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Panasonic KX-TG2631C Operating Instructions Manual
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Panasonic KX-TG2631C Operating Instructions Manual

Panasonic KX-TG2631C Operating Instructions Manual

2.4 ghz digital cordless answering system 2.4 ghz digital cordless answering system with two handsets
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TG2631C_2632C(e).book Page 1 Wednesday, January 25, 2006 3:05 PM
Model shown is KX-TG2631C.
This unit is compatible with Call Display. To use this feature, you must subscribe
to the appropriate service offered by your service provider.
Charge the handset battery for 6 hours before initial use.
Please read these Operating Instructions before using the unit and save for
future reference.
For assistance, please call 1-800-561-5505 or visit us at www.panasonic.ca

Operating Instructions

2.4 GHz Digital Cordless
KX-TG2631C
Model No.
2.4 GHz Digital Cordless
Answering System with Two Handsets
KX-TG2632C
Model No.
Answering System

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Summary of Contents for Panasonic KX-TG2631C

  • Page 1: Operating Instructions

    Charge the handset battery for 6 hours before initial use. Please read these Operating Instructions before using the unit and save for future reference. For assistance, please call 1-800-561-5505 or visit us at www.panasonic.ca...

  • Page 2: Table Of Contents

    TG2631C_2632C(e).book Page 2 Wednesday, January 25, 2006 3:05 PM Table of Contents Introduction Transferring calls between handsets, conference calls ....41 Introduction..... . . 3 Registering a handset.

  • Page 3: Introduction

    TG2631C_2632C(e).book Page 3 Wednesday, January 25, 2006 3:05 PM Introduction Introduction Thank you for purchasing a Panasonic cordless telephone. We recommend keeping a record of the following information for future reference. Serial No. Date of purchase (found on the bottom of the base unit) Name and address of dealer Attach your purchase receipt here.

  • Page 4: About These Operating Instructions

    TG2631C_2632C(e).book Page 4 Wednesday, January 25, 2006 3:05 PM Introduction About these operating instructions These operating instructions can be used for KX-TG2631/KX-TG2632. Descriptions of the multiple handsets and charger KX-TG2632 includes 2 handsets and a charger. Descriptions of the multiple handsets and charger in these operating instructions are for KX-TG2632 only.

  • Page 5: Accessory Information

    TG2631C_2632C(e).book Page 5 Wednesday, January 25, 2006 3:05 PM Introduction Accessory information Included accessories Quantity No. Accessory item KX-TG2631 KX-TG2632 AC adaptor Telephone line cord Battery Handset cover Charger – *1 The handset cover comes attached to the handset. Additional/replacement accessories Accessory item Order number Rechargeable nickel metal...

  • Page 6: Important Safety Instructions

    TG2631C_2632C(e).book Page 6 Wednesday, January 25, 2006 3:05 PM Introduction risk of fire or electric shock. Never spill Important safety any liquid on the product. 11. To reduce the risk of electric shock, do instructions not disassemble the product. Take the product to an authorized service centre When using the product, basic safety when service is required.
  • Page 7 TG2631C_2632C(e).book Page 7 Wednesday, January 25, 2006 3:05 PM Introduction CAUTION: L Charge the battery(ies) provided, or identified for use with the product only, in Installation accordance with the instructions and L Never install telephone wiring during a limitations specified in this manual. lightning storm.

  • Page 8: For Best Performance

    5 °C (41 °F) or greater than 40 °C The base unit and other compatible (104 °F). Damp basements should also Panasonic units use radio waves to be avoided. communicate with each other. L The maximum calling distance may be...

  • Page 9: Preparation

    (B). Connect the AC adaptor cord weight of the adaptor may cause it to by pressing the plug firmly (C). become disconnected. L Use only the included Panasonic AC L The unit will not work during a power adaptor PQLV19. failure. We recommend connecting a...

