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Dell OptiPlex 9020M Owner's Manual
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Dell OptiPlex 9020M Owner's Manual

Dell OptiPlex 9020M Owner's Manual

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See also: Troubleshooting Manual , Setup Manual
Dell OptiPlex 9020M
Owner's Manual
Regulatory Model: D09U
Regulatory Type: D09U001

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Summary of Contents for Dell OptiPlex 9020M

  • Page 1 Dell OptiPlex 9020M Owner's Manual Regulatory Model: D09U Regulatory Type: D09U001...
  • Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2014 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell ™...

  • Page 3: Table Of Contents

    Installing the Dell OptiPlex Micro Vertical Stand ..............13 Installing the Dell OptiPlex Micro Console with DVD-RW ........17 Installing the Dell OptiPlex Micro All-in-One Mount Behind the Monitor 3 Removing and Installing Components............23 ........................... 23 Front and Back View ...........................
  • Page 4 ..........................48 Jumper Settings .......................49 System and Setup Password ..............49 Assigning a System Password and Setup Password ..........50 Deleting or Changing an Existing System and/or Setup Password ....................... 50 Disabling a System Password 5 Specifications.......................51 6 Contacting Dell....................55...

  • Page 5: Working On Your Computer

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 6: Turning Off Your Computer

    CAUTION: To disconnect a network cable, first unplug the cable from your computer and then unplug the cable from the network device. Disconnect all network cables from the computer. Disconnect your computer and all attached devices from their electrical outlets. Press and hold the power button while the computer is unplugged to ground the system board.

  • Page 7: After Working Inside Your Computer

    Connect any telephone or network cables to your computer. Connect your computer and all attached devices to their electrical outlets. Turn on your computer. If required, verify that the computer works correctly by running the Dell Diagnostics.

  • Page 8: Installing The Accessories

    Installing the Accessories This section provides detailed information on how to install the following accessories: • Power Adapter • Dell OptiPlex Micro Dual VESA Mount • Dell OptiPlex Micro VESA Mount • Dell OptiPlex Micro Vertical Stand • Dell OptiPlex Micro Console with DVD-RW •...

  • Page 9: Installing The Dell Optiplex Micro Dual Vesa Mount

    Installing the Dell OptiPlex Micro Dual VESA Mount Recommended Screws: Screw Type Used in M4 x L10 mm, Pan head screw Monitor Prerequisite: Install the power adapter. Align the dual VESA mount behind the monitor and tighten the screws to secure the dual VESA mount to the monitor.
  • Page 10 Slide the power adapter case through the grooves at the bottom of the dual dual VESA mount to lock Connect all the cables and antenna to the computer.

  • Page 11: Installing The Dell Optiplex Micro Vesa Mount

    Tighten the screws to secure the arm stand to the dual VESA mount. Installing the Dell OptiPlex Micro VESA Mount Recommended Screws: Screw Type Used in M4 x L10 mm, Pan head screw Monitor...

  • Page 12: Installing The Dell Optiplex Micro Vertical Stand

    Slide the power adapter case through the grooves at the bottom of the VESA mount to lock it. b. Connect all the cables and install antenna to the computer. Installing the Dell OptiPlex Micro Vertical Stand Align the computer on the vertical stand and ensure the tab on the vertical stand fits into the groove...

  • Page 13: Installing The Dell Optiplex Micro Console With Dvd-Rw

    Installing the Dell OptiPlex Micro Console with DVD-RW Recommended Screws: Screw Type Used in ST4 x 13 mm, Wooden screw Wooden table Perform the following steps as shown in the illustration: a. Loosen the screws that secure the cover to the optical drive console [1].
  • Page 14 Perform the following steps as shown in the illustration: a. Slide the computer into the slot [1]. b. Tighten the screw to secure the computer to the optical drive console [2]. Perform the following steps as shown in the illustration: a.
  • Page 15 Route the USB cables through the cable management clip and connect them to the computer. Close the cable management clip. Perform the following steps as shown in the illustration: a. Prepare the wooden table by installing screws for mounting the optical drive console. b.
  • Page 16 Install the antenna to the optical drive console. Perform the following steps as shown in the illustration: a. Slide and insert the cover to its position [1]. b. Tighten the screws to secure the cover to the chassis [2].

  • Page 17: Installing The Dell Optiplex Micro All-In-One Mount Behind The Monitor

