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Honeywell HD54IP User Manual

Honeywell HD54IP User Manual

Performance series rugged day/night h.264 ip dome camera
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Document 800-09311V3 – Rev A – 07/2013
Performance Series
Rugged Day/Night
H.264 IP Dome Camera
NTSC / PAL
HD54IP
HD54IPX
HD55IP
HD55IPX
User Guide

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Table of Contents
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Summary of Contents for Honeywell HD54IP

  • Page 1 Performance Series Rugged Day/Night H.264 IP Dome Camera NTSC / PAL HD54IP HD54IPX HD55IP HD55IPX User Guide Document 800-09311V3 – Rev A – 07/2013...
  • Page 3 User Guide...
  • Page 4 Updated the definition of Frame Rate. Removed any reference to DIP switches, especially in the Troubleshooting section. Updated the Compression Settings for the Primary and Secondary streams. Updated the method for connecting to the Honeywell Download Center and installing the Honeywell IP Utility. Updated the Specifications section.
  • Page 5: Table Of Contents

    About the Honeywell IP Utility ........31...
  • Page 6 Contents Step 2: Install the Honeywell IP Utility Software ......34 Accessing the Performance Series Installation Guides .
  • Page 7 Figure 3-1 Honeywell IP Utility Log On Window ......36 Figure 3-2 Honeywell IP Utility User Interface.
  • Page 8 Figures...
  • Page 9 Steps for Installing your Camera ....... . 18 Table 3-1 User Profiles for Honeywell IP Utility and the Web-Client ....33 Table 3-2 PC Minimum System Requirements .
  • Page 10 Tables...
  • Page 11: About This Document

    About This Document This document introduces the Honeywell Performance Series Day/Night Rugged IP Cameras (HD55IP/HD55IPX and HD54IP/HD54IPX). It covers how to install and operate these cameras in a network environment. This document is intended for system installers, administrators, and operators.
  • Page 12: Cautions And Warnings

    Cautions and Warnings THIS SYMBOL INDICATES CAUTION THAT DANGEROUS VOLTAGE RISK OF CONSTITUTING A RISK OF ELECTRIC SHOCK ELECTRIC SHOCK IS DO NOT OPEN PRESENT WITHIN THE UNIT. CAUTION: TO REDUCE THE RISK OF THIS SYMBOL INDICATES ELECTRIC SHOCK, DO NOT REMOVE THAT IMPORTANT OPERATING THE COVER.
  • Page 13: Manufacturer's Declaration Of Conformance

    Warranty and Service Subject to the terms and conditions listed on the Product warranty, during the warranty period Honeywell will repair or replace, at its sole option, free of charge, any defective products returned prepaid. In the event you have a problem with any Honeywell product, please call Customer Service at 1.800.796.CCTV for assistance or to request a Return Merchandise...
  • Page 14 Prior authorization must be obtained for all returns, exchanges, or credits. Items shipped to Honeywell without a clearly identified Return Merchandise Authorization (RMA) number may be refused.
  • Page 15: Introduction

    Introduction The Honeywell Performance Series Rugged Day/Night IP Cameras (“the camera(s)”) provide high quality color video surveillance over a network connection. See Table 1-1 descriptions of the camera models. Table 1-1 Rugged Day/Night IP Camera Model Numbers Model number Description HD55IP Day/Night, 720p resolution, 3.3 –...
  • Page 16 Introduction...
  • Page 17: Installation And Setup

    • Make the necessary connections • Adjust the camera for the clearest image Before You Begin Before you install your Honeywell Performance Series camera, Honeywell recommends that you: • Read this guide carefully. Keep this guide for future reference. •...
  • Page 18: Equipment Required

    Installation and Setup Equipment Required The following tools might help you to complete the installation: • Drill • Screwdrivers • Wire cutters Overview of the Installation Procedure Note Please familiarize yourself with the installation procedure and complete each step in the exact sequence given. The initial installation of your camera consists of the following steps: Table 2-1 Steps for Installing your Camera...
  • Page 19: Camera Components And Functions

