Cisco 7975G Software Manual page 199
Administration guide for cisco unified communications manager 9.0 (sccp and sip)
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Also See for 7975G:
- Software manual (227 pages) ,
- Administration manual (217 pages) ,
- Troubleshooting and maintenance (25 pages)
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Model Information, Status, and Statistics
Message
CFG TFTP Size Error
Checksum Error
CTL and ITL installed
CTL installed
DHCP timeout
Disabled
Description
The configuration file is too large for
the file system on the phone.
Downloaded software file is
corrupted.
CTL and ITL files are installed on
the phone.
The CTL file is installed on the
phone.
DHCP server did not respond.
802.1X Authentication is disabled on
the phone.
Cisco Unified IP Phone 7975G, 7971G-GE, 7970G, 7965G, and 7945G Administration Guide for Cisco Unified
Status Messages Screen
Possible explanation and action
Power cycle the phone.
Obtain a new copy of the phone firmware
and place it in the TFTP directory. You
should only copy files into this directory
when the TFTP server software is shut
down, otherwise the files may be corrupted.
None. This message is informational only.
Neither the CTL file nor the ITL file was
installed on the phone previously.
For more information about the Trust List,
see the Cisco Unified Communications
Manager Security Guide.
None. This message is informational only.
The CTL file was not installed previously.
For more information about the CTL file,
see the Cisco Unified Communications
Manager Security Guide.
• Network is busy: The errors should
resolve themselves when the network
load reduces.
• No network connectivity between the
DHCP server and the phone: Verify
the network connections.
• DHCP server is down: Check
configuration of DHCP server.
• Errors persist: Consider assigning a
static IP address. See
Configuration Menu, on page 66
details on assigning a static IP address.
You can enable 802.1X authentication by
using the Settings > Security
Configuration > 802.1X Authentication
option on the phone. For more information,
see
802.1X Authentication and Status
Menus, on page
116.
Communications Manager 9.0 (SCCP and SIP)
Network
for
179
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Troubleshooting
