Configuring Gateway Settings
Click the IVR button.
Step 3
Select the type of IVR functionality:
Step 4
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•
In the IVR registration name field, enter the IVR registration alias used with the gatekeeper.
Step 5
In the IVR Operator Extension field, set the E.164 number of an endpoint that is registered with the
Step 6
gatekeeper to function as an IVR operator for incoming calls. To do this, enter the same number for the
IVR operator extension for each of the IP terminals you want to include in the single number access. You
can also use an ISDN endpoint as the IVR operator extension. To do this, define the IVR operator
extension using the format <Gateway service><ISDN number>.
Select the IVR registers with gatekeeper check box to enable the internal IVR to register with the
Step 7
gatekeeper.
In the IVR address field, enter the IP address for the IVR system on the external device.
Step 8
In the Port field, enter the port number for the IVR system on the external device. The default port
Step 9
setting is 1620.
Configuring Outgoing Call Delimiters
In the Delimiters section of the Settings tab, you can configure outgoing call delimiter characters.
Procedure
In the Gateway interface, on the sidebar, click Gateway (if not already selected).
Step 1
Click the Settings tab.
Step 2
Step 3
Click the Delimiters button.
Step 4
In the Second number delimiter field, enter the character used as a second number delimiter for dialing
more than one ISDN number in setting up a 2B call. You can use the pound sign (#), asterisks (*), or
command (,) as a delimiter in outgoing calls only.
Step 5
In the TCS4 extension delimiter field, enter the character used as an extension number for TCS4
outgoing IP-to-ISDN call routing. You can use the pound sign (#), asterisk (*), or comma (,) as a
delimiter in outgoing calls only. This setting does not apply for voice calls.
Note
Administrator's Guide for Cisco IPVC 3521 BRI Gateway, Cisco IPVC 3526 PRI Gateway, and Cisco IPVC 3540 PRI Gateway
3-10
Use internal IVR—Enables the gateway IVR functionality so that incoming calls can route to an
endpoint on the IP network. Follow steps 5-7.
The IVR must be enabled for the BRI or PRI port that supports IVR.
Note
Use external IVR—Select to set the IP address and port number for an IVR system in another
device. Follow steps 8-9.
Since the comma cannot be used in the Party number field of the Cisco IPVC 35xx MCU
Conference Control interface, we recommend that you do not use the comma as a second number
delimiter or as a TCS4 extension delimiter.
Chapter 3
Configuring the Cisco IPVC 3500 Series Gateway
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