    Performance Series Rugged Day/Night H.264 IP Dome Camera User Guide Camera Components and Functions Your camera consists of a fully-integrated enclosure with camera and lens. The wiring can be completely concealed to reduce the risk of tampering. Figure 2-1 Camera Components Conduit plug Back conduit entry Base...
  • Page 20: Preparation For Camera Installation

    Installation and Setup Preparation for Camera Installation Step1. Removing the Dome Bubble and Turret Using the supplied Allen key, loosen the captive screws on the dome bubble (see Figure 2-1 page 19). Remove the dome bubble and set it aside. Gently pull the turret off the gimbal assembly, then set it aside.
  • Page 21: Step 3. Preparing The Mounting Surface

    Performance Series Rugged Day/Night H.264 IP Dome Camera User Guide Step 3. Preparing the Mounting Surface Affix the mounting template (supplied in the camera box) to the mounting surface or use the back of the camera base, as shown below, to trace the screw holes. Note The housing is intended for mounting on a flat surface only.
  • Page 22: Step 4. Installing The Conduit Plug

    Installation and Setup Step 4. Installing the Conduit Plug Your camera enclosure base comes with a conduit plug pre-installed in the 3/4 inch conduit entry on the back. To use the back conduit entry, remove the conduit plug and install it in the side conduit entry after loosening the locking screw (see Figure 2-4).
  • Page 23: Installing The Camera

    Step 3. Preparing the Mounting Surface on page 21). If you are using screws other than those supplied by Honeywell, then please remove the rubber washers from the Honeywell-supplied screws, and then install them under the head of each of your screws. See...
  • Page 24: Connect To Power Input

    Installation and Setup Note Check the power source from the external power supply before applying power to the camera. Connect to Power Input Caution When powering the camera from 24 V AC, a UPS source should be used to ensure satisfactory performance. Connect the power supply that is appropriate for your installation: •...
  • Page 25: Connecting To A Network With A Cat5 Ethernet Connector

    Performance Series Rugged Day/Night H.264 IP Dome Camera User Guide Figure 2-5 Wiring Connections Shown on Board RJ45 Ethernet Connector (see Connecting to a Network with a CAT5 Ethernet Connector, page This is also the connection for Power over Ethernet (PoE 802.3af) Power 24 V AC Local video out Caution...
  • Page 26: Step 8. Sealing The Wiring

    Installation and Setup Step 8. Sealing the Wiring To prevent moisture from entering the housing, you should apply the appropriate sealant around the conduit entry and mounting screws. Step 9. Adjusting the Camera Connecting to a Video Monitor The local video out connection (see Figure 2-5 Figure 2-6) is available as a test output...
  • Page 27: Figure 2-6 Gimbal Adjustment

    Performance Series Rugged Day/Night H.264 IP Dome Camera User Guide Caution Adjust the camera field of view only by moving the gimbal. Do not move the camera lens to adjust the camera field of view as this might result in irreparable damage. Figure 2-6 Gimbal Adjustment Angle view...
  • Page 28: Restoring Factory Defaults

    Installation and Setup Figure 2-7 Holding the Dome Bubble in front of the Lens To adjust the camera position, view angle, and focus, connect the local video out to the video monitor using the supplied BNC video cable. Restoring Factory Defaults Your camera has a Factory Reset button located inside the camera (see Figure 2-6).
  • Page 29: Figure 2-8 Reassembled Camera

    Performance Series Rugged Day/Night H.264 IP Dome Camera User Guide Figure 2-8 Reassembled Camera Document 800-09311V3 Rev A 07/2013...
  • Page 30 Installation and Setup...
  • Page 31: Installing The Honeywell Ip Utility And Web Client

    About the Honeywell IP Utility and Web Client About the Honeywell IP Utility The Honeywell IP Utility is a software application that is installed from a DVD or downloaded from the Honeywell Systems Group web site (www.honeywellsystems.com/support/download-center/index.html). It is installed on a local workstation and primarily used by Administrators to configure the Performance IP cameras residing on an IP network.
  • Page 32: About The Web Client

    Configure video analytics settings. • Configure compression settings. User Profiles: Honeywell IP Utility and Web Client Both the Honeywell IP Utility and the web client have two user types: Administrator and Guest as described in Table 3-1. After the IP Utility software is installed, you can change the Administrator or Guest...
  • Page 33: Step 1: Confirm Your System Requirements

