Page 1 ERserver IBM xSeries 455 Type 8855 Hardware Maintenance Manual and Troubleshooting Guide...
Page 3 ERserver IBM xSeries 455 Type 8855 Hardware Maintenance Manual and Troubleshooting Guide...
Page 4 This publication was developed for products and services offered in the United States of America. IBM may not offer the products, services, or features discussed in this document in other countries, and the information is subject to change without notice.
Page 5: About This Manual
About this manual This manual contains diagnostic information, a Symptom-to-FRU index, service ® information, error codes, error messages, and configuration information for the IBM Eserver ™ ® xSeries 455 Type 8855 server. Important: The field replaceable unit (FRU) procedures are intended for trained servicers who are familiar with IBM products.
Page 6 IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 8 Microprocessor and power module ....131 Processor-board VRM ..... 132 IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 9 PCI-X board assembly ..... 133 Midplane board ..... . . 135 Midplane-board VRM .
Page 10 Index ......263 viii IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 11: Chapter 1. General Information
User’s Guide This publication is provided in PDF on the IBM xSeries Documentation CD. It contains general information about your server, including information about features, how to configure your server, and how to get help.
Page 12: Notices And Statements Used In This Book
Notices and statements used in this book The caution and danger statements that appear in this book are also in the multilingual Safety Information book, which is on the IBM xSeries Documentation CD. Each statement is numbered for reference to the corresponding statement in the Safety Information book.
Page 13: Features And Specifications
Features and specifications The following information is a summary of the features and specifications of your server. Depending on your server model, some features might not be available, or some specifications might not apply. Microprocessor: Power supply: Heat output: ™® v Intel Itanium 2 1.3 GHz or higher, depending on server model...
Page 14: What Your Server Offers
The Remote Supervisor Adapter also provides system monitoring, event recording, and dial-out alert capability. IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 15: Active Memory
Active Memory Active Memory is an IBM feature that improves the reliability of memory through hot-swap memory, memory mirroring, memory scrubbing, and the Memory ProteXion feature. Memory scrubbing and Memory ProteXion Memory scrubbing tests the memory at regular intervals to detect and report recoverable memory ECC errors before they can cause server outages.
Page 16: Server Controls, Leds, And Power
System-error LED: When this LED is lit, it indicates a system error has occurred. Information LED: When this LED is lit, it indicates that information about a system error has been entered in the System Error log. IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 17: Rear View
SCSI activity LED: When this LED is lit, it indicates that there is activity on the SCSI bus. Locator LED: Use this LED to visually locate the server if it is in a location with numerous other servers. In multi-node configurations, when this LED flashes during startup, it indicates that the server is the primary node.
Page 18 Video connector: Connect a monitor to this connector. USB 2 connector: Connect a USB device to this connector. USB 1 connector: Connect a USB device to this connector. IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 19: Server Power Features
RXE Management Port connector: Connect a remote I/O enclosure to this connector. SCSI connector: Connect a SCSI device to this connector. SMP Expansion Port 3 connector: Use this connector to connect the server to other servers and form multi-node configurations. SMP Expansion Port 2 connector: Use this connector to connect the server to other servers and form multi-node configurations.
Page 20 If the servers do not turn off when the power-control button is pressed, see “Error symptoms” on page 196. IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 21: Chapter 2. Configuring The Server
For information about configuring the integrated Ethernet controller, see “Configuring the Gigabit Ethernet controller” on page 33. v Scalable-partition configuration For information about creating and removing scalable partitions, see “Configuring scalable partitions” on page 34. © Copyright IBM Corp. 2003...
Page 22: Using The Efi Firmware Boot Manager
(secondary) servers. Make sure that options and settings on the secondary servers are correct before creating a scalable partition. IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 23: Configuration/Setup Utility Menu Choices
2. From the EFI Firmware Boot Manager, select the Configuration/Setup Utility program. 3. Follow the instructions on the screen. Configuration/Setup Utility menu choices The following choices are on the Configuration/Setup Utility main menu. Depending on the version of the system abstraction layer/extensible firmware interface (SAL/EFI) code in your server, some menu choices might differ slightly from these descriptions.
Page 24 Select this choice to cancel the changes you have made in the settings and restore the factory settings (except PCI-X Slot Information changes, the date and time, and password settings). IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 25: Passwords
If you forget the power-on password, you can regain access to the server in either of the following ways: v Remove the battery and then reinstall it (see ″Replacing the battery″ in the Option Installation Guide on the IBM xSeries Documentation CD for more information). Attention:...
Page 26: Using The Raid Configuration Programs
Server 2003, Enterprise Edition (64-bit) on hard disk drives controlled by the ServeRAID-6M controller. Install the code after you have configured your RAID arrays. See the README file on the IBM ServeRAID-6M Controller RAMDrive Support CD for instructions. Using the LSI Logic Configuration Utility program...
Page 27: Starting The Lsi Logic Configuration Utility Program
Minus key to change the mirroring value to Secondary. Using ServeRAID Manager Use ServeRAID Manager, which is on the IBM ServeRAID Support CD, to: v Configure a redundant array of independent disks (RAID) v View your RAID configuration and associated devices v Monitor the operation of your RAID controllers To perform some tasks, you can run ServeRAID Manager as an installed program.
Page 28: Configuring The Controller
ServeRAID Manager in Startable CD mode. Complete the following steps to run ServeRAID Manager in Startable CD mode: 1. Make sure that the IBM ServeRAID Support CD is inserted in the drive. 2. Turn on the server.
Page 29: Viewing The Configuration
Windows Server 2003, Enterprise Edition (64-bit) on hard disk drives controlled by the ServeRAID-6M controller, insert the IBM ServeRAID-6M Controller RAMDrive Support CD and restart the server. See the README file on the IBM ServeRAID-6M Controller RAMDrive Support CD for instructions. Otherwise, restart the server.
Page 30: Setting Up The Remote Supervisor Adapter
Install the operating system on the server, using the documentation that comes with the operating system. v Make sure that the remote alert recipients are IBM Director-enabled servers with UM Server Extensions, if you are configuring remote alert recipients for Director over LAN or Director over modem.
Page 31: Cabling And Configuring The Remote Supervisor Adapter
See the Remote Supervisor Adapter User’s Guide on the IBM xSeries Documentation CD for details. Task 1. Connect the Ethernet and serial port cables. See “Cabling the Ethernet LAN port and serial port.”...
Page 32 If you want to use the serial port connection, continue with “Cabling the serial (COM) port” on page 23; otherwise, go to “Configuring the adapter” on page 23. IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 33: Configuring The Adapter
Note: For detailed information about using the ASM Web interface and the text-based interface, see the Remote Supervisor Adapter User’s Guide on the IBM xSeries Documentation CD. Table 2. Configuration tasks to enable remote access to the Remote Supervisor Adapter...
Page 34 11. Press Esc to return to the Configuration Settings window. If you need to configure the serial port, go to “Configuring the serial port for text-based remote access” on page 25.. 12. Press Esc to return to the main window. IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 35 13. Use the arrow keys to select Exit Utility from the menu or press Esc to exit from the program. 14. Remove the CD from the server. If you also want to configure the serial port, continue with “Configuring the serial port for text-based remote access.”...
Page 36 Configuration Settings window is open, go to step 6 on page 27. 1. Insert the CD containing the EFI Remote Supervisor Utility program into the drive; then, turn on the server. IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 37 2. Select EFI Shell from the EFI Firmware Boot Manager. Note: If EFI shell is not a choice in the list, the server has a customized startup configuration. Contact your system administrator for instructions. 3. Change to the file system for the formatted media and the directory where the program is located.
Page 38 5. Enter the remote-control password that you will use each time you log in to the remote-control features of the Remote Supervisor Adapter ASM Web Interface. 6. Select Save New Remote Control Password; then, press Enter. 7. In the System Security window, press Esc. IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 39: Using The Asm Interconnect Network
