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Troubleshooting
Symptom, Cause/solution
Fabric was pulled, pushed or fed at an angle
while it was being sewn.
• Sew while guiding the fabric with your hands
so that the fabric is fed in a straight line.
The thread is tangled, for example, in the bobbin
case.
Embroidery pattern does not embroider correctly.
Thread is twisted.
Thread tension is set incorrectly.
Fabric was not inserted into the frame correctly
(fabric was loose, etc.).
Stabilizing material was not attached.
• Always use stabilizing material, especially with
stretch fabrics, lightweight fabrics, fabrics with
a coarse weave, or fabrics that often cause
pattern shrinkage. See your authorized Brother
dealer for the proper stabilizer.
There was an object placed near the machine,
and the carriage or embroidery frame hit the
object during embroidering.
Material coming out of the embroidery frame is
causing problems.
• Stretch the fabric on the frame once again so
that the material coming out of the embroidery
frame does not cause problems, rotate the
pattern and embroider.
A heavy fabric is being embroidered, and the
fabric is hanging off the table.
• If embroidery is done with the fabric hanging
off the table, the embroidery unit movement
will be impaired. Support the fabric while
embroidering.
Fabric is snagged or caught on something.
• Stop the machine and place the fabric so that it
does not get caught or snagged.
The carriage was moved while the embroidery
frame was being removed or attached during
embroidery.
• If the carriage is moved during the process, the
pattern may be misaligned. Be careful when
removing or attaching the embroidery frame.
Stabilizer is incorrectly attached, for example, it is
smaller than the embroidery frame.
Loops appear on the surface of the fabric when
embroidering.
The thread tension is incorrectly set.
Embroidery bobbin thread intended for use with
this machine is not being used.
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Reference
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