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Honeywell EQUIP Series Installation And Configuration Manual
Honeywell EQUIP Series Installation And Configuration Manual

Honeywell EQUIP Series Installation And Configuration Manual

Acuix ip digital high speed ptz dome
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®
EQUIP
Series ACUIX™ IP
Digital High Speed PTZ Dome
Installation and
Configuration Guide
Document 800-04194V1 – Rev A – 07/11

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Summary of Contents for Honeywell EQUIP Series

  • Page 1 ® EQUIP Series ACUIX™ IP Digital High Speed PTZ Dome Installation and Configuration Guide Document 800-04194V1 – Rev A – 07/11...
  • Page 2 Revisions Issue Date Revisions 07/2011 New document for EQUIP 2.7 release (ACUIX IP firmware version 1.6.3). Replaces document 800-04194 Rev B.
  • Page 3: Important Safety Information

    Important Safety Information Before installing or operating the unit, read and follow all instructions. After installation, retain the safety and operating instructions for future reference. HEED WARNINGS - Adhere to all warnings on the unit and in the operating instructions. INSTALLATION •...
  • Page 4: Warnings And Cautions

    Warnings and Cautions RISK OF ELECTRIC SHOCK DO NOT OPEN CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL. Regulatory Statements All ACUIX PTZs meet, as a minimum, Class A emissions standards. For the latest product information, including information on ACUIX configuration certifications beyond Class A, visit www.honeywellvideo.com/products/cameras/pt/103879.html.
  • Page 5: Warranty And Service

    Warranty and Service Subject to the terms and conditions listed on the Product Warranty Card, during the warranty period Honeywell will repair or replace, at its sole option, free of charge, any defective products returned prepaid. In the event you have a problem with any Honeywell product, please call Customer Service for assistance or to request a Return Merchandise Authorization (RMA) number.
  • Page 7: Table Of Contents

    Logging On to the Honeywell IP Utility........
  • Page 8 Configuring Dome Control ........43 Setting PASS .
  • Page 9 ® EQUIP Series ACUIX™ IP PTZ Dome Installation and Configuration Guide Configuring Video ......... . . 93 Configuring Video Compression Settings .
  • Page 11 Figure 4-1 Honeywell IP Utility Log On Window ......26 Figure 4-2 ACUIX IP Web Client Application Live View .
  • Page 12 Figures...
  • Page 13 ® EQUIP Series ACUIX™ IP PTZ Dome Installation and Configuration Guide Tables Table 2-1 Recommended Power Supplies ....... . . 4 Table 2-2 Maximum Cabling Distances .
  • Page 14 Tables...
  • Page 15 • Chapter 4, Preparing to Configure the Dome, describes how to install and use the Honeywell IP utility and ACUIX IP web client application. • Chapter 5, Configuring the OSD Menu, describes how to set up the on-screen display.
  • Page 16: Related Documents

    Related Documents Document Title Part Number ® EQUIP Series ACUIX™ IP PTZ Dome Quick Installation Guide 800-01115 ACUIX™ IP Series Rugged Housing and Dome Installation Guide 800-02460 ACUIX™ Analog High-Speed PTZ Dome User Guide 800-05662V1 HDXWM2 Wall Mount Installation Guide 800-04516 HDPRM2 Parapet Mount Installation Guide 900.0877...
  • Page 17 ® EQUIP Series ACUIX™ IP PTZ Dome Installation and Configuration Guide Document Conventions This document uses the following conventions: Typeface Meaning Example Bold User input Type 1234. Menu title/command Press 3 to select Control Options. BOLD CAPS Key name Press and hold CTRL. Italic Placeholder Type user name.
  • Page 18 xviii...
  • Page 19: Introduction

    True day/night (TDN), wide dynamic range (WDR), and electronic image stabilization (EIS) options • Honeywell IP utility and web client software to manage devices and view images • Streaming MPEG-4 images in 4CIF, 2CIF, and CIF resolutions with rates up to 30 frames per second (25 frames per second for PAL systems) •...
  • Page 20: Setup And Configuration

    5. Installing the scan assembly in the housing. 6. Installing the bubble. 7. Installing the Honeywell IP utility and ACUIX web client software and configuring the dome. 8. If applicable, configuring the dome to work with DVRs and other hardware.
  • Page 21: About Acuix™ Ip Housings

