Assigning Busy Lamp Field, Call Pickup, And Speed Dial Functions To Unused Lines On A Spa500 Series Ip Phone; Configuring Call Pickup And Busy Lamp Field - Cisco 501G Administration Manual
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- User manual (93 pages) ,
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Configuring Lines and Extensions
Configuring Lines
NOTE
STEP 7
NOTE
NOTE
Cisco SPA500 Series and WIP310 IP Phone Administration Guide
For example, Bob and Chris share the extension 401. A caller, Adam, calls
extension 401. Bob answers the call. Adam and Bob are connected. If Chris has the
SCA Barge-In Enable field on her phone set to yes, she can press the line button
for extension 401. Then Chris and Adam are connected in a call and Bob is
dropped from the call.
The Cisco SPA525G supports the "private hold" feature for MetaSwitch and
Broadsoft. Users who have a shared line can press the "PrivHold" softkey, and the
call can only be resumed by the user who placed the call on hold. No barge-in can
be performed on these calls.
Click Submit All Changes.
Assigning Busy Lamp Field, Call Pickup, and Speed Dial
Functions to Unused Lines on a SPA500 Series IP Phone
You can configure unused or idle lines on a Cisco SPA500 Series IP Phone to
interact with another phone line in the system. For example, if you have two idle
lines on an assistant's phone, you can configure those lines to show the status of a
supervisor's phone (Busy Lamp Field, or BLF). You can also configure the idle lines
so that they can be used to speed dial the supervisor's phone, or pick up calls that
are ringing on the supervisor's phone.
A monitored extension must be private, not shared. Additionally, an extension can
only be monitored by one other extension.
Configuring Call Pickup and Busy Lamp Field
You must enable BLF to configure call pickup.
In this example, the assistant Bob (extension 200) has an idle line (line 4) on his
SPA508G. He would like to be able to see if his supervisor Stephanie (extension
300) is on the phone, and pick up calls that are ringing at her extension.
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