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NEC Univerge SV8300 User Manual
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NEC Univerge SV8300 User Manual

NEC Univerge SV8300 User Manual

Single line telephone
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See also: Administration Manual , Command Manual
NDA-30909
ISSUE 1.0

Single Line Telephone User Guide

NEC Infrontia Corporation
June 2008

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  • Page 1: Single Line Telephone User Guide

    NDA-30909 ISSUE 1.0 Single Line Telephone User Guide NEC Infrontia Corporation June 2008...
  • Page 3 NEC Unified Solutions, Inc. reserves the right to change the specifications, functions, or features, at any time, without notice. NEC Unified Solutions, Inc. has prepared this document for use by its employees and customers. The information contained herein is the property of Unified Solutions, Inc.

  • Page 5: Table Of Contents

    TABLE OF CONTENTS 1. GENERAL INFORMATION 2. BASIC OPERATION Quick Reference Guide ....................... 2 Answering Calls ........................4 Ringing Calls .......................... 4 Placing Calls ........................4 Internal Calls .......................... 4 Outside Calls .......................... 4 Last Number Redial ....................... 4 Stations/System Speed Dial ....................4 Call Alert Notification ......................
  • Page 6 TABLE OF CONTENTS 3. BUSINESS FEATURES Account Code ........................6 Announcement Service ....................... 6 Announcement Service ....................... 7 Record/replay/Delete for each Digital Announcement Trunk Card ........7 Silent Monitor ........................7 Authorization Code ......................8 Broker’s Call ........................... 8 Call Back ..........................8 Call Forwarding –...
  • Page 7 TABLE OF CONTENTS Call Park ..........................14 Call Park – System ......................14 Call Park - Tenant ........................ 14 Call Pickup ........................15 Call Pickup - Direct ......................15 Call Pickup - Group ......................15 Call Pickup - Designated Group ................... 15 Call Transfer ........................
  • Page 8 TABLE OF CONTENTS External Paging with Meet Me ..................20 Forced Account Code ....................... 20 Group Call by Pilot Number Dialing .................. 21 Call Hold ..........................21 Internal Zone Paging with Meet-Me .................. 22 Last Number Redial ......................22 Message Reminder ......................22 Voice Message Waiting –...
  • Page 9 TABLE OF CONTENTS Trunk Queuing - Outgoing ....................26 Whisper Page ........................27 4. HOTEL FEATURES Automatic Wake-UP ......................28 Maid Status ........................28 Room Cutoff ........................29 House Phone ........................29 Do Not Disturb – Hotel/Motel .................... 29 Direct Data Entry ....................... 29 Messaging Waiting ......................
  • Page 10 This Page Intentionally Left Blank...

  • Page 11: General Information

    GENERAL INFORMATION The following should be considered when reviewing this User Guide: Access to many features is based on system assignments. Some access codes may vary from those stated in this user guide and not all features may be available from your telephone. The Flash or Tap key, located on certain models of Single Line Telephones, can be used in place of the hookswitch.

  • Page 12: Basic Operation

    BASIC OPERATION Quick Reference Guide Internal Calling Outside Calling Station Call Dial Station Number Outside Call Dial 9 Telephone Number Internal Calling With A Call In Progress: Last CO/PBX Number Dial Redial Hold Hookswitch Receive Trunk Busy Trunk Queue Hookswitch Dial Station Indication Dial 2...
  • Page 13 From the Intercom Dial the Internal Paging feature Internal Paging access code Page. Dial the External Paging External Paging feature access code Page. Dial the Call Pickup - Direct Call Pickup Direct feature access code Dial Station Number. Speed Dialing Dial Speed Dial code Dial System Speed Dial...

  • Page 14: Answering Calls

    Answering Calls UMBER EDIAL Lift handset. INGING ALLS Dial Last Number Redial code Lift handset. Converse. Converse. Stations/System Speed Dial Distinctive ringing tones are provided for internal Note 1: and outside calls. Lift handset. When assigned the Delayed Ringing feature, Note 2: incoming primary station If the call is unanswered Dial Speed Dial code.

