Digital corded/cordless answering system (48 pages)
Summary of Contents for Panasonic KX-TG2670N
Page 1
PLEASE READ BEFORE USE AND SAVE. Charge the battery for about 8 hours before initial use. Panasonic World Wide Web address: http://www.panasonic.com for customers in the USA or Puerto Rico 2.4GHz Cordless Answering System KX-TG2670N Model No. Pulse-or-tone dialing capability...
Please read IMPORTANT SAFETY INSTRUCTIONS on page 88 before use. Read and understand all instructions. Thank you for purchasing your new Panasonic cordless telephone. Caller ID and Call Waiting Service, where available, are telephone company services. After subscribing to Caller ID, this phone will display a caller’s name and phone number.
For Best Performance Battery Charge A rechargeable Nickel-Metal Hydride (Ni-MH) battery powers the handset. Charge the battery for about 8 hours before initial use (p. 11). Base Unit Location/Noise Calls are transmitted between the base unit and the handset using wireless radio waves.
Displays Handset $The directory icon displays when storing or viewing the directory items (p. 42, 46). %The battery icon indicates the battery strength (p. 11). Standby mode: While the handset is off the base unit, the display becomes blank after you finish using the handset (making/answering a call, viewing the Caller List or directory list etc.).
Settings Connections Raise the antennas. •USE ONLY WITH Panasonic AC ADAPTOR PQLV10 (Order No. PQLV10Z). •The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) •To connect a standard telephone on the same line, see page 77.
Battery Charge Place the handset on the base unit and charge for about 8 hours before initial use. •The ringer/charge indicator lights. •If the battery has been fully charged, the ringer/charge indicator light will turn from red to green. Battery strength You can check the battery strength on the handset display while the handset is on the base unit, while it is in use (making/answering a call etc.), or after viewing the Caller List or directory items, programming etc.
•If you DO NOT recharge the handset battery for more than 15 minutes, the display will keep indicating “Recharge battery” and/or “ to flash. Battery information After your Panasonic battery is fully charged (p. 11): Operation While in use (TALK)
Selecting the Dialing Mode You can program the dialing mode using the handset near the base unit. If you have touch tone service, set to “Tone”. If rotary or pulse service is used, set to “Pulse”. Your phone comes from the factory set to “Tone”. Make sure the unit is in the standby mode initially.
Settings Selecting the Line Mode If the line is connected to a low voltage system such as a PBX, set to “B”. Otherwise the Call Waiting Caller ID Feature may not be used (p. 52), and the unit may not alert your pager (p. 58). Your phone comes from the factory set to “A”.
Programmable Functions You can program the following function items using the handset near the base unit. The display shows the programming instructions. See the corresponding pages for function details. Make sure the unit is in the standby mode initially. Press (FUNCTION/CH) <Function menu>* Save directory...
Programmable Functions Setting the Auto Talk Feature The Auto Talk feature allows you to answer a call by lifting the handset off the base unit without pressing on the display after lifting the handset, turn this feature OFF. Your phone comes from the factory set to ON.
Selecting the Ringer Volume You can set the handset and base unit ringer volumes to HIGH, LOW or OFF. If set to OFF, the handset/base unit will not ring. Your phone comes from the factory set to HIGH. Handset ringer volume Make sure the unit is in the standby mode initially.
Preparing the Answering System Greeting Message You can record a personal greeting message of up to 2 minutes. If a greeting message is not recorded, one of two pre-recorded greetings will be played when a call is received (p. 19). All messages (greeting, incoming, etc.) are stored in digital memory (p.
Page 19
Greeting message sample “Hello, this is (your name and/or number). Sorry I cannot take your call. Please leave a message after the beep. Thank you.” To erase the recorded greeting message Press (GREETING!CHECK) played. •The unit will answer a call with a pre-recorded greeting. Pre-recorded greeting message If you do not record a greeting message (p.
Preparing the Answering System Programming Summary for the Answering System You can program the following functions using the handset near the base unit. Make sure the unit is in the standby mode initially. Press (FUNCTION/CH) press (Yes key). á Press to select “TAD program”, and press Ö...
Selecting the Caller’s Recording Time You can select “1 minute”, “3 minutes” or “Greeting only” for the caller’s recording time. Your phone comes from the factory set to “3 minutes”. Press (FUNCTION/CH) Press repeatedly until the arrow Ö Ñ points to “Program”. Press (Yes key).
