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Chapter 5
Configuring Users, Features, and Services
Adding Users to Cisco CallManager
Configuring the Corporate Directory
Cisco IP Phone Administration Guide for Cisco CallManager 3.3, Cisco IP Phones 7902G/7905G/7912G
OL-6313-01
The Cisco CallManager Administration application allows you to display and
maintain information about users on the network.
You must configure features to allow users to perform the following actions:
•
Access the corporate directory and other customized directories from a
Cisco IP Phone
•
Create their own personal directories
Set up their own speed dial and call forwarding numbers
•
To set up these features, you must first add users to Cisco CallManager, using
either of the following methods:
•
To add users individually, use the Cisco CallManager Administration
application and select User >Add a New User.
Refer to Cisco CallManager Administration Guide, Cisco CallManager
System Guide, or Cisco CallManager Administration online help in the
application for details.
To add users in batches, use the Bulk Administration Tool. This method also
•
enables you to set an identical default password for all users.
Refer to Bulk Administration Tool User Guide for details.
From the Cisco IP Phone models 7905G/7912G, users can look up directory
numbers for their co-workers. To support this feature, you must first configure
corporate directories
Cisco CallManager uses a Lightweight Directory Access Protocol (LDAP)
directory to store authentication and authorization information about users of
Cisco CallManager applications, which interface with the Cisco CallManager.
Authentication establishes the user right to access the system, while authorization
identifies the telephony resources that a user is permitted to use, such as a specific
telephone extension.
Adding Users to Cisco CallManager
5-7
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Table of Contents
Troubleshooting
