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Model shown is KX-TG2631NZ.
This unit is compatible with Caller ID. To use this feature, you must subscribe to
the appropriate service offered by your service provider.
Charge the handset battery for 6 hours before initial use.
Please read these Operating Instructions before using the unit and save for
future reference.
Operating Instructions
Model No.
Answering System with Two Handsets
Model No.
2.4 GHz Digital Cordless
Answering System
KX-TG2631NZ
2.4 GHz Digital Cordless
KX-TG2632NZ
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Table of Contents
Related Manuals for Panasonic KX-TG2631NZ
Summary of Contents for Panasonic KX-TG2631NZ
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Page 1: Operating Instructions
Model shown is KX-TG2631NZ. This unit is compatible with Caller ID. To use this feature, you must subscribe to the appropriate service offered by your service provider. Charge the handset battery for 6 hours before initial use. Please read these Operating Instructions before using the unit and save for future reference. -
Page 2: Table Of Contents
Table of Contents Introduction Introduction..... . . 3 About these operating instructions ..4 Accessory information ....5 Important safety instructions . -
Page 3: Introduction
Introduction Introduction Thank you for purchasing a Panasonic cordless telephone. We recommend keeping a record of the following information for future reference. Serial No. Date of purchase (found on the bottom of the base unit) Name and address of dealer... -
Page 4: About These Operating Instructions
Introduction About these operating instructions These operating instructions can be used for KX-TG2631/KX-TG2632. Descriptions of the multiple handsets and charger KX-TG2632 includes 2 handsets and a charger. Descriptions of the multiple handsets and charger in these operating instructions are for KX-TG2632 only. Symbols used in these operating instructions Symbol Example: “Ringer volume”... -
Page 5: Accessory Information
Accessory information Included accessories No. Accessory item AC adaptor Telephone line cord Battery Handset cover Charger *1 The handset cover comes attached to the handset. Additional/replacement accessories Accessory item Rechargeable nickel metal hydride (Ni-MH) battery Belt clip Quantity KX-TG2631 – Order number HHR-P105 PQKE10393Z6... -
Page 6: Important Safety Instructions
Introduction Important safety instructions When using the product, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read all instructions carefully. 2. Follow all warnings and instructions marked on the product. 3. - Page 7 CAUTION: Installation L Never install telephone wiring during a lightning storm. L Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. L Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.
- Page 8 Introduction immediately and return the product to an authorised service centre. L Disconnect the telecom connection before disconnecting the power connection prior to relocating the equipment, and reconnect the power first. L No “111” or other calls can be made from this device during a mains power failure.
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Page 9: For Best Performance
For best performance Base unit location/avoiding noise The base unit and other compatible Panasonic units use radio waves to communicate with each other. For maximum distance and noise-free operation, we recommend the following: L Placing the product away from electrical appliances. -
Page 10: Preparation
Connect the telephone line cord until it clicks into the base unit (A) and telephone line jack (B). Connect the AC adaptor cord by pressing the plug firmly (C). L Use only the included Panasonic AC adaptor PQLV19AL. Hook (220-240 V AC,... -
Page 11: Setting Up The Handset
– Caller ID features (page 25) do not function properly. Noise filter Setting up the handset Connecting the charger Available model(s): KX-TG2632 L Use only the included Panasonic AC adaptor PQLV19AL. (220-240 V AC, 50/60 Hz) To single-line telephone jack... -
Page 12: Battery Charge
Insert the battery (A), and press it down until it snaps into position (B). Then close the handset cover. Important: L Use only the rechargeable Panasonic battery noted on page 5. Battery charge Place the handset on the base unit or charger for 6 hours before initial use. - Page 13 Flashing: needs to be recharged. Empty Note: L When the battery needs to be charged, the handset beeps intermittently while it is in use. Panasonic battery performance Operation Operating time While in use Up to 5 hours (talking) While not in use...
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Page 14: Controls
Preparation Controls Base unit A Antenna B Speaker C Display D {GREETING REC} (Recording) E {ERASE} F {STOP} G CHARGE indicator H {GREETING CHECK} I {ANSWER ON} ANSWER ON indicator *1 KX-TG2631 *2 KX-TG2632 GREETING GREETING ANSWER ON CHECK CHECK ERASE ERASE STOP... - Page 15 Handset A Speaker B Soft keys C Headset jack D {C} (TALK) E Navigator key ({^} {V} {<} {>}) F {s} (SP-PHONE) G {PAUSE} {REDIAL} H Ringer indicator Message indicator I Receiver J Display K {MENU} L {OFF} M {MUTE} {CLEAR} N {HOLD} {INTERCOM} O Microphone P Charge contacts...
