Error And Maintenance Messages - Brother MFC-9840CDW User Manual
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Also See for MFC-9840CDW:
- User manual (263 pages) ,
- Network user's manual (204 pages) ,
- Quick setup manual (53 pages)
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Error and maintenance messages
As with any sophisticated office product, error and maintenance messages may be displayed. The
most common error and maintenance messages are shown below.
Error Message
Cause
The device is removed from the
Access Error
USB direct interface while the
data is processing.
BT Call Sign is set to On. You
BT Call Sign On
cannot change the Receive Mode
(U.K. only)
from Manual to another mode.
Calibration failed.
Calibrate
The toner cartridge is not installed
Cartridge Error
properly.
Put the Black (K)
Toner Cartridge
1
back in.
1
The toner
cartridge colour
with the problem is
shown in the
message.
It is time to replace the belt unit.
Change Parts
Belt Unit
The drum unit is near the end of
Change Parts
its life.
Drum
The drum unit counter was not
reset when a new drum was
installed.
Troubleshooting and routine maintenance
Action
Press Stop/Exit. Reinsert the device and try to
print with direct print or PictBridge.
Set BT Call Sign to Off. (See BT call sign
(U.K. only) on page 51.)
Press Mono Start or Colour Start and try it
again.
Do one of the following:
Turn off the machine's power switch. Wait a
few seconds, then turn it on again.
Put in a new drum unit. (See Replacing the
drum unit on page 175.)
Put in a new belt unit. (See Replacing the
belt unit on page 181.)
Put in a new waste toner box.
(See Replacing the waste toner
box on page 186.)
If the problem continues, call your Brother
dealer.
Pull out the drum unit, take out the toner
cartridge that is indicated on the LCD, and put it
back into the drum unit again.
Replace the belt unit. (See Replacing the belt
unit on page 181.)
Use the drum unit until you have a print quality
problem; then replace the drum unit with a new
one.
Press Menu, 8, 4, and then a or b to choose
Drum.
Press OK and press 1 to reset the drum unit
counter.
C
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131
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