cyan, Magenta, Yellow) appear grayed out and are unavailable. •...
Page 340: Adjusting Brightness
Adjusting Brightness You can change the brightness of the overall image data during printing. This function does not change pure white or pure black but it changes the brightness of the intermediate colors. The following sample shows the print result when the brightness setting is changed. Light is selected Normal is selected Dark is selected...
Page 341 Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Intensity Adjusting Contrast...
Page 342: Adjusting Intensity
Adjusting Intensity You can dilute (brighten) or intensify (darken) the colors of the overall image data during printing. The following sample shows the case when the intensity is increased so that all colors become more intense when the image data is printed. No adjustment Higher intensity The procedure for adjusting intensity is as follows:...
Page 343 Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Contrast...
Page 344: Adjusting Contrast
Adjusting Contrast You can adjust the image contrast during printing. To make the differences between the light and dark portions of images greater and more distinct, increase the contrast. On the other hand, to make the differences between the light and dark portions of images smaller and less distinct, reduce the contrast.
Page 345 Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Intensity...
Page 346: Overview Of The Printer Driver
Page Setup Dialog Print Dialog Quality & Media Color Options Borderless Printing Margin Canon IJ Printer Utility Opening the Canon IJ Printer Utility Maintenance of this Printer Display the Printing Status Screen Deleting the Undesired Print Job Instructions for Use (Printer Driver)
Page 347: Canon Ij Printer Driver
Canon IJ Printer Driver The Canon IJ printer driver (called printer driver below) is a software that is installed on your computer for printing data with this printer. The printer driver converts the print data created by your application software into data that your printer can understand, and sends the converted data to the printer.
Page 348: How To Open The Printer Driver Setup Window
How to Open the Printer Driver Setup Window You can display the printer driver setup window from the application software you are using. Opening the Page Setup Dialog Use this procedure to set the page (paper) settings before printing. 1. Select Page Setup... from the File menu of the application software Page Setup Dialog opens.
Page 349: Page Setup Dialog
Page Setup Dialog In the Page Setup dialog, you configure the basic print settings such as the size of paper loaded in the printer or the scaling ratio. To open the Page Setup dialog, you typically select Page Setup... from the File menu of your application software.
Page 350: Print Dialog
Print Dialog In the Print dialog, you can set paper type and print quality to start printing. To open the Print dialog, you typically select Print... from the File menu of your application software. Printer Select the model to be used for printing. When you click Add Printer..., a dialog for specifying the printer opens.
Page 351 Layout You can set page layout printing. Use Reverse page orientation to change the paper orientation, and use Flip horizontally to print a mirror image of the document. You can also set duplex printing. Color Matching You can select the color correction method. Paper Handling You can set the pages to be printed on paper and the print order.
Page 352: Quality & Media
Quality & Media This dialog allows you to create a basic print setup in accordance with the paper type. Unless special printing is required, normal printing can be performed just by setting the items in this dialog. Media Type Select the type of media to be used. You must select the type of media actually loaded in the printer.
Page 353 Related Topics Setting the Print Quality Level (Custom) Printing a Color Document in Monochrome...
Page 354: Color Options
Color Options This dialog allows you to adjust the print color as you like. If the color of the printed image is not as expected, adjust the properties in the dialog and retry printing. The adjustments made here do not affect the colors of the original print data unlike application software dedicated to image processing.
Page 355 Brightness Select the brightness of printed images. You cannot change the levels of pure white and black. You can change the contrast of the colors between white and black. Intensity Select this method to adjust the overall density of your print. To increase the overall intensity, drag the slider to the right.
Page 356: Borderless Printing
Borderless Printing This dialog allows you to adjust the amount of the document that extends off the paper when borderless printing is performed. Amount of Extension Use the Amount of Extension slider to adjust the amount of the document that extends off the paper. Moving the slider to the right makes the amount larger and moving the slider to the left makes the amount smaller.
Page 357: Margin
Margin This dialog allows you to set the stapling side and amount of margin for stapling multiple sheets of paper. Margin Specify the amount of margin space for stapling the paper. Enter a value between 0 inches (0 mm) to 1.2 inches (30 mm).
Page 358: Canon Ij Printer Utility
The Canon IJ Printer Utility allows you to perform printer maintenance or change the settings of the printer. What You Can Do with the Canon IJ Printer Utility You can switch between pages in Canon IJ Printer Utility by the pop-up menu. You can choose one of the following items from the pop-up menu.
Page 359 Aligning the Print Head Position from Your Computer Checking the Ink Status from Your Computer Managing the Printer Power Reducing the Printer Noise Changing the Printer Operation Mode...
Page 360: Opening The Canon Ij Printer Utility
Opening the Canon IJ Printer Utility To open the Canon IJ Printer Utility, follow the steps below. 1. Open System Preferences, and select Printers & Scanners (Print & Scan or Print & Fax) 2. Start the Canon IJ Printer Utility Select your model from the printer list, and click Options &...
Page 361: Maintenance Of This Printer
Maintenance of this Printer Cleaning the Print Heads from Your Computer Use Your Computer to Print a Nozzle Check Pattern Aligning the Print Head Position from Your Computer Checking the Ink Status from Your Computer Managing the Printer Power Reducing the Printer Noise Changing the Printer Operation Mode...
Page 362: Display The Printing Status Screen
Display the Printing Status Screen Check the print progress according to the following procedure: 1. Launch the printing status screen • If the print data has been sent to the printer The printing status screen opens automatically. To display the printing status screen, click the (the printer icon) displayed on the Dock.
Page 363 Deletes the specified print job. Stops printing the specified document. Resumes printing the specified document. Displays the print job information. Stops printing all documents. Displayed only when printing of all documents is being stopped, and resumes printing all documents.
Page 364: Deleting The Undesired Print Job
Deleting the Undesired Print Job If the printer does not start printing, canceled or failed print job data may be remaining. Delete unnecessary print jobs from the print status check screen. 1. Open System Preferences, and select Printers & Scanners (Print & Scan or Print & Fax) 2.
Page 365: Instructions For Use (Printer Driver)
Notes on Adding a Printer • If you will be installing the Canon printer driver on Mac OS and using the printer through a network connection, you can select Bonjour or Canon IJ Network in the Add (Add Printer) dialog.
Page 366: Updating The Printer Driver
Updating the Printer Driver Obtaining the Latest Printer Driver Delete the Unnecessary Canon IJ Printer from the Printer List Before Installing the Printer Driver Installing the Printer Driver...
Page 367: Obtaining The Latest Printer Driver
Obtaining the Latest Printer Driver By updating the printer driver to the latest version of the printer driver, unresolved problems may be solved. You can access our website and download the latest printer driver for your model. Important • You can download the printer driver for free, but any Internet access charges incurred are your responsibility.
Page 368: Delete The Unnecessary Canon Ij Printer From The Printer List
The procedure to delete the unnecessary Canon IJ Printer from the printer list is as follows: You cannot delete the Canon IJ Printer unless you are logged in as a user with the administrative right. For information about an administrative user, refer to the user's manual for the Mac OS.
Page 369: Before Installing The Printer Driver
Before Installing the Printer Driver This section describes the items that you should check before installing the printer driver. You should also refer to this section if the printer driver cannot be installed. Checking the Personal Computer Settings • Terminate all running applications. •...
Page 370: Installing The Printer Driver
• You can download the printer driver for free, but you are responsible for paying any connection fees to the Internet. Related Topics Obtaining the Latest Printer Driver Delete the Unnecessary Canon IJ Printer from the Printer List Before Installing the Printer Driver...
Page 371: Printing Using The Operation Panel Of The Machine
Printing Using the Operation Panel of the Machine Printing Template Forms Such As Lined Paper or Graph Paper...
Page 372: Printing Template Forms Such As Lined Paper Or Graph Paper
Printing Template Forms Such As Lined Paper or Graph Paper You can print a template form such as lined paper, graph paper, or checklist, etc. on A4, B5, or Letter-sized plain paper. Printable template forms Printing template forms Printable template forms The following templates are available: •...
Page 373 • Staff paper You can print staff paper with 10 or 12 staves. Setting on the LCD: ◦ Staff paper 1: Staff paper 10 staves ◦ Staff paper 2: Staff paper 12 staves • Handwriting paper You can print handwriting paper. Setting on the LCD: Handwriting paper •...
Page 374 5. Use the button to select the template you want to print, then press the OK button. Printable template forms 6. Specify the settings as necessary. 1. Number of copies Use the + or - button to specify the number of copies. 2.
Page 375: Printing With Web Service
Printing with Web Service Important • This function may not be available depending on the country or region of purchase. Notice for Web Service Printing Downloading and Printing Template Forms...
Page 376: Notice For Web Service Printing
Canon shall not be held responsible for any damages resulting from such actions. • In no event shall Canon be liable for any damages whatsoever resulting from the use of the web services.
Page 377: Downloading And Printing Template Forms
Downloading and Printing Template Forms Important • This function may not be available depending on the country or region of purchase. You can download the template form you want to print from the web service. Before using the web service, see the terms of service. Notice for Web Service Printing Important •...
Page 378 9. Press the Color button. The machine starts printing.
Page 379: Printing From A Digital Camera
Printing from a Digital Camera Printing Photographs Directly from a PictBridge (Wireless LAN) Compliant Device About PictBridge (Wireless LAN) Print Settings...
Page 380: Printing Photographs Directly From A Pictbridge (Wireless Lan) Compliant Device
Printing Photographs Directly from a PictBridge (Wireless LAN) Compliant Device You can connect a PictBridge (Wireless LAN) compliant device such as a digital camera, camcorder, or mobile phone to the machine through wireless LAN, and print recorded images directly without using a computer.
Page 381 You can perform settings using the menu on the LCD of your PictBridge (Wireless LAN) compliant device. Select the size and type of paper that you loaded in the machine. Settings on a PictBridge (Wireless LAN) Compliant Device If your PictBridge (Wireless LAN) compliant device does not have a setting menu, change the setting from the machine.
Page 382: About Pictbridge (Wireless Lan) Print Settings
PictBridge (Wireless LAN) compliant device, refer to the instructions given in the device's instruction manual. Note • In the following description, names of setting items are given according to those used in Canon-brand PictBridge (Wireless LAN) compliant devices. Setting item names may be different depending on the brand or model of your device.
Page 383 *3 Printed in 35 mm Film Style Layout (Contact Printing Layout). Available only with a Canon-brand PictBridge (Wireless LAN) compliant device. (May not be available with some Canon-brand PictBridge (Wireless LAN) compliant devices.) Print date & Default (Off: No printing), Date, File No., Both, Off file no.