    Installing the Housing This chapter contains the following sections: • About ACUIX™ IP Housings, page • Cable Preparation, page • Installing Mounts and Adapters, page • Installing an In-Ceiling Housing, page • Installing a Pendant Housing, page • Installing a Rugged Housing, page •...
  • Page 22: Cable Preparation

    24 V AC at 2.6 A is available. Note For optimum ACUIX IP performance, use a dedicated 24 V, 100 VA transformer if possible. The following Honeywell power supplies are recommended for ACUIX IP domes: Table 2-1 Recommended Power Supplies Model No. Description...
  • Page 23: Installing The Housing

    ® EQUIP Series ACUIX™ IP PTZ Dome Installation and Configuration Guide Cabling Requirements You can power ACUIX IP domes using 12 to 22 gauge 2-conductor solid or stranded copper wire. A Category 5 or better Ethernet cable with RJ45 connectors is required to connect the dome to a network. Alarm contacts should use 20 gauge unshielded twisted pair (UTP) cabling.
  • Page 24: Figure 2-2 Hdxwm2 Wall Mount

    Installing the Housing The following mounts and adapters are available for installation with pendant and rugged housings: Table 2-3 ACUIX Mounts and Adapters Model No. Description Indoor Outdoor HDXWM2 Wall Mount HDPRM2 Parapet/Flat Roof Mount HDCM1 Ceiling Mount for Indoor Pendant HDXCMA1 Corner Mount Adapter for HDXWM2 and Rugged Housing...
  • Page 25: Figure 2-3 Hdprm2 Parapet/Flat Roof Mount

    ® EQUIP Series ACUIX™ IP PTZ Dome Installation and Configuration Guide To install a wall mount: 1. Route the field wiring through the base of the mount and leave approximately 1 ft. (0.3 m) extending past the end of the mount. Optionally, you can route the wiring through the 0.75 in.
  • Page 26: Figure 2-4 Hdcm1 Ceiling Mount

    Installing the Housing To install a roof mount: 1. Route the field wiring through the base of the mount and leave approximately 1 ft (0.3 m) extending past the end of the mount. 2. Attach the mount to the mounting surface using as many of the mounting holes as possible (a minimum of five fasteners on each side of the mounting plate is recommended).
  • Page 27: Installing An In-Ceiling Housing

    You can install an in-ceiling housing into a dropped (suspended) ceiling or into a hard ceiling. For dropped ceiling installations, use a separately ordered ceiling plate (Honeywell part number 517082-7130). You may also require the following items (not supplied): •...
  • Page 28: Figure 2-6 Dropped Ceiling Installation

    Installing the Housing Figure 2-6 Dropped Ceiling Installation Grid Support Ceiling Plate Ceiling Tile 4. If required, install a safety cable to anchor the housing to a ceiling grid support or joist. 5. Insert the ceiling tile (with the ceiling plate attached) into the ceiling. 6.
  • Page 29 ® EQUIP Series ACUIX™ IP PTZ Dome Installation and Configuration Guide To install an in-ceiling housing in a hard ceiling: 1. Select the location where you want to install the housing and, using the supplied template, cut a hole in the ceiling 7.64 in. (194 mm) in diameter. 2.
  • Page 30: Figure 2-8 Ferrite Bead Installation

    Installing the Housing Installing a Pendant Housing You can install an indoor or outdoor pendant housing to a wall, roof, or ceiling mount. To install a pendant housing: 1. Route the field wiring through the access hole in the housing and through the access hole in the housing interface board.
  • Page 31: Installing A Rugged Housing

    ® EQUIP Series ACUIX™ IP PTZ Dome Installation and Configuration Guide Installing a Rugged Housing A rugged housing consists of two pieces: the housing main body and a mounting bracket. You can install a rugged housing to a horizontal, vertical, or diagonal load-bearing surface.
  • Page 32: Installing A Pendant Housing

    Installing the Housing If you are installing the mounting bracket to a corner or pole adapter, line up the hole pattern on the mounting bracket with the hole pattern on the corner or pole adapter. 2. If required, install a safety cable to anchor the housing to a structural member.
  • Page 33: Connecting The Field Wiring

    ® EQUIP Series ACUIX™ IP PTZ Dome Installation and Configuration Guide Connecting the Field Wiring Once the housing is installed, you can connect the field wiring. The printed circuit board, or interface board, inside the housing has inputs for power, network, and alarm cables.
  • Page 34: Figure 2-11 Alarm Input Connections