9. Confirm your selection; then, exit the Configuration/Setup Utility. Continue with “Completing the configuration.” Completing the configuration: To complete the configuration of the Remote Supervisor Adapter, see the Remote Supervisor Adapter User’s Guide on the IBM xSeries Documentation CD. Completing the configuration consists of the following tasks:...
Page 40: Forwarding Alerts
If an alert is forwarded to a Remote Supervisor Adapter, ASM processor, or ASM PCI adapter that is unable to IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 41 deliver the alert (for example, the modem it is configured to use has failed or the network cannot resolve the destination IP address), the processor or adapter attempts to forward the alert to another system on the ASM interconnect network that has the communication resources to forward the alert.
Page 42: Asm Interconnect Network Configuration Examples
1 RS-485 Interconnect terminator plug modules Note: The ASM Interconnect module is connected to the RS485 connector on the back panel of the Remote Supervisor Adapter in each server. IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 43: Configuring The Gigabit Ethernet Controller
The following illustration shows a modem connected to the serial port of the Remote Supervisor Adapter in the xSeries 455 server on the left, a modem connected to the serial port of the Remote Supervisor Adapter in the xSeries 455 server on the right, and a modem connected to the remote administrator system.
Page 44: Configuring Scalable Partitions
Complete the following steps to create a scalable partition: 1. If you have not already done so, connect the SMP Expansion, RXE Expansion, and RXE Management cables. See the Option Installation Guide on the IBM xSeries Documentation CD for information about RXE cabling.
Page 45 6. Use one of the following procedures, depending on the configuration. v Single-chassis configuration: a. Select 1 x455 chassis as the scalable partition configuration. b. Type a scalable partition ID. c. If a remote I/O enclosure is attached, complete the following steps: 1) Select the number of PCI-X slots available to each RXE Expansion Port on the remote I/O enclosure.
Page 46: Deleting A Scalable Partition
5. Exit the Configuration/Setup Utility program. 6. Turn off the servers. 7. If necessary, remove the SMP Expansion cables and reconnect them according to your new configuration. See the Option Installation Guide on the IBM xSeries Documentation CD for information. 8. Restart the servers.
Page 47: Chapter 3. Diagnostics
4. If the server stops and no error is displayed, see “Undetermined problems” on page 205. 5. For power supply problems, see “Power checkout” on page 74. 6. For safety information, see “Safety information” on page 215. 7. For intermittent problems, check the system-error log. © Copyright IBM Corp. 2003...
Page 48 If the diagnostic programs were completed successfully and you still suspect a problem, see “Undetermined problems” on page 205. If the server does not turn on, see “Error symptoms” on page 196. IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 49: Diagnostic Tools Overview
CD, see “Troubleshooting the Ethernet controller” on page 75. v Product support page The IBM Web site has up-to-date information about IBM xSeries products, services, and support at http://www.ibm.com/eserver/xseries/ on the World Wide Web. You can find service information for your IBM products, including supported options, at http://www.ibm.com/pc/support/.
Page 50: System-Error Logs
The following illustration shows the location of the diagnostics panel. See “The diagnostics panel” on page 41 for information about identifying problems using the Light Path Diagnostic LEDs. IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 51: The Diagnostics Panel
The system-error LED on the operator information panel is lit when certain system errors occur. If the system-error LED on the server is lit, one or more LEDs inside the server might be lit. Use the Light Path Diagnostics panel to identify the type of error that occurred, and see “Light Path LED errors”...
Page 52: Diagnostic Display
Note: To run the AMIDiag program, you must start the server with the highest level password that is set. That is, if an administrator password is set, you must type the administrator password, not the user password, to run the diagnostic programs. IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 53: Updating The Firmware
2. When the Shell> prompt appears on the screen, type d to highlight the diagnostic entry at the bottom of the screen, and press Enter. 3. When the AMIDiag program screen appears, select the test you want to run from the menu that appears, and follow the instructions on the screen. Notes: a.
Page 54: Amidiag Menus
Select or deselect all AMIDiag tests. Select or deselect all tests necessary to run a system quick test. Display a list of the AMIDiag function keys. Run the selected test or tests. IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 55 Running AMIDiag tests To run this test or test group... Do the following Run all AMIDiag tests. Press F7, then F10. Run a complete overall system quick Press F8, then F10. test . Run all processor board diagnostic tests. 1. Select System, and press Enter. 2.
Page 56: System Diagnostic Tests
AMIDiag program displays the register number, data written, and data read. To perform this test, complete the following steps: 1. From the main menu, select System. 2. Select DMA Controller Test, and press Enter. IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 57: Processor Tests
Processor Tests Use Processor Tests to make sure that all microprocessors are functioning properly. Use the CPU Functionality Test to make sure that microprocessors in the server are operating correctly and efficiently in all address modes. To run the CPU Functionality Test, complete the following steps: 1.
Page 58: Ide Device Diagnostic Tests
1. Place an audio CD in the CD-ROM drive. 2. From the main menu, select IDE. 3. Select IDE CD Test, and press Enter. 4. Select CD Audio Test, and press Enter. IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 59 For the IDE CD test error codes, see “IDE CD test error codes” on page 178. ATAPI removables test This test verifies that the removable disk drive, such as an Iomega ZIP drive, is operating correctly. The tests include: v Format test The format test verifies that the removable drive is properly formatted for operation.
Page 60: Scsi Diagnostic Tests
This test sequentially and randomly reads logical blocks from the SCSI hard disk drive. If you do not specify a starting and ending block number, block 0 through the last block are tested. IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 61 To run the SCSI disk read test, complete the following steps: 1. From the main menu, select SCSI, and press Enter. 2. Select SCSI Disk Read Test, and press Enter. A default parameter screen appears. 3. Set the parameters that you want. Parameter Description overall %...
Page 62 Start Block : 000000000 Start Block : 000000000 End Block : 002028000 End Block : 002028000 CONTINUE CONTINUE A prompt for the percentage of the drive to be tested appears. IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 63: Video Diagnostic Tests
3. Specify the percentage of the drive to be tested, select CONTINUE, and press Enter. If the tape is not positioned at the beginning of the starting block, a tape rewind command is issued before the test begins. v SCSI Tape Quick Test Use this test to perform an abbreviated read test on all SCSI tape drives installed in the server.
Page 64: Usb Diagnostic Tests
DAC register. USB diagnostic tests The USB tests diagnose problems with USB devices. For the USB test error codes, see “USB test error codes” on page 184. IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 65 USB Functionality Test Select USB Test from the USB menu to diagnose problems with USB devices and to make sure that USB support is provided in the SAL/EFI. USB Keyboard Test Use this test to diagnose USB keyboard hardware functionality and to determine the data transfer rate between the USB host controller and the USB keyboard.
Page 66 Enter Print Screen ‡ ‡ Pause ‡ ‡ Home PgUp ‡ Combination provides no keystroke for the application; performs another action. -- No function is assigned to this combination. IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 67 Table 4. Upper case (shift) keyboard scan/ASCII codes Keystroke Scan Code ASCII Code Keystroke Scan Code ASCII Code Shift+Esc & Shift+ Backspace Shift+Tab Shift+Return Shift+Ctrl ‡ ‡ ″ < > Shift+Alt ‡ ‡ Shift+Space Shift+Caps ‡ ‡ Lock Shift+F1 Shift+F2 Shift+F3 Shift+F4 Shift+F5...
Page 68 Ctrl+u (NAK) Ctrl+i (HT) Ctrl+o (SI) Ctrl+p (DLE) Ctrl+[ (ESC) Ctrl+] (GS) Ctrl+Return Ctrl+a Ctrl+s (DC3) Ctrl+d (EOT) Ctrl+f (ACK) Ctrl+g (BEL) Ctrl+h Ctrl+j (LF) (Backspace) Ctrl+k (VT) Ctrl+1 IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 69 Table 5. Ctrl keyboard ASCII/scan codes (continued) Keystroke Scan Code ASCII Code Keystroke Scan Code ASCII Code Ctrl+; Ctrl+’ Ctrl+` Ctrl+Shift ‡ ‡ Ctrl+\ (FS) Ctrl+z (SUB) Ctrl+x (CAN) Ctrl+c (ETX) Ctrl+v (SYN) Ctrl+b (STX) Ctrl+n (SO) Ctrl+m (CR) Ctrl+. Ctrl+.
Page 70 Lock Alt+F1 Alt+F2 Alt F3 Alt+F4 Alt+F5 Alt+F6 Alt+F7 Alt+F8 Alt+F9 Alt+F10 Alt+F11 Alt+F12 Alt+Num Lock ‡ ‡ Alt+Scroll ‡ ‡ Lock Alt+Keypad - Alt+Keypad + Alt+Keypad Alt+Del Numbers IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 71: Miscellaneous Diagnostic Tests