Page 384: Paper Setting For Printing
Paper setting for Printing By registering the paper size and the media type loaded in the cassette, you can prevent the machine from misprinting by displaying the message before printing starts when the paper size or the media type of the loaded paper differs from the print settings.
Page 385 ◦ Cassette paper information registered to the machine: A4 When you start printing or copying, a message is displayed. Confirm the message, then press the OK button. When the screen to select the operation is displayed, select one of the operations below. Note •...
Page 386 • For details on the proper combination of paper settings you can specify by the printer driver or on the LCD: Setting the Media Type with the Printer Driver and on the Printer Setting the Paper Size with the Printer Driver and on the Printer Cancel Cancels printing.
Page 387: Copying
Copying Reducing or Enlarging a Copy Making Copies Basic Two-Sided Copying About Special Copy Menu Copying Two Pages to Fit onto a Single Copying Four Pages to Fit onto a Single Page Page...
Page 388: Making Copies
Making Copies This section describes the procedure to copy with Standard copy. Make sure that the machine is turned on. Load paper. 3. Select Copy on the HOME screen. LCD and Operation Panel The Copy standby screen is displayed. Load the original on the platen glass. 5.
Page 389 Important • Do not open the document cover or remove the original from the platen glass until scanning is completed. Note • To cancel copying, press the Stop button. Adding the Copying Job (Reserve copy) You can add the copying job while printing (Reserve copy). The screen below is displayed when you can add the copying job.
Page 390: Displaying The Preview Screen
Displaying the Preview Screen When you load the original on the platen glass and select Standard copy or Frame erase copy in Advanced print, pressing a Function button allows you to preview an image of the printout on the preview screen.
Page 391: Setting Items For Copying
Setting Items for Copying You can change the copy settings such as magnification and intensity. Print Settings Screen Note • For details on the print setting screen or the setting item for Photo copy, see Copying Photos. How to display the print setting screen varies with the copy menu. •...
Page 392 Note • Depending on the copy menu, some setting items cannot be selected. This section describes the setting items in Standard copy. The setting item which cannot be selected is displayed grayed out. For details on the setting items for Photo copy, see Copying Photos.
Page 393 • Select High for Print qlty to copy in grayscale. Grayscale renders tones in a range of grays instead of black or white. 6. Layout Select the layout. Copying Two Pages to Fit onto a Single Page Copying Four Pages to Fit onto a Single Page 7.
Page 394: Reducing Or Enlarging A Copy
Reducing or Enlarging a Copy You can specify the magnification optionally or select the preset-ratio copying or fit-to-page copying. The LCD below is displayed when you press the right Function button in the Copy standby screen. Select the reduction/enlargement method from Magnif.. Note •...
Page 395 If you select other than Fit to page and press the right Function button, Magnification screen is displayed. Use the button to specify the magnification. Note • 400% MAX (maximum copy ratio) and 25% MIN (minimum copy ratio) are selectable. •...
Page 396: Two-Sided Copying
Two-Sided Copying When you select 2-sided for 2-sidedPrintSetting in Standard copy, you can copy two original pages onto the both sides of a single sheet of paper. Press the right Function button to select the orientation and the stapling side. •...
Page 397 When checking the orientation: When you are using the preview screen, the screen below is displayed before copying starts so that you can check the orientation. 1. Rotate If you press the right Function button, the original rotates by 180 degrees. 2.
Page 398: About Special Copy Menu
About Special Copy Menu The following menus are selectable in the Advanced print menu to copy originals. Borderless copy You can copy images so that they fill the entire page without borders. Copying without Borders Frame erase copy When copying thick originals such as books, you can make a copy without black margins around the image and gutter shadows.
Page 399: Copying Thick Originals Such As Books
Copying Thick Originals Such as Books When copying thick originals such as books, you can make a copy without black margins around the image and gutter shadows. Using this function, you can reduce unnecessary ink consumption. Make sure that the machine is turned on. Load paper.
Page 400: Copying Without Borders
Copying without Borders You can copy images on photo paper so that they fill the entire page without borders. Make sure that the machine is turned on. Load the photo paper. 3. Select Advanced print on the HOME screen. LCD and Operation Panel 4.
Page 401: Copying Photos
Copying Photos You can scan printed photos and print them all at one time. Make sure that the machine is turned on. Load the photo paper. 3. Select Advanced print on the HOME screen. LCD and Operation Panel 4. Select Photo copy, then press the OK button.
Page 402 2. Type (Media type) Select the media type of the loaded paper. 3. Print qlty (Print quality) Select print quality according to the original. 4. Border (Bordered/Borderless print) Select bordered or borderless print. 5. Photo fix Select No correction, Auto photo fix, or Fade restoration. Note •...
Page 403: Copying Two Pages To Fit Onto A Single Page
Copying Two Pages to Fit onto a Single Page When you select 2-on-1 copy for Layout in Standard copy, you can copy two original pages onto a single sheet of paper by reducing each image. Press the right Function button on the Copy standby screen to display the print settings screen, then select 2-on-1 copy for Layout.
Page 404 For details on two-sided copy function: Two-Sided Copying When checking the orientation: When you are using the preview screen, the screen below is displayed before copying starts so that you can check the orientation. 1. Rotate If you press the right Function button, the original rotates by 180 degrees. 2.
Page 405 • If you use this function in combination with Two-sided copy, the Document setting screen is displayed after scanning the second sheet of original is complete. Follow the on-screen instructions to scan the third and fourth sheet of original.
Page 406: Copying Four Pages To Fit Onto A Single Page
Copying Four Pages to Fit onto a Single Page When you select 4-on-1 copy for Layout in Standard copy, you can copy four original pages onto a single sheet of paper by reducing each image. Four different layouts are available. Press the right Function button on the Copy standby screen to display the print settings screen, then select 4-on-1 copy for Layout.
Page 407 After selecting the layout and press the OK button, you can select whether you use the preview screen. If you select ON, the preview screen is displayed so that you can check the orientation. Note • If Device memory is full. Cannot continue process. appears on the LCD when scanning, set the print quality to Standard, then try copying again.
Page 408 Remove the sheet of original from the platen glass after scanning and load the next sheet on the platen glass, then press the OK button. After scanning the fourth sheet of original, the machine starts copying. Note • If you do not need more scanning, press the left Function button. The machine starts copying. •...
Page 409: Scanning
Scanning Scanning from a Computer Scanning from the Operation Panel of the Machine...
Page 410: Scanning From A Computer
Scanning from a Computer Scanning with IJ Scan Utility Scanning with Scanner Driver Useful Information on Scanning Placing Items (When Scanning from a Computer)
Page 411: Scanning With Ij Scan Utility
Scanning with IJ Scan Utility What Is IJ Scan Utility (Scanner Software)? Starting IJ Scan Utility Easy Scanning with Auto Scan Basic Scanning Documents Scanning Photos Scanning with Favorite Settings Scanning Items Larger than the Platen (Image Stitch) Scanning Multiple Items at One Time Saving after Checking Scan Results Sending Scanned Images via E-mail Extracting Text from Scanned Images (OCR)
Page 412: What Is Ij Scan Utility (Scanner Software)
What Is IJ Scan Utility (Scanner Software)? IJ Scan Utility is an application that allows you to easily scan documents, photos, etc. You can complete from scanning to saving at one time by simply clicking the corresponding icon in the IJ Scan Utility main screen.
Page 413 Important • Some functions are available only when My Image Garden is installed. Note • Refer to "Settings Dialog" for how to set the applications to integrate with.
Page 414: Starting Ij Scan Utility
IJ Scan Utility. Network Scan Settings From the Go menu of Finder, select Applications, then double-click the Canon Utilities folder, IJ Scan Utility folder, and then Canon IJ Scan Utility2 icon to start IJ Scan Utility.
Page 415: Easy Scanning With Auto Scan
Easy Scanning with Auto Scan You can scan easily by automatically detecting the item type. Important • The following types of items may not be scanned correctly. In that case, adjust the cropping frames (selection boxes; scan areas) in the screen displayed by clicking Driver in the IJ Scan Utility main screen and scan again.
Page 416: Scanning Documents
Scanning Documents You can scan items placed on the platen with settings suitable for documents. 1. Place the item on the platen. Placing Items (When Scanning from a Computer) Start IJ Scan Utility. 3. Click Settings..., then set the paper size, resolution, etc. in the Settings (Document Scan) dialog as required.
Page 417: Scanning Photos
Scanning Photos You can scan photos placed on the platen with settings suitable for photos. 1. Place the photo on the platen. Placing Items (When Scanning from a Computer) Start IJ Scan Utility. 3. Click Settings..., then set the paper size, resolution, etc. in the Settings (Photo Scan) dialog as required.
Page 418: Scanning With Favorite Settings
Scanning with Favorite Settings You can scan items placed on the platen with your favorite settings saved beforehand. This is convenient for saving frequently used settings or when specifying scan settings in detail. Start IJ Scan Utility. 2. Click Settings..., then set the item type, resolution, etc. in the Settings (Custom Scan) dialog as required.
Page 419: Scanning Items Larger Than The Platen (Image Stitch)
Scanning Items Larger than the Platen (Image Stitch) You can scan the left and right halves of an item larger than the platen and combine them back into one image. Items up to approximately twice as large as the platen are supported. Note •...
Page 420 6. Place the item that is to be displayed on the left side of the screen face-down on the platen. 7. Click Start Scanning Image 1. The first item is scanned and appears in 1. Note • Click Cancel to cancel the scan. 8.
Page 421 9. Click Start Scanning Image 2. The second item is scanned and appears in 2. Note • Click Cancel to cancel the scan. 10. Adjust the scanned images as required. Use the Toolbar to rotate or zoom in/out, or drag the images to adjust their positions. Note •...
Page 422 Adjusting Cropping Frames in the Image Stitch Window • To scan an item again, select the image in the Preview area or the thumbnail at the top of the screen, then click (Delete). The selected image is deleted, allowing you to scan the item again.
Page 423: Scanning Multiple Items At One Time
Scanning Multiple Items at One Time You can scan two or more photos (small items) placed on the platen at one time and save each image individually. Important • The following types of items may not be scanned correctly. In that case, adjust the cropping frames (selection boxes;...
Page 424 5. Select Select Source according to the items to be scanned. 6. Select Auto scan for Paper Size, then click OK.
Page 425 The IJ Scan Utility main screen appears. Note • Refer to the following pages for details on the setting items in the Settings dialog. Settings (Document Scan) Dialog Settings (Photo Scan) Dialog Settings (Custom Scan) Dialog 7. Click Custom. Multiple items are scanned at one time. Note •...
