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Paper Jams - Brother MFC-9840CDW User Manual

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Document is jammed in the duplex
slot
a
Take out any paper from the ADF that is
not jammed.
b
Pull the jammed document out to the
right.
c
Press Stop/Exit.

Paper jams

To clear paper jams, please follow the steps
in this section.
HOT SURFACE
After you have just used the machine, some
internal parts of the machine will be
extremely hot. When you open the front or
back cover of the machine, DO NOT touch
the shaded parts shown in the illustration.
Troubleshooting and routine maintenance
Note
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The LCD names for the paper trays are as
follows:
• Standard paper tray: Tray 1
• Optional lower tray: Tray 2
• Multi-purpose tray: MP Tray
Paper is jammed in the MP tray
If the LCD shows Jam MP Tray, follow
these steps:
Jam MP Tray
a
Remove the paper from the MP tray.
C
b
Remove any jammed paper from in and
around the MP tray.
c
Close the MP tray. Then, open the front
cover and close it to reset the machine.
Open the MP tray again.
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