    Contact the network administrator if there are any questions regarding the local area network (LAN) or any other network-related issues. Install the Honeywell IP Utility on a work station with the minimum requirements (outlined Table 3-2). After the IP Utility is installed, the same computer workstation can be used to access the web client.
  • Page 34: Step 2: Install The Honeywell Ip Utility Software

    Installing the Honeywell IP Utility and Web Client Table 3-2 PC Minimum System Requirements Component Requirement Operating Windows XP SP3 System Windows 2003 Server R2 32-bit Windows 2008 Server 32/64-bit and R2 64-bit Windows XP SP3 Windows 2003 Server R2 32-bit...
  • Page 35: Accessing The Performance Series Installation Guides

    Select the applicable PDF to open and view. Installing the Honeywell IP Utility Software with Windows 7 Before installing the Honeywell IP Utility on a computer that runs on Windows 7, you should confirm that the following conditions have been met:...
  • Page 36: Enable Microsoft .Net Framework 3.5 On Your Workstation

    Step 3: Log Onto the IP Utility and Discover Network Devices Double-click the Honeywell IP Utility icon on your desktop. -OR- Click Start  Programs  Honeywell Video Systems  IP Utility  Honeywell IP Utility. The Honeywell IP Utility Log On window opens. Figure 3-1 Honeywell IP Utility Log On Window Select Administrator or Guest from the User Name drop-down list.
  • Page 37: Figure 3-2 Honeywell Ip Utility User Interface

    Enable or disable the HTTP Server check box for additional security. Only an Administrator can disable (uncheck the box), resulting in the user being unable to access the web client, although video recording is unaffected. Figure 3-2 Honeywell IP Utility User Interface Use the Product Filter drop-down Refresh button Connect button menu to select a specific device, such as all HD4 series cameras.
  • Page 38: Step 4: Connect To A Device And Configure Network Settings

    Installing the Honeywell IP Utility and Web Client Step 4: Connect to a Device and Configure Network Settings When you log on to the IP Utility, the devices on the network—including the devices on other subnets—are automatically discovered and are listed in the Discovery pane. After the initial discovery, auto-refresh continues to discover devices that are newly added to the network.
  • Page 39: Configuring The Ip Network Settings Automatically Or Manually

    Option Description Device Name By default, the device name is the device type plus the MAC Address. Honeywell recommends, for security, that you change the device name. MAC Address The MAC address is a factory-assigned address that is unique for each device.
  • Page 40: Figure 3-3 Set The Ip Network Settings Automatically Or Manually

    Installing the Honeywell IP Utility and Web Client Figure 3-3 Set the IP Network Settings Automatically or Manually Click to clear this checkbox and manually set the network details...
  • Page 41: Updating Ip Network Settings Automatically

    Performance Series Rugged Day/Night H.264 IP Dome Camera User Guide Updating IP Network Settings Automatically In the Discovery pane, select the device and click Connect ( From the System tab click the Obtain an IP Address automatically check box. Enter a Device Name, for example, FrontLobbyDome01.
  • Page 42: Interfacing With The Camera Through A Network Video Recorder

    It is important to click Apply in order to save any configuration change. Log onto the web client. There are two ways to launch the web client and log on— with the Honeywell IP Utility Program or directly from Internet Explorer. Honeywell IP Utility Log onto the Honeywell IP Utility program.
  • Page 43: Uninstalling Ip Utility, Bonjour Or The Activex Plug-In Software

    Figure 3-4 ActiveX Prompt Click Yes. Follow the InstallShield Wizard prompts to install the secure Honeywell IP ActiveX on your PC. The InstallShield Wizard Completed message indicates a successful ActiveX upgrade. Click Finish. The web client interface opens and live streaming video displays on the monitor.
  • Page 44: Uninstalling Ip Utility Using The Start Menu