Page 426: Saving After Checking Scan Results
Saving after Checking Scan Results You can check the scan results, then save the images to a computer. Important • You cannot check the scan results before saving when scanned using Auto scan or the operation panel. Note • The screens for scanning photos are used as examples in the following descriptions. Start IJ Scan Utility.
Page 427 The IJ Scan Utility main screen appears. Note • Refer to the following pages for details on the setting items in the Settings dialog. Settings (Document Scan) Dialog Settings (Photo Scan) Dialog Settings (Custom Scan) Dialog Settings (Scan and Stitch) Dialog Settings (Driver) Dialog 5.
Page 428 Note • The default save folder is the Pictures folder. 7. Click OK. Scanned images are saved according to the settings.
Page 429: Sending Scanned Images Via E-Mail
Sending Scanned Images via E-mail You can send scanned images via e-mail. Note • The screens for scanning photos are used as examples in the following descriptions. Start IJ Scan Utility. 2. Click Settings..Settings dialog appears. 3. Click Photo Scan. 4.
Page 430 Note • You can add e-mail clients to use for attachments from the pop-up menu. • If None (Attach Manually) is selected, manually attach scanned and saved images to e-mail. 5. Click OK. The IJ Scan Utility main screen appears. Note •...
Page 431 Settings (Auto Scan) Dialog Settings (Document Scan) Dialog Settings (Photo Scan) Dialog Settings (Custom Scan) Dialog Settings (Driver) Dialog 6. Click Photo. Scanning starts. When scanning is completed, the specified e-mail client starts and the images will be attached to a new message.
Page 432: Extracting Text From Scanned Images (Ocr)
Extracting Text from Scanned Images (OCR) Scan text in scanned magazines and newspapers and display it in your text editor. Note • You can extract text when scanning via Document, Custom, or Driver. • The screens for scanning documents are used as examples in the following descriptions. Start IJ Scan Utility.
Page 433 Note • If a compatible application is not installed, the text in the image is extracted and appears in your text editor. Text to be displayed is based on Document Language in the Settings (General Settings) dialog. Select the language you want to extract in Document Language and scan. •...
Page 434 Note • Refer to the following pages for details on the setting items in the Settings dialog. Settings (Document Scan) Dialog Settings (Custom Scan) Dialog Settings (Driver) Dialog 6. Click Document. Scanning starts. When scanning is completed, the scanned images are saved according to the settings, and the extracted text appears in the specified application.
Page 435: Ij Scan Utility Screens
IJ Scan Utility Screens IJ Scan Utility Main Screen Settings Dialog Settings (Auto Scan) Dialog Settings (Document Scan) Dialog Settings (Photo Scan) Dialog Settings (Custom Scan) Dialog Settings (Scan and Stitch) Dialog Settings (Driver) Dialog Settings (Save to PC (Auto)) Dialog Settings (Save to PC (Photo)) Dialog Settings (Save to PC (Document)) Dialog Settings (Attach to E-mail (Photo)) Dialog...
Page 436: Ij Scan Utility Main Screen
IJ Scan Utility Main Screen From the Go menu of Finder, select Applications, then double-click the Canon Utilities folder, IJ Scan Utility folder, and then Canon IJ Scan Utility2 icon to start IJ Scan Utility. You can complete from scanning to saving at one time by simply clicking the corresponding icon.
Page 437 Instructions Opens this guide. Settings... Displays the Settings dialog in which you can specify the scan/save settings and the response after scanning.
Page 438: Settings Dialog
Settings Dialog There are three tabs in the Settings dialog: (Scanning from a Computer), (Scanning from the Operation Panel), and (General Settings). When you click a tab, the view in the red frame switches and you can make advanced settings to functions on each tab. (Scanning from a Computer) Tab You can specify how to respond when scanning from IJ Scan Utility or My Image Garden.
Page 439 Important • When the Settings dialog is displayed from My Image Garden, the (Scanning from the Operation Panel) tab does not appear. (General Settings) Tab You can set the product to use, file size restriction on e-mail attachment, language to detect text in images, and folder in which to save images temporarily.
Page 440 Settings (Auto Scan) Dialog Click Auto Scan on the (Scanning from a Computer) tab to display the Settings (Auto Scan) dialog. In the Settings (Auto Scan) dialog, you can make advanced scan settings to scan by automatically detecting the item type. (1) Scan Options Area (2) Save Settings Area (3) Application Settings Area...
Page 441 Refer to "Placing Items (When Scanning from a Computer)" for how to place items. Note • To reduce moire in scans, set Select Source to Magazine in the Settings (Document Scan) dialog or Settings (Custom Scan) dialog, then click Document or Custom in the IJ Scan Utility main screen. (1) Scan Options Area Apply recommended image correction Applies suitable corrections automatically based on the item type.
Page 442 PDF Compression Select the compression type for saving PDF files. Standard It is recommended that you normally select this setting. High Compresses the file size when saving, allowing you to reduce the load on your network/server. Create a PDF file that supports keyword search Select this checkbox to convert text in images into text data and create PDF files that support keyword search.
Page 443 Defaults You can restore the settings in the displayed screen to the default settings.
Page 444 Settings (Document Scan) Dialog Click Document Scan on the (Scanning from a Computer) tab to display the Settings (Document Scan) dialog. In the Settings (Document Scan) dialog, you can make advanced scan settings to scan items as documents. (1) Scan Options Area (2) Save Settings Area (3) Application Settings Area Important...
Page 445 Paper Size Select the size of the item to be scanned. When you select Custom, a screen in which you can specify the paper size appears. Select a Unit, then enter the Width and Height, and then click OK. Note •...
Page 446 Note • Scanning takes longer than usual when you enable Reduce moire. Reduce gutter shadow Reduces gutter shadows that appear between pages when scanning open booklets. Note • Click Driver in the IJ Scan Utility main screen and scan to correct gutter shadows when scanning non-standard size items or specified areas.
Page 447 (2) Save Settings Area File Name Enter the file name of the image to be saved. When you save a file, the date and four digits are appended to the set file name in the "_20XX0101_0001" format. Note • When you select the Save to a subfolder with current date checkbox, the date and four digits are appended to the set file name.
Page 448 Important • This appears only when PDF or PDF (Multiple Pages) is selected in Data Format. Note • PDF files that are searchable in the language selected in Document Language on the (General Settings) tab of the Settings dialog are created. Save to a subfolder with current date Select this checkbox to create a current date folder in the folder specified in Save in and save scanned images in it.
Page 449 Instructions Opens this guide. Defaults You can restore the settings in the displayed screen to the default settings.
Page 450 Settings (Photo Scan) Dialog Click Photo Scan on the (Scanning from a Computer) tab to display the Settings (Photo Scan) dialog. In the Settings (Photo Scan) dialog, you can make advanced scan settings to scan items as photos. (1) Scan Options Area (2) Save Settings Area (3) Application Settings Area Important...
Page 451 Note • Click Defaults to restore the specified settings to the default settings. Resolution Select the resolution of the item to be scanned. The higher the resolution (value), the more detail in your image. Resolution Image Processing Settings Click (Right Arrow) to set the following. Important •...
Page 452 Note • With network connection, scanning may take longer than usual when you set TIFF or PNG in Data Format. JPEG Image Quality You can specify the image quality of JPEG files. Important • This appears only when JPEG/Exif is selected in Data Format. Save to a subfolder with current date Select this checkbox to create a current date folder in the folder specified in Save in and save scanned images in it.
Page 453 Defaults You can restore the settings in the displayed screen to the default settings.
Page 454 Settings (Custom Scan) Dialog Click Custom Scan on the (Scanning from a Computer) tab to display the Settings (Custom Scan) dialog. In the Settings (Custom Scan) dialog, you can make advanced scan settings to scan according to your preference. (1) Scan Options Area (2) Save Settings Area (3) Application Settings Area Important...
Page 455 • To scan the following types of items, specify the item type or size. You cannot scan correctly with Auto. • A4 size photos • Text documents smaller than 2L (5 inches x 7 inches) (127 mm x 178 mm), such as paperback pages with the spine cut off •...
Page 456 Image Processing Settings Click (Right Arrow) to set the following. Available setting items vary by Select Source. • When Select Source is Auto: Apply recommended image correction Applies suitable corrections automatically based on the item type. Important • The color tone may differ from the source image due to corrections. In that case, deselect the checkbox and scan.
Page 457 Reduce gutter shadow Reduces gutter shadows that appear between pages when scanning open booklets. Note • Click Driver in the IJ Scan Utility main screen and scan to correct gutter shadows when scanning non-standard size items or specified areas. Refer to "Gutter Correction"...
Page 458 (2) Save Settings Area File Name Enter the file name of the image to be saved. When you save a file, the date and four digits are appended to the set file name in the "_20XX0101_0001" format. Note • When you select the Save to a subfolder with current date checkbox, the date and four digits are appended to the set file name.
Page 459 Create a PDF file that supports keyword search Select this checkbox to convert text in images into text data and create PDF files that support keyword search. Important • This appears only when PDF, PDF (Multiple Pages), or Auto is selected in Data Format. Note •...
Page 460 Note • Specify the application or folder in the dialog displayed by selecting Add... from the pop-up menu. Instructions Opens this guide. Defaults You can restore the settings in the displayed screen to the default settings.
Page 461 Settings (Scan and Stitch) Dialog Click Scan and Stitch on the (Scanning from a Computer) tab to display the Settings (Scan and Stitch) dialog. In the Settings (Scan and Stitch) dialog, you can make advanced scan settings for scanning items larger than the platen.
Page 462 Color Mode Select the color mode in which to scan the item. Resolution Select the resolution of the item to be scanned. The higher the resolution (value), the more detail in your image. Resolution Image Processing Settings Click (Right Arrow) to set the following. Available setting items vary by Select Source. Important •...
Page 463 Data Format Select the data format in which to save the scanned images. You can select JPEG/Exif, TIFF, PNG, PDF, or PDF (Multiple Pages). Important • You cannot select JPEG/Exif when Color Mode is Black and White. Note • With network connection, scanning may take longer than usual when you set TIFF or PNG in Data Format.
Page 464 (3) Application Settings Area Open with an application Select this when you want to enhance or correct the scanned images. You can specify the application from the pop-up menu. Send to an application Select this when you want to use the scanned images as they are in an application that allows you to browse or organize images.
Page 465 Settings (Driver) Dialog Click Driver on the (Scanning from a Computer) tab to display the Settings (Driver) dialog. In the Settings (Driver) dialog, you can specify how to save images when scanning items by starting the scanner driver from IJ Scan Utility and how to respond after saving them. (1) Save Settings Area (2) Application Settings Area Important...