    Installing the Housing To connect the power cable (24 V AC): 1. Unplug terminal block J1 from the interface board. 2. Loosen the terminal block screws. 3. Insert a ground wire into the center slot marked 4. Insert the power wire leads into the slots marked "AC" on the terminal block. 5.
  • Page 35: Installing The Scan Assembly

    Installing the Scan Assembly This chapter contains the following sections: • Preparing to Install the Scan Assembly, page • Installing the Scan Assembly, page • Installing the Bubble, page Preparing to Install the Scan Assembly Before you install the scan assembly in the housing, you must first set the dome address, protocol, baud rate, and parity using the DIP switches located on the scan assembly main board.
  • Page 36: Figure 3-1 Dip Switch Locations

    Installing the Scan Assembly Figure 3-1 shows the location of the DIP switches (SW1 to SW6) on the scan assembly main board. Figure 3-1 DIP Switch Locations SW1, SW2, SW3, and SW4 Scan assembly (includes camera) Table 3-1 lists the default DIP switch settings. Table 3-1 Default DIP Switch Settings Setting...
  • Page 37: Table 3-2 Sw5 Protocol Settings

    ® EQUIP Series ACUIX™ IP PTZ Dome Installation and Configuration Guide Setting the Protocol (SW5) The ACUIX IP PTZ dome supports the following protocols for communicating with other devices: • IntelliBus™ (recommended) • MAXPRO-mode (default) • • Diamond • Pelco P •...
  • Page 38: Table 3-3 Baud Rate And Parity Settings By Protocol

    Installing the Scan Assembly Setting the Baud Rate and Parity (SW6) The baud rate and parity settings are determined by the protocol that you have selected. Table 3-3 lists the baud rate and parity settings that go with each protocol. Table 3-3 Baud Rate and Parity Settings by Protocol Protocol...
  • Page 39: Figure 3-2 Switches Sw1 To Sw4

    ® EQUIP Series ACUIX™ IP PTZ Dome Installation and Configuration Guide To set the baud rate and parity: • Using Table 3-3 Table 3-4 as a reference, position the pins on switch SW6 to correspond to the baud rate and parity values of the protocol that you have selected.
  • Page 40: Installing The Scan Assembly

    Installing the Scan Assembly Installing the Scan Assembly After you have set the dome address, protocol, baud rate, and parity on the scan assembly main board, you can install the scan assembly in the housing. The installation procedure is the same for all housing styles (in-ceiling, pendant, or rugged).
  • Page 41: Figure 3-4 In-Ceiling Housing Bubble Installation

    ® EQUIP Series ACUIX™ IP PTZ Dome Installation and Configuration Guide Attaching the Bubble to an In-Ceiling Housing To attach the bubble to the housing: 1. Attach the safety cable from the bubble to the bracket inside the housing. 2. Align the three hooks on the bubble with the three mounting posts on the housing.
  • Page 42: Figure 3-5 Pendant Housing Bubble Installation

    Installing the Scan Assembly Attaching the Bubble to an Indoor or Outdoor Pendant Housing To attach the bubble to the housing: 1. Clip the safety cable to the bracket on the housing. 2. Confirm that the o-ring is in place around the bubble and gently push the bubble against the housing 3.
  • Page 43: Preparing To Configure The Dome

    After you have installed the dome, you are ready to configure the dome settings. To do this, you will need to install the Honeywell IP Utility on your workstation. Before you install the Honeywell IP Utility, ensure that your workstation meets the...
  • Page 44 UAC, and then click OK. 4. Restart your computer. About the Honeywell IP Utility Install Wizard The Honeywell IP Utility install wizard will install the following items on your workstation: Item Description Honeywell IP Utility software...
  • Page 45 5. If you agree with the software licence agreement, click the check box, and then click Continue. 6. Under Video Systems Products, click Cameras. 7. Under Honeywell IP Utility, click the version of the software that you want to download. 8. Save the compressed folder (filename.zip) to your hard drive.
  • Page 46: Logging On To The Honeywell Ip Utility

    Preparing to Configure the Dome Logging On to the Honeywell IP Utility You can log on to the Honeywell IP Utility as an administrator or as a guest. An administrator can: A guest can: • View the list of available •...
  • Page 47: Connecting To A Device

    Series ACUIX™ IP PTZ Dome Installation and Configuration Guide Connecting to a Device When the Honeywell IP Utility opens, it automatically searches for devices on the network—including devices on other subnets. Devices that are discovered on the network are listed in the Discovery panel at the left of the screen.
  • Page 48: Logging On To The Acuix™ Ip Web Client Application