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Page 16: Displays
Preparation Handset soft keys The handset features 2 soft keys. By pressing a soft key, you can select the feature shown directly above it on the display. {Select}, {Save}, {OK}, {Recall} and additional other functions are assigned to soft keys, pay attention to soft keys to find functions you need during handset operation. -
Page 17: Setting The Unit Before Use
Handset display items Displayed Meaning item Voice enhancer is on. Battery level Setting the unit before Date and time Set the correct date and time. The handset displays the date and time the calls were received in the caller list (page 26). {MENU} i {4} Enter the current day, month, and year by selecting 2 digits for each. -
Page 18: Making/Answering Calls
Making/Answering Calls Making calls Lift the handset and dial the phone number. L To correct a digit, press {CLEAR}. Press {C} or {Call}. When you finish talking, press {OFF} or place the handset on the base unit or charger. Note: L “Line in use”... -
Page 19: Answering Calls
Answering calls When a call is being received, the ringer indicator flashes rapidly. Lift the handset and press {C} or {s}. L You can also answer the call by pressing any button except {^}, {V}, {<}, {>}, or {OFF}. (Any key talk feature) When you finish talking, press {OFF}. - Page 20 Making/Answering Calls After 4 additional minutes on hold, the call is disconnected. Mute While mute is turned on, you can hear the other party, but the other party cannot hear you. To mute your voice, press {MUTE}. L To return to the conversation, press {MUTE} or {C}.
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Page 21: Dial Lock
To turn dial lock off {MENU} i {6} Enter the same password that was entered when dial lock was turned on. {Save} i {Yes} i {OFF} Note: L If you forget the password, consult your nearest Panasonic service centre. -
Page 22: Phonebook
Phonebook Handset phonebook You can add up to 50 items to the handset phonebook and search for phonebook items by name. Adding items to the phonebook {Phonebook} {Add} Enter the name (max. 16 characters). i {Next} Enter the phone number (max. 32 digits). -
Page 23: Editing Items In The Phonebook
Finding and calling a phonebook item Phonebook items can be searched for alphabetically by scrolling through the phonebook items or by entering the first initial. Searching for a name alphabetically by scrolling through all items {Phonebook} i {Search} Press {^} or {V} to select the desired item. -
Page 24: Copying Handset Phonebook Items
Phonebook Copying handset phonebook items Available model(s): KX-TG2632 You can copy one or all of the phonebook items from one handset to another. Copying an item {MENU} i {#}{1} Press {^} or {V} to select the desired item. i {Send} Press {OFF} after the long beep. -
Page 25: Caller Id Service
Using Caller ID service Important: L This unit is Caller ID compatible. To use Caller ID features, you must subscribe to your telephone company’s Caller ID service. For all local and national incoming calls, your display will show the area code (e.g. 09 for Auckland) or the cellular prefix (e.g. -
Page 26: Caller List
Caller ID Service Caller list Important: L Make sure the unit’s date and time setting is correct (page 17). Viewing the caller list and calling back Press {^} or {V} to enter the caller list. Press {V} to search from the most recent call, or {^} to search from the oldest call. -
Page 27: Storing Caller Information Into The Phonebook
Editing a caller’s phone number before calling back You can edit a phone number in the caller list. Press {^} or {V} to enter the caller list. Select the desired item. i {Edit} Add or erase digits to the beginning of the number as necessary. -
Page 28: Programming
Programming Programmable settings You can customise the unit by programming the following features using the handset. To access the features, there are 2 methods: scrolling through the display menus (page 28) or using the direct commands (page 30). L Mainly the direct command method is used in these operating instructions. Programming by scrolling through the display menus {MENU} Press {^} or {V} to select the desired menu. - Page 29 Main menu Initial setting *1 If you programme these settings using one of the handsets, you do not need to programme the same item using another handset (KX-TG2632). *2 KX-TG2632 Sub-menu 1 Set answering Message alert LCD contrast Key tone Auto talk Set area code Time adjustment...
- Page 30 Programming Programming using the direct commands {MENU} Enter the desired feature code. Enter the desired setting code. L This step may vary depending on the feature being programmed. {Save} i {OFF} Feature Auto talk Copy phonebook (1 item) Copy phonebook (All items) Date and time Dial lock Interrupt tone...
- Page 31 Feature Ringer volume (Handset) Set area code Set dial mode Set line mode Set recall time Time adjustment (Caller ID subscribers only) Voice enhancer *1 If you subscribe to Caller ID service and want to view the caller’s information after lifting up the handset to answer a call, turn off this feature.