Page 466 Data Format Select the data format in which to save the scanned images. You can select JPEG/Exif, TIFF, PNG, PDF, or PDF (Multiple Pages). Note • When PDF or PDF (Multiple Pages) is selected, images up to 9600 pixels x 9600 pixels can be scanned.
Page 467 • When the Settings dialog is displayed from My Image Garden, this option does not appear. Note • When this checkbox is not selected, images up to 10208 pixels x 14032 pixels can be scanned. Check scan results Displays the Save Settings dialog after scanning.
Page 468 Settings (Save to PC (Auto)) Dialog Click Save to PC (Auto) on the (Scanning from the Operation Panel) tab to display the Settings (Save to PC (Auto)) dialog. In the Settings (Save to PC (Auto)) dialog, you can specify how to respond when saving images to a computer after scanning them from the operation panel by automatically detecting the item type.
Page 469 Note • Scanning takes longer than usual when you enable this function. (2) Save Settings Area File Name Enter the file name of the image to be saved. When you save a file, the date and four digits are appended to the set file name in the "_20XX0101_0001" format. Note •...
Page 470 If this checkbox is not selected, files are saved directly in the folder specified in Save in. (3) Application Settings Area Open with an application Select this when you want to enhance or correct the scanned images. You can specify the application from the pop-up menu. Send to an application Select this when you want to use the scanned images as they are in an application that allows you to browse or organize images.
Page 471 Settings (Save to PC (Photo)) Dialog Click Save to PC (Photo) on the (Scanning from the Operation Panel) tab to display the Settings (Save to PC (Photo)) dialog. In the Settings (Save to PC (Photo)) dialog, you can specify how to respond when saving images to a computer as photos after scanning them from the operation panel.
Page 472 Save in Displays the folder in which to save the scanned images. To change the folder, specify the destination folder in the dialog displayed by selecting Add... from the pop-up menu. The default save folder is the Pictures folder. Data Format Set from the operation panel.
Page 473 Settings (Save to PC (Document)) Dialog Click Save to PC (Document) on the (Scanning from the Operation Panel) tab to display the Settings (Save to PC (Document)) dialog. In the Settings (Save to PC (Document)) dialog, you can specify how to respond when saving images to a computer as documents after scanning them from the operation panel.
Page 474 Note • Scanning takes longer than usual when you enable this function. Reduce gutter shadow Reduces gutter shadows that appear between pages when scanning open booklets. Note • When you enable this function, scanning may take longer than usual with network connection.
Page 475 Note • When you select the Save to a subfolder with current date checkbox, the date and four digits are appended to the set file name. Save in Displays the folder in which to save the scanned images. To change the folder, specify the destination folder in the dialog displayed by selecting Add...
Page 476 Instructions Opens this guide. Defaults You can restore the settings in the displayed screen to the default settings.
Page 477 Settings (Attach to E-mail (Photo)) Dialog Click Attach to E-mail (Photo) on the (Scanning from the Operation Panel) tab to display the Settings (Attach to E-mail (Photo)) dialog. In the Settings (Attach to E-mail (Photo)) dialog, you can specify how to respond when attaching images to an e-mail as photos after scanning them from the operation panel.
Page 478 Save in Displays the folder in which to save the scanned images. To change the folder, specify the destination folder in the dialog displayed by selecting Add... from the pop-up menu. The default save folder is the Pictures folder. Data Format Set from the operation panel.
Page 479 Settings (Attach to E-mail (Document)) Dialog Click Attach to E-mail (Document) on the (Scanning from the Operation Panel) tab to display the Settings (Attach to E-mail (Document)) dialog. In the Settings (Attach to E-mail (Document)) dialog, you can specify how to respond when attaching images to an e-mail as documents after scanning them from the operation panel.
Page 480 Reduce gutter shadow Reduces gutter shadows that appear between pages when scanning open booklets. Note • When you enable this function, scanning may take longer than usual with network connection. Correct slanted text document Detects the scanned text and corrects the angle (within -0.1 to -10 degrees or +0.1 to +10 degrees) of the document.
Page 481 Note • When you select the Save to a subfolder with current date checkbox, the date and four digits are appended to the set file name. Save in Displays the folder in which to save the scanned images. To change the folder, specify the destination folder in the dialog displayed by selecting Add...
Page 482 Settings (General Settings) Dialog Click the (General Settings) tab to display the Settings (General Settings) dialog. In the Settings (General Settings) dialog, you can set the product to use, file size restriction on e-mail attachment, language to detect text in images, and folder in which to save images temporarily. Important •...
Page 483 Instructions Opens this guide. Defaults You can restore the settings in the displayed screen to the default settings.
Page 484: Network Selection Screen
Network Selection Screen You can select the scanners or printers to be used for scanning or printing over a network from your computer or the operation panel. Network Selection Screen In Product Name in the Settings (General Settings) dialog, select an item with "Network" after the product name from the list, then click Select that appears to the right of the product name to display the network selection screen.
Page 485 • If you have changed the Bonjour service name after selecting your scanner or printer by Bonjour service name, reopen the network selection screen and select the new Bonjour service name from Scanners. Note • If the Bonjour service name of your scanner or printer does not appear or cannot be selected, check the following, click OK to close the screen, then reopen it and try selecting again.
Page 486: Save Settings Dialog
Save Settings Dialog Select the Check scan results checkbox in Save Settings of the Settings dialog to display the Save Settings dialog after scanning. You can specify the data format and destination while viewing the thumbnails of scan results. Important •...
Page 487 (3) Save Settings Area File Name Enter the file name of the image to be saved. When you save a file, the date and four digits are appended to the set file name in the "_20XX0101_0001" format. Note • When you select the Save to a subfolder with current date checkbox, the date and four digits are appended to the set file name.
Page 488 Create a PDF file that supports keyword search Select this checkbox to convert text in images into text data and create PDF files that support keyword search. Important • This appears only when PDF or PDF (Multiple Pages) is selected in Data Format. Note •...
Page 489: Image Stitch Window
Image Stitch Window Click Stitch in the IJ Scan Utility main screen to display the Image Stitch window. You can scan the left and right halves of an item larger than the platen and combine them back into one image. You can scan items up to approximately twice as large as the platen. (1) Settings and Operation Buttons (2) Toolbar (3) Thumbnail View Area...
Page 490 Scan Image 1 Start Scanning Image 1 Scans the first item. Scan Image 2 Start Scanning Image 2 Scans the second item. Adjust cropping frames You can adjust the scan area in preview. If no area is specified, the image of the size selected in Select Output Size will be saved. If an area is specified, only the image in the cropping frame will be scanned and saved.
Page 491 Cancel Cancels Stitch scan. (2) Toolbar You can delete the scanned images or adjust the previewed images. (Delete) Deletes the scanned image. (Enlarge/Reduce) Allows you to enlarge or reduce the preview image. Left-clicking the Preview area enlarges the displayed image. Control-clicking the Preview area reduces the displayed image.
Page 492 When no image has been scanned: After scanning the first item by clicking Start Scanning Image 1: The image is scanned in the direction specified in Scan Direction, and 2 appears next to it. After scanning the second item by clicking Start Scanning Image 2: The two scanned images appear.
Page 493: Scanning With Scanner Driver
Scanning with Scanner Driver You can scan by starting the scanner driver from various applications. Refer to Help of Mac OS for how to scan. Important • When scanning with the scanner driver in Mac OS X v10.6.8, select JPEG or TIFF in Format. Scanned images are saved in the format set in Data Format in the Settings (Driver) dialog of IJ Scan Utility.
Page 494: Image Corrections And Color Adjustments
Image Corrections and Color Adjustments You can correct images and adjust colors using the scanner driver. Important • When image correction or color adjustment is applied to items without moire, dust/scratches, or faded colors, the color tone may be adversely affected. •...
Page 495 Note • If the image is not adjusted properly with Auto, specify the item type. • The color tone may change from the source image due to the Image Adjustment. In that case, set Image Adjustment to None. Reduce Dust Scanned photos may contain white dots caused by dust or scratches.
Page 496 Select this when the photo is slightly grainy. Medium It is recommended that you normally select this setting. High Select this when the photo is very grainy. This can affect the gradation and sharpness of the image. Important • Correction may not be applied properly if the scan area is too small. Gutter Correction Use this function to correct shadows that appear between pages when scanning open booklets.
Page 497 • How to place the item depends on your model and the item to be scanned. Unsharp Mask Emphasizes the outline of the subjects to sharpen the image. Descreen Reduces moire patterns. Printed materials are displayed as a collection of fine dots. "Moire" is a phenomenon where uneven gradation or a stripe pattern appears when such photos or pictures printed with fine dots are scanned.
Page 498: General Notes (Scanner Driver)
General Notes (Scanner Driver) The scanner driver is subject to the following restrictions. Keep these points in mind when using the scanner driver. Scanner Driver Restrictions • If the computer is shared among multiple users or when you have logged out and back on, a message indicating that the scanner driver is in use may appear.
Page 499: Updating The Scanner Driver
Updating the Scanner Driver Obtaining the Latest Scanner Driver Before Installing the Scanner Driver Installing the Scanner Driver...
Page 500: Obtaining The Latest Scanner Driver
Obtaining the Latest Scanner Driver Upgrading your current scanner driver to the latest scanner driver may solve some problems you have experienced. To obtain the scanner driver, access our website and download the scanner driver for your model. Important • Scanner driver can be downloaded for free; however, Internet connection fees apply. Related Topic Before Installing the Scanner Driver Installing the Scanner Driver...
Page 501: Before Installing The Scanner Driver
Before Installing the Scanner Driver Check the following points before installing the scanner driver. Check these also when you cannot install the scanner driver. Machine Status • If the machine and computer are connected with a USB cable, disconnect the USB cable from the computer.
Page 502: Installing The Scanner Driver
Installing the Scanner Driver Access our website via the Internet to download the latest scanner driver. Follow these steps to install the downloaded scanner driver. 1. Mount the disk. Double-click the downloaded disk image file. The file is decompressed and the disk is mounted. 2.
Page 503: Useful Information On Scanning
Useful Information on Scanning Adjusting Cropping Frames in the Image Stitch Window Resolution Data Formats...
Page 504: Adjusting Cropping Frames In The Image Stitch Window
Adjusting Cropping Frames in the Image Stitch Window "Cropping" is the act of selecting the area you want to keep in an image and discarding the rest when scanning it. In the Image Stitch window, you can specify a cropping frame on the image displayed in the Preview area. Note •...