Table 6. Alt keyboard scan/ASCII codes (continued) Keystroke Scan Code ASCII Code Keystroke Scan Code ASCII Code Alt+SysReq (no key) (no key) Alt+key 45 Alt+Enter Alt+/ Alt+Print ‡ ‡ Alt+Pause ‡ ‡ Screen Alt+Home Alt+PgUp Alt+End Alt+PgDn Alt+Ins Alt+Del ‡ Combination provides no keystroke for the application; performs another action. -- No function is assigned to this combination.
Page 72: Led Test
Show Recommended SCAL Cabling This choice shows the recommended cabling of the scalability ports for the number of nodes on this system. IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 73 v Recommend RXE Cabling This choice shows the recommended cabling of the RXE Expansion ports to the RXE100s for the maximum number of RXE100s for this system. Advanced System Management Test The Advanced System Management (ASM) Test consists of the following sub-tests: v I2C Bus Test This test queries the status of the I2C subsystem within the x455 node.
Page 74: Options Menu
3. Select Batch Parameters, and press Enter. The following menu is displayed: Cycle Mode Specifies the number of test cycle scripts in the file. In each cycle there can be a different set of test parameters. IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 75 Cycle Number Specifies whether to test through all of the cycles or just one cycle. This field can be set to All or One. Test Mode The Test mode refers to the overall control, not individual cycles. The test modes are: Mode Description Continuous...
Page 76 Yes and to select the tests defined as verification System Quick Test Components. You can either press F4 to script this test, or press F10 to run the tests in batch mode. IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 77 Execution count: The Execution Count menu appears when you select Execution Count from the Edit Batch Parameters menu. Choose the number of times that you want to run the AMIDiag tests on the associated AMIDiag menus. You can run each test up to 255 times. If you have set the Passbound parameters (see the previous screen) to 5 and you set the repeat count to 5, the test will be run a total of 25 times.
Page 78 If you select a test, the parameters for that test are displayed. Set the parameters, and select another diagnostic test. Select CONTINUE, and press Enter when you have set all test parameters for the AMIDiag test to be run in batch mode. IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 79 Load Batch Parameters Choose this option to load previously saved AMIDiag batch diagnostic test parameters. The Load Batch Parameters dialogue box appears: Press Enter to accept the default batch parameter file (Diagnostic Utility.INI), or type the appropriate AMIDiag batch parameter filename. You can use any valid filename. The filename extension does not have to be .INI.
Page 80 Run Selected Tests Select this choice to run the tests that you have selected. Toggle Hidden Test Display Select this choice to display all hidden tests. IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 81: Ethernet Diagnostic Tests
455 server. You can download the latest version of the SAL/EFI flash utility program from the World Wide Web. Go to http;//www.ibm.com/eserver/xseries/, click IBM Server Support, and make the selections for the server. To perform a full recovery of the SAL/EFI code, complete the following steps.
Page 82 13. Reconnect all external cables and power cords, and turn on the peripheral devices. 14. Turn on the server. Note: You might need to update the system firmware to the current level. For instructions, see “Updating the firmware” on page 43. IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 83: Clearing A Power-On Password
Clearing a power-on password This section applies to lost or forgotten passwords. For more information about lost or forgotten passwords, see “Using the Configuration/Setup Utility program” on page Complete the following steps to clear the power-on password: 1. Review the safety information beginning on page 215. Attention: When you handle static-sensitive devices, take precautions to avoid damage from static electricity.
Page 84: Clearing Cmos
2. Check for loose cables in the power subsystem. Also check for short circuits; for example, a loose screw might be causing a short circuit on a circuit board. IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 85: Troubleshooting The Ethernet Controller
3. Remove adapters and disconnect the cables and power connectors to all internal and external devices until the server is at the minimum configuration required to start the server (see the note about minimum operating requirements on page 200). 4. Reconnect all ac power cords, and turn on the server. If the server starts successfully, replace adapters and devices one at a time until the problem is isolated.
Page 86: Ethernet Controller Troubleshooting Chart
The integrated Ethernet controller might display messages from certain device drivers. The latest information available concerning these messages will be made available at the IBM Support Web site at http://www.ibm.com/eserver/xseries. IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 87: Chapter 4. Installing Options
For redundant and hot-swappable operation, the power supplies are connected to 200-240 V ac. v If you replace a hot-swap drive, remove the defective drive and wait 15 seconds before you install a new drive. © Copyright IBM Corp. 2003...
Page 88: Working Inside A Server With Power On
Take additional care when handling devices during cold weather. Heating reduces indoor humidity and increases static electricity. v Wear a properly grounded wrist strap against your skin to help eliminate static electricity from your body. IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 89: Major Components Of The Xseries 455 Server
Major components of the xSeries 455 server The orange color on components and labels in the server indicates hot-swap or hot-plug components. You can install or remove these components while the server is running, provided that the server is configured to support hot-swap and hot-plug features.
Page 90: Midplane Board Leds
Microprocessor 3 socket Microprocessor 3 power module socket Microprocessor 3 power module cable connector Microprocessor 1 power module socket Microprocessor 1 power module cable connector Microprocessor 1 socket IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 91 Power-good Microprocessor 3 error LED error Microprocessor 3 power module error LED Microprocessor 1 power module error LED Microprocessor 1 error LED Reverse side Microprocessor 4 socket Microprocessor 4 power module socket Microprocessor 4 power module cable connector Microprocessor 2 power module socket Microprocessor 2 power module cable connector...
Page 92: Pci-X Board Internal Connectors And Leds
Memory board internal connectors and LEDs The following illustration shows the internal connectors and LEDs on the memory board. DIMM slots DIMM error LED (14 places) DIMM error LED (14 places) IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 93: Memory Switch Card Leds
Memory switch card LEDs The following illustration shows the LEDs on the memory switch card. Port 1 power LED Memory hot-plug enabled LED Port 2 power LED I/O-board internal connectors The following illustration shows the internal connectors on the I/O board. Riser card connector SCSI B...
Page 94: Opening The Cover
For proper cooling and airflow, close the cover before turning on the server. Operating the server for extended periods of time (over 15 minutes) with the cover open might damage server components. IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 95: Removing And Replacing The Bezel
Removing and replacing the bezel Complete the following steps to remove the bezel: 1. Press on the two tabs at the top edge of the bezel, and pull the top of the bezel slightly away from the server. 2. Press on the two tabs at the bottom edge of the bezel, and pull the bezel off the server.
Page 96: Removing And Replacing A Hot-Swap Power Supply
Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician. IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 97 Complete the following steps to remove and replace a power supply: 1. Read the safety information beginning on page 215 and “Installation guidelines” on page 77. 2. Remove the front bezel (see “Removing and replacing the bezel” on page 85 for instructions about removing the front bezel).
Page 98: Installing An Adapter
Table 7. Bus number offset table Node Bus number offset 0x00 0x40 0x80 0xC0 IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 99 Table 8. Device mapping table Device Device number IDSEL Via82C686B AD21 0 (0x00) Video AD19 Service processor AD20 LS11030 SCSI RAID AD19 1 (0x01) Broadcom 5704 AD20 PCI slot 1 (66 MHz) AD17 A (0x02) PCI slot 2 (66 MHz) AD18 B (0x09) PCI slot 3 (100 MHz)
Page 100 Push the orange adapter-retention latch toward the rear of the server, and open the tab. c. Remove the expansion-slot cover. IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 101: Cabling A Serveraid Adapter
Cabling a ServeRAID adapter Some xSeries 455 models come with an optional IBM ServeRAID adapter installed to control hard disk drives. If you are installing an optional IBM ServeRAID adapter, see the ServeRAID documentation and the cabling information in this section to install the ServeRAID adapter.
Page 102 SCSI backplane. 8. Reinstall fans 3 and 4. If you have other options to install or remove, do so now. Otherwise, go to “Completing the installation” on page 111. IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 103: Installing A Hot-Swap Hard Disk Drive
Installing a hot-swap hard disk drive Complete the following steps to install or replace a hot-swap hard disk drive. Attention: v When you handle static-sensitive devices, take precautions to avoid damage from static electricity. For details about handling these devices, see “Handling static-sensitive devices”...