    The Honeywell IP Utility is uninstalled. During the uninstallation process, you are prompted to also uninstall the Bonjour program. Click Yes to remove Bonjour or No to only uninstall the Honeywell IP Utility. Click Finish. Uninstalling IP Utility or IP ActiveX Using the Control Panel Click Start ...
  • Page 45: Ip Camera Web Client

    IP Camera Web Client Before you launch the Honeywell IP web client, ensure that you complete the following sections before configuring your camera: • Chapter 2, Installation and Setup • Chapter 3, Installing the Honeywell IP Utility and Web Client This chapter covers: •...
  • Page 46: User Profiles

    The default Guest password is guest. Click ( The Honeywell IP Utility program searches for devices on the network and opens to the Honeywell IP Utility user interface. In the Discovery pane, double-click the device you want to connect to.
  • Page 47: Logging Onto The Web Client From Internet Explorer

    Performance Series Rugged Day/Night H.264 IP Dome Camera User Guide Click Launch Browser (see Figure 4-1) to go to the web client log on page. Figure 4-1 Launching the Web Client from the IP Utility Connect to the device then click Launch Browser Enable HTTP Server must be...
  • Page 48: Logging Out Of The Web Client

    IP Camera Web Client Figure 4-2 Web-Client Log On Select a User Name and enter a Password. From the User Name drop-down list, select admin or Guest. In the Password field, enter the case-sensitive password. • The default admin password is 1234. The default Guest password is guest.
  • Page 49: Navigating The Web Client User Interface

    Performance Series Rugged Day/Night H.264 IP Dome Camera User Guide Navigating the Web Client User Interface Figure 4-3 Web Client Window Layout: Administrator Log On The URL (above the tabs) corresponds to Click Logout (on the right hand side, above the tabs) the IP Address as configured in the IP Utility.
  • Page 50: Figure 4-4 Web Client: Administrator User

    IP Camera Web Client Figure 4-4 Web Client: Administrator User The menu bar displays which user is logged on Click to select the and provides a link to log video stream. out of the application. Click a Tab to display the corresponding view.
  • Page 51: Live View

    Taking a SnapShot The SnapShot function allows you to save an image from Live View to a default folder on your computer (C:\Program Files\Honeywell Video Systems\Support\Snapshots). Files are saved as: DeviceName_Date_Time.bmp. You are not asked for confirmation. SnapShot is available to Administrators and Users with administrator and guest privileges.
  • Page 52: Configuring Ip And Firmware Settings

    Depending on the hardware installation, there is a tab called either Device Information or Device Settings. In both cases, the IP and Firmware Settings panel mirrors the information available in the Honeywell IP Utility. It provides read-only network settings, firmware settings, and video formats without having to access the IP Utility.
  • Page 53: Compression Settings

    Your camera supports simultaneous video streams. The Primary stream delivers H.264 compressed video in real time 30 fps at 720p (1280 x 720) resolution (HD55IP/HD55IPX) or VGA (640 x 480 resolution (HD54IP/HD54IPX).The Secondary stream delivers MJPEG compressed video in real time 30 fps at 640 x 360 resolution.
  • Page 54: Primary Stream Video Codec Settings

    IP Camera Web Client Primary Stream Video Codec Settings Figure 4-8 Primary Stream Video Codec Settings Available Functions Default settings shown for NTSC models Set the Resolution Set the Frame Rate Set the Priority for Quality, or Bit or Frame Rate Set the Compression Ratio Set the Target Bit Rate Set the Maximum Bit Rate (kbps)
  • Page 55: Table 4-3 Video Streaming Resolutions For Hd45Ip

    Performance Series Rugged Day/Night H.264 IP Dome Camera User Guide Table 4-4 to set up the streaming resolution and Table 4-5 for the other compression settings. Table 4-3 Video Streaming Resolutions for HD45IP Primary Stream Resolutions Secondary Stream Resolutions H.264 H.264 MJPEG 640 x 480 (4:3 aspect ratio)
  • Page 56: Statistics: Received Bit Rate And Frame Rate

    IP Camera Web Client Table 4-5 Compression Settings(cont’d) Setting Options Description Compression Minimum, Low, When Quality is selected as the Priority, select the Compression Ratio. Minimum Ratio Medium, High, is the highest visual quality; Maximum is the lowest visual quality. Maximum Target Bit Rate 250 –...
  • Page 57: Camera Setup