Page 505: Resolution
Resolution The data in the image you have scanned is a collection of dots carrying information about brightness and color. The density of these dots is called "resolution", and resolution will determine the amount of detail your image contains. The unit of resolution is dots per inch (dpi). Dpi is the number of dots per inch (2.5 cm). The higher the resolution (value), the more detail in your image;...
Page 506 Note • When you will be printing the scanned image by enlarging it, scan by setting a higher resolution than the recommended one above.
Page 507: Data Formats
Data Formats You can select a data format when saving scanned images. You should specify the most suitable data format according to how you want to use the image on which application. Available data formats vary by application and operating system (Windows or Mac OS). See below for the characteristics of each image data format.
Page 508: Placing Items (When Scanning From A Computer)
Placing Items (When Scanning from a Computer) Learn how to place items on the platen of your scanner or printer. Place items correctly according to the type of item to be scanned. Otherwise, items may not be scanned correctly. Important •...
Page 509 format other than PDF, scan by specifying the data format. Placing Multiple Items: Allow 0.4 inch (1 cm) or more space between the edges (diagonally striped area) of the platen and items, and between items. Portions placed on the diagonally striped area cannot be scanned.
Page 510: Scanning From The Operation Panel Of The Machine
Scanning from the Operation Panel of the Machine Forwarding Scanned Data to the Computer Using the Operation Panel of the Machine Basic Attaching the Scanned Data to E-mail Using the Operation Panel of the Machine Setting Items for Scanning Using the Operation Panel of the Machine Network Scan Settings Selecting a Response to Commands from the Operation Panel Using IJ Scan Utility...
Page 511: Forwarding Scanned Data To The Computer Using The Operation Panel Of The Machine
Network Scan Settings • The destination and the file name are specified in Canon IJ Scan Utility. You can specify the destination and the file name in Canon IJ Scan Utility. For details on settings of Canon IJ Scan Utility: Settings Dialog Make sure that the machine is turned on.
Page 512 Note • If the Scan standby screen for forwarding the data to the USB-connected computer is displayed on the LCD, press the left Function button to display the screen for selecting to which you save the data. Select the computer to forward the scanned data following the procedure below. 1.
Page 513 Auto scan This item is available only when the machine is connected to the computer using a USB cable. The machine detects the type of the originals automatically and the image is forwarded in the optimized size, resolution and data format. Important •...
Page 514 If you do not continue scanning, press the left Function button. The scanned data is forwarded to the computer. Scanned data is forwarded to the computer according to the settings specified in Canon IJ Scan Utility. Remove the original on the platen glass after scanning is complete.
Page 515: Attaching The Scanned Data To E-Mail Using The Operation Panel Of The Machine
Network Scan Settings • The mail software and the file name are specified in Canon IJ Scan Utility. You can specify the destination and the file name in Canon IJ Scan Utility. For details on settings of Canon IJ Scan Utility: Settings Dialog Make sure that the machine is turned on.
Page 516 4. Use the button to select the computer to forward the scanned data, then press the OK button. Select Local (USB) for a USB-connected computer, or select the computer to forward the scanned data for a network-connected computer. The Scan standby screen is displayed. 5.
Page 517 Scanned data is forwarded to the computer and attached to an e-mail according to the settings specified in Canon IJ Scan Utility. For the settings or how to send an e-mail, refer to the mail software's instruction manual.
Page 518: Setting Items For Scanning Using The Operation Panel Of The Machine
• When you forward the scanned data to the computer or attach the data to an e-mail, you can specify the destination and file name using Canon IJ Scan Utility. Settings Dialog • If you scan originals from the computer, you can scan with advanced settings. For details on scanning...
Page 519: Unsharp Mask
3. Scan res (Scan resolution) Select the resolution for scanning. 4. Preview This setting is not available. 5. Reduce show-thru (Reducing show-through) Characters on the back may show through when scanning a thin document such as a newspaper. Select ON if characters seem to show through on the scanned document. This setting item is not available when Photo is selected for Doc.type.
Page 520: Network Scan Settings
• If you cannot scan, check that your scanner or printer is selected in the network selection screen. • For USB connection, select "Canon XXX series" (where "XXX" is the model name) for Product Name. Setting for Scanning from the Operation Panel You can make the setting for scanning from the operation panel.
Page 521 The Settings (General Settings) dialog appears. 4. In Product Name, select an item with "Network" after the product name, then click Select that appears to its right. network selection screen appears. 5. Click Scan-from-Operation-Panel Settings. The Scan-from-Operation-Panel Settings screen appears. 6.
Page 522: Selecting A Response To Commands From The Operation Panel Using Ij Scan Utility
Selecting a Response to Commands from the Operation Panel Using IJ Scan Utility IJ Scan Utility allows you to specify how to respond when scanning from the operation panel. Note • The screens for scanning with Auto Scan from the operation panel are used as examples in the following descriptions.
Page 523 Settings (Save to PC (Auto)) Dialog Settings (Save to PC (Photo)) Dialog Settings (Save to PC (Document)) Dialog Settings (Attach to E-mail (Photo)) Dialog Settings (Attach to E-mail (Document)) Dialog 4. Set Scan Options. 5. Specify the file name and other settings in Save Settings.
Page 524 6. Select the application you want to start after scanning in Application Settings. 7. Click OK. The responses will be executed according to the specified settings when you start scanning from the operation panel.
Page 525: Troubleshooting
Troubleshooting The Machine Cannot Be Powered On Printing Does Not Start Paper Does Not Feed Properly/"No Paper" Error Occurs Print Results Not Satisfactory Ink Is Not Ejected Paper Jams If an Error Occurs Search Each Function Problems with Network Communication Problems with Printing Problems with Printing Quality Problems with Scanning...
Page 526: Problems With Network Communication
Problems with Network Communication Problems with the Machine While Using with Network Cannot Detect a Machine on a Network Other Problems with Network...
Page 527: Problems With The Machine While Using With Network
Problems with the Machine While Using with Network The Machine Stopped Working Suddenly Printing Speed Is Slow Cannot Use the Machine on Replacing an Access Point or Changing Its settings...
Page 528: The Machine Stopped Working Suddenly
The Machine Stopped Working Suddenly Cannot Communicate with the Machine over the Wireless LAN Cannot Communicate with the Machine Using the Access Point Mode Cannot Print or Scan from a Computer Connected to the Network Cannot Communicate with the Machine over the Wireless LAN Make sure that the machine is turned on.
Page 529 Make sure that the firewall of the security software is disabled. Check10 If the firewall function of your security software is turned on, a message may appear warning that Canon software is attempting to access the network. If the warning message appears, set the security software to always allow access.
Page 530 You can connect up to 5 devices using the access point mode. Cannot Print or Scan from a Computer Connected to the Network Make sure that the network settings of the computer are correct. Check1 For the procedures to set up the computer, refer to the instruction manual of your computer or contact its manufacturer.
Page 531: Printing Speed Is Slow
Printing Speed Is Slow The machine may be printing out a large job issued from another computer. Check1 Make sure that the radio status is good and adjust the installation positions Check2 while monitoring the radio status with IJ Network Tool. Monitoring Wireless Network Status Make sure that there is no barrier or obstacle between the access point and the machine.
Page 532: Cannot Use The Machine On Replacing An Access Point Or Changing Its Settings
Cannot Use the Machine on Replacing an Access Point or Changing Its settings When you replace an access point, perform network setup of the machine again. Perform network setup again according to the instructions on our website. If the problem is not resolved, see below. Cannot Communicate with the Machine After Applying MAC/IP Address Filtering or Entering an Encryption Key to the Access Point When Encryption Is Enabled, Cannot Communicate With the Machine After the Encryption Type Was...
Page 533: Cannot Detect A Machine On A Network
Cannot Detect a Machine on a Network Cannot Detect the Machine When Setting up Network Communication The Machine Cannot Be Detected in the Wireless LAN...
Page 534: Cannot Detect The Machine When Setting Up Network Communication
Cannot Detect the Machine When Setting up Network Communication If the machine could not be detected on the network when setting up the network communication, confirm the network settings before redetecting the machine. Cannot Detect the Machine during Wireless LAN Setup: Check 1 Note •...
Page 535: Cannot Detect The Machine During Wireless Lan Setup: Check 1
Cannot Detect the Machine during Wireless LAN Setup: Check 1 Are the machine and network device (router, access point, etc.) turned on? Make sure that the machine is turned on. Confirming that the Power Is On Make sure that the network device (router, access point, etc.) is turned on. If the machine or the network device is turned off: Turn on the machine or the network device.
Page 536: Cannot Detect The Machine During Wireless Lan Setup: Check 2
Cannot Detect the Machine during Wireless LAN Setup: Check 2 Is the wireless LAN setting of the machine enabled? Make sure that the Wi-Fi lamp of the machine is lit. If the Wi-Fi lamp is off: The wireless LAN setting of the machine is disabled. Enable the wireless LAN setting of the machine. After enabling the wireless LAN setting, click Back to Top on the Check Printer Settings screen to try to set up the network communication from the beginning.
Page 537: Cannot Detect The Machine During Wireless Lan Setup: Check 3
Cannot Detect the Machine during Wireless LAN Setup: Check 3 Is the machine connected to the access point? By using the operation panel of the machine, make sure that the machine is connected to the access point. Select Setup on the HOME screen, then select Device settings > LAN settings > Confirm LAN settings >...
Page 538: Cannot Detect The Machine During Wireless Lan Setup: Check 4
Cannot Detect the Machine during Wireless LAN Setup: Check 4 Are the SSID of the access point connected to your computer and that connected to the machine the same? You can confirm the SSID of the access point connected to the machine on the LCD. Select Setup on the HOME screen, then select Device settings >...
Page 539: Cannot Detect The Machine During Wireless Lan Setup: Check 5
• When the message does not appear on your computer: Cancel to set up, then set the security software to allow Canon software* to access the network. * Set the security software to allow Setup.app, Canon IJ Network Tool.app, canonijnetwork.bundle, CIJScannerRegister.app, Canon IJ Scan Utility2.app, and...
Page 540: Cannot Detect The Machine During Wireless Lan Setup: Check 6
Cannot Detect the Machine during Wireless LAN Setup: Check 6 Check the settings of the access point. Check the settings of the access point for the network connection such as IP address filtering, MAC address filtering, or DHCP function. Make sure that the radio channel of the access point and that assigned to the machine are the same. For details on how to check the settings of the access point, refer to the instruction manual supplied with the access point or contact its manufacturer.
Page 541: The Machine Cannot Be Detected In The Wireless Lan
Make sure that the firewall of the security software is disabled. Check11 If the firewall function of your security software is turned on, a message may appear warning that Canon software is attempting to access the network. If the warning message appears, set the security software to always allow access.