Page 104: Installing A Cd-Rom Or Dvd-Rom Drive
1. Read the safety information beginning on page 215 and “Installation guidelines” on page 77. 2. Turn off the server and peripheral devices, and disconnect the power cords and all external devices from the back of the server. IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 105: Installing Memory
PC2100, ECC DDR SDRAM, 133 MHZ DIMMs. Go to the ServerProven list at http://www.ibm.com/pc/compat/ for a list of memory modules you can use with your server. v Your server comes with a minimum of two 512 MB DIMMs, installed in slots 1 and 14.
Page 106 DIMMs. Port 2 power LED: When this LED is off, it indicates that power is removed from the port and that you can replace a failed DIMM. IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 107 v When you install or remove DIMMs, the server configuration information changes. When you restart the server, the server displays a message indicating that the memory configuration has changed. Complete the following steps to install a DIMM in your server: 1.
Page 108: Hot-Replacing Dimms
3. Open the DIMM access door and verify that the memory port LED is off before replacing a DIMM. Then, open the retaining clip on each end of the DIMM connector and remove the DIMM from the server. IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 109: Installing And Replacing A Microprocessor And Power Module
Update the server system abstraction layer/extensible firmware interface (SAL/EFI) code. To download the most current level of SAL/EFI code for the server, go to http://www.ibm.com/pc/support/. v You will need the following tools: – 2.5-mm hex (Allen) wrench (provided with the microprocessor option) –...
Page 110 For a list of microprocessors supported by your server, go to the ServerProven list at http://www.ibm.com/pc/us/compat/. IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 111 Complete the following steps in the prescribed order to install and replace a microprocessor. Attention: Failure to complete the following steps in the prescribed order might cause damage to the microprocessor pins and cause the microprocessor to fail. 1. Read the safety information beginning on page 215 and “Installation guidelines”...
Page 112 5. Lift the retention bracket from the server. Lift tabs Shipping thumbscrews 6. Loosen the blue thumbscrews securing the EMC shield; then, remove the EMC shield from the server. Thumbscrews IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 113 7. Remove the processor-board assembly from the server. Attention: When you handle static-sensitive devices, take precautions to avoid damage from static electricity. For details about handling these devices, see “Handling static-sensitive devices” on page 78. a. Press to unlock the levers securing the processor-board assembly and pull up on the levers to release the processor-board assembly.
Page 114 Completely loosen the heat-sink screws. d. Use the hex wrench provided with the microprocessor option to open the socket lock and remove the microprocessor. Unlocked Locked Locking flag IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 115 9. Install the microprocessor and power module: a. Remove the microprocessor baffle from the microprocessor socket. Keep the microprocessor baffle for future use. b. Remove the protective tape covering the microprocessor socket, if there is any. Attention: Inserting the microprocessor in a locked connector might damage the pins and cause the microprocessor to fail.
Page 116 Insert the microprocessor gently into the connector. The microprocessor rests flat on the retention mechanism when properly seated. f. Lock the socket lock, using the hex wrench that is provided with the microprocessor option. IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 117: Replacing And Troubleshooting Fans
g. Tighten the heat-sink screws to secure the microprocessor, using the T-handled Torx wrench that is provided with the microprocessor option. h. Slide the power module gently into the microprocessor. i. Tighten the power-module screws to secure the power module. j.
Page 118: Replacing Fan 3 Or 4
5. With the handle raised, push the replacement fan assembly into the server until it clicks into place. 6. Push the handle down until it clicks into place under the latch release. IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 119: Replacing The Battery
To order replacement batteries, call 1-800-426 -7378 within the United States, and 1-800-465-7999 or 1-800-465-6666 within Canada. Outside the U.S. and Canada, call your IBM reseller or IBM marketing representative. Note: After you replace the battery, you must reconfigure your server and reset the system date and time.
Page 120 Statement 2: CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.
Page 121: Completing The Installation
6. Install fans 3 and 4 in the server (see “Replacing fan 3 or 4” on page 108 for details). 7. Close the server cover, and connect the cables. 8. Turn on the server. 9. Start the Configuration/Setup Utility program, and set configuration parameters. v Set the system date and time.
Page 122: Connecting The Cables
3. Cable identifiers are printed on the cables that come with your server and options. Use these identifiers to connect the cables to the correct connectors. 4. There are two optional IBM Eserver xSeries 455 SMP Expansion cable kits available to connect the SMP Expansion Port connectors.
Page 123 SAL/EFI code and service processor firmware, go to http://www.ibm.com/pc/support/. For more information: v Read the release notes included with the SAL/EFI code. v See the Remote Supervisor Adapter User’s Guide on the IBM xSeries Documentation CD. 3. Cable the configuration using the instructions in this section.
Page 124 Four-node configuration: Complete the following steps to cable a four-node configuration for up to 16-way operation: 1. Remove the protective covers from the connectors on the ends of the cables. Protective cover IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 125 2. Label each end of the SMP Expansion cables according to where they will be connected to each server. See the following illustration. Node 1 Node 2 Node 3 Node 4 3. Connect the SMP Expansion cables to node 1: a.
Page 126 3 cable-management arm. c. Connect one end of an SMP Expansion cable to port 3 on node 3; then, route the cable through the node 3 cable-management arm. IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 127 6. Connect the SMP Expansion cables to node 4: a. Locate the SMP Expansion cable that is connected to port 1 on node 2; then, connect the opposite end of the cable to port 1 of node 4. Next, route the cable through the node 4 cable-management arm.
Page 128 RXE Expansion Port B connector xSeries 455 RXE-100 RXE Expansion Port A connector RXE Expansion Port connectors 1. Remove the protective covers from the connectors on the ends of the cables. IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 129 Protective cover 2. Using an RXE Expansion cable, connect one end of the cable to the RXE Expansion Port A connector on the server. 3. Connect the opposite end of the cable to an RXE Expansion Port connector on the remote I/O enclosure. 4.
Page 130 Multi-node configurations: Complete the following steps to connect a remote I/O enclosure to a two-node or four-node configuration. For information about cabling the RXE Management Port connectors, see “RXE Management cabling” on page 122. IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 131 Note: You can connect a remote I/O enclosure to both nodes of a two-node configuration.You can connect a remote I/O enclosure to nodes 1 and 2 or nodes 3 and 4 of a four-node configuration. You can also connect remote I/O enclosures to both nodes 1 and 2 and nodes 3 and 4 of a four-node configuration.
Page 132 Management Port connectors of two stand-alone servers to a remote I/O enclosure. Note: The configuration shown in the following illustration is two servers that are independent of each other. Notice that there are no interconnecting cables between the two servers. IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 133 RXE Management A xSeries 455 (in) Port RXE Management B RXE Management Port (in) Port xSeries 455 RXE Management Port 1. Using an RXE Management cable, connect one end of the cable to the RXE Management Port connector on one of the servers. 2.
Page 134: Power Cabling
For information about how to connect this device to your server, see the documentation that comes with the device. IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 135: Gigabit Ethernet Cabling
SMP server. Therefore, you might need to upgrade your operating system to support SMP. See the User’s Guide on the IBM xSeries Documentation CD and your operating-system documentation for additional information.
Page 136 IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 137: Chapter 5. Field Replaceable Units
Important: The field replaceable unit (FRU) procedures are intended for trained servicers who are familiar with IBM xSeries products. Note: Before servicing this system, read “Installation guidelines” on page 77 and “Safety information” on page 215.
Page 138: Memory Switch Card And Cable
6. Disconnect the memory switch card cable from the memory switch card. 7. Remove the memory switch card from the cover of the memory-board assembly. 8. To replace the memory switch card and cable, reverse the steps. IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 139: Processor-Board Assembly