    Preparing to Configure the Dome To manually configure the network settings: 1. In the System tab, under IP Network Settings, clear the Obtain an IP Address automatically check box. 2. In the IP Address box, type an IP address for the device. Note The IP address of the device must be similar to the IP address of the client workstation.
  • Page 49: Figure 4-2 Acuix Ip Web Client Application Live View

    ® EQUIP Series ACUIX™ IP PTZ Dome Installation and Configuration Guide To log on to the ACUIX IP web client application: 1. In the System tab, ensure that the Enable HTTP Server check box is selected (the check box is selected by default). 2.
  • Page 50: Overview Of The Acuix™ Ip Web Client Application

    Preparing to Configure the Dome Overview of the ACUIX™ IP Web Client Application The ACUIX IP web client application has six tabs for configuring and controlling the dome: • Live View • Device Information • PTZ Dome Setup • Compression Settings •...
  • Page 51: Figure 4-4 Ptz Settings Panel

    ® EQUIP Series ACUIX™ IP PTZ Dome Installation and Configuration Guide Table 4-1 PTZ Controls Icon Click to... Zoom In Enlarge (zoom in on) the area of interest. Zoom Out Reduce (zoom out from) the area of interest. Iris Close Close the camera iris to darken the video display.
  • Page 52: Figure 4-5 Ip And Firmware Settings And Device Reset Panels

    Depending on what hardware is installed, there is a tab called either Device Information or Device Settings. In both cases the IP and Firmware Settings panel mirrors the information available on the Honeywell IP Utility main page. It lists read–only network settings, firmware settings, and video formats.
  • Page 53: Figure 4-6 Ptz Settings And Camera Menu Panels

    ® EQUIP Series ACUIX™ IP PTZ Dome Installation and Configuration Guide Figure 4-6 PTZ Settings and Camera Menu Panels Goto a special or custom preset. Program up to 150 presets. Run, Program, Delete, and Halt up to 16 mimic tours. Run, Program, and Halt up to 16 preset tours, each with 64 possible preset positions.
  • Page 54: Figure 4-7 Compression Settings And Statistics Panels

    Preparing to Configure the Dome Figure 4-7 Compression Settings and Statistics Panels Set the resolution for NTSC or PAL video signals. Enable Received to show image statistics in real time. Video Analytics In the Video Analytics tab, you can configure the tamper detection threshold settings for blur, blinding, and scene changes.
  • Page 55: Figure 4-8 Tamper Detection And Deinterlacing Filter Settings Panels

    ® EQUIP Series ACUIX™ IP PTZ Dome Installation and Configuration Guide Figure 4-8 Tamper Detection and Deinterlacing Filter Settings Panels Set the Blur Threshold. Blur can be affected by elements such as water. Set the Blinding Threshold. Blinding applies to obstacles in front of the camera lens.
  • Page 56 Preparing to Configure the Dome...
  • Page 57: Configuring The Osd Menu

    Configuring the OSD Menu This chapter contains the following sections: • Opening the OSD Main Menu, page • Changing the OSD Menu Language, page • Displaying the Dome Address, page • Displaying Sectors and Presets, page • Displaying the Zoom Magnification, page •...
  • Page 58: Changing The Osd Menu Language

    Configuring the OSD Menu Changing the OSD Menu Language By default, the OSD menu language is English. The menu can also be displayed in French, German, Italian, Spanish, Polish, Dutch, or Czech. To change the OSD menu language: • From the OSD main menu, press 1 one or more times, until the menu appears in the desired language.
  • Page 59: Displaying Sectors And Presets

    ® EQUIP Series ACUIX™ IP PTZ Dome Installation and Configuration Guide Displaying Sectors and Presets If you have programmed sectors and presets, you can show the current sector and/or preset on the screen. To show/hide the sector name: 1. From the OSD main menu, press 2 to select Display Options. 2.
  • Page 60: Displaying The Startup Screen

    Configuring the OSD Menu Displaying the Startup Screen A startup screen appears when you first power on the dome that lists the protocol, baud rate, parity, data bits, camera type, and firmware version of the dome. You can turn off the startup screen message so that it does not appear the next time you power on the dome.
  • Page 61: Displaying Pan, Tilt, And Zoom Information