Page 542 When using a router, connect the machine and computer to the LAN side Check12 (same network segment). When the machine is connected to an AirPort Base Station via a LAN, use Check13 alphanumeric characters for the name of the network (SSID). If the problem is not resolved, perform setup again according to the instructions on our website.
Page 543: Other Problems With Network
Other Problems with Network Forgot an Access Point Name, SSID, or a Network Key The Message Is Displayed on the Computer Screen During Setup The Administrator Password Set to the Machine Was Forgotten Checking Information about the Network How to Restore the Machine's Network Settings to Factory Default...
Page 544: Forgot An Access Point Name, Ssid, Or A Network Key
Forgot an Access Point Name, SSID, or a Network Key Cannot Connect with an Access Point to Which a WEP or WPA/WPA2 Key Is Set (You Forgot the WEP or WPA/WPA2 Key) How to Set an Encryption Key Cannot Connect with an Access Point to Which a WEP or WPA/WPA2 Key Is Set (You Forgot the WEP or WPA/WPA2 Key) For information on how to set up the access point, refer to the instruction manual provided with the access point or contact its manufacturer.
Page 545 Enter the passphrase configured on the access point (a sequence of between 8 and 63 alphanumeric characters, or a 64-character hexadecimal number). Either TKIP (basic encryption) or AES (secure encryption) is selected automatically for the dynamic encryption method. For details, see Changing the WPA/WPA2 Detailed Settings.
Page 546: The Message Is Displayed On The Computer Screen During Setup
The Message Is Displayed on the Computer Screen During Setup The Enter Password Screen Is Displayed During Setup The Screen for Setting the Encryption Is Displayed After Selecting the Access Point in the Access Points Screen "You are connecting the machine to the non encrypted wireless network" Is Displayed The Enter Password Screen Is Displayed During Setup The following screen is displayed if an administrator password is set to the machine which has already been set up to use via a network.
Page 547: The Administrator Password Set To The Machine Was Forgotten
The Administrator Password Set to the Machine Was Forgotten Initialize the machine settings. Select Reset all, then the administrator password reverts to the default. Reset setting After initializing the machine settings, perform setup according to the instructions on our website.
Page 548: Checking Information About The Network
To display the network setting information using IJ Network Tool, select Network Information on the View menu. Canon IJ Network Tool Menus Checking the IP Address or the MAC Address of the Computer To check the IP address or MAC address assigned to the computer, follow the procedure below.
Page 549 1. Open the Utilities folder in the Applications folder. 2. Start Network Utility. 3. Click the Ping button. 4. Make sure that Send only XX pings (XX are numbers) is selected. 5. Enter the IP address of the target machine or the target access point in Enter the network address to ping..
Page 550: How To Restore The Machine's Network Settings To Factory Default
How to Restore the Machine's Network Settings to Factory Default Important • Note that initialization erases all network settings on the machine, and printing or scanning operation from a computer over network may become impossible. To use the machine over network, perform setup according to the instructions on our website.
Page 551: Problems With Printing
Problems with Printing Printing Does Not Start Paper Jams Paper Does Not Feed Properly/"No Paper" Error Occurs Cannot Print Properly with Automatic Duplex Printing Copying/Printing Stops Before It Is Completed...
Page 552: Printing Does Not Start
Printing Does Not Start Make sure that the power plug is securely plugged in, then press the ON button Check1 to turn the machine on. While the POWER lamp is flashing, the machine is initializing. Wait until the POWER lamp stops flashing and remains lit.
Page 553 Make sure that your machine's name is selected in Printer in the Print dialog. Note • To make the machine the one selected by default, select the machine for Default printer. Restart your computer if you are printing from the computer. Check8...
Page 554: Paper Jams
Paper Jams When paper is jammed, a troubleshooting message is displayed automatically. Take the appropriate action described in the message. • When a Support Code and a message are displayed on the computer screen: * The screen differs depending on the OS you are using. •...
Page 555: Paper Does Not Feed Properly/"No Paper" Error Occurs
Paper Does Not Feed Properly/"No Paper" Error Occurs Make sure that paper is loaded. Check1 Loading Paper Make sure of the following when you load paper. Check2 • When loading two or more sheets of paper, flip through the paper before loading. •...
Page 556 Changing the Machine Settings on the LCD • To set by using your computer In the Canon IJ Printer Utility, select Custom Settings in the pop-up menu, select the Prevent paper double-feed check box, and then click Apply. To open the Canon IJ Printer Utility, see Opening the Canon IJ Printer Utility.
Page 557: Cannot Print Properly With Automatic Duplex Printing
Cannot Print Properly with Automatic Duplex Printing Is the setting for automatic duplex printing selected? Check1 Make sure that the Two-Sided check box is selected on the Print dialog. Duplex Printing Make sure that the actual size of the paper is suitable for automatic duplex Check2 printing.
Page 558: Copying/Printing Stops Before It Is Completed
Copying/Printing Stops Before It Is Completed Is the paper loaded? Check1 Make sure that paper is loaded. If the machine has run out of paper, load paper. Do the printing documents have lots of photographs or illustrations? Check2 As printing large data such as photos or graphics takes time for the machine and the computer to process, the machine may appear to have stopped operating.
Page 559: Problems With Printing Quality
Problems with Printing Quality Print Results Not Satisfactory Ink Is Not Ejected...
Page 560: Print Results Not Satisfactory
Print Results Not Satisfactory If the print result is not satisfactory due to white streaks, misaligned lines, or uneven colors, confirm the paper and print quality settings first. Do the page size and media type settings match the size and type of the loaded Check1 paper? When these settings are incorrect, you cannot obtain a proper print result.
Page 561 Paper Is Smudged/Printed Surface Is Scratched Back of the Paper Is Smudged Vertical Lines Are Printed on the Sides of the Printout Colors Are Uneven or Streaked...
Page 562: Cannot Print To End Of Job
Cannot Print to End of Job Select the setting not to compress the printing data. Check1 Is the space of your computer's hard disk sufficient? Check Delete unnecessary files to free disk space.
Page 563: No Printing Results/Printing Is Blurred/Colors Are Wrong/White Streaks
No Printing Results/Printing Is Blurred/Colors Are Wrong/White Streaks No Printing Results Printing Is Blurred Colors Are Wrong White Streaks...
Page 564 Did you confirm the paper and print quality settings? Check1 Print Results Not Satisfactory Check the status of ink tanks. Replace the ink tank if the ink has run out. Check2 Replacing an Ink Tank Is the orange tape or protective film remaining? Check3 Make sure that all of the protective film is peeled off and the Y-shape air hole is exposed, as illustrated in (A).
Page 565 • When copying, see also the sections below: Is the platen glass dirty? Check6 Clean the platen glass. Cleaning the Platen Glass and Document Cover Make sure that the original is properly loaded on the platen glass. Check7 Loading Originals Is the original loaded with the side to be copied facing down on the platen Check8 glass?
Page 566: Lines Are Misaligned
Lines Are Misaligned Did you confirm the paper and print quality settings? Check1 Print Results Not Satisfactory Perform Print Head Alignment. Check2 If printed lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position. Aligning the Print Head Note •...
Page 567: Printed Paper Curls Or Has Ink Blots
Is Photo Paper used for printing photographs? Check3 When printing data with high color saturation such as photographs or images in deep color, we recommend using Photo Paper Plus Glossy II or other Canon speciality paper. Media Types You Can Use...
Page 568: Paper Is Smudged/Printed Surface Is Scratched
Paper Is Smudged/Printed Surface Is Scratched Paper Is Smudged The Edges of Paper Are Smudged Printed Surface Is Smudged Printed Surface Is Scratched Did you confirm the paper and print quality settings? Check1 Print Results Not Satisfactory Is the appropriate type of paper used? Check the followings: Check2 •...
Page 569 Changing the Machine Settings on the LCD • To set by using your computer In the Canon IJ Printer Utility, select Custom Settings in the pop-up menu, select the Prevent paper abrasion check box, and then click Apply. To open the Canon IJ Printer Utility, see Opening the Canon IJ Printer Utility.
Page 570 Doing so gives the printed surface enough time to dry so that paper smudged and scratched are prevented. 1. Make sure that the machine is turned on. 2. Open the Canon IJ Printer Utility. Opening the Canon IJ Printer Utility...
Page 571 4. Drag the Ink Drying Wait Time: slide bar to set the wait time, and then click Apply. 5. Confirm the message and click OK.
Page 572: Back Of The Paper Is Smudged
Back of the Paper Is Smudged Did you confirm the paper and print quality settings? Check1 Print Results Not Satisfactory Perform the Bottom Plate Cleaning to clean the inside of the machine. Check2 Cleaning the Inside of the Machine (Bottom Plate Cleaning) Note •...
Page 573: Vertical Lines Are Printed On The Sides Of The Printout
Vertical Lines Are Printed on the Sides of the Printout Is the size of the loaded paper correct? Check The vertical lines may be printed in the margin if the size of the loaded paper is larger than that you have specified.
Page 574: Colors Are Uneven Or Streaked
Colors Are Uneven or Streaked Colors Are Uneven Colors Are Streaked Did you confirm the paper and print quality settings? Check1 Print Results Not Satisfactory Print the Nozzle Check Pattern and perform any necessary maintenance Check2 operations such as Print Head Cleaning. Print the Nozzle Check Pattern to determine whether the ink ejects properly from the print head nozzles.
Page 575 If Print Head Deep Cleaning does not resolve the problem, the print head may be damaged. Contact the service center. Perform Print Head Alignment. Check3 Aligning the Print Head Note • If the problem is not resolved after performing the Print Head Alignment, perform Print Head Alignment manually referring to Aligning the Print Head Position from Your Computer.
Page 576: Ink Is Not Ejected
Ink Is Not Ejected Has the ink run out? Check1 Open the operation panel, then check the status of ink lamp. Checking the Ink Status Is the orange tape or protective film remaining? Check2 Make sure that all of the protective film is peeled off and the Y-shape air hole is exposed, as illustrated in (A). If the orange tape is left as in (B), pull the orange tape and remove it.
Page 577: Problems With Scanning
Problems with Scanning Problems with Scanning Scan Results Not Satisfactory...
Page 578: Problems With Scanning
Problems with Scanning Scanner Does Not Work Scanner Driver Does Not Start Error Message Appears and the Scanner Driver Screen Does Not Appear Cannot Scan Multiple Items at One Time Cannot Scan Properly with Auto Scan Slow Scanning Speed "There is not enough memory." Message Is Displayed Computer Stops Operating during Scanning Scanned Image Does Not Open...