Processor-board assembly This section contains instructions for removing the processor-board assembly, the microprocessor and power module, and the processor-board VRM. Before you begin: v Read “Installation guidelines” on page 77. v Read the safety notices at “Safety notices (multilingual translations)” on page 219.
Page 140 99. 9. Reinstall the processor-board assembly in the server. 10. Reinstall the retention bracket. 11. Replace the shipping thumbscrews. 12. Reinstall the memory-board assembly. IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 141: Microprocessor And Power Module
Microprocessor and power module Before you begin: v Read “Installation guidelines” on page 77. v Read the safety notices at “Safety notices (multilingual translations)” on page 219. v Read “Handling static-sensitive devices” on page 218. Complete the following steps to remove a microprocessor: 1.
Page 142: Processor-Board Vrm
To avoid breaking the retaining clips or damaging the VRM connectors, open and close the clips gently. 7. Turn the VRM so that the VRM keys align correctly with the slot. IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 143: Pci-X Board Assembly
8. Insert the VRM into the connector by aligning the edges of the VRM with the slots at the ends of the VRM connector. Firmly press the VRM straight down into the connector by applying pressure on both ends of the VRM simultaneously.
Page 144 Line up the tabs on the PCI-X board assembly with the slots on the chassis, and then slide the PCI-X board assembly into place. IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 145: Midplane Board
Attention: To prevent damage to the PCI hot-swap cable, route the cable so that it lays flat over the top of the PCI-X assembly, as shown in the following illustration. Midplane board Before you begin: v Read “Installation guidelines” on page 77. v Read the safety notices at “Safety notices (multilingual translations)”...
Page 146: Midplane-Board Vrm
5. Remove the processor-board assembly. See “Processor-board assembly” on page 129 for details. 6. Remove the VRM-retention spring. 7. Pull the VRM from the midplane-board VRM connector. IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 147: Pci-X Board
8. To replace the midplane-board VRM, reverse the steps. PCI-X board Before you begin: v Read “Installation guidelines” on page 77. v Read the safety notices at “Safety notices (multilingual translations)” on page 219. v Read “Handling static-sensitive devices” on page 218. Complete the following steps to remove the PCI-X board: 1.
Page 148 Slide the PCI-X board assembly toward the rear of the I/O board assembly; then, lift the PCI-X board assembly off of the I/O board, and set it on a safe, clean work surface. Notches PCI-X Assembly PCI-X Board I/O Board Tabs IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 149 8. Remove the Active PCI assembly cable from the PCI-X board. The cable is located on the corner next to the memory board assembly, as shown in the following illustration. 9. Remove the PCI-X board front retention guide from the PCI-X board assembly by removing the screws and lifting up and out.
Page 150: Active Pci Assembly
2. Disconnect the Active PCI assembly cable from the Active PCI assembly. 3. Remove any adapters and adapter separators that are installed (see “Installing an adapter” on page 88), disconnecting any necessary cables. IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 151: I/O Board, Riser Card, And Remote Supervisor Adapter
4. Remove all remaining PCI-X adapter slot covers from the rear of the PCI-X board assembly. 5. Grasp and lift the two adapter switch card release latches (located at slots 1 and 5), and slide the assembly away from the server chassis; then, lift it out of the server.
Page 152 133), and place it on a clean work surface. 7. Remove the midplane board (see “Midplane board” on page 135); then, carefully lift the midplane board out of its socket, and place it on a static-protective surface. IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 153 8. Slide the PCI-X board assembly toward the rear of the I/O board assembly; then, lift the PCI-X board assembly off of the I/O board, and set it on a safe, clean work surface. Notches PCI-X Assembly PCI-X Board I/O Board Tabs 9.
Page 154 14. Unplug the SCSI cable from the I/O board. 15. To replace the I/O board, reverse the previous steps. 16. Restart the server; then, update the firmware (see “Updating the firmware” on page 43). IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 155: Restoring The Nonvolatile Efi Variables
If you cannot restart the server after updating the firmware, complete the following steps: 1. Attach an ANSI terminal emulator to the serial port of the Remote Supervisor Adapter of the server using a null modem cable. Use communications settings of 57600 baud, 8 data bits, no parity, 1 stop bit, no flow control.
Page 156 17. Select Change Boot Order, if necessary, and press Enter; then, select Save Settings to NVRAM, and press Enter. 18. Return to the EFI Boot Manager to start the startup option that you want. IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 157 To restore SuSE Linux startup options, complete the following steps: 1. From the EFI Boot Manager menu, select Boot option maintenance menu, and press Enter. 2. Select Add a Boot Option, and press Enter. 3. Select a volume for the EFI System Partition for SuSE Linux. The volume for SuSE Linux should have \efi\SuSE directory in it.
Page 158: Top Cover Assembly
7. Slide the top cover to the front slightly. 8. LIft the cover up, and unplug the cables from the top power board. 9. Pull the cover up, and remove it from the server. IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 159: Top Power Board
Retention pins To replace the top cover assembly, complete the following steps: 1. Plug in cables. 2. Align the three notches on each side of the cover with the slots in the top of the chassis. 3. Push the cover toward the rear until it seats in place. 4.
Page 160: Hard Disk Drive Backplane
10. Lift up on the center top blue tab, and rotate the hard disk drive backplane downward. 11. Grasp the edge of the hard disk drive backplane nearest the front of the server, and flip the backplane up, removing it from the server. IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 161 12. To install the hard disk drive backplane, reverse the previous steps, making sure to align the pins in the hard disk drive backplane with the notches in the server chassis. Chapter 5. Field replaceable units...
Page 162: Media Bay Card
Before you begin: v Read “Installation guidelines” on page 77. v Read the safety notices at “Safety notices (multilingual translations)” on page 219. v Read “Handling static-sensitive devices” on page 218. IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 163 Complete the following steps to replace the memory-board retaining latches: 1. Turn off the server (see “Turning off the server” on page 9), and disconnect all power cords and external cables. 2. Open the cover (see “Opening the cover” on page 84). 3.
Page 164: Ac Box Assembly Mechanism
Pull the bundled power cable through the slot in the crossbar. b. Slide the two power connectors through the opening 3 on the side of the server. 13. Remove the ac box assembly from the server. IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 165: Media-Extract Mechanism
14. To install the ac box assembly, reverse the above steps. Note: When replacing the side panel: a. Line up the tabs on the panel with the notches on the server, then slide the side panel towards the rear of the server. b.
Page 166: Power/Reset Card Assembly
Before you begin: v Read “Installation guidelines” on page 77. v Read the safety notices at “Safety notices (multilingual translations)” on page 219. v Read “Handling static-sensitive devices” on page 218. IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 167: Light Path Card
Complete the following steps to remove the power/reset card assembly: 1. Turn off the server (see “Turning off the server” on page 9), and disconnect all power cords and external cables. 2. Remove the front bezel (see “Removing and replacing the bezel” on page 85). 3.
Page 168 8. Inside the server, squeeze the Light Path card at the arrows to free it from the server. 9. Slide the card the rest of the way out of the server. 10. To replace the Light Path card, reverse the previous steps. IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 169: Chapter 6. Symptom-To-Fru Index
1. Check the configuration before you replace a FRU. Configuration problems can cause false errors and symptoms. 2. For IBM devices not supported by this index, refer to the manual for that device. 3. Always start with “General checkout” on page 37.
Page 170 See the system-error log. PS1 LED on 1. Power supply 1 2. Top power board 3. Midplane board PS2 LED on 1. Power supply 2 2. Top power board 3. Midplane board IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 171 Level 2 Light Path LED FRU/action VRM LED on (VRM failure) 1. See the system-error log. 2. Microprocessor power module 1-4. Note: To see microprocessor error LEDs, remove the processor-board assembly from the chassis, and press the LED Activation switch. 3.
Page 172 OVER SPEC The power supplies are using more power than Replace the failed power supply, or remove the maximum rating. optional devices from the server. IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 173: System-Error Log Entries
System-error log entries The system-error log is similar to an event log and can contain messages of three major types: Information Information messages do not require action and record significant system-level events. Example: ’System Complex Powered Up’ Warning Warning messages indicate possible problems but do not require immediate action.