  • Page 10: Setting Up The Handset

    Available model(s): – Noise is heard during conversations. KX-TG2632 – Call Display features (page 25) do not function properly. L Use only the included Panasonic AC adaptor PQLV19. (120 V AC, 60 Hz) To single-line telephone jack (RJ11C)

  • Page 11: Battery Charge

    CHARGE indicator on the base Then close the handset cover. unit lights. When the battery is fully charged, “Charge completed” is displayed. Base unit: Important: L Use only the rechargeable Panasonic battery noted on page 5. L Model shown is KX-TG2631.
  • Page 12 Charger: Note: L When the battery needs to be charged, Available model(s): the handset beeps intermittently while it KX-TG2632 is in use. Panasonic battery performance Operation Operating time While in use Up to 5 hours (talking) While not in use...

  • Page 13: Controls

    TG2631C_2632C(e).book Page 13 Wednesday, January 25, 2006 3:05 PM Preparation Controls Base unit GREETING GREETING ANSWER ON CHECK CHECK ERASE ERASE STOP STOP MESSAGE MESSAGE CHARGE CHARGE REPEAT REPEAT SKIP SKIP LO LOCATOR LO LOCATOR IN INTER ERCOM OM IN INTER ERCOM OM A Antenna J {MESSAGE} MESSAGE indicator...
  • Page 14 TG2631C_2632C(e).book Page 14 Wednesday, January 25, 2006 3:05 PM Preparation O {HOLD} {INTERCOM} Handset P Microphone Q Charge contacts Note: L Some operations not mentioned above are displayed as soft key selections during operation (page 15). Example: {Flash} Using the navigator key The handset navigator key can be used to navigate through menus and to select items shown on the display, by pressing...

  • Page 15: Displays

    TG2631C_2632C(e).book Page 15 Wednesday, January 25, 2006 3:05 PM Preparation Handset soft keys Displays The handset features 2 soft keys. By pressing a soft key, you can select the feature shown directly above it on the Base unit display items display.

  • Page 16: Setting The Unit Before Use

    TG2631C_2632C(e).book Page 16 Wednesday, January 25, 2006 3:05 PM Preparation Handset display items Setting the unit before Displayed Meaning item Voice enhancer is on. Display language Battery level You can select either “English” or “Français” as the display language. The default setting is “English”.
  • Page 17 TG2631C_2632C(e).book Page 17 Wednesday, January 25, 2006 3:05 PM Preparation Date and time Set the correct date and time. When you play back a message from the answering system (page 35), the unit announces the day and time it was recorded. {MENU} i {4} Enter the current month, day, and year by selecting 2 digits for each.

  • Page 18: Making/Answering Calls

    TG2631C_2632C(e).book Page 18 Wednesday, January 25, 2006 3:05 PM Making/Answering Calls Making a call using the redial list Making calls The last 5 phone numbers dialed are stored in the redial list. Lift the handset and dial the phone number. {REDIAL} L To correct a digit, press {CLEAR}.

  • Page 19: Answering Calls

    TG2631C_2632C(e).book Page 19 Wednesday, January 25, 2006 3:05 PM Making/Answering Calls Answering calls Useful features during a call When a call is being received, the ringer indicator flashes rapidly. HOLD button Lift the handset and press {C} or {s}. This feature allows you to put an outside L You can also answer the call by call on hold.
  • Page 20 TG2631C_2632C(e).book Page 20 Wednesday, January 25, 2006 3:05 PM Making/Answering Calls Mute Temporary tone dialing (for rotary/ While mute is turned on, you can hear the pulse service users) other party, but the other party cannot hear You can temporarily switch the dialing you.
  • Page 21 TG2631C_2632C(e).book Page 21 Wednesday, January 25, 2006 3:05 PM Making/Answering Calls Handset clarity booster Call share This feature can improve sound clarity Available model(s): when the handset is used in an area where KX-TG2632 there may be interference. During an outside call, this feature is turned on This feature allows the handset to join an automatically when necessary.