    ® EQUIP Series ACUIX™ IP PTZ Dome Installation and Configuration Guide To show/hide a dome name: 1. From the OSD main menu, press 2 to select Display Options. 2. Press 9 to select Dome Name Settings. 3. Press 2 to turn dome name ON or OFF (default). To change where the dome name appears on the screen: 1.
  • Page 62 Configuring the OSD Menu To change the time setting: 1. From the OSD main menu, press 7 to select Enhanced Settings. 2. Press 5 to select Time & Date Settings. 3. Press 4 to select Change Time. 4. Type a new time in HH:MM:SS (hours:minutes:seconds) and then press ENTER.
  • Page 63: Configuring Dome Control

    Configuring Dome Control This chapter contains the following sections: • Setting PASS, page • Setting Auto Pivot, page • Setting the Pan and Tilt Speed, page • Setting Pan Reverse, page • Setting Tilt Reverse, page • Setting the Tilt Limit, page •...
  • Page 64: Setting Auto Pivot

    Configuring Dome Control Setting Auto Pivot Auto pivot lets you track subjects passing under the dome in a single continuous shot. When auto pivot is enabled and the controller joystick is held in the down position, the camera automatically turns 180 degrees when it reaches its lower limit and continues tracking up the other side.
  • Page 65: Setting Pan Reverse

    ® EQUIP Series ACUIX™ IP PTZ Dome Installation and Configuration Guide Setting Pan Reverse You can reverse the pan so that a left pan command from the controller will cause the camera to pan right and a right pan command will cause the camera to pan left.
  • Page 66: Finding Home On Startup

    Configuring Dome Control Finding Home on Startup By default, the dome automatically "finds home" on startup. You can disable this setting if you want the dome to wait for a control input from the operator before going to its "home" (index) position. To disable this setting, the Startup State Restore must be set to OFF.
  • Page 67: Setting The Startup State Restore

    ® EQUIP Series ACUIX™ IP PTZ Dome Installation and Configuration Guide The alignment of the new ACUIX may not be exactly the same as the old ACUIX, causing the programmed positions of the presets to be off. Preset 0 is used to define the location of the pan setting.
  • Page 68: Setting Auto Focus

    Configuring Dome Control Press Y (yes) to continue, or press N (no) to cancel. Setting Auto Focus Auto focus causes the lens to remain in focus when using zoom and/or pan and tilt functions. The following auto focus settings are available: •...
  • Page 69: Configuring Hdxa, Hdxj, And Hdxf Camera Settings

    Configuring HDXA, HDXJ, and HDXF Camera Settings This chapter contains the following sections: • Understanding ACUIX™ Camera Types, page • Setting the Zoom, page • Setting Exposure, page • Setting NightShot (True Day/Night), page • Setting White Balance, page • Setting E-Flip and Mirror Image, page •...
  • Page 70: Setting The Zoom

    Configuring HDXA, HDXJ, and HDXF Camera Settings Setting the Zoom Setting the Maximum Digital Zoom Digital zoom enlarges an image by expanding it both vertically and horizontally, resulting in an overall reduction in resolution. You can limit the amount of digital zoom available to the camera.
  • Page 71: Setting Exposure

    ® EQUIP Series ACUIX™ IP PTZ Dome Installation and Configuration Guide Table 7-1 Minimum Focus Distances by Camera Wide End Tele End HDXA - 18× Color 29 cm 80 cm (default) HDXJ - 18× WDR/TDN 29 cm 80 cm (default) HDXF - 32 cm 150 cm (default)
  • Page 72: Setting Nightshot (True Day/Night)

    Configuring HDXA, HDXJ, and HDXF Camera Settings Note Wide dynamic range mode is disabled when the auto slow shutter limit is reached. It cannot be enabled while auto slow shutter is on. Backlight Compensation Backlight compensation (BLC) corrects for strong background lighting by enhancing subjects in the foreground, providing detail that would normally be silhouetted.
  • Page 73 ® EQUIP Series ACUIX™ IP PTZ Dome Installation and Configuration Guide You can configure the specific values at which the camera switches from day mode (color, insensitive to IR) to night mode (black and white, sensitive to IR) and from night mode to day mode. These are the activate and deactivate points. The full list of values from highest light level to lowest light level is shown in Table C-1 page...
  • Page 74: Setting White Balance

