Factory Resetting The Codec - Cisco TelePresence System Codec C40 Administrator's Manual
Software version tc7.0
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Also See for TelePresence System Codec C40:
- Reference manual (224 pages) ,
- Administrator's manual (143 pages) ,
- User manual (51 pages)
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Cisco TelePresence System Codec C40/C60 and Profiles using C40/60
Contents
Factory resetting the codec
It is not possible to undo a factory reset.
You should always backup the log files and the
current configuration before you factory reset a system.
Open the web interface, sign in, and follow these steps:
•
Navigate to
Maintenance > System Recovery
choose the
Backup
tab.
•
Click
Download Logs
and
Download Configuration
Backup
and follow the instructions to save the files
on your computer.
If there is a severe problem with the video system, resetting it
to its default factory settings should be the last resort.
Always consider reverting to the previously used software
version before performing a factory reset. In many situations
this will recover the system. Note that both the current and
the previous software images reside on the system. Read
► System recovery
about software swapping in the
We recommend that you use either a Touch controller or the
web interface to factory reset the system. If these interfaces
are not available, you can connect to the system's standard
serial interface and issue a factory reset command.
The remote control and on-screen menu do not give access
to factory reset.
When factory resetting the video system the following
happens:
•
The call logs will be deleted.
•
Passwords will be reset to default.
•
All system parameters will be reset to default values.
•
All files that have been uploaded to the system will be
deleted. This includes, but is not limited to, custom
backgrounds, certificates, and the favorites list (My
contacts).
•
The previous (inactive) software image will be deleted.
•
Release keys and option keys will not be affected.
The system restarts automatically after the reset. It is using
the same software image as before.
D14636.13 Profile C60-C40 and Codec C60-C40 Administrator Guide TC7.0, DECEMBER 2013.
Introduction
Web interface
User interface: Touch
1. Tap gently on the Touch screen if the unit is in sleep
mode.
2. Open the
Reset.
You have to log in with an administrator user name
and
and password to access the
3. Tap the
Factory Reset
The system reverts to the default factory settings and
restarts automatically. This will take a few minutes.
The system confirms the factory reset by displaying a
notification on the main screen when up and running
again. The notification disappears after approximately
10 seconds.
User interface: Web
section.
Open the
on the Touch controller, or navigate to
Settings > System information
control, to find the system's IP address (IPv4 or IPv6).
1. Open a web browser and enter the IP address of the
video system in the address bar.
2. Navigate to
the
Factory Reset
3. Read the provided information carefully before you click
Perform a factory
4. Click the red
perform a factory reset.
The system reverts to the default factory settings and
restarts automatically. This will take a few minutes.
The system confirms the factory reset by displaying a
notification on the main screen when up and running
again. The notification disappears after approximately
10 seconds.
System settings
Settings
menu and navigate to
Administrator >
*
Administrator
menu.
button.
Settings
menu and tap
System Information
*
Home >
using the remote
Maintenance > System Recovery
and choose
tab.
reset....
Yes
button to confirm that you want to
139
Setting passwords
Using the serial interface
You have to connect to the video system's COM port with a
serial cable. The serial port is enabled as a default, but it may
have been disabled.
The connection parameters for the COM port are as follows:
•
Data bits: 8
•
Parity: None
•
Stop bits: 1
•
Flow control: None
•
Baud rate: The default value is 38400 bps, but it may
have been changed
You can read more about the system's serial port settings in
the
► System settings
chapter.
1. Login as admin (administrator rights).
2. Issue the following command:
xCommand SystemUnit FactoryReset Confirm: Yes
You will see the following text:
*r FactoryResetResult:
**end
OK
The system will revert to the default factory settings and
automatically restart. This will take a few minutes.
The system confirms the factory reset by displaying a
notification on the main screen when up and running
again. The notification disappears after approximately
10 seconds.
* The
Settings
menu can be accessed from the drop down window
that appears when you tap the contact information in the upper, left
corner of the Touch controller.
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Administrator Guide
Appendices
Appendices
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