  • Page 22: Phonebook

    TG2631C_2632C(e).book Page 22 Wednesday, January 25, 2006 3:05 PM Phonebook L To enter another character that is Handset phonebook located on the same dial key, first press {>} to move the cursor to the next space. You can add up to 50 items to the handset phonebook and search for phonebook Editing/correcting a mistake items by name.

  • Page 23: Chain Dial

    TG2631C_2632C(e).book Page 23 Wednesday, January 25, 2006 3:05 PM Phonebook Searching for a name by initial Chain dial This feature allows you to dial phone {Phonebook} i {Search} numbers in the handset phonebook while you are on a call. This feature can be used, Press the dial key ({0} to {9}, {#}, or for example, to dial a calling card access {*}) that corresponds to the first letter...

  • Page 24: Copying Handset Phonebook Items

    TG2631C_2632C(e).book Page 24 Wednesday, January 25, 2006 3:05 PM Phonebook Copying handset phonebook items Available model(s): KX-TG2632 You can copy one or all of the phonebook items from one handset to another. Copying an item {MENU} i {#}{1} Find the desired item (page 22, 23). i {Send} Press {OFF} after the long beep.

  • Page 25: Call Display Service

    TG2631C_2632C(e).book Page 25 Wednesday, January 25, 2006 3:05 PM Call Display Service view the caller list to see who called while Using Call Display you were out. service Private name display When caller information is received and it This unit is Call Display compatible. To use matches a phone number stored in the Call Display features, you must subscribe phonebook, the stored name is displayed...
  • Page 26 TG2631C_2632C(e).book Page 26 Wednesday, January 25, 2006 3:05 PM Call Display Service Displayed To turn Call Waiting Deluxe on/off Function option To use Call Waiting Deluxe, you must turn this feature on. The default setting is Forwards the waiting Forward “Off”.

  • Page 27: Caller List

    TG2631C_2632C(e).book Page 27 Wednesday, January 25, 2006 3:05 PM Call Display Service To use Call Waiting Deluxe service Caller list When you hear a Call Waiting tone during an outside call, press {Flash}. Viewing the caller list and calling back L The option menu is displayed.
  • Page 28 TG2631C_2632C(e).book Page 28 Wednesday, January 25, 2006 3:05 PM Call Display Service Editing a caller’s phone number before Storing caller information into the calling back phonebook You can edit a phone number in the caller Press {^} or {V} to enter the caller list. list by adding the long distance code “1”...

  • Page 29: Programming

    TG2631C_2632C(e).book Page 29 Wednesday, January 25, 2006 3:05 PM Programming Programmable settings You can customize the unit by programming the following features using the handset. To access the features, there are 2 methods: scrolling through the display menus (page 29) or using the direct commands (page 31).
  • Page 30 TG2631C_2632C(e).book Page 30 Wednesday, January 25, 2006 3:05 PM Programming Main menu Sub-menu 1 Sub-menu 2 Page page 38 Initial setting Set answering Ring count page 39 Recording time page 38 Remote code – page 39 Message alert – – LCD contrast –...
  • Page 31 TG2631C_2632C(e).book Page 31 Wednesday, January 25, 2006 3:05 PM Programming Programming using the direct commands Note: {MENU} L In the following table: Enter the desired feature code. – < > shows the default setting. – If “System setting” column is checked, Enter the desired setting code.
  • Page 32 TG2631C_2632C(e).book Page 32 Wednesday, January 25, 2006 3:05 PM Programming Feature Feature Setting code System code setting {2}–{7}: 2–7 rings <4> Ring count {0}{6}{1} {0}: Toll saver Ringer tone (Handset) {1}–{3}: Tone <1>–3 – {1}{2} {4}–{7}: Melody 1–4 Ringer volume (Handset) {1}: Low {2}: Medium –...
  • Page 33 TG2631C_2632C(e).book Page 33 Wednesday, January 25, 2006 3:05 PM Programming Customer support The handset can display the Internet address where you can download the operating instructions or get further information for this product using your computer. {MENU} i “Customer support” i {Select} i {OFF}...

