Brother MFC-9840CDW User Manual page 126
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Also See for MFC-9840CDW:
- User manual (263 pages) ,
- Network user's manual (204 pages) ,
- Quick setup manual (53 pages)
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Menu access difficulties
Difficulties
Key operations do not work
The machine beeps when you try to
access the Setup Receive and
Setup Send menus.
Copy quality difficulties
Difficulties
Vertical black line appears in
copies.
Printing difficulties
Difficulties
No printout.
The machine prints unexpectedly
or it prints garbage.
The machine prints the first couple
of pages correctly, then some
pages have text missing.
114
Suggestions
Check that the control panel is fitted correctly on the machine. Reinstall the control
panel.
If the Fax key is not illuminated, press it to turn on Fax mode. The Setup Receive
setting (Menu, 2, 1) and Setup Send setting (Menu, 2, 2) are available only when
the machine is in Fax mode.
Suggestions
Black vertical lines on copies are typically caused by dirt or correction fluid on the
glass strip, or one of the corona wires for printing is dirty. (See Cleaning the
scanner on page 150 and Cleaning the corona wires on page 155.)
Suggestions
Check that the machine is plugged in and the power switch is turned on.
Check that the toner cartridges and drum unit are installed properly. (See
Replacing the drum unit on page 174.)
Check the interface cable connection on both the machine and your computer.
(See the Quick Setup Guide.)
Check that the correct printer driver has been installed and chosen.
Check to see if the LCD is showing an error message. (See Error and
maintenance messages on page 131.)
Check that the machine is online:
®
(For Windows Vista
)
Click the Start button, Control Panel, Hardware and Sound, and then
Printers. Right-click Brother MFC-9840CDW Printer. Make sure that Use
Printer Offline is unchecked.
®
(For Windows
XP and Windows Server
Click the Start button and select Printers and Faxes.Right-click Brother
MFC-9840CDW Printer. Make sure that Use Printer Offline is unchecked.
®
(For Windows
2000)
Click the Start button and select Settings and then Printers.Right-click
Brother MFC-9840CDW Printer. Make sure that Use Printer Offline is
unchecked.
Pull out the paper tray and wait until the machine stops printing. Then turn off
the machine's power switch and disconnect from the power for several
minutes. (The machine can be turned off for up to 60 hours without losing
faxes stored in the memory.)
Check the settings in your application to make sure it is set up to work with
your machine.
Check the settings in your application to make sure that it is set up to work with
your machine.
Your computer is not recognising the machine's input buffer's full signal. Make
sure that you connected the interface cable correctly. (See the Quick Setup
Guide.)
®
2003)
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