  • Page 15: Holding Calls

    Holding Calls 3/4 Party Conference With an internal call in progress: XCLUSIVE Press Hookswitch. With a call in progress: Place second call (internal or outside). Press Hookswitch. Announce conference. Replacing the handset when a call is on hold will Note 1: cause the held call to immediately ring your Press Hookswitch to establish conference.

  • Page 16: Business Features

    BUSINESS FEATURES Account Code Announcement Service This feature allows station users to enter a cost his feature allows station users to record messages accounting or client billing code (up to 16 digits) into the on Voice Response System (VRS). When a station system.

  • Page 17: Announcement Service

    To delete a message: Dial the Announcement Service group number and the VRS message number. Go off-hook and receive Dial Tone. Receive three seconds of service set tone. Dial the VRS delete access code and VRS Record a message. message number. Restore the handset.

  • Page 18: Authorization Code

    conversation, such as using a beep tone or other Dial the new number and the second party answers. notification methods or require the consent of all parties to the telephone conversation, prior Press the FLASH key (or momentarily press the hookswitch).

  • Page 19: Call Forwarding - All Calls

    To cancel Call Forwarding - All Calls: Upon answering, the originally called station will ring. Lift the handset and receive dial tone. Note: Multiple Call Backs can be set by repeating the Dial the Call Forwarding - All Calls cancellation procedure above.

  • Page 20: Call Forwarding - No Answer

    Call Forwarding – No Answer Call Forwarding – Destination When a call is placed to a station that does not answer, This feature allows a station user (A) to set Call this feature forwards the call to another station, an Forwarding - All Calls from another station (B) within Attendant Console or voice mail equipment.

  • Page 21: Split Call Forwarding - All Calls

    Number Destination Split Call Forwarding – All Calls This feature allows all internal and external calls to a busy extension to be rerouted to different destinations Number Destination individually, regardless of the busy or idle status of the Target station for Split Call Forwarding – All extension.

  • Page 22: Split Call Forwarding - Busy Line

    Number Destination Split Call Forwarding – Busy Line This feature allows internal and external calls to a busy extension to be rerouted to separate destinations. Number Destination Destinations may be an internal station, Attendant Console, or voice mail. And according to the type of a Target station for Split Call Forwarding –...

  • Page 23: Split Call Forwarding - No Answer

    Number Destination Split Call Forwarding – No Answer This feature allows internal and external calls, to extensions that do not answer, to be rerouted to Number Destination separate destinations individually. And according to the type of a caller (Station/C.O. Line/Tie Line) Target station for Split Call Forwarding –...

  • Page 24: Call Park

    To cancel Split Call Forwarding - No Answer: To retrieve a call from Call park-System (by station number): Lift the handset and receive dial tone. From any station, go off-hook and receive internal Dial the specific Split Call Forwarding - No dial tone.

  • Page 25: Call Pickup

    Ringing telephone in your Call Pickup Group: Call Pickup Go off-hook on an extension line and receive This feature enables a station user to answer any call internal dial tone. directed to another station, to a station within their own Call Pickup Group, or to a station within a different Call Dial the Call Pickup - Group feature access code.

  • Page 26: Call Transfer

    Call Transfer Camp-On This feature permits a station user to transfer a call to This feature provides selected stations or outside calls another station in the system directly, or with with Camp-On capability to a busy internal station. Two assistance from the attendant. Camp-On methods are provided.

  • Page 27: Conference (Three/Four Party)

    To answer a Camp-On (transfer method or Call Conference (Three/Four Party) Waiting method) from any station: This feature provides a station user the ability to add-on Receive Camp-On tone. another party (trunk or station) to a call already in From a Single Line Telephone, momentarily press progress.

  • Page 28: Consecutive Speed Dialing

    Consecutive Speed Dialing Consultation Hold For Speed Dialing, all digits are registered as a Speed This feature permits a station user to hold any incoming Dialing Code. In the case of Consecutive Speed or outgoing C.O. call, tie line call, or any calls within the Dialing, the common portion of the number is registered office while originating a call to another station user as a speed calling code.