  • Page 34: Answering System

    TG2631C_2632C(e).book Page 34 Wednesday, January 25, 2006 3:05 PM Answering System Screening calls Answering system While a caller is leaving a message, you can listen to the call through the base unit’s Important: speaker. To adjust the speaker volume, L Only 1 person can access the answering press {>} or {<} repeatedly.

  • Page 35: Listening To Messages Using The Base

    TG2631C_2632C(e).book Page 35 Wednesday, January 25, 2006 3:05 PM Answering System Playing back the greeting message Listening to messages Press {GREETING CHECK}. using the base unit Erasing your greeting message When new messages have been Press {GREETING CHECK}, and then recorded, the MESSAGE indicator on the press {ERASE} while your greeting base unit flashes.

  • Page 36: Listening To Messages Using The Handset

    TG2631C_2632C(e).book Page 36 Wednesday, January 25, 2006 3:05 PM Answering System Calling back (Call Display subscribers Listening to messages only) using the handset If Call Display information was received for the call, you can call the caller back while listening to the message. When new messages have been Press {Call} during playback.

  • Page 37: Remote Operation

    TG2631C_2632C(e).book Page 37 Wednesday, January 25, 2006 3:05 PM Answering System Voice guidance Remote operation During remote operation, the unit’s voice guidance prompts you to press {1} to Using a touch tone phone, you can call perform a specific operation, or press {2} your phone number from outside and to listen to more available operations.

  • Page 38: Answering System Settings

    TG2631C_2632C(e).book Page 38 Wednesday, January 25, 2006 3:05 PM Answering System Remote command Answering system Erase currently playing {*}{4} settings message Erase all messages {*}{5} Remote code *1 If pressed within the first 5 seconds of a A remote code must be entered when message, the previous message is operating the answering system remotely.

  • Page 39: Message Alert

    TG2631C_2632C(e).book Page 39 Wednesday, January 25, 2006 3:05 PM Answering System For Voice Mail service subscribers Caller’s recording time If you subscribe to a flat-rate service You can change the maximum message package that includes Call Display, Call recording time allotted to each caller. Waiting, Voice Mail, and unlimited local/ The default setting is “3min”.

  • Page 40: Multi-Unit Operation

    TG2631C_2632C(e).book Page 40 Wednesday, January 25, 2006 3:05 PM Multi-unit Operation Base unit Intercom Press {LOCATOR/INTERCOM} to Intercom calls can be made: answer the page. – between the handset and base unit To end the intercom call, press – between handsets (KX-TG2632) {LOCATOR/INTERCOM}.

  • Page 41: Transferring Calls Between Handsets, Conference Calls

    TG2631C_2632C(e).book Page 41 Wednesday, January 25, 2006 3:05 PM Multi-unit Operation To complete the transfer, press {OFF}. Answering an intercom call L The outside call is being routed to another handset. Handset To establish a conference call, press Press {C} to answer the page. {Conf}.

  • Page 42: Registering A Handset

    TG2631C_2632C(e).book Page 42 Wednesday, January 25, 2006 3:05 PM Multi-unit Operation Base unit: Registering a handset Press and hold {1} or {2} until the CHARGE indicator flashes. The included handset and base unit are L After the CHARGE indicator starts preregistered.

  • Page 43: Useful Information

    TG2631C_2632C(e).book Page 43 Wednesday, January 25, 2006 3:05 PM Useful Information Charger Wall mounting Available model(s): KX-TG2632 Base unit Connect the telephone line cord. Mount Drive the screws (not included) into the the unit by inserting the mounting pins into wall using the wall template as a guide.

  • Page 44: Headset (Optional)

    TG2631C_2632C(e).book Page 44 Wednesday, January 25, 2006 3:05 PM Useful Information Headset (optional) Connecting a headset to the handset allows hands-free phone conversations. We recommend using the Panasonic headset noted on page 5. L Headset shown is KX-TCA86. Switching a call between the headset and speakerphone To switch to the speakerphone, press {s}.