Preparing the Answering System Day and Time Adjustment Voice Time/Day Stamp: During playback, a synthesized voice will announce the time and day that each message was recorded. Press (FUNCTION/CH) Press Ö Ñ points to “Program”. Press (Yes key). á Press Ö...
Page 23
Press (Save key). á •The unit announces the day/time. The clock starts working. •If 6 beeps sound, the setting is not correct. Start again from step 4. •To return to the standby mode, press (OFF). •In step 7, you cannot enter numbers greater than 12. Do not use military time. (To set 13:00 hours, enter “0100”, and select “PM”...
Preparing the Answering System Selecting the Number of Rings You can select the number of times the unit rings before the answering system answers a call, from “2” to “7” or “Toll saver”*. Your phone comes from the factory set to “Toll saver”*. Press (FUNCTION/CH) Press...
Making Calls With the Handset For best performance, extend the antenna fully (p. 8). Reciever Microphone Press Dial a phone number. •The dialed number is displayed. •After a few seconds, the display will show the length of the call and the battery strength. To hang up, press handset on the base unit.
Page 26
Making Calls To have a hands-free phone conversation (Using Digital Duplex Speakerphone) Press •The button lights. Dial a phone number. •The dialed number is displayed. •After a few seconds, the display will show the length of the call and the battery strength. When the other party answers, talk into the microphone.
Page 27
If noise interferes with the conversation Extend the antenna, press move closer to the base unit. To redial the last number dialed on the handset Press and press To dial after confirming the entered number Dial a phone number. •If you misdial, press (CLEAR) and dial again. Press To have a hands-free phone conversation, press...
Making Calls With the Base Unit Press (DIGITAL!SP-PHONE) •The DIGITAL SP-PHONE indicator lights. Dial a telephone number. When the other party answers, talk into the MIC (microphone). To hang up, press •The indicator light goes out. •To switch to the handset while using the base unit speakerphone: —If the handset is off the base unit, press —If on the base unit, just lift up.
Page 29
Hands-free Digital Duplex Speakerphone For best performance, please note the following: •Talk alternately with the caller in a quiet room. •If the other party has difficulty hearing you, press speaker volume. •If the other party’s voice from the speaker cuts in/out during a conversation, press Ö...
Making Calls Simultaneous Keypad Dialing You can use the base unit like a standard telephone. After pressing to make a call with the handset near the base unit, you can also dial using the base unit keypad. Handset: Press Base unit: Dial a telephone number while hearing a dial tone on the handset.
Answering Calls When a call is received, the unit rings, “Incoming call” is displayed and the ringer/charge indicator flashes. If you subscribe to a Caller ID service, the calling party information will be displayed after the first ring (p. 32). In order to view the Caller ID information, please wait until the second ring to answer a call.
Caller ID Service This unit is compatible with a Caller ID service offered by your telephone company. If you subscribe to a Caller ID service, the calling party’s information will be shown on the handset and base unit displays after the first ring.
Page 33
To check the number of new calls When new calls have been received, the CALLER ID indicator flashes on the base unit. The handset and base unit displays show the number of new calls. Ex. You have received 10 new calls. While the handset is on the base unit: Handset display 10 new calls...
Using the Caller List Viewing the Caller List You can view the caller list with the handset or base unit. Caller List information includes the caller’s name and phone number, the time and date the call was received, and the number of times that caller called. Make sure the unit is in the standby mode initially.
What “√” means When the display shows “√”, you have already viewed this calling information, answered the call, called back the caller or played back the message (p. 55). If a caller calls more than once The number of times the same caller called is displayed ( 2 to 9).
Using the Caller List Editing the Caller’s Phone Number The handset/base unit can edit a phone number into one of 4 patterns. Make sure the unit is in the standby mode initially. With the handset Press Ö Ñ Press Ö Ñ...
Page 37
With the base unit Press to enter the Caller Ö Ñ List. Press repeatedly to find Ö Ñ the desired caller. Press to select a pattern. (EDIT) •Each time you press (EDIT), the number is rearranged into one of 4 different patterns. Phone no.
Using the Caller List Storing Caller List Information in the Directory You can store names and phone numbers that are in the Caller List into the directory. You can also turn the call group feature on for certain callers (p. 41). Storing must be carried out with the handset.
Erasing Caller List Information After checking the Caller List, you can erase some or all of the entries with the handset or the base unit. Make sure the unit is in the standby mode initially. To erase a specific caller from the Caller List With the handset/base unit: Press...
