Warranty - Cisco Meraki MR36 Installation Manual

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Check Static IP Address Configuration

1. If the AP has a static IP address, the green signal LEDs will begin to flash on and off and you will not receive an IP

address via DHCP.

2. Disconnect the Ethernet cable from the AP.

3. Associate to the SSID being broadcasted by the AP. If there are no other APs in the network within range the SSID

may be appended with "-scanning".

4. Go to my.meraki.com in your web browser.

5. The MAC address on the back of the access point should match the physical address value on the my.meraki.com

Overview page.

6. Once you have verified that the MAC address is correct on the overview tab, click the tab Static IP configuration.

7. Enter the username (serial number on the back of the AP) which is case sensitive and must include the dashes.

(There is no password).

8. Make sure your AP is set to obtain a correct DHCP or static IP address configuration from your network.

Reference

https://documentation.meraki.com/MR

If you are still experiencing hardware issues, please contact Cisco Meraki support by logging in to dashboard and using the Help option near the top of the page,

then opening and email case or calling using the contact information on that page.

Warranty

MR Warranty coverage periods are as follows:

Indoor MR 36 AP

Lifetime

Note: The above table is a general guideline for warranty terms and is not final. Warranty terms are subject to printed warranty information on the relevant online

Meraki data sheets.

If your Cisco Meraki device fails and the problem cannot be resolved by troubleshooting, contact support to address the issue. Once support determines that the

device is in a failed state, they can process an RMA and send out a replacement device free of charge. In most circumstances, the RMA will include a pre-paid

shipping label so the faulty equipment can be returned.

In order to initiate a hardware replacement for non-functioning hardware that is under warranty, you must have access to the original packaging the

hardware was shipped in. The original hardware packaging includes device serial number and order information, and may be required for return

shipping.

Meraki MR36 devices have been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These

limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can

radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio

for additional information and troubleshooting tips.

Applies to MR device and ethernet cables in box

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