Page 579: Scanner Does Not Work
Scanner Does Not Work Make sure that your scanner or printer is turned on. Check 1 Connect the USB cable to a different USB port on the computer. Check 2 If the USB cable is connected to a USB hub, remove it from the USB hub and Check 3 connect it to a USB port on the computer.
Page 580: Scanner Driver Does Not Start
Scanner Driver Does Not Start Make sure that the scanner driver is installed. Check 1 If not installed, install the scanner driver from the web page. Select your scanner or printer on the application's menu. Check 2 Note • The operation may differ depending on the application. Make sure that the application supports the ICA (Image Capture Architecture) Check 3 driver.
Page 581: Error Message Appears And The Scanner Driver Screen Does Not Appear
Error Message Appears and the Scanner Driver Screen Does Not Appear Make sure that your scanner or printer is turned on. Check 1 Turn off your scanner or printer, then reconnect the USB cable and replug the Check 2 power cord. Connect the USB cable to a different USB port on the computer.
Page 582: Cannot Scan Multiple Items At One Time
Cannot Scan Multiple Items at One Time Make sure that the items are placed correctly. Check 1 Placing Items (When Scanning from a Computer) Check if you can properly scan one item. Check 2 Some applications do not support multiple image scanning. In that case, scan each item individually.
Page 583: Cannot Scan Properly With Auto Scan
Cannot Scan Properly with Auto Scan Make sure that the items are placed correctly. Check 1 Placing Items (When Scanning from a Computer) Multiple items scanning may not be supported. Check 2 Some applications do not support multiple image scanning. In that case, scan each item individually.
Page 584: Slow Scanning Speed
Slow Scanning Speed To view the image on a monitor, set the output resolution to around 150 dpi. To Check 1 print, set it to around 300 dpi. Resolution Set Fading Correction, Grain Correction, etc. to None. Check 2 Refer to "Image Corrections and Color Adjustments"...
Page 585: There Is Not Enough Memory." Message Is Displayed
"There is not enough memory." Message Is Displayed Exit other applications and try again. Check 1 Reduce the resolution or output size and scan again. Check 2 Resolution...
Page 586: Computer Stops Operating During Scanning
Computer Stops Operating during Scanning Restart the computer, reduce the output resolution and scan again. Check 1 Resolution Delete unnecessary files to obtain sufficient free hard disk space, then scan Check 2 again. Error message may appear if there is not enough hard disk space to scan and save, when the image size is too large (such as when scanning a large item at high resolution).
Page 587: Scanned Image Does Not Open
Scanned Image Does Not Open If the data format is not supported by the application, scan the image again and Check select a popular data format such as JPEG when saving it. Refer to the application's manual for details. If you have any questions, contact the manufacturer of the application.
Page 588: Scan Results Not Satisfactory
Scan Results Not Satisfactory Scan Quality (Image Displayed on the Monitor) Is Poor Scanned Image Is Surrounded by Extra White Areas Cannot Scan at the Correct Size Position or Size of the Image Cannot be Detected Correctly When Scanning from the Operation Panel Item Is Placed Correctly, but the Scanned Image Is Slanted Scanned Image Is Enlarged (Reduced) on the Computer Monitor...
Page 589: Scan Quality (Image Displayed On The Monitor) Is Poor
Scan Quality (Image Displayed on the Monitor) Is Poor If the image is jagged, increase the scanning resolution, or select TIFF or PNG Check 1 in Data Format of the Settings dialog. Resolution Settings Dialog Set the display size to 100 %. Check 2 Some applications do not display images clearly if the display size is too small.
Page 590: Scanned Image Is Surrounded By Extra White Areas
Scanned Image Is Surrounded by Extra White Areas Specify the scan area. Check Manually specify the scan area when there are white margins or unwanted areas along the edges of the scanned images in the Image Stitch window. Adjusting Cropping Frames in the Image Stitch Window...
Page 591: Cannot Scan At The Correct Size
Cannot Scan at the Correct Size Make sure that the items are placed correctly. Check Placing Items (When Scanning from a Computer)
Page 592: Panel
Position or Size of the Image Cannot be Detected Correctly When Scanning from the Operation Panel Make sure that the items are placed correctly. Check 1 Placing Items (When Scanning from a Computer) Check that the settings match the item to be scanned. Check 2 If you cannot scan properly by automatically detecting the item type, specify the item type and size.
Page 593: Item Is Placed Correctly, But The Scanned Image Is Slanted
Item Is Placed Correctly, but the Scanned Image Is Slanted When Document or Magazine is selected for Select Source, deselect the Check Correct slanted text document checkbox and scan the item again. Settings (Document Scan) Dialog Settings (Custom Scan) Dialog...
Page 594: Scanned Image Is Enlarged (Reduced) On The Computer Monitor
Scanned Image Is Enlarged (Reduced) on the Computer Monitor Change the display setting in the application. Check 1 Refer to the application's manual for details. If you have any questions, contact the manufacturer of the application. Click Driver in the IJ Scan Utility main screen, then change the resolution Check 2 setting and scan again.
Page 595: Problems With The Machine
Problems with the Machine The Machine Cannot Be Powered On The Machine Turns Off Unintentionally Cannot Connect to Computer with a USB Cable Properly Cannot Communicate with the Machine with USB Connection LCD Cannot Be Seen At All An Unintended Language Is Displayed on the LCD Print Head Holder Does Not Move to the Position for Replacing...
Page 596: The Machine Cannot Be Powered On
The Machine Cannot Be Powered On Press the ON button. Check1 Make sure that the power plug is securely plugged into the power cord Check2 connector of the machine, then turn it back on. Unplug the machine from the power supply, then plug the machine back in and Check3 turn the machine back on after leaving it for at least 3 minutes.
Page 597: The Machine Turns Off Unintentionally
The machine turns off automatically according to the elapsed time you specified if you activate the setting to turn the unit off automatically. If you do not want the machine to turn off automatically, open Canon IJ Printer Utility, select Power Settings in the pop-up menu, then select Disable for Auto Power Off on Auto Power.
Page 598: Cannot Connect To Computer With A Usb Cable Properly
Cannot Connect to Computer with a USB Cable Properly Printing or Scanning Speed Is Slow/Hi-Speed USB Connection Does Not Work If your system environment is not fully compatible with Hi-Speed USB, the machine will operate at a lower speed provided under USB 1.1. In this case, the machine operates properly but printing or scanning speed may slow down due to communication speed.
Page 599: Cannot Communicate With The Machine With Usb Connection
Cannot Communicate with the Machine with USB Connection Make sure that the machine is turned on. Check1 Make sure that the USB cable is connected properly. Check2 Connecting the Machine to the Computer Using a USB Cable to connect the USB cable properly. Do not start up IJ Network Tool while printing.
Page 600: Lcd Cannot Be Seen At All
LCD Cannot Be Seen At All • If the POWER lamp is off: The machine is not powered on. Connect the power cord and press the ON button. • If the POWER lamp is lit: The LCD may be in the screen-saver mode. Press one of the buttons on the operation panel.
Page 601: An Unintended Language Is Displayed On The Lcd
An Unintended Language Is Displayed on the LCD Select the language you want to be displayed according to the following procedure. 1. Press the HOME button and wait for about 5 seconds. 2. Select Setup on the HOME screen. LCD and Operation Panel 3.
Page 602: Print Head Holder Does Not Move To The Position For Replacing
Print Head Holder Does Not Move to the Position for Replacing Is the POWER lamp off? Check1 Check if the POWER lamp is lit. The print head holder will not move unless the power is on. If the POWER lamp is off, close the operation panel and turn the machine on.
Page 603: Problems With Installation/Downloading
Problems with Installation/Downloading Cannot Install the MP Drivers Uninstalling IJ Network Tool...
Page 604: Cannot Install The Mp Drivers
Cannot Install the MP Drivers Download the driver from the support page of our website, then reinstall it.
Page 605: Uninstalling Ij Network Tool
• Even if IJ Network Tool is uninstalled, you can print over network or scan from the computer. However, you cannot change the network settings over network. 1. Select Applications from the Go menu of Finder, double-click Canon Utilities > IJ Network Tool, drag the Canon IJ Network Tool icon into the Trash.
Page 606: About Errors/Messages Displayed
About Errors/Messages Displayed If an Error Occurs A Message Is Displayed Error Message Appears on a PictBridge (Wireless LAN) Compliant Device...
Page 607: If An Error Occurs
If an Error Occurs When an error occurs in printing such as the machine is out of paper or paper is jammed, a troubleshooting message is displayed automatically. Take the appropriate action described in the message. When an error occurs, a Support Code (error number) is displayed on the computer screen or the LCD. •...
Page 608: A Message Is Displayed
A Message Is Displayed This section describes some of the errors or messages. Note • A Support Code (error number) is displayed on the computer or on the LCD for some error or message. For details on errors with Support Codes, refer to Support Code List.
Page 609 • To uninstall the Inkjet Printer/Scanner/Fax Extended Survey Program: 1. Stop the Inkjet Printer/Scanner/Fax Extended Survey Program. Changing the setting: 2. Select Applications from the Go menu of Finder, and double-click the Canon Utilities folder, then the Inkjet Extended Survey Program folder.
Page 610 To display the confirmation screen every time the printer usage information is sent or to resume surveying, follow the procedure below. 1. Select Applications from the Go menu of Finder, and double-click the Canon Utilities folder, then the Inkjet Extended Survey Program folder.
Page 611: Error Message Appears On A Pictbridge (Wireless Lan) Compliant Device
Note • This section describes errors that are indicated on Canon-brand PictBridge (Wireless LAN) compliant devices. The error messages and operations may vary depending on the device you are using. For errors on non-Canon PictBridge (Wireless LAN) compliant devices, check the Support Code (error number) on the LCD and take the appropriate action to clear the error.
Page 612 Check the Support Code on the LCD and take the appropriate action to resolve the error. Support Code List "No ink"/"Ink cassette error" • The ink tank is not installed. Install the ink tank. Replacing an Ink Tank • The ink tank is not compatible with this machine.
Page 613: If You Cannot Resolve The Problem
If you cannot resolve the problem with any of the workarounds in this chapter, please contact the seller of the machine or the service center. Canon support staff are trained to be able to provide technical support to satisfy customers. Caution •...
Page 614: Support Code List
Support Code List The support code appears on the LCD and the computer screen when an error occurs. "Support Code" means the error number and appears with an error message. When an error occurs, check the support code displayed on the LCD or the computer screen and take the appropriate action.