    Installing the Dell OptiPlex Micro All-in-One Mount Behind the Monitor Recommended Screws: Screw Type Used with M4 X L8 mm, pitch 0.7 mm, self- PUZ plate without thread screw tapping screw holes— Dell P,U,PU,UZ- series monitors M4 X L8 mm, pitch 0.5 mm,...
  • Page 18 M3 X L8 mm, pitch 0.5 mm, self- E Plate without thread screw tapping screw holes— Dell E-series monitors M3 X L8 mm, pitch 0.35 mm, E Plate with thread screw holes— machine screw Dell E-series monitors U Plate — Universal monitors Perform the following steps as shown in the illustration: a.
  • Page 19 Perform the following steps as shown in the illustration: a. Slide the computer into the slot [1]. b. Rotate the screw in clockwise direction to secure the computer to the chassis [2]. Perform the following steps as shown in the illustration: a.
  • Page 20 Perform the following steps as shown in the illustration: a. Cut the strap of power adapter cable [1]. b. Slide the power adapter into the slot [2]. c. Route the cable through the clip [3]. Perform the following steps as shown in the illustration: a.
  • Page 21 Align the PUZ plate to the bottom of monitor and tighten the screws. Perform the following steps as shown in the illustration: a. Slide and lock the chassis to the PUZ plate [1]. b. Rotate the screw in clockwise direction to secure the computer [2]. c.
  • Page 22 Perform the following steps as shown in the illustration: a. Connect all the cables to the computer. b. Slide the cover to its original position [1]. c. Tighten the screws to secure the cover to the chassis [2].

  • Page 23: Removing And Installing Components

    Removing and Installing Components This section provides detailed information on how to remove or install the components from your computer. Front and Back View Figure 1. Front and Back View power button or power light hard-drive activity light headset connector microphone connector Wi-Fi antenna connector (optional) HDMI or display port or PS2 and serial...

  • Page 24: Installing The Cover

    Perform the following steps as shown in the illustration: a. Remove the screw that secures the cover to the computer [1]. b. Slide the cover outwards [2]. c. Lift the cover up to remove it from the computer [3]. Installing the Cover Align the cover to its original position on the computer.

  • Page 25: Removing The Processor Fan Module

    Removing the Processor Fan Module Follow the procedures in Before Working Inside Your Computer. Remove the cover. Perform the following steps as shown in the illustration: a. Press the securing tabs on the sides [1]. b. Slide the processor fan module outwards [2]. c.

  • Page 26: Installing The Processor Fan Module

    Installing the Processor Fan Module Connect the speaker and fan cable to the connectors on the system board. Place the processor fan module on the slot and slide it until it is secured. Install the cover. Follow the procedures in After Working Inside Your Computer.

  • Page 27: Removing The Hard Drive

    Follow the procedures in After Working Inside Your Computer. Removing the Hard Drive Follow the procedures in Before Working Inside Your Computer. Remove the cover. Perform the following steps as shown in the illustration: a. Press the securing tabs to release the hard-drive assembly [1]. b.

  • Page 28: Installing The Hard Drive

    Installing the Hard Drive Insert the hard drive into the hard-drive bracket. Align and place the hard-drive assembly to its slot on the computer. Install the cover. Follow the procedures in After Working Inside Your Computer. Removing the HDMI or DisplayPort Connector Board Follow the procedures in Before Working Inside Your Computer.

  • Page 29: Installing The Hdmi Or Displayport Connector Board

    Installing the HDMI or DisplayPort Connector Board Place the HDMI or DisplayPort connector board into its slot. Tighten the screws to secure the HDMI or DisplayPort connector board to the base panel. Connect the cable to the HDMI or DisplayPort connector board. Install the cover.

  • Page 30: Installing The Ps2 And Serial Connector Board

    Installing the PS2 and Serial Connector Board Place the PS2 and serial connector board into its slot. Tighten the screws that secure the PS2 and serial connector board to the base panel. Connect the cable to the PS2 and serial connector board. Install the cover.

  • Page 31: Removing The Processor

    Removing the Processor Follow the procedures in Before Working Inside Your Computer. Remove the: hard drive cover Perform the following steps as shown in the illustration: a. Press the release lever down [1]. b. Move the lever outward to release it from the retention hook that secures it [2]. c.

  • Page 32: Installing The Wlan Card

    Installing the WLAN Card Align and place the WLAN card on the connector. Connect the WLAN cables. Place the WLAN bracket into its slot. Tighten the screws to secure the WLAN card to the system board. Install: hard drive cover Follow the procedures in After Working Inside Your Computer.

  • Page 33: Installing The M.2 Ssd Or Ddpe Card

    Installing the M.2 SSD or DDPE Card Align and place the M.2 SSD or DDPE card on the connector. Tighten the screws that secure the M.2 SSD or DDPE card to the system board. Install: hard drive cover Follow the procedures in After Working Inside Your Computer.

  • Page 34: Installing The Coin-Cell Battery

    Installing the Coin-Cell Battery Place the coin-cell battery into its slot on the system board. Press the coin-cell battery downward to secure it. Install the: HDMI board hard drive cover Follow the procedures in After Working Inside Your Computer. System Board Layout The following image displays the system board layout of the computer.

  • Page 35: Removing The System Board

    speaker connector memory connectors (SODIMM sockets) WLAN connector heat sink slot M2 connector SATA HDD connector coin-cell battery 10. HDMI or display port connector 11. PS2 and serial port connector Removing the System Board Follow the procedures in Before Working Inside Your Computer.

  • Page 36: Installing The System Board

    Perform the following steps as shown in the illustration. a. Slide the system board to release it from the computer [1,2]. b. Lift the system board away from the computer [3]. Installing the System Board Place the system board inside the chassis. Tighten the screws to secure the system board to the base panel.