One-Touch Dialer You can store a phone number in the stored number is dialed with a one-touch operation. Storing a Phone Number in the DIRECT Button Make sure the unit is in the standby mode initially. Press (FUNCTION/CH) Press Ö Ñ...
Dialing the Stored Number in the DIRECT Button Press (DIRECT) •The stored number is displayed. Press •The number is dialed •You can also dial the stored number by pressing (DIRECT). Using the Directory You can store up to 90 names and phone numbers in the directory using the handset.
Using the Directory Storing Names and Numbers in the Directory Store a name and number, then if required, turn the call group feature on for the item. Make sure the unit is in the standby mode initially. Press (FUNCTION/CH) While the arrow points to “Save directory”, press •The display shows the number of stored items in the directory.
Page 43
To turn the call group feature on, select “On” by pressing Ü If not required, select “Off”. •When “On” is selected, the display and ringer/charge indicator will light in orange and a different ringer pattern will be heard. Press (Next key). Ö...
Using the Directory Selecting Characters to Enter Names The handset dialing buttons ( used to enter letters and symbols. The letters are printed on the dialing buttons. Pressing each button selects a character as shown below. Keys Blank Ü To move the cursor to the left á...
Page 45
For example, to enter “Tom Jones”: Press (FUNCTION/CH) While the arrow points to “Save directory”, press Press Press six times, then press move the cursor to the right. Press four times. Press twice to enter a blank. á Press Press six times, then press move the cursor to the right.
Using the Directory Finding Items in the Directory You can search the directory using the handset or the base unit. With the handset/base unit Make sure the unit is in the standby mode initially. Press Ü á Press Ö Ñ •The first item is displayed.
Index table Keys Index Other symbols, 1 A, B, C, 2 D, E, F, 3 G, H, I, 4 J, K, L, 5 •You can leave the directory list any time. If using the handset, press (OFF). If using the base unit, press (EXIT) or (STOP). •If “No items stored”...
Using the Directory Editing an Item in the Directory You can edit a name and phone number of a stored item and change the group setting (p. 41). Programming must be carried out with the handset. Make sure the unit is in the standby mode initially. Press Ü...
Press (Next key). Ö •If you want to change the storing name, number or group setting, press Ñ (Edit key) repeatedly to reach the desired to reach the desired display and change it. Press (Save key). á •A beep sounds. •To continue editing other items, repeat from 3.
Intercom A 2-way intercom is possible between the handset and the base unit. Paging the base unit from the handset Handset: Press (INTERCOM) paged party after the beeps. •“Intercom” is displayed. Base unit: When the other party’s voice is heard, answer using the MIC. Handset: To end the intercom, press (OFF)
During an intercom call: •Intercom calls can only be ended with the handset. •If the handset user has difficulty hearing the base unit user, decrease the base unit speaker volume by pressing Ö. •If an incoming call is received, the intercom call stops and the unit starts to ring.
Special Features Automatic Security Code Setting Each time you place the handset on the base unit, the unit automatically selects one of more than a million security codes. These codes help prevent the unauthorized use of your telephone line by another cordless telephone user.
Temporary Tone Dialing (For Rotary or Pulse Service Users) Press before entering access numbers which require tone dialing. (TONE) •The dialing mode changes to tone. You can enter numbers to access an answering service, electronic banking service, etc. When you hang up, the mode will return to pulse.
Automatic Answering Operation When the unit answers a call, a greeting message is played and the caller’s message is recorded. While recording, “-Answering-” will flash on the base unit display. •The total recording time (including greeting message) is about 15 minutes. If messages are recorded in noisy rooms, the time may be shortened by up to 3 minutes.
Listening to Messages You can see the total number of recorded messages on the base unit display. If the ANSWER ON indicator flashes, new messages have been recorded. Listening to only new messages Press (NEW!MESSAGE) •The unit announces the number of new messages and plays them back.
Listening to Messages For Caller ID service users During playback, the base unit display will show the name and/or number of the caller whose message is being played. To call back the displayed number: During playback, press •The unit stops playback and automatically dials the displayed phone number. •After listening to new incoming messages, “√”...
Erasing Messages The unit will announce the remaining recording time after playback, if it is less than 5 minutes. New messages cannot be recorded when: —“Memory full” is heard. —“Message full” is displayed on the base unit. —the ANSWER ON indicator flashes rapidly. Erase some, or all, of the messages.