    Performance Series Rugged Day/Night H.264 IP Dome Camera User Guide In the Statistics area, select the Received check box. Deselecting the check box disables the refresh rate. Note The Received check box is disabled by default. When you log out, this check box reverts to the disabled state.
  • Page 58: Auto Exposure

    IP Camera Web Client Auto Exposure The Auto Exposure settings allow the user to access and configure exposure-related settings as described in Table 4-6. Note You must click Apply after you make changes to any settings to save those changes. Settings are not saved unless you click Apply. Table 4-6 Auto Exposure Settings Setting...
  • Page 59: White Balance

    Performance Series Rugged Day/Night H.264 IP Dome Camera User Guide Table 4-6 Auto Exposure Settings (cont’d) Setting Options Description Detect Time 5–60 seconds Sets the time (5–60 seconds) before the camera switches to Day or Night mode after detecting a low-light condition or a normal light condition, respectively.
  • Page 60: Video Analytics

    IP Camera Web Client Table 4-7 White Balance Settings (cont’d) Option Description MWB (Manual Mode) Manual white balance mode. Set the Red and Blue gains from 0–255. AWC Push (Auto White Automatically adjust the white balance to your specific Balance Control Mode) environment.
  • Page 61: Sabotage Detection

    Performance Series Rugged Day/Night H.264 IP Dome Camera User Guide Sabotage Detection Figure 4-13 Tamper Detection Settings on the Video Analytics Tab Set the Blur Threshold. Blur can be affected by elements such as water, for example Set the Blinding Threshold. Blinding applies to obstacles in front of the camera lens Set the Scene Change...
  • Page 62: Configuring Camera Blinding Detection

    IP Camera Web Client Note To turn off video blur detection, select Disable in the Blur Threshold list. Disable is the default value. Note You must click Apply after you make changes to any settings to save those changes. Settings are not saved unless you click Apply. Configuring Camera Blinding Detection An obstacle in front of the camera lens can blind the camera.
  • Page 63: Configuring Camera Field Of View Change Detection

    Performance Series Rugged Day/Night H.264 IP Dome Camera User Guide Configuring Camera Field of View Change Detection The web client application can detect tampering of the camera field of view and show an alarm message above the video display (see Figure 4-14).
  • Page 64 IP Camera Web Client Note To disable a zone, click the VMD drop-down menu, then select Disable. Fine Tuning Video Motion Detection For best results, the VMD configuration has to be adjusted to match the camera field of view, regions of interest and other factors. Identify areas in the image where motion detection alarms should be triggered.
  • Page 65 Performance Series Rugged Day/Night H.264 IP Dome Camera User Guide Increasing VMD sensitivity If relevant scene motion does not trigger VMD alarms, the following adjustments will increase VMD sensitivity: • Decreasing the sensitivity level from 80% to 50%, or from 50% to 30%. This change will cause smaller objects to trigger alarms and it will also require smaller contrast level to report and alarm.
  • Page 66: Figure 4-15 Vmd Configuration Example - 30% Sensitivity Level

    IP Camera Web Client Figure 4-15 VMD Configuration Example - 30% Sensitivity Level Figure 4-16 VMD Configuration Example - 50% Sensitivity Level...
  • Page 67: Figure 4-17 Vmd Configuration Example - 80% Sensitivity Level

    Performance Series Rugged Day/Night H.264 IP Dome Camera User Guide Figure 4-17 VMD Configuration Example - 80% Sensitivity Level Wide Field of View In a wide field of view camera, the car shown below would be expected to trigger a VMD alarm if the VMD region-of-interest box size is not larger than indicated by the red box: Figure 4-18 VMD Configuration Example - 30% Sensitivity Level for a Wide Field...
  • Page 68: Figure 4-19 Vmd Configuration Example - 50% Sensitivity Level For A Wide Field Of View