Page 174 2. Replace failing DIMM. 3. Memory board. 216 (Memory board error.) Memory board 220 (DIMM in slot n is not DDR and ECC) Replace with DDR ECC DIMM. IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 175 Error message/symptom FRU/action 221 (DIMM in slot n has an unsupported number of Replace with correct DIMM. rows.) 222 (DIMM in slot n is an unsupported size.) Replace with correct DIMM. 223 (DIMMs in slots m and n are not a valid pair.) Ensure DIMMs in slots m and n are identical.
Page 176 I/O board 1616 (SP return code x.) I/O board 1620 (Current SP main application version n required) 1. Update service processor firmware. 2. Remote Supervisor Adapter. 3. I/O board. IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 177 Error message/symptom FRU/action 1621 (Current SP Boot ROM version x is outdated, x is 1. Update service processor firmware. required) 2. Remote Supervisor Adapter. 3. I/O board. 1622 (Current SP remote control version x is downlevel, 1. Update service processor firmware. version y required) 2.
Page 178 1. Check scalability cable configuration. 2. Verify partition settings in Configuration/Setup Utility program. 3. Reseat scalability cables. 4. Replace scalability cable connected to port x. 5. Replace processor board. IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 179 Error message/symptom FRU/action 9909 (This node unable to set merge state on node x, 1. Check scalability cable configuration. check scalability cable connections, W/R[y/z]) 2. Verify partition settings in Configuration/Setup Utility program. 3. Reseat scalability cables. 4. Replace scalability cable connected between this node and node x.
Page 180: Service Processor Messages
6. Midplane board 12V D Bus Fault 1. Microprocessor 4 power module 2. Microprocessor 4 power module cable 3. Processor-board assembly 4. Power backplane 5. Power cables 6. Midplane board IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 181 Service Processor message FRU/action 12V E Bus Fault 1. Fans 2. Midplane-board VRM 3. Processor board 4. Power backplane 5. Power cables 6. Midplane board 7. I/O board 12V F Bus Fault 1. Microprocessor 1 power module 2. Microprocessor 1 power module cable 3.
Page 182 2. Power backplane. Power Supply 1-2 Overcurrent Fault 1. Check/replace power supply 1-2. 2. Power backplane. Power Supply 1-2 12v Overvoltage Fault 1. Check/replace power supply 1-2. 2. Power backplane. IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 183 Service Processor message FRU/action Power Supply 1-2 12v Undervoltage Fault 1. Check/replace power supply 1-2. 2. Power backplane. Power Supply 1-2 5v Undervoltage Fault 1. Check/replace power supply 1-2. 2. Power backplane. Power Supply 1-2 ac Power Removed, Early Check ac power inputs. Power Off Warning Power Supply 1-2 dc Good Fault Check/replace power supply 1-2.
Page 184 1. Processor board. 2. Microprocessors. Memory Card Machine Check [08][00][00][00][00][00][00][00] 1. RXE-100 cables CYC_MCK2 2. RXE-100 [xx][xx][xx][xx][xx][xx][xx][xx] 3. PCI-X card 4. I/O board 5. Memory board 6. Midplane board IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 185: Diagnostic Error Codes
Table 12. Machine check messages (continued) Service processor message [xx][xx][xx][xx][xx][xx][xx][xx] FRU/action [40][01][00][00][00][00][00][00] Programming error [80][00][00][00][00][00][00][00] [00][02][00][00][00][00][00][00] [00][10][00][00][00][00][00][00] [00][20][00][00][00][00][00][00] [00][00][00][00][00][02][00][00] [00][00][00][00][00][04][00][00] [00][01][00][00][00][00][00][00] 1. Processor board [00][00][00][00][00][20][00][00] 2. Memory board [00][00][00][00][00][40][00][00] 3. Midplane board [00][00][00][00][00][00][xx][xx] [00][00][04][00][00][00][00][00] 1. DIMM [00][00][08][00][00][00][00][00] 2. Memory board [00][00][10][00][00][00][00][00] [00][00][20][00][00][00][00][00] All other codes...
Page 186: System-Error Codes
1. Run the Configuration/Setup Utility program. CMOS RAM.) 2. Battery or CMOS unit. 3142h (CMOS RAM memory 1. Run the Configuration/Setup Utility program. size.) 2. Battery or CMOS unit. IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 187 Error Code/Symptom FRU/action 3143h (CMOS RAM time is 1. Run Configuration/Setup Utility program. invalid. ) 2. Battery or CMOS unit. 3144h (Bad CMOS RAM 1. Run Configuration/Setup Utility program. checksum detected.) 2. Battery or CMOS unit. 3145h (Periodic time update cycle I/O board not occurring.) 3146h (CMOS RAM fails to hold...
Page 188: Ide Cd Test Error Codes
0A07h (Sequential Play test failed, Drive x, 1. Replace media. Sector y. ) 2. Check drive cables and connections. 3. Connect drive to other IDE channel. 4. Drive. 5. I/O board. IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 189: Atapi Removables Test Error Codes
Error Code/Explanation FRU/Action 0A08h (Sequential Play test failed, no Audio 1. Replace media. CD in Drive x.) 2. Check drive cables and connections. 3. Connect drive to other IDE channel. 4. Drive. 5. I/O board. 0A09h (Random Play test failed, Drive x, 1.
Page 190 5. I/O board. 0F09h (Random Seek Operation failed.) 1. Replace media. 2. Check drive cables and connections. 3. Connect drive to other IDE channel. 4. Drive. 5. I/O board. IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 191: Ide Dvd-Rom Drive Test Error Codes
IDE DVD-ROM drive test error codes Error Code/Explanation FRU/Action 1900h (Critical/Command Error.) 1. Replace media. 2. Check drive cables and connections. 3. Connect drive to other IDE channel. 4. Drive. 5. I/O board. 1901h (DVD Seek Test failed.) 1. Replace media. 2.
Page 192 4. I/O board or SCSI add-on controller. 0516h (Tape buffer error.) 1. Confirm that drive is configured. 2. Check drive cables and connections. 3. Drive. 4. I/O board or SCSI add-on controller. IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 193 Code/Explanation FRU/Action 0520h (No CD in the drive.) 1. Check if a CD is in drive. 2. Confirm that drive is configured. 3. Check drive cables and connections. 4. Drive. 5. I/O board or SCSI add-on controller. 0521h (CD-ROM read error.) 1.
Page 194: Video Test Error Codes
USB subsystem of the xSeries 455. In cases where the direct attachment passes, replace the intermediate devices and re-test in the original configuration before replacing the device being tested or the I/O board. IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 195 Code/Explanation FRU/Action 0B00h (USB mouse set protocol failed.) 1. Check USB mouse connection. 2. USB mouse. 3. I/O board. 0B01h (USB mouse remove and attach tests 1. Check USB mouse connection. failed.) 2. USB mouse. 3. I/O board. 0B02h (USB mouse not present.) 1.
Page 196: Serial Port Test Error Codes
XXXXh.) 0611h (FIFO data transfer test failed at port I/O board XXXXh. ) 0612h (Baud rate speed test failed at port I/O board XXXXh. ) IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 197: Advanced System Management Error Codes
Advanced System Management error codes Code/explanation FRU/action 9100-xxx-xxx-xxx (SAL/EFI failed to communicate with 1. Run ASM Restart Test to restart ASM. ASM.) 2. Rerun diagnostic test. 3. Correct other error conditions, including other failed system management tests and items logged in Remote Supervisor adapter system-error log, and retry.
Page 198 1. PCI adapter in PCI-X slot 5 A4J1 PCI slot 5.) 2. PCI-X board 9105-004-016-000 (ISMP indicates I2C errors on bus 1. PCI adapter in PCI-X slot 6 A4J1 PCI slot 6.) 2. PCI-X board IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 199 Code/explanation FRU/action 9105-001-000-000 or 9105-002-000-000 (ISMP indicates See the Hardware Maintenance Manual for the RXE-100 I2C errors on RXE bus X.) Remote Expansion Enclosure. 9105-001-001-000 or 9105-002-001-000 (ISMP indicates See the Hardware Maintenance Manual for the RXE-100 I2C errors on RXE bus P.) Remote Expansion Enclosure.
Page 200: Scalability Port And Rxe Port Error Codes
If xxx is: Indicated port is: Node 1, RXE port A Node 1, RXE port B Node 2, RXE port A Node 2, RXE port B Node 3, RXE port A IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 201 Table 14. RXE port numbers (continued) If xxx is: Indicated port is: Node 3, RXE port B Node 4, RXE port A Node 4, RXE port B RXE100 1 Side A, Port A RXE100 1 Side A, Port A ” B RXE100 1 Side B, Port B RXE100 1 Side B, Port B ”...
Page 202 3. Processor board attached to far end of cable 4. RXE cable A 5. RXE expansion board to which cable is connected (Side A or Side 6. I/O board IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 203: Memory Test Error Codes
Code/explanation FRU/action 9256-092-094-xxx, where xxx is 041, 045, 1. RXE cable A 049, 053 2. RXE expansion board to which cable is connected (Side A or Side (Deskew error.) 3. I/O board 9256-092-094-xxx, where xxx is 042, 046, 1. RXE cable B 050, 054 2.
Page 204 1. Run Quick Memory Test All Banks. If the test (Test Failed: Multi-Bit Status is Not Set When Expected.) completes without error, run the ECC test again. 2. Replace the memory board. IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 205: Led Error Codes
Table 16. Memory mirroring error codes Error code/symptom FRU/action 9501-Yxx-00-00 [Y=Failing node (1-4)] 1. Restart the server, and run the test again. (Test Aborted: SAL/EFI Error.) 2. If the symptom still exists, then update the SAL/EFI. 9502-Yxx-00-00 [Y=Failing node (1-4)] Check the system configuration.
Page 206: Error Symptoms