Pager Call This feature allows you to alert your pager when the unit records an incoming message or receives a Caller ID call (p. 32). You can retrieve the message from a touch tone telephone (p. 64). If you subscribe to a Caller ID service, the caller’s telephone number will be displayed on your pager.
Page 59
Press (Save key). á •A beep sounds. •To return to the standby mode, press (OFF). * Pager companies require a delay after the pager number and/or the access code is dialed. Contact your pager company regarding the required pause time. Pressing 3.5 second delay and counts as one digit.
Pager Call Storing Your Home Telephone Number After storing your home telephone number, it will then be displayed on your pager when your family wants you to call home. (See useful information on page 61.) Press (FUNCTION/CH) Press Ö Ñ points to “Program”.
Page 61
To confirm the stored pager and home numbers 1. Press (FUNCTION/CH) 2. Press to select “Calling pager”. Ö Ñ 3. Press (Yes key). á 4. Press •The unit dials the stored pager number. •The pager beeps, and displays your home number and “11”*. •If the pager does not beep or does not display your home number and “11”, store the pager and home numbers again (p.
Pager Call Pager Mode Setting After subscribing to a Caller ID service (p. 34), you can select one of the following pager mode settings. The unit will alert your pager: Recorded MSG: After the unit records an incoming message Received call: If you want to change the mode, proceed as follows.
Setting the Unit to Call a Pager Press (FLASH/CALL!WAIT/PLAYBACK) •The number of new messages is heard on the handset. Press •“ ” is displayed on the PAGER base unit. •If “ ” is not displayed, the PAGER pager number has not been stored.
Remote Operation from a Touch Tone Phone You can operate the answering system from any touch tone phone. A synthesized voice menu will guide you on how to operate the unit (p. 66). •To skip the voice menu and operate the unit directly, see page 68.
Setting the Remote Code The remote code prevents unauthorized people from accessing your unit and listening to your messages. Choose any 2-digit number (00–99). The factory preset remote code is “11”. If you do not program your own remote code, you can use “11”. Make sure that the unit is in the standby mode initially.
Remote Operation from a Touch Tone Phone Voice Menu The shaded boxes are voice prompts. Press 1 to play back all messages. Press 2 for other functions. Press 1 to play back new messages. Press 2 for other functions. Press 1 to record your message. Press 2 for other functions.
Page 67
All Message Playback All recorded messages are played back. At the end of the last message, “End of final message” is heard. The unit will announce the remaining recording time if it is less than 5 minutes. New Message Playback Only new messages are played back.
Remote Operation from a Touch Tone Phone Direct Remote Operation Once you have entered the remote code, you can also control your unit by direct commands instead of using the voice menu. To end the remote operation, hang up anytime. Direct commands NEW MESSAGE PLAYBACK...
Page 69
PAGER CALL ON/OFF ANSWERING SYSTEM OFF Turning on the answering system Call your unit and wait for 15 rings. •The unit will answer and the greeting message will be played. •The answering system will turn on. Hang up or enter the remote code for other options.
Remote Operation with the Handset You can operate your answering system with the handset. The announcements and recorded messages can only be heard with the handset. Summary of remote operation Press (FLASH/CALL!WAIT/PLAYBACK) •The number of new messages is heard. •“Remote operation” is displayed on the handset. Enter the desired direct commands (p.
Direct commands NEW MESSAGE PLAYBACK ALL MESSAGE PLAYBACK REPEAT (During playback) SKIP (During playback) STOP ERASING A (*) (4) SPECIFIC MESSAGE (During playback) ERASING ALL (*) (5) MESSAGES PAGER CALL ON/OFF ANSWERING SYSTEM OFF ANSWERING SYSTEM ON •Only new messages are played back. •All messages are played back.
Wall Mounting This unit can be mounted on a wall phone plate. Connect the AC adaptor. Tuck the telephone line cord inside the wall mounting adaptor, then push it in the direction of the arrow. •The word “UP” should face upward. Connect the telephone line cord.
To charge the handset battery: Place the handset on the cradle and adjust the angle of the cradle in the direction of the arrow as shown. •The ringer/charge indicator lights. Using the Belt Clip You can hang the handset on your belt or pocket using the belt clip. To attach the belt clip Ringer/Charge Indicator To remove the belt clip...
Using an Optional Headset Plugging an optional headset into the handset or the base unit allows a hands-free phone conversation. Please use only the Panasonic KX-TCA88 headset. To order call the accessories telephone number on page 2. With the Handset...