  • Page 37: System Setup

    Boot Sequence allows you to bypass the System Setup‐defined boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can: •...

  • Page 38: System Setup Options

    Table 1. Navigation Keys Keys Navigation Up arrow Moves to the previous field. Down arrow Moves to the next field. <Enter> Allows you to select a value in the selected field (if applicable) or follow the link in the field. Spacebar Expands or collapses a drop‐down list, if applicable.
  • Page 39 Option Description Advance Boot Options Enable Legacy Option ROMs - This option is required for legacy boot mode. This option is not allowed if Secure Boot is enabled. Date/Time Allows you to set the date and time. The changes to the system date and time takes effect immediately.
  • Page 40 Option Description USB Configuration This field configures the integrated USB controller. If Boot Support is enabled, the system is allowed to boot any type of USB mass storage devices (HDD, memory key, floppy). If USB port is enabled, device attached to this port is enabled and available for operation system.
  • Page 41 Option Description Internal HDD-0 Password This field lets you set, change, or delete the administrator (admin) password (sometimes called the setup password). The admin password enables several security features. The drive does not have a password set by default. • Enter the old password •...
  • Page 42 Option Description • On-Silent- This option is selected by default. CPU XD Support Allows you to enable or disable the execute disable mode of the processor. • Enable CPU XD Support - This option is enabled by default. OROM Keyboard Access Allows you to determine if you access the Option Read Only Memory (OROM) configuration screens via hotkeys during boot.
  • Page 43 • Delete All Keys- Deletes all the keys NOTE: If you disable the Custom Mode, all the changes made will be erased and the keys will restore to default settings. Table 6. Performance Option Description Multi Core Support Specifies whether the process will have one or all cores enabled. The performance of some applications will improve with the additional cores.
  • Page 44 • Hard Disk Configuration or partition have been changed • System or HDD password is enabled • A Dell Encryption Accelerator is installed • The Block Sleep setting is enabled Table 7. Power Management Option Description AC Recovery Specifies how the computer will respond when AC power is applied after an AC power loss.
  • Page 45 Option Description unaffected by this setting and must be enabled in the operating system. This feature only works when the computer is connected to AC power supply. The options differ based on the form factor. • Disabled - Does not allow the system to power on by special LAN signals when it receives a wake-up signal from the LAN or wireless LAN.
  • Page 46 Option Description • Enable Intel Virtualization Technology - This option is enabled by default. VT for Direct I/O Enables or disables the Virtual Machine Monitor (VMM) from utilizing the additional hardware capabilities provided by Intel® Virtualization technology for direct I/O. •...
  • Page 47 Option Description Server IP Address Specifies the primary static IP address of the Cloud Desktop server with which the client software communicates. The default IP address is 255.255.255.255. NOTE: This field is only relevant when the Integrated NIC control in the System Configuration group is set to Enable with Cloud Desktop .

  • Page 48: Updating The Bios

    For laptops, ensure that your computer battery is fully charged and connected to a power outlet Re-start the computer. Go to dell.com/support. Enter the Service Tag or Express Service Code and click Submit. NOTE: To locate the Service Tag, click Where is my Service Tag? NOTE: If you cannot find your Service Tag, click Detect My Product.

  • Page 49: System And Setup Password

    System and Setup Password You can create a system password and a setup password to secure your computer. Password Type Description System password Password that you must enter to log on to your system. Setup password Password that you must enter to access and make changes to the BIOS settings of your computer.

  • Page 50: Deleting Or Changing An Existing System And/Or Setup Password

    Deleting or Changing an Existing System and/or Setup Password Ensure that the Password Status is Unlocked (in the System Setup) before attempting to delete or change the existing System and/or Setup password. You cannot delete or change an existing System or Setup password, if the Password Status is Locked.

  • Page 51: Specifications

    Specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start (Start icon) → Help and Support, and then select the option to view information about your computer. Table 15. Processor Feature Specification •...
  • Page 52 Table 20. System Information Feature Specification Intel Q87 chipset System chipset Table 21. Expansion Bus Feature Specification Bus type USB 2.0, USB 3.0, SATA 3, and PCle G2 Bus speed 480 Mbps, 5 Gbps, 6 Gbps, and 5 Gbps Table 22. Cards Feature Specification Intel Dual Band Wireless-AC 7260 (M.2)
  • Page 53 Feature Specification NOTE: Available video connectors may vary based on the optional graphic board selected. Table 25. Controls and Lights Feature Specification Front of the computer: Power button light White light — Solid white light indicates power-on state; breathing white light indicates sleep state of the computer.
  • Page 54 Physical Micro Premier Weight 1.28 kg (2.82 lb) Table 28. Environmental Feature Specification Temperature range: Operating 5 °C to 35 °C (41 °F to 95 °F) Non-Operating –40 °C to 65 °C (–40 °F to 149 °F) Relative humidity (maximum): Operating 20% to 80% (non-condensing) Non-Operating...

  • Page 55: Contacting Dell

    Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues:...

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