2. If remaining drives do not show up, remove successive drives one at a time and rerun diagnostic. IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 207 3. Check cable connections from processor board to power modules. processor(s)) Monitor problems Some IBM monitors have their own self-tests. If you suspect a problem with your monitor, see the information that comes with the monitor for adjusting and testing instructions.
Page 208 2. The last option in each SCSI chain, or the end of the SCSI cable, is terminated correctly. 3. Any external SCSI option is turned on. You must turn on an external SCSI option before turning on the server. IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 209 Symptom Suggested action Power problems Make sure that: 1. The power cables are properly connected to the server. 2. The electrical outlet functions properly. 3. The type of memory installed is correct. 4. If you just installed an option, remove it, and restart the server. If the server now turns on, you might have installed more options than the power supply supports.
Page 210: Power Supply Led Errors
3. If the Power Good LED comes on, replace the adapters and devices one at a time until you isolate the problem. 4. Power supply. 5. Top power board. 6. Midplane board. Power is OK. IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 211: Diagnostic Display Error Codes
Diagnostic display error codes The diagnostic display is composed of two seven-segment LEDs on the midplane board. While the server is in standby power mode, the display shows the CMOS programmable logic device (CPLD) revision level. The revision levels of the CPLD are individually reported in the display, as shown in the following table.
Page 212 FRU/action 31 (DMC SDA stuck low) I/O board 32 (DMC SCL stuck low) I/O board 33 (Midplane SDA stuck low) Midplane board 34 (Midplane SCL stuck low) Midplane board IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 213: Sal/Efi Progress Codes
Table 23. I/O board PCI status error codes Error message/explanation FRU/action S:0 (PCI SERR Bus 0) I/O board S:1 (PCI SERR Bus 1) I/O board P:0 (PCI SERR Bus 0) I/O board P:1 (PCI SERR Bus 1) I/O board SAL/EFI progress codes Error message/explanation FRU/action 00 (Processors are fetching and executing code)
Page 214 92 (ACPI initialization is in progress) 1. Check the system-error log. 2. Update system firmware. 3. I/O board. 93 (MCA/INIT initialization is in progress) 1. Check the system-error log. 2. I/O board. IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 215: Scsi Error Messages
Error message/explanation FRU/action 94 (SMBIOS initialization is in progress) 1. Check the system-error log. 2. Remote Supervisor Adapter. 3. I/O board. 95 (EFI is being started) 1. Check the system-error log. 2. Update system firmware. 3. I/O board. SCSI error messages Error message FRU/action All SCSI Errors...
Page 216 PCI-X board. If you suspect a networking problem and all the system tests pass, suspect a network cabling problem external to the system. IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 217: Chapter 7. Parts Listing Xseries 455 Type 8855
Chapter 7. Parts listing xSeries 455 Type 8855 The following Parts information is for the xSeries 455 Type 8855, Models 1RX, 2RX, 3RX, 4RX, 5RX, 6RX. System © Copyright IBM Corp. 2003...
Page 218 Cam, processor (all models) 90P0610 CMA assembly (all models) 73P6282 Label, system service (all models) 26K6838 Left EIA side flange assembly (all models) 00N7190 Lever, cam lock (all models) 48P7130 IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 219: Figure A
Index xSeries 455 Type 8855 (Models 1RX, 2RX, 3RX, 4RX, 5RX, 6RX) FRU No. CRU/FRU Miscellaneous parts kit (all models) 24P1217 v I/O brackets (3) v Small EMC clips (10) v Adapter arm bracket cable (1) v PCI card guide (1) v PCI door latch (1) v Switch, Light Path card (1) v Slide rails, Light Path card (2)
Page 220: Figure B
59P2952 Riser card (all models) 03K9031 VRM, 40A, 12V (all models) 49P2120 I/O board (1RX, 2RX, 3RX) 73P9725 I/O board (4RX, 5RX, 6RX) 26K6717 PCI insulator (all models) 24P1094 IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 221: Keyboard Crus
Keyboard CRUs Keyboard FRU No. US English 37L2551 French Canadian 37L2552 LA Spanish 37L2553 Arabic 37L2555 Belgium/French 37L2556 Belgium/UK 37L2557 Bulgarian 37L2558 Czech 37L2559 Danish 37L2560 Dutch 37L2561 French 37L2562 German 37L2563 Greek 37L2564 Hebrew 37L2565 Hungarian 37L2566 Korean 02K0901 Iceland 37L2567 Italy...
Page 222: Power Cord Crus
Dominican Republic, Ecuador, El Salvador, Guatemala, Guyana, Haiti, Honduras, Jamaica, Korea (South), Liberia, Mexico, Netherlands Antilles, Nicaragua, Panama, Peru, Philippines, Saudi Arabia, Suriname, Taiwan, Trinidad (West Indies), Venezuela United States of America 6952301 (110) 1838574 (220) 36L8886 (220V/15A) IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 223: Appendix A. Getting Help And Technical Assistance
If you need help, service, or technical assistance or just want more information about IBM products, you will find a wide variety of sources available from IBM to assist you. This appendix contains information about where to go for additional information about IBM and IBM products, what to do if you experience a problem ®...
Page 224: Getting Help And Information From The World Wide Web
Getting help and information from the World Wide Web On the World Wide Web, the IBM Web site has up-to-date information about IBM xSeries and IntelliStation products, services, and support. The address for IBM xSeries information is http://www.ibm.com/eserver/xseries/. The address for IBM IntelliStation information is http://www.ibm.com/pc/intellistation/.
Page 225: Appendix B. Related Service Information
Safety information The following section contains the safety information that you need to be familiar with before servicing an IBM server. General safety Follow these rules to ensure general safety: v Observe good housekeeping in the area of the machines during and after maintenance.
Page 226: Electrical Safety
Use extreme care when measuring high voltages. v Regularly inspect and maintain your electrical hand tools for safe operational condition. IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 227: Safety Inspection Guide
This guide addresses only those items. However, good judgment should be used to identify potential safety hazards due to attachment of non-IBM features or options not covered by this inspection guide.
Page 228: Handling Static-Sensitive Devices
4. Remove the cover. 5. Check for any obvious non-IBM alterations. Use good judgment as to the safety of any non-IBM alterations. 6. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage.
Page 229: Safety Notices (Multilingual Translations)
Japanese v Korean v Spanish Important: All caution and danger statements in this IBM documentation begin with a number. This number is used to cross reference an English caution or danger statement with translated versions of the caution or danger statement in this section.
Page 230 2. First, remove power cords from outlet. 3. Attach signal cables to connectors. 3. Remove signal cables from connectors. 4. Attach power cords to outlet. 4. Remove all cables from devices. 5. Turn device ON. IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 231 Statement 2: CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.
Page 232 The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 233 >50 kg (110 lb) Importante: Todas as instruções de cuidado e perigo da IBM documentation começam com um número. Este número é utilizado para fazer referência cruzada de uma instrução de cuidado ou perigo no idioma inglês com as versões traduzidas das instruções de cuidado ou perigo encontradas nesta seção.
Page 234 3. Conecte os cabos de sinal aos 3. Remova os cabos de sinal dos conectores. conectores. 4. Conecte os cabos de alimentação às 4. Remova todos os cabos dos dispositivos. tomadas. 5. LIGUE os dispositivos. IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 235 Instrução 2 CUIDADO: Ao substituir a bateria de lítio, utilize apenas uma bateria IBM, Número de Peça 33F8354 ou uma bateria de tipo equivalente, recomendada pelo fabricante. Se o seu sistema possui um móídulo com uma bateria de lítio, substitua-o apenas pelo mesmo tipo de mídulo, do mesmo fabricante.
Page 236 CUIDADO: Instrução 8 CUIDADO: Nunca remova a tampa de uma fonte de alimentação ou de qualquer peça que tenha esta etiqueta afixada. IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 237 Níveis perigosos de voltagem, corrente e energia estão presentes em qualquer componente que tenha esta etiqueta afixada. Nenhuma peça localizada no interior desses componentes pode ser consertada. Se você suspeitar de algum problema em alguma dessas peças, entre em contato com um técnico IBM. Instrução 10 CUIDADO: Não coloque nenhum objeto com peso superior a 82 kg (180 lbs.) sobre dispositivos...
Page 238 IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 239 Appendix B. Related service information...
Page 240 IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 241 Appendix B. Related service information...
Page 242 IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 243 Important: Toutes les consignes Attention et Danger indiquées dans la bibliothèque IBM documentation sont précédées d’un numéro. Ce dernier permet de mettre en correspondance la consigne en anglais avec ses versions traduites dans la présente section. Par exemple, si une consigne de type Attention est précédée du chiffre 1, ses traductions sont également précédées du chiffre 1 dans la présente section.
Page 244 ATTENTION: Remplacez la pile au lithium usagée par une pile de référence identique exclusivement - voir la référence IBM - ou par une pile équivalente recommandée par le fabricant. Si votre système est doté d’un module contenant une pile au lithium, vous devez le remplacer uniquement par un module identique, produit par le même fabricant.