Page 75
With the Base Unit Connecting the headset to the base unit Connect the headset to the headset jack as shown. (EXIT) (DIGITAL!SP-PHONE/HEADSET) Making/Answering calls Press (DIGITAL!SP-PHONE/HEADSET) •If you misdial when making a call, press (DIGITAL!SP-PHONE/HEADSET) twice and dial again. To hang up, press To adjust the headset receiver volume (High, Medium or Low): While using the headset, press To switch to the speakerphone while using the headset:...
Battery Replacement If “Recharge battery” is displayed and/or “ fully charged, replace the battery with a new Panasonic PQHHR150AA23 battery. To order, call the accessories telephone number on page 2. Remove the cover by sliding while pressing the arrow. Remove the old battery.
Adding Another Phone This unit will not function during a power failure. To connect a standard telephone on the same line, use the Panasonic T-adaptor KX-J66. To order, call the accessories telephone number on page 2. Standard Telephone Single-Line Telephone Jack...
Fashion Plate Covers (Optional) You can change the look of your phone’s handset with optional Fashion Plate snap-on color covers, KX-TGA10. Three different color covers are included; brownstone, charcoal and wineberry. To order, call the accessories telephone number on page 2. Remove the battery cover by sliding while pressing the arrow.
Page 79
Unlock the other tab by pressing horizontally (#) and vertically ($), and partially pull down the color cover (%) in the same way. Remove completely the cover from the handset. Place the new color cover fitting the tabs on the cover into their slots on the handset.
Error Messages If the unit detects a problem, one of the following messages will be displayed on the base unit or cordless handset. Handset display Recharge battery No link to base. Place on cradle and try again. Please lift up and try again Directory full Not available...
Page 81
Base unit display SUN 12:00AM 0 messages Greeting record Recording error SUN 12:00AM Message full Handset in use When the clock needs adjusting, the day and time flashes with “ ”. Adjust the clock (p. 22). Your greeting message was not recorded correctly.
Before Requesting Help Cordless Telephone Problem “No link to base. Place on cradle and try again.” is displayed and an alarm tone sounds. Static, sound cuts in/out, fades. Interference from other electrical units. The handset and/or the base unit do not ring. The handset display is blank.
Page 83
Problem The unit does not display the caller’s name and/or phone number. The handset or the base unit display goes to the standby mode while viewing the Caller List. When a second call is received during a conversation, the unit does not display the new caller’s name and/or phone number.
Page 84
Before Requesting Help Problem You cannot have a conversation using the handset. You cannot have a conversation using the headset. Answering System Problem The answering system is on, but incoming messages are not recorded. You cannot listen to the recorded messages. “Message full”...
Page 85
Problem You cannot operate the answering system from a touch tone phone. You cannot operate the answering system with the handset. While recording a greeting message, the unit starts to ring and stops recording. During playback, the unit starts to ring and stops playback.
Page 86
Before Requesting Help General Problem The unit does not work. You cannot program items, such as the dialing mode. Previously programmed information is erased. “Recharge battery” is displayed on the handset, “ ” flashes or the unit beeps intermittently. You charged the battery fully, but “Recharge battery”...
Page 87
If you cannot solve your problem. Remedy •This is normal. •Call our customer call center at 1-800-211-PANA(7262). •Panasonic’s e-mail address for customer inquiries: consumerproducts@panasonic.com for customers in the USA or Puerto Rico ONLY...
Important Safety Instructions When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 11. Read and understand all instructions. 12. Follow all warnings and instructions marked on this unit. 13.
Page 89
CAUTION: To reduce the risk of fire or injury to persons, read and follow these instructions. 1. Use only the battery(ies) specified. 2. Do not dispose of the battery(ies) in a fire. They may explode. Check with local waste management codes for special disposal instructions. 3.
FCC and Other Information If requested by the telephone company, inform them as follows: FCC Registration No..... . (found on the bottom of the unit) Ringer Equivalence .
Page 91
• If there is any trouble — disconnect the unit from the telephone line and connect a known working phone. If the known working phone operates properly, have your unit repaired by one of the authorized Panasonic Factory Service Centers. If the known working phone does not operate properly, consult your...
Page 92
Symptom •Send the unit to an authorized servicenter, prepaid and adequately insured. •Do not send your unit to the Panasonic Consumer Electronics Company listed below or to executive or regional sales offices. These locations do not repair consumer products. Panasonic Consumer Electronics Company,...