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Chapter 1 General Troubleshooting
Table 1-22
Possible Problem
The node has lost DCC
connectivity.
There are user ID and.or
password issues.
Server Trail deleted.
Repair Circuits
In node view, click the Circuits tab. Note that all circuits listed are PARTIAL.
Step 1
In node view, choose Repair Circuits from the Tools drop-down list. The Circuit Repair dialog box
Step 2
appears.
Read the instructions in the Circuit Repair dialog box. If all the steps in the dialog box have been
Step 3
completed, click Next. Ensure that you have the old and new MAC addresses.
Step 4
The Node MAC Addresses dialog box appears:
a.
b.
c.
The Repair Circuits dialog box appears. Read the information in the dialog box and click Finish.
Step 5
Note
When the circuit repair is complete, the Circuits Repaired dialog box appears.
Click OK.
Step 6
In node view of the new node, click the Circuits tab. Note that all circuits listed are DISCOVERED. If
Step 7
all circuits listed do not have a DISCOVERED status, call the Cisco TAC (1 800 553-2447) to open an
RMA.
1.9 Fiber and Cabling
This section explains problems typically caused by cabling connectivity errors. It also includes
instructions for crimping CAT-5 cable and lists the optical fiber connectivity levels.
July 2010
Circuits Remain in PARTIAL Status
Solution
See the
See the
—
From the Node drop-down list, choose the name of the node where you replaced the CAP.
In the Old MAC Address field, enter the old MAC address.
Click Next.
The CTC session freezes until all circuits are repaired. Circuit repair can take up to five minutes
or more depending on the number of circuits provisioned.
"1.6.9 TCP/IP Connection is Lost" section on page
"1.7.8 Username or Password Mismatch" section on page
Cisco ONS 15600 SDH Troubleshooting Guide, R8.0
1.9 Fiber and Cabling
1-56.
1-63.
1-69
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Table of Contents
Troubleshooting