  • Page 29: Direct Outward Dialing (Dod)

    Direct Outward Dialing (DOD) Enhanced 911 This feature permits any station user the ability to gain This feature allows the PBX to transmit a callers’ access to the exchange network by dialing an access emergency service identification information to an code and receiving new dial tone.

  • Page 30: Executive Override

    From any station (Delay operation): Executive Override The paged party dials Meet-Me access code. This feature allows selected users to override a busy The party paged receives ringback tone. condition on a called station. A warning tone is The calling station rings. transmitted to both stations in the busy call before the The calling station goes off-hook and is busy condition is overridden, and a three-party...

  • Page 31: Group Call By Pilot Number Dialing

    Group Call by Pilot Number Dialing Call Hold This feature allows a station user (Multiline Terminal / This feature permits a user to Hold a call in progress by Single Line Telephone / PS) or a trunk party to page a sending a hookflash and dialing the Call Hold feature group of stations simultaneously by dialing a pilot access code, or by pressing the Call Hold key.

  • Page 32: Internal Zone Paging With Meet-Me

    To set Message Reminder from a Single Line Internal Zone Paging with Meet-Me Telephone: This feature allows station users to page over the Lift the handset and receive dial tone. built-in speakers of the Multiline Terminals within the assigned zone or all zones. Dial the Message Reminder set access code.

  • Page 33: Voice Message Waiting - System

    To cancel Voice Message Waiting - System to all Voice Message Waiting – System stations: To record: Lift the handset and receive dial tone. Lift the handset and receive dial tone. Dial the Voice Message Waiting - System all Dial the Voice Message - System record access stations cancel access code.

  • Page 34: Voice Message Waiting - Individual

    Voice Message Waiting – Individual Trunk Answer any Station (TAS) To set: This feature allows any station, other than one with incoming restrictions, to answer incoming calls when Lift the handset and receive dial tone. the system is in the night mode. When this feature is Dial the Voice Message Waiting - Individual set activated, incoming exchange network calls will access code and receive feature dial tone.

  • Page 35: Set Relocation

    To cancel Pad Lock: Station Speed Dialing Lift the handset and receive dial tone. This feature allows a station user to dial frequently-called numbers by dialing an access code Dial the access code for Station Authorization and an abbreviated code. Code and receive Service Set Tone, if programmed.

  • Page 36: System Speed Dialing

    System Speed Dialing Trunk Queuing - Outgoing This feature provides all users the ability to dial This allows a station user, upon encountering a busy frequently-called numbers using an abbreviated call signal on a trunk, to dial a feature access code and code.

  • Page 37: Whisper Page

    Whisper Page This feature allows a secretary to interrupt the boss in a private way. By pressing a feature key or dialing an Access Code, the secretary station can interrupt the conversation between the boss and another party (station or trunk). When the conversation is interrupted, the boss can hear the secretary but the other party is unaware of the Voice Override.

  • Page 38: Hotel Features

    HOTEL FEATURES Automatic Wake-Up Maid Status This feature allows the system to be programmed to This feature allows the Hotel/Motel (H/M) Front Desk automatically call guest rooms or administration Instrument, Property Management System (PMS) stations at specified times. Upon answering, the guest terminal, or guest room station (using special access is connected to a recorded announcement or music code) to register the condition of each guest room.

  • Page 39: Room Cutoff

    Room Cutoff Do Not Disturb – Hotel/Motel This feature temporarily restricts guest room This feature allows the Attendant Console(s), Hotel/ telephones from making unauthorized calls when Motel Front Desk Instrument(s), guest stations or guests are away from their rooms. Property Management System (PMS) terminal(s) to place individual stations into Do Not Disturb.

  • Page 40: Messaging Waiting

    Voice Message Waiting - Individual Messaging Waiting When setting Message Waiting, an originating station ESSAGE AITING INGLE user announces the message to be recorded after This feature allows the administrative station to light a dialing the station number. lamp on a Single Line Telephone to indicate a message To set Message Waiting: is waiting.
  • Page 42 NEC UNIFIED SOLUTIONS, INC. NEC Unified Solutions, Inc. 6535 N. State Highway 161 Irving, TX 75039-2402 http://www.necunified.com...

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