  • Page 45: Error Messages

    TG2631C_2632C(e).book Page 45 Wednesday, January 25, 2006 3:05 PM Useful Information Error messages If the unit detects a problem, one of the following messages is shown on the display. Display message Cause/solution L The called base unit is in use. Busy L Another handset or the called handset is in use.

  • Page 46: Troubleshooting

    TG2631C_2632C(e).book Page 46 Wednesday, January 25, 2006 3:05 PM Useful Information Troubleshooting General use Problem Cause/solution The unit does not work. L Make sure the battery is installed correctly and fully charged (page 11). L Check the connections (page 9). L Unplug the base unit’s AC adaptor to reset the unit.
  • Page 47 TG2631C_2632C(e).book Page 47 Wednesday, January 25, 2006 3:05 PM Useful Information Making/answering calls, intercom Problem Cause/solution Static is heard, sound L Move the handset and the base unit away from other cuts in and out. electrical appliances. Interference from other L Move closer to the base unit.
  • Page 48 TG2631C_2632C(e).book Page 48 Wednesday, January 25, 2006 3:05 PM Useful Information Phonebook Problem Cause/solution Copying stopped with an L The destination handset may have lost communication item displayed. with the base unit, or the destination unit user may have pressed {C} or {s}. The displayed phonebook item was not copied to the unit.
  • Page 49 TG2631C_2632C(e).book Page 49 Wednesday, January 25, 2006 3:05 PM Useful Information Problem Cause/solution The 2nd caller’s L In order to use Call Display, Call Waiting, or Visual Call information is not Waiting, you must first contact your telephone company displayed during an and subscribe to the desired service.

  • Page 50: Important Information

    TG2631C_2632C(e).book Page 50 Wednesday, January 25, 2006 3:05 PM Useful Information Important information NOTICE: Caution: This equipment meets the applicable Users should not attempt to make such Industry Canada Terminal Equipment connections themselves, but should Technical Specifications. This is contact the appropriate electric confirmed by the registration number.
  • Page 51 TG2631C_2632C(e).book Page 51 Wednesday, January 25, 2006 3:05 PM Useful Information RF Exposure Warning: The product complies with IC radiation exposure limits set forth for an uncontrolled environment. To comply with IC RF exposure requirements, the base unit must be installed and operated with its antenna located 20 cm (8 inches) or more between antenna and all person’s body (excluding extremities of...

  • Page 52: Specifications

    TG2631C_2632C(e).book Page 52 Wednesday, January 25, 2006 3:05 PM Useful Information Specifications General Operating environment 5 °C – 40 °C (41 °F – 104 °F) Frequency 2.4 GHz – 2.48 GHz Base unit Dimensions Approx. height 139 mm x width 136 mm x depth 127 mm inches x 5 inches x 5 inches) Mass (Weight)

  • Page 53: Warranty

    5770 Ambler Drive, Mississauga, Ontario L4W 2T3 PANASONIC PRODUCT - LIMITED WARRANTY Panasonic Canada Inc. warrants this product to be free from defects in material and workmanship and agrees to remedy any such defect for a period as stated below from the date of original purchase.

  • Page 54: Index

    TG2631C_2632C(e).book Page 54 Wednesday, January 25, 2006 3:05 PM Index Hold: 19 Index Intercom: 40 Interrupt tone: 31 A Answering calls: 19 K Key tone: 31 Answering system L Line mode: 32 Erasing messages: 35, 36, 37 M Making calls: 18 Listening to messages: 35, 36, 37 Memory capacity (message Turning on/off: 34, 36, 37, 38...
  • Page 55 TG2631C_2632C(e).book Page 55 Wednesday, January 25, 2006 3:05 PM Index W Wall mounting Base unit: 43 Charger: 43 Warranty: 53...
  • Page 56 5770 Ambler Drive, Mississauga, Ontario L4W 2T3 Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd.

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