Table of Contents
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Chapter 2
2
2-2
2.1
Troubleshooting ......................................................................................................2-6
2.2
Troubleshooting Flowchart.....................................................................................2-8
2.3
Power Supply Troubleshooting.............................................................................2-13
2.3.1
Procedure 1 Power Status Check ........................................................2-13
2.3.2
Procedure 2 Error Code Check ...........................................................2-15
2.3.3
Procedure 3 Connection Check...........................................................2-20
2.3.4
Procedure 4 Charging Check ..............................................................2-21
2.3.5
Procedure 5 Replacement Check ........................................................2-21
2.4
System Board Troubleshooting.............................................................................2-22
2.4.1
Procedure 1 Message Check ...............................................................2-23
2.4.2
Procedure 2 Debugging Port Check....................................................2-25
2.4.3
Procedure 3 Diagnostic Test Program Execution Check....................2-30
2.4.4
Procedure 4 Replacement Check ........................................................2-30
2.5
USB FDD Troubleshooting ..................................................................................2-31
2.5.1
Procedure 1 FDD Head Cleaning Check ............................................2-31
2.5.2
Procedure 2 Diagnostic Test Program Execution Check....................2-32
2.5.3
Procedure 3 Connector Check and Replacement Check.....................2-33
2.6
HDD/SSD Troubleshooting ..................................................................................2-35
2.6.1
Procedure 1 Partition Check (Not Used) ............................................2-35
2.6.2
Procedure 2 Message Check ...............................................................2-36
2.6.3
Procedure 3 Format Check (Not Used)...............................................2-37
2.6.4
Procedure 4 Diagnostic Test Program Execution Check....................2-38
2.6.5
Procedure 5 Connector Check and Replacement Check.....................2-39
2.7
Keyboard Troubleshooting ...................................................................................2-40
2.7.1
Procedure 1 Diagnostic Test Program Execution Check....................2-40
2.7.2
Procedure 2 Connector Check and Replacement Check.....................2-40
2.8
Touch pad Troubleshooting ..................................................................................2-41
2.8.1
Procedure 1 Diagnostic Test Program Execution Check....................2-41
2.8.2
Procedure 2 Connector Check and Replacement Check.....................2-41
PORTEGE R830 Satellite R830 Series Maintenance Manual (960-880) [CONFIDENTIAL]
Contents
Troubleshooting Procedures
2-3
- Quick Links:
- Figure 1-1 Front of the Computer
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Troubleshooting
