Enabling Call Transfer And Call Forwarding; Enabling Call Waiting - Cisco 501G Administration Manual
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Customizing Cisco SPA and Wireless IP Phones
Enabling Call Features
STEP 1
STEP 2
STEP 3
STEP 4
STEP 5
STEP 1
STEP 2
STEP 3
STEP 4
STEP 5
Cisco SPA500 Series and WIP310 IP Phone Administration Guide
Enabling Call Transfer and Call Forwarding
Log in to the web administration interface.
Click Admin Login and advanced.
Click the Phone tab.
Under Supplementary Services, under the transfer type you want to enable,
choose yes:
•
Attn Transfer—Attended call transfer. The user answers the call before
transferring it.
•
Blind Transfer—Blind call transfer. The user transfers the call without
speaking to the caller.
You can also enable or disable call forwarding:
•
Cfwd All—Forwards all calls.
•
Cfwd Busy—Forwards calls only if the line is busy.
•
Cfwd No Ans—Forwards calls only if the line is not answered.
Click Submit All Changes.
Enabling Call Waiting
To enable call waiting:
Log in to the web administration interface.
Click Admin Login and advanced.
Click the Phone tab.
Under Supplementary Services, in the CW Setting field, choose yes.
Click Submit All Changes.
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