    IP Camera Web Client Figure 4-19 VMD Configuration Example - 50% Sensitivity Level for a Wide Field of View Figure 4-20 VMD Configuration Example - 80% Sensitivity Level for a Wide Field of View For cameras with a wide-angle field of view covering a large outdoor scene, people who walk far away from the camera might appear rather small in the image.
  • Page 69: Figure 4-21 Vmd Configuration Example - A Combination Setup

    Performance Series Rugged Day/Night H.264 IP Dome Camera User Guide Figure 4-21 for an example. Figure 4-21 VMD Configuration Example - A Combination Setup Document 800-09311V3 Rev A 07/2013...
  • Page 70 IP Camera Web Client...
  • Page 71: Technical Support

    Prior to calling Honeywell technical support, please read this Appendix for possible solutions in the event there is an issue with your camera. To contact the Honeywell Video Systems technical support team, call 1-800-796-2288 (North America only) or send an email to HVSsupport@honeywell.com.
  • Page 72: Problem: Live View Does Not Display The Expected Video

    Problem: Live View Does Not Display the Expected Video Possible solutions: • Ensure that your web browser settings have been configured to allow ActiveX controls (see Step 2: Install the Honeywell IP Utility Software on page for information on setting up your browser). •...
  • Page 73: Specifications

    Progressive Image Sensor: 1/4” CMOS Number of Pixels (H x V) 1280 x 720 (720p models, HD55IP/HD55IPX) 640 x 480 (VGA models, HD54IP/HD54IPX) Minimum Illumination: 0.25 lux @ 50 IRE, F1.4 (DSS on) 0.11 lux @ 30 IRE, F1.4 Video Output (local): 1.0 Vp-p @ 75 Ohms...
  • Page 74 Windows 7 (32/64-bit), Windows 2008 Server (32/64-bit) and Windows 2008 R2 (64-bit) Internet Explorer 6,7, 8, or 9 Installation, Management, and Honeywell IP Utility software identifies the IP address, Maintenance checks the status of the device. Firmware upgrades over HTTP, firmware available at www.honeywellsystems.com/support/...
  • Page 75: Figure B-1 Camera Side View With Dimensions

    Performance Series Rugged Day/Night H.264 IP Dome Camera User Guide Figure B-1 Camera Side View with Dimensions 6.1” 154.97 mm Document 800-09311V3 Rev A 07/2013...
  • Page 76 Specifications...
  • Page 77 Glossary AGC (Automatic Gain Control) Video Amplifier in a camera that boosts the amount of video gain (including the noise) to maintain a 1Vp-p (1-volt peak-to-peak) video signal output. It becomes operational when the light level is low. The circuit is designed to compensate for fluctuations in scene illumination which would cause the video output level to be too low.
  • Page 78 Glossary NTSC (National Television Standards Committee) A standard of specifications for television transmission in the U.S., Canada, Japan, Central American, and half of South America. The North American system uses interlaced scans and 525 horizontal lines per frame at 30 frames per second. PAL (Phase Alternate Line) A standard of specifications for television transmission for color TV signals used in Germany, England, Holland, Australia, and several other countries.
  • Page 79: Index

    Performance Series Rugged Day/Night H.264 IP Dome Camera User Guide Index camera blinding camera field of view change camera settings ActiveX control administrator logging on to IP Utility DayToNight logging on to web client detect time privileges web-client privileges flickerless administrator password, default AGC (Automatic Gain Control) NightToDay...
  • Page 80 digital noise reduction installing digital slow shutter interface overview disconnect button logging on disconnecting, from IP Utility logging onto logging out uninstalling user types web client and 42, factory defaults, restoring features, camera field of view change key frame interval finding installed user manuals firmware settings...
  • Page 81 Performance Series Rugged Day/Night H.264 IP Dome Camera User Guide tamper detection video format target bit rate 54, video resolution target bit rate, setting PAL, video resolution technical support password thresholds, video analytics defaults troubleshooting log on to the web client picture quality 54, power, connecting priority...
  • Page 84 Document 800-09311V3 – Rev A – 07/2013 © 2013 Honeywell International Inc. All rights reserved. No part of this publication may be reproduced by any means without written permission from Honeywell. The information in this publication is believed to be accurate in all respects. However, Honeywell cannot assume responsibility for any consequences resulting from the use thereof.

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