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Page 32: Answering System
Answering System Answering system Important: L Only 1 person can access the answering system at a time. L When callers leave messages, the unit records the day and time of each message. Make sure the date and time have been set (page 17). L The unit’s answering system will not answer incoming calls on your FaxAbility number. -
Page 33: Listening To Messages Using The Base Unit
Playing back the greeting message Press {GREETING CHECK}. Erasing your greeting message Press {GREETING CHECK}, and then press {ERASE} while your greeting message is playing. Prerecorded greeting message If you erase or do not record your own greeting message, the unit plays a prerecorded greeting message for callers and ask them to leave messages. -
Page 34: Listening To Messages Using The Handset
Answering System Listening to messages using the handset When new messages have been recorded: – “New message” is displayed. – The message indicator on the handset flashes slowly if the message alert feature is turned on (page 37). {MENU} “Message play” i {Select} L The handset plays new messages. -
Page 35: Remote Operation
Remote operation Using a touch tone phone, you can call your phone number from outside and access the unit to listen to messages. The unit’s voice guidance prompts you to press certain dial keys to perform different operations. Important: L In order to operate the answering system remotely, you must first set a remote code (page 36). -
Page 36: Answering System Settings
Answering System Remote command Erase currently playing {*}{4} message Erase all messages {*}{5} *1 If pressed within the first 5 seconds of a message, the previous message is played. *2 To resume operation, enter a remote command within 15 seconds, or the voice guidance starts. -
Page 37: Message Alert
For Telecom Call Minder or TelstraClear Message Mailbox service subscribers To receive Call Minder or Message Mailbox messages and use the unit's answering system properly, please note the following: L “Call Minder” and “Message Mailbox” are services provided by your Service Provider. -
Page 38: Multi-Unit Operation
Multi-unit Operation Intercom Intercom calls can be made: – between the handset and base unit – between handsets (KX-TG2632) Note: L If you receive a phone call while talking on the intercom, you hear 2 tones (page 30). To answer the call, press {OFF}, then press {C}. -
Page 39: Transferring Calls Between Handsets, Conference Calls
Answering an intercom call Handset Press {C} to answer the page. To end the intercom call, press {OFF}. Base unit Press {1} or {2} to answer the page. To end the intercom call, press {1} or {2}. Note: L When the ringer volume is set to off, the handset rings at the low level for intercom calls. -
Page 40: Registering A Handset
Multi-unit Operation Transferring a call without speaking to the paged party During an outside call, press {INTERCOM}, then press the right soft key. {OFF} L The outside call rings at the other handset. Note: L If the paged party does not answer the call, press {C} to return to the call. - Page 41 Base unit: Press and hold {1} or {2} until the CHARGE indicator flashes. L After the CHARGE indicator starts flashing, the rest of the procedure must be completed within 1 minute. Handset: Press {OK}, then wait until the handset beeps. Multi-unit Operation...
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Page 42: Useful Information
Useful Information Wall mounting Base unit Connect the telephone line cord. Drive the screws (not included) into the wall using the wall mount template as a guide. Mount the unit, then slide it down. Connect the AC adaptor to power outlet (page 10). Screws 83 mm To single-line... -
Page 43: Headset (Optional)
Charger Available model(s): KX-TG2632 Drive the screws (not included) into the wall using the wall mount template as a guide. 25.4 mm Screws (220-240 V AC, 50/60 Hz) Mount the charger (A), then slide it down (B) and to the right (C) until it is secure. -
Page 44: Error Messages
Useful Information Error messages If the unit detects a problem, one of the following messages is shown on the display. Display message Busy Dial locked Error!! ---Incomplete--- Phonebook full Invalid No items stored No link to base. Move closer to base, try again. - Page 45 Display message System is busy. Please try again later. *1 KX-TG2632 Cause/solution L Other units are in use and the system is busy. Try again later. L Another user is listening to messages. Try again later. Useful Information...
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Page 46: Troubleshooting
Useful Information Troubleshooting General use Problem The unit does not work. I cannot hear a dial tone. Programmable settings Problem I cannot programme items. While programming, the handset starts to ring. Battery recharge Problem I charged the battery fully, but 7 continues to flash, or 8 is displayed. - Page 47 Making/answering calls, intercom Problem Static is heard, sound cuts in and out. Interference from other electrical units. The handset does not ring. I cannot make a call. I cannot redial by pressing {REDIAL}. I cannot have a conversation using the headset.
- Page 48 Useful Information Phonebook Problem Copying stopped with an item displayed. *1 KX-TG2632 Caller ID Problem The handset does not display the caller’s phone number. *1 KX-TG2632 Answering system Problem I cannot listen to messages from a remote location. Cause/solution L The destination handset may have lost communication with the base unit, or the destination unit user may have pressed {C} or {s}.
- Page 49 Problem The unit does not record new messages. I cannot operate the answering system. The message indicator on the handset flashes. *1 KX-TG2632 Cause/solution L The recording time is set to “Greeting only”. Select a different setting (page 37). L The message memory is full. Erase unnecessary messages (page 33).
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Page 50: Specifications
Useful Information Specifications General Operating environment Frequency Base unit Dimensions Mass (Weight) Power consumption Power output Power supply Handset Dimensions Mass (Weight) Power output Power supply Charger Dimensions Mass (Weight) Power consumption Power supply *1 KX-TG2632 Note: L Design and specifications are subject to change without notice. L The illustrations in these instructions may vary slightly from the actual product. -
Page 51: Index
Index A Answering calls: 19 Answering system Erasing messages: 33, 34, 35 Listening to messages: 33, 34, 35 Turning on/off: 32, 34, 35, 36 Area code: 26 Auto talk: 19 B Battery Charge: 12 Installation: 12 Level: 13 Performance: 13 Replacement: 12 Booster (Clarity booster): 20 C Call screening: 32... - Page 52 #46, Dalian Development Area, Liaoning, P.R.China Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd.