HP NetServer LXr Pro8 4 GB Memory Board Installation Guide HP Part Number 5967-2103 Printed in January 1998...
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Notice The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
Preface Purpose of this Guide This guide describes the steps you need to perform to install and configure the 4 GB (Gigabyte) memory board (HP Product Number D5027A) in an HP NetServer LXr Pro8. Contents of this Guide This guide includes the following topics: Installation instructions Troubleshooting information, from common installation problems to special steps that may help you identify and interpret errors and/or failures...
Preface Related Documentation The following documents describe the HP NetServer LXr Pro8: The HP NetServer LXr Pro8 User Guide The Product and Service Reference Labels Information Assistant on the HP NetServer Navigator CD-ROM...
1 Introduction Verifying Contents Unpack and verify the contents of the shipping box against the Contents Checklist included with your HP NetServer LXr Pro8 4 GB memory board. If anything is missing or damaged, call your reseller. The contents of the shipping box should include: The 4 GB memory board The anti-static container in which the 4 GB memory board is packaged...
2 Installing Memory in the 4 GB Memory Board This chapter includes guidelines and instructions for: Powering down the NetServer Removing the existing 4 GB memory board for a memory upgrade Installing 128 MB SDRAM DIMMs in the specified DIMM slot configuration on the 4 GB memory board Removing 128 MB SDRAM DIMMs and downsizing the memory configuration...
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Chapter 2 Installing Memory in the 4 GB Memory Board The memory board DIMM slots are numbered from M0 to M31 as shown in Figure 2-1. The recommended memory configurations and the slot numbers where SDRAM DIMMs are installed are listed in Figure 2-2 and Figure 2-3. Add SDRAM DIMMs only in these quantities and in the specified slot numbers.
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Chapter 2 Installing Memory in the 4 GB Memory Board Figure 2-2 shows memory configurations when one 4 GB Memory board is installed. Figure 2-3 shows configurations when two 4 GB memory boards are installed. The Figures show the recommended order in which DIMM slots are filled as you add 128 MB SDRAM DIMMs to the 4 GB boards: An "X"...
Chapter 2 Installing Memory in the 4 GB Memory Board Tools Required To remove or install a memory board, first remove the satellite chassis lower fan module and the rear access panel. These tools are required for removal and installation of accessories: Number 1 Phillips head screwdriver An anti-static service kit (3M 8501/8502/8503 or equivalent).
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Chapter 2 Installing Memory in the 4 GB Memory Board DC Power Power AC Power Switch Figure 2-4. HP NetServer Control Panel 4. Unlock the power interlock switch at the back of the HP NetServer's rear panel by turning it clockwise (Figure 2-5). The switch turns off DC power to the HP NetServer, and also unlocks the satellite chassis.
Chapter 2 Installing Memory in the 4 GB Memory Board Power Interlock Switch Unlocked Figure 2-5. Power Interlock Switch, NetServer Rear Panel Accessing the Lower Board Cage The lower board cage holds the NetServer’s memory boards. To reach these boards, you extend the satellite chassis and remove the lower fan module and rear access panel.
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Chapter 2 Installing Memory in the 4 GB Memory Board CAUTION You will need to replace the retention bracket when redocking the Satellite Chassis. The Bracket ensures correct mechanical connection. Figure 2-6. Location of the Retention Bracket 2. Stand behind the HP NetServer and grasp the two ejector handles on the HP NetServer’s rear panel.
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Chapter 2 Installing Memory in the 4 GB Memory Board Ejector Handles Figure 2-7. Sliding Out the Satellite Chassis 2. Remove the lower fan module, as shown in Figure 2-8: a. Grasp the handles on either end of the fan module and push them toward each other.
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Chapter 2 Installing Memory in the 4 GB Memory Board Base Chassis Satellite Chassis Handles Lower Fan Module Figure 2-8. Removing the Lower Fan Module 3. Remove the NetServer’s rear access panel, as shown in Figure 2-9: a. Loosen the three captive screws that fix the panel in place. b.
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Chapter 2 Installing Memory in the 4 GB Memory Board Rear Access Panel Captive Screws Figure 2-9. Removing the Rear Access Panel...
Chapter 2 Installing Memory in the 4 GB Memory Board Removing the Existing 4 GB Memory Board The HP NetServer has one 4 GB memory board installed. Follow these steps to remove the existing memory board for a memory upgrade: 1.
Chapter 2 Installing Memory in the 4 GB Memory Board Installing 128 MB SDRAM DIMMs on the 4 GB Memory Board Follow these steps to install a 128 MB SDRAM DIMM in a slot on the 4 GB memory board. CAUTION Use only 128 SDRAM DIMMs acquired from HP.
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Chapter 2 Installing Memory in the 4 GB Memory Board 4. Locate the slot where you will install the 128 SDRAM DIMM, and spread the two DIMM retaining clips outward. (Figure 2-12). Retaining Clip Retaining Clip Figure 2-12. Installing a DIMM Module 5.
Chapter 2 Installing Memory in the 4 GB Memory Board 7. Insert the SDRAM DIMM carefully into the desired slot. The retaining clips will grasp the SDRAM DIMM automatically if it is inserted properly. CAUTION Do not rock the SDRAM DIMM into place, but apply firm and even pressure (significantly more than you would when installing SIMMs).
Chapter 2 Installing Memory in the 4 GB Memory Board 7. Place the DIMM in its anti-static container. 8. Repeat steps 5-7 for as many SDRAM DIMMs as you need to remove. 9. If necessary, remove SDRAM DIMMs and reinstall in new slots to match the DIMM slot configuration for the downsized memory.
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Chapter 2 Installing Memory in the 4 GB Memory Board 3. Being careful not to touch board components, ease the first memory board into the top memory board slot and close the retaining latches on the front of the memory board to seat it snugly (Figure 2-13). Base Chassis Satellite Chassis...
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Chapter 2 Installing Memory in the 4 GB Memory Board 6. Reattach the lower fan module: a. On each side of the back of the fan module are two slots. Line these slots up with the flanges on the fan’s mounting rails. b.
Chapter 2 Installing Memory in the 4 GB Memory Board d. Let go of the release latches. Now grasp the ejector handles and push the satellite chassis the rest of the way onto the base. Be careful to keep the ejector handles in the "down" position. e.
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Chapter 2 Installing Memory in the 4 GB Memory Board The HP NetServer cannot start unless the Power Interlock Switch is in this position Figure 2-15. Power Interlock Switch, HP NetServer Rear Panel 4. Turn on the monitor.
3 Troubleshooting Diagnostics Overview A set of diagnostics procedures and reporting facilities points you towards a troubleshooting solution if problems occur. The memory controller corrects minor (single-bit) errors in DIMM functioning. Errors are detected and reported both during boot-up testing and during run time. More serious, multiple-bit errors may require the user to replace a defective DIMM.
Chapter 3 Troubleshooting Standard BIOS Error Messages Several different situations generate visual or auditory error messages which appear in the Event Log Report Utility: No memory board detected. If a memory board is not installed, the system generates 11 beeps and halts. Memory board detected, but no DIMMs found.
Chapter 3 Troubleshooting ECC Multiple-bit errors (two bits or more). Multiple-bit errors, which are extremely rare, may cause the system to halt or display a memory parity error. If this occurs, take the following steps: 1. Cycle the system power. 2.
NOTE Please note that sales and support for this Hewlett-Packard product may not be currently available in all countries listed below. U.S. and Canada For hardware repair or telephone support in the U.S. and Canada, contact either:...
Chapter 4 Service and Support Europe For hardware repair or telephone support in Europe, contact either: Participating Service Authorized HP Personal Computer Reseller HP Customer Support Center (Netherlands) for the following countries: Austria: 0660 6386 Belgium (Dutch): 02 626 8806 Belgium (French): 02 626 8807 Denmark:...
Chapter 4 Service and Support Asia/Pacific For hardware service and telephone support, contact either: A participating Reseller HP Customer Support Center: Australia: +61 (03) 9272 8000 China: +86 (10) 6505 3888 Hong Kong: 800 967729 (toll free) India: +91 (011) 682 6035 Indonesia: +62 21 350 3408 Japan:...
Service and Support Ordering HP Cables, Drive Trays, and Technical Publications If you need more technical information, Hewlett-Packard publishes other references that you can order from HP, such as the HP NetServer Product Line Service Handbook. Service information and reference documents, such as the Dealer Configuration File Creation Guide (CFG), are also available in Information Assistant on the HP NetServer Navigator CD-ROM.
Service and Support Contacting HP Regional Headquarters Should you need to contact Hewlett-Packard, check your local telephone directory for the HP Sales and Service Office near you. If you cannot locate an HP office, contact one of the Worldwide HP Marketing Headquarters listed here:...
Chapter 4 Service and Support Joining CompuServe To open a CompuServe account or to obtain information on access numbers and charges in your country, you can purchase a CompuServe startup kit at a computer software reseller or you can contact CompuServe directly. Mention “Representative 133”...
5 Hardware Warranty This HP NetServer accessory is covered by a limited hardware warranty for a period of one year from receipt by the original end-user purchaser. Once installed in an HP NetServer, this accessory may carry the longer of either a one-year warranty or the remainder of the warranty period for the NetServer in which it is installed.
6 Specifications Electrical Power Budget Components are powered at +3.3 and +5 volts. Power Dissipation +3.3 V +5.0 V 77.6 W 10 W Environmental Environment Specification Temperature Non-operating -40 C to 70 C Operating 5 C to 35 C Humidity Non-operating 5% to 95% Operating...
EMC directive 89/336/EEC. the Low Voltage Directive 73/23/EEC 1) This Product was tested in a typical configuration with Hewlett-Packard peripherals. Santa Clara, CA, USA, September 30, 1997 Nigel Marrion / Quality Engineering Manager For Compliance Information ONLY, contact: European Contact: Your local Hewlett-Packard Sales and Service Office or Hewlett-Packard GmbH, Department ZQ / Standards Europe, Herrenberger Straße 130, D-71034 Böblingen (FAX: + 49-7031-143143)
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Readme File, 3 Errors Removing a 128 MB SDRAM DIMM Single-Bit Errors, 26 Module, 18 ECC Single- and Multiple-Bit Errors, Standard BIOS Errors, 26 help Troubleshooting CompuServe, 34 Diagnostics Overview, 25 from Hewlett-Packard, 33 Troubleshooting Resources, 27 Warranty Information, 35...