Page 245 v Ne la jetez pas à l’eau. v Ne l’exposez pas à une température supérieure à 100 °C. v Ne cherchez pas à la réparer ou à la démonter. Pour la mise au rebut, reportez-vous à la réglementation en vigueur. Notice n°...
Page 246 être à l’origine d’un incident, prene contact avec un technicien de maintenance. Notice n° 10 ATTENTION: Ne posez pas d’objet dont le poids dépasse 82 kg sur les unités montées en armoire. IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 247 Wichtig: Alle Sicherheitshinweise in dieser IBM documentation beginnen mit einer Nummer. Diese Nummer verweist auf einen englischen Sicherheitshinweis mit den übersetzten Versionen dieses Hinweises in diesem Abschnitt. Wenn z. B. ein Sicherheitshinweis mit der Nummer 1 beginnt, so erscheint die übersetzung für diesen Sicherheitshinweis in diesem Abschnitt unter dem Hinweis...
Page 248 Hinweis 2 ACHTUNG: Eine verbrauchte Batterie nur durch eine Batterie mit der IBM Teilenummer 33F8354 oder durch eine vom Hersteller empfohlene Batterie ersetzen. Wenn Ihr System ein Modul mit einer Lithium-Batterie enthält, ersetzen Sie es immer mit dem selben Modultyp vom selben Hersteller. Die Batterie enthält Lithium und kann bei unsachgemäßer Verwendung, Handhabung oder Entsorgung explodieren.
Page 249 Hinweis 4 ≥18 kg ≥32 kg ≥55 kg ACHTUNG: Beim Anheben der Maschine die vorgeschriebenen Sicherheitsbestimmungen beachten. Hinweis 5 ACHTUNG: Mit dem Betriebsspannungsschalter an der Vorderseite des Servers und dem Betriebsspannungsschalter am Netzteil wird die Stromversorgung für den Server nicht unterbrochen. Der Server könnte auch mehr als ein Netzkabel aufweisen. Um die gesamte Stromversorgung des Servers auszuschalten, muß...
Page 250 Keine Gegenstände, die mehr als 82 kg wiegen, auf Rack-Einheiten ablegen. Importante: Tutti gli avvisi di attenzione e di pericolo riportati nella pubblicazione IBM documentation iniziano con un numero. Questo numero viene utilizzato per confrontare avvisi di attenzione o di pericolo in inglese con le versioni tradotte riportate in questa sezione.
Page 251 Avviso 1 PERICOLO La corrente elettrica circolante nei cavi di alimentazione, del telefono e di segnale è pericolosa. Per evitare il pericolo di scosse elettriche: v Non collegare o scollegare i cavi, non effettuare l’installazione, la manutenzione o la riconfigurazione di questo prodotto durante i temporali. v Collegare tutti i cavi di alimentazione ad una presa elettrica correttamente cablata e munita di terra di sicurezza.
Page 252 Avviso 2 ATTENZIONE: Quando si sostituisce la batteria al litio, utilizzare solo una batteria IBM con numero parte 33F8354 o batterie dello stesso tipo o di tipo equivalente consigliate dal produttore. Se il sistema di cui si dispone è provvisto di un modulo contenente una batteria al litio, sostituire tale batteria solo con un tipo di modulo uguale a quello fornito dal produttore.
Page 253 Avviso 4 ≥18 kg ≥32 kg ≥55 kg ATTENZIONE: Durante il sollevamento della macchina seguire delle norme di sicurezza. Avviso 5 ATTENZIONE: Il pulsante del controllo dell’alimentazione situato sull’unità e l’interruttore di alimentazione posto sull’alimentatore non disattiva la corrente elettrica fornita all’unità.
Page 254 Se si sospetta un problema in una di queste parti, rivolgersi ad un tecnico di manutenzione. Avviso 10 ATTENZIONE: Non poggiare oggetti che pesano più di 82 kg sulla parte superiore delle unità montate in rack. IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 255 Appendix B. Related service information...
Page 256 IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 257 > 50 Kg Appendix B. Related service information...
Page 258 IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 259 Appendix B. Related service information...
Page 260 Importante: Todas las declaraciones de precauciín de esta IBM documentation empiezan con un número. Dicho número se emplea para establecer una referencia cruzada de una declaraciín de precauciín o peligro en inglés con las versiones traducidas que de dichas declaraciones pueden encontrarse en esta secciín.
Page 261 Declaración 1 PELIGRO La corriente eléctrica de los cables telefínicos, de alimentaciín y de comunicaciones es perjudicial. Para evitar una descarga eléctrica: v No conecte ni desconecte ningún cable ni realice las operaciones de instalaciín, mantenimiento o reconfiguraciín de este producto durante una tormenta. v Conecte cada cable de alimentaciín a una toma de alimentaciín eléctrica con conexiín a tierra y cableado correctos.
Page 262 PRECAUCIÓN: Cuando desee sustituir la batería de litio, utilice únicamente el número de pieza 33F8354 de IBM o cualquier tipo de batería equivalente que recomiende el fabricante. Si el sistema tiene un mídulo que contiene una batería de litio, sustitúyalo únicamente por el mismo tipo de mídulo, que ha de estar creado por el mismo fabricante.
Page 263 ≥18 kg ≥32 kg ≥55 kg PRECAUCIÓN: Tome medidas de seguridad al levantar el producto. Declaración 5 PRECAUCIÓN: El botín de control de alimentaciín del dispositivo y el interruptor de alimentaciín de la fuente de alimentaciín no apagan la corriente eléctrica suministrada al dispositivo.
Page 264 California de los Estados Unidos está considerado como un causante de cancer y de defectos congénitos, además de otros riesgos reproductivos. Lávese las manos después de usar el producto. IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 265: Appendix C. Notices
Web sites. The materials at those Web sites are not part of the materials for this IBM product, and use of those Web sites is at your own risk. IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.
Page 266: Trademarks
Lotus, Lotus Notes, SmartSuite, and Domino are trademarks of Lotus Development Corporation and/or IBM Corporation in the United States, other countries, or both. Intel, MMX, and Pentium are trademarks of Intel Corporation in the United States, other countries, or both.
Page 267: Product Recycling And Disposal
IBM makes no representations or warranties with respect to non-IBM products. Support (if any) for the non-IBM products is provided by the third party, not IBM. Some software may differ from its retail version (if available), and may not include user manuals or all program functionality.
Page 268: Electronic Emission Notices
Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits.IBM is not responsible for any radio or television interference causedby using other than recommended cables and connectors or by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment.
Page 269: Taiwanese Class A Warning Statement
Japanese Voluntary Control Council for Interference (VCCI) statement Power cords For your safety, IBM provides a power cord with a grounded attachment plug to use with this IBM product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet.
Page 270 The cord set should have the appropriate safety approvals for the country in which the equipment will be installed. IBM power cords for a specific country or region are usually available only in that country or region.
Page 271 IBM power cord part number Used in these countries and regions 14F0087 Israel 1838574 Antigua and Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Brazil, Caicos Islands, Canada, Cayman Islands, Costa Rica, Colombia, Cuba, Dominican Republic, Ecuador, El Salvador, Guam, Guatemala, Haiti, Honduras,...
Page 272 IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 273: Index
2 midplane 135 diagnostic PCI-X 137 display 42 power 149 display error codes 201 processor 129 error codes 42, 71, 175 bypassing an unknown power-on password 15 messages 42 programs 42 tests 46 © Copyright IBM Corp. 2003...
Page 274 71 information LED 6 error messages 205 information light 6 LAN port, cabling 22 installation troubleshooting 75 order, microprocessors 99 Ethernet activity LED 7 Ethernet controller 4 IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 275 installing media bay card 152 adapters 90 media-extract mechanism 155 battery 109 memory DIMMs 95 board 127 hot-swap power supply 86, 87 board assembly 127 memory module 95 diagnostic test 47 microprocessors 99 hot-swap 4 options 77 problems 197 PCI adapters 88 settings 13 integrated functions 3 specifications 3...
Page 276 CD-ROM drive 196 scalable partition considerations 34 expansion enclosure 196 SCSI hard disk drive 196 diagnostic tests 50 intermittent 197 error messages 71, 205 memory 197 tape test 52 IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 277 SCSI (continued) test (continued) test error codes 181 USB keyboard 55 serial port USB mouse 61 test 61 video diagnostic 53 serial port test error codes 186 thermal specifications 3 serial port, cabling 21, 23 top cover assembly 148 ServeRAID adapter, cabling 91 top power board 149 ServeRAID Manager 17 trademarks 256...
Page 278 IBM xSeries 455 Type 8855: Hardware Maintenance Manual and Troubleshooting Guide...
Page 280 Part Number: 88P9199 (1P) P/N: 88P9199...

This manual is also suitable for:

Xseries 455

IBM eServer xSeries 455 Type 8855 Hardware Maintenance Manual And Troubleshooting Manual

About this Manual

Chapter 1. General Information

Chapter 2. Configuring the Server

Chapter 3. Diagnostics

Chapter 4. Installing Options

Chapter 5. Field Replaceable Units

Chapter 6. Symptom-To-FRU Index

Chapter 7. Parts Listing Xseries 455 Type 8855

Appendix A. Getting Help and Technical Assistance

Appendix B. Related Service Information

Appendix C. Notices

Index

Quick Links

Troubleshooting

Related Manuals for IBM eServer xSeries 455 Type 8855

Summary of Contents for IBM eServer xSeries 455 Type 8855

This manual is also suitable for:

Table of Contents