Page 615: Support Code List (When Paper Is Jammed)
Support Code List (When Paper Is Jammed) If the paper is jammed, remove it following the procedure appropriate for each case. • If you can see the jammed paper at the paper output slot: 1300 • If you cannot see the jammed paper at the paper output slot: 1303 •...
Page 616 1300 Cause Paper is jammed in the paper output slot. Action If you can see the jammed paper at the paper output slot, remove the paper following the procedure below. Note • If you need to turn off the machine to remove jammed paper during printing, press the Stop button to cancel print jobs before turning off the machine.
Page 617 If you cannot remove the paper or the paper tears inside the machine, or if the paper jam error continues after removing the paper, contact the service center.
Page 618 1303 Cause Paper is jammed inside the machine at the transport unit. Action If you cannot see the paper at the paper output slot, remove the paper from the transport unit. Remove the paper following the procedure below. Note • If you need to turn off the machine to remove jammed paper during printing, press the Stop button to cancel print jobs before turning off the machine.
Page 619 Note • If the paper is rolled up and it is difficult to remove, grasp the edges of the paper, then remove the jammed paper. • If you cannot remove the jammed paper from the transport unit, close the transport unit, take back the machine in original position, then remove the paper from inside the machine.
Page 620 1304 Cause Paper is jammed when performing automatic duplex printing. Action If the paper is jammed when performing automatic duplex printing, remove the paper following the procedure below. Note • If you need to turn off the machine to remove jammed paper during printing, press the Stop button to cancel print jobs before turning off the machine.
Page 621 6. Pull out the jammed paper slowly. When you pull the jammed paper, support the machine with your hand so that it does not fall down. Note • If the paper is rolled up and it is difficult to remove, grasp the edges of the paper, then remove the jammed paper.
Page 622 8. Plug the machine back in and turn the machine back on. All print jobs in the queue are canceled. Reprint if necessary. If you cannot remove the paper or the paper tears inside the machine, or if the paper jam error continues after removing the paper, contact the service center.
Page 623: Paper Is Jammed Inside The Machine
Paper Is Jammed inside the Machine If the jammed paper tears and you cannot remove the paper either from the paper output slot or from the transport unit, or if the jammed paper remains inside the machine, remove the paper following the procedure below.
Page 624 4. Hold the jammed paper with your hands. If the paper is rolled up, pull it out. 5. Pull the paper slowly not to tear it, then pull the paper out. Keep an angle of the paper about 45 degrees and pull it slowly. 6.
Page 625 • Does the piece of paper remain in the right side or the left side space (C) inside the machine? 7. Close the operation panel slowly. All print jobs in the queue are canceled. Reprint if necessary. Note • When reloading the paper, confirm that you are using the paper suited for printing and are loading it correctly.
Page 626: In Other Cases
In Other Cases Make sure of the following: Are there any foreign objects around the paper output slot? Check1 Is the paper curled? Check2 Load the paper after correcting its curl.
Page 627 1003 Cause The machine is out of paper, or paper does not feed. Action Close the paper output tray, pull the cassette out, then load the paper. When you load the paper, insert the paper stack until the leading edge touches the far end of the cassette.
Page 628 1200 Cause The operation panel is open. Action Close the operation panel and wait for a while. Do not close it while you are replacing an ink tank.
Page 629 1250 Cause The paper output tray is closed. Action Open the paper output tray to resume printing.
Page 630 1310 Cause The size of paper may not be compatible with automatic duplex printing. Action The sizes of media suitable for auto duplex printing are A4 and Letter. Make sure that the size of the paper loaded in the machine is correct. Pressing the OK button will eject the paper and restart printing from the front side of the next paper.
Page 631 1401 Cause The print head may be damaged. Action Contact the service center.
Page 632 1403 Cause The print head may be damaged. Action Contact the service center.
Page 633 1405 Cause The print head may be damaged. Action Contact the service center.
Page 634 1410 Cause The ink tank cannot be recognized. Action Open the operation panel and replace the ink tank which lamp is off.
Page 635 1411 Cause The ink tank cannot be recognized. Action Open the operation panel and replace the ink tank which lamp is off.
Page 636 1412 Cause The ink tank cannot be recognized. Action Open the operation panel and replace the ink tank which lamp is off.
Page 637 1413 Cause The ink tank cannot be recognized. Action Open the operation panel and replace the ink tank which lamp is off.
Page 638 1414 Cause The ink tank cannot be recognized. Action Open the operation panel and replace the ink tank which lamp is off.
Page 639 1600 Cause If the lamp on the ink tank is flashing, ink may have run out. Action Replacing the ink tank is recommended. If printing is in progress and you want to continue printing, press the machine's OK button with the ink tank installed.
Page 640 1660 Cause The ink tank is not installed. Action Install the ink tank.
Page 641 1680 Cause Some ink tanks are not installed in the correct position. (The lamp on the ink tank flashes.) Action Confirm that the ink tanks are installed in the appropriate positions.
Page 642 1681 Cause More than one ink tanks of the same color are installed. (The lamp on the ink tank flashes.) Action Confirm that the ink tanks are installed in the appropriate positions.
Page 643 1684 Cause The ink tank cannot be recognized. Action Printing cannot be executed because the ink tank may not be installed properly or may not be compatible with this machine. Install the appropriate ink tank. If you want to cancel printing, press the machine's Stop button.
Page 644 With this operation, releasing the function for detecting the remaining ink level is memorized. Please be advised that Canon shall not be liable for any malfunction or trouble which may be caused by continuation of printing under the ink out condition.
Page 645 With this operation, releasing the function for detecting the remaining ink level is memorized. Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition or refilled ink tanks.
Page 646 1700 Cause The ink absorber is almost full. Action Press the machine's OK button to continue printing. Contact the service center.
Page 647 1701 Cause The ink absorber is almost full. Action Press the machine's OK button to continue printing. Contact the service center.
Page 648 1712 Cause The ink absorber is almost full. Action Press the machine's OK button to continue printing. Contact the service center.
Page 649 1713 Cause The ink absorber is almost full. Action Press the machine's OK button to continue printing. Contact the service center.
Page 650 1714 Cause The ink absorber is almost full. Action Press the machine's OK button to continue printing. Contact the service center.
Page 651 1715 Cause The ink absorber is almost full. Action Press the machine's OK button to continue printing. Contact the service center.
Page 652 1871 Cause The cassette is not inserted. Action Close the paper output tray, push the cassette so that the mark on the cassette aligns with the mark on the machine. Open the paper output tray, then press the machine's OK button. Note •...
Page 653 1890 Cause The protective material for the print head holder or the tape may remain attached to the holder. Action Open the operation panel, then confirm that the protective material or the tape does not remain attached to the print head holder. If you find the protective material or the tape remains attached, remove it, then close the operation panel.
Page 654 2110 Cause The paper settings for printing or copying are different from the cassette paper information registered to the machine. Note • For details on the proper combination of paper settings you can specify by the printer driver or on the LCD: Setting the Media Type with the Printer Driver and on the Printer (Windows)
Page 655 Select what to do as necessary. Note • Depending on the setting, the choices below may not be displayed. Print with paper in cass. settings Select if you want to print on the paper loaded in the cassette without changing the paper settings. For example, when the paper setting for printing or copying is B5 and the cassette paper information registered to the machine is A4, the machine starts printing or copying with B5 on the paper loaded in the cassette.
Page 656 Note • You can disable the message which prevents misprinting. When you disable the message, the machine starts printing or copying even though the paper settings for printing or copying and the cassette paper information registered to the machine are different. •...
Page 657 2120 Cause The paper settings of the cassette is not complete. Action If the following screen is displayed, the paper settings of cassette is not complete. Press the machine's OK button or the right Function button to terminate the paper settings of the cassette.
Page 658 2700 Cause Some errors occurred while copying and a certain time passed. Action Press the OK button to dismiss the error, and try to copy again.
Page 659 2900 Cause Scanning the print head alignment sheet has failed. Action Press the OK button to dismiss the error, then take the actions described below. • Make sure that the print head alignment sheet is set in the correct position and orientation on the platen glass.
Page 660 2901 Cause Printing of the print head alignment pattern is complete and the machine is in waiting for scanning the sheet. Action Proceed to scan the printed alignment pattern. 1. Load the print head alignment sheet on the platen glass. Load the print head alignment sheet with the printed side facing down and align the mark on the upper left corner of the sheet with the alignment mark...
Page 661 The specified data cannot be printed. Action When you print the contents on CREATIVE PARK PREMIUM, confirm the message on the computer screen, make sure that genuine Canon ink tanks are installed properly for all colors, then start printing again.
Page 662 4103 Cause Cannot perform printing with the current print settings. Action Press the machine's Stop button to cancel printing. Then change the print settings and print again.
Page 663 5011 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
Page 664 5012 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
Page 665 5100 Cause Printer error has occurred. Action Cancel printing and turn off the machine. Then confirm the following. • Confirm that there are no materials (e.g. the protective material or jammed paper) that is preventing the print head holder from moving. If any, remove the materials.
Page 666 5200 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
Page 667 5400 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
Page 668 5B00 Cause Printer error has occurred. Action Contact the service center.
Page 669 5B01 Cause Printer error has occurred. Action Contact the service center.
Page 670 5B12 Cause Printer error has occurred. Action Contact the service center.
Page 671 5B13 Cause Printer error has occurred. Action Contact the service center.
Page 672 5B14 Cause Printer error has occurred. Action Contact the service center.
Page 673 5B15 Cause Printer error has occurred. Action Contact the service center.
Page 674 6000 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
Page 675 6500 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
Page 676 6502 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
Page 677 6800 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
Page 678 6801 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
Page 679 6900 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
Page 680 6901 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
Page 681 6902 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
Page 682 6910 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
Page 683 6911 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
Page 684 6930 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
Page 685 6931 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
Page 686 6932 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
Page 687 6933 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
Page 688 6936 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
Page 689 6937 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
Page 690 6938 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
Page 691 6940 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
Page 692 6941 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
Page 693 6942 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
Page 694 6943 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
Page 695 6944 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
Page 696 6945 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
Page 697 6946 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
Page 698: B202
B202 Cause An error requiring you to contact the service center has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Contact the service center.
Page 699: B203
B203 Cause An error requiring you to contact the service center has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Contact the service center.
Page 700: B204
B204 Cause An error requiring you to contact the service center has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Contact the service center.
Page 701: C000
C000 Cause Printer error has occurred. Action Cancel printing and turn off the machine. Then confirm the following. • Confirm that there are no materials (e.g. the protective material or jammed paper) that is preventing the print head holder from moving. If any, remove the materials.

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