    Configuring HDXA, HDXJ, and HDXF Camera Settings Video Gain Settings • 0 dB, 2 dB, 4 dB, 6 dB, 8 dB, 10 dB, 12 dB, 14 dB, 16 dB, 18 dB, 20 dB (default), 22 dB, 24 dB, 26 dB, or 28 dB Shutter Speed Settings •...
  • Page 75 ® EQUIP Series ACUIX™ IP PTZ Dome Installation and Configuration Guide To set the white balance for high light or low light: 1. From the OSD main menu, press 5 to select Camera Options. 2. Press 4 to select White Balance. 3.
  • Page 76: Setting E-Flip And Mirror Image

    Configuring HDXA, HDXJ, and HDXF Camera Settings To set the red gain: 1. From the OSD main menu, press 5 to select Camera Options. 2. Press 4 to select White Balance. 3. Press 5 to set manual white balance to ON. 4.
  • Page 77: Setting The Vertical Phase Edge

    ® EQUIP Series ACUIX™ IP PTZ Dome Installation and Configuration Guide Setting the Vertical Phase Edge Vertical Phase Edge, or line lock, lets you synchronize all analog cameras connected to the same power line. This prevents the picture on the screen from rolling vertically when switching from one camera to another.
  • Page 78: Setting Motion Detection

    Configuring HDXA, HDXJ, and HDXF Camera Settings Note WDR is disabled when the auto slow shutter limit is reached or when the camera enters NightShot mode. It cannot be enabled while auto slow shutter and/or NightShot are on. To enable/disable wide dynamic range: 1.
  • Page 79: Configuring Hdxg Camera Settings

    Configuring HDXG Camera Settings This chapter contains the following sections: • Understanding ACUIX™ Camera Types, page • Setting the Zoom, page • Setting Exposure, page • Setting the Picture Brightness, page • Setting the Maximum AGC Level, page • Setting the Chroma Level, page •...
  • Page 80: Understanding Acuix™ Camera Types

    Configuring HDXG Camera Settings Understanding ACUIX™ Camera Types All ACUIX IP PTZ domes have model numbers that begin with one of the following prefixes: HDXA, HDXJ, HDXF, and HDXG. • HDXA domes use an 18× Color camera block. • HDXJ domes use an 18× Wide Dynamic Range, True Day/Night camera block. •...
  • Page 81: Setting Exposure

    ® EQUIP Series ACUIX™ IP PTZ Dome Installation and Configuration Guide To set the minimum focus distance: 1. From the OSD main menu, press 5 to select Camera Options. 2. Press 1 to select Zoom and Focus. 3. Press 3 to set the minimum focus length (in centimeters) to 30 or 150 (default).
  • Page 82 Configuring HDXG Camera Settings To set the Manual AE mode: 1. From the OSD main menu, press 5 to select Camera Options. 2. Press 2 to select Exposure Control. 3. Press 2 to set the Manual AE Mode to one of the following: •...
  • Page 83: Setting The Picture Brightness

    ® EQUIP Series ACUIX™ IP PTZ Dome Installation and Configuration Guide Setting the Picture Brightness You can adjust the brightness of the image. To set the picture brightness: 1. From the OSD main menu, press 5 to select Camera Options. 2.
  • Page 84: Setting The Chroma Level

    Configuring HDXG Camera Settings Setting the Chroma Level The chroma level controls the color saturation of the image. To set the chroma level: 1. From the OSD main menu, press 5 to select Camera Options. 2. Press 3 to select Video Setup. 3.
  • Page 85: Setting Auto Slow Shutter

    ® EQUIP Series ACUIX™ IP PTZ Dome Installation and Configuration Guide To enable/disable backlight compensation: Method 1 (Web Client Application) Method 2 (OSD Menu) 1. Click the Live View tab. 1. From the OSD main menu, press 5 to select Camera 2.
  • Page 86: Setting Advanced Wide Dynamic Range

    Configuring HDXG Camera Settings to see a foreground subject clearly. Wide dynamic range improves detail in underexposed (dark) and overexposed (light) areas but can lead to unnatural looking video. To enable/disable wide dynamic range: 1. From the OSD main menu, press 5 to select Camera Options. 2.
  • Page 87: Setting Field Noise Reduction

    ® EQUIP Series ACUIX™ IP PTZ Dome Installation and Configuration Guide To enable/disable high sensitivity mode: 1. From the OSD main menu, press 5 to select Camera Options. 2. Press 3 to select Video Setup. 3. Press 8 to set high sensitivity mode to ON or OFF (default). Setting Field Noise Reduction Field noise reduction (FNR) technology minimizes random noise and after-images generated by moving subjects, producing clear, sharp images and...
  • Page 88: Setting E-Flip And Mirror Image

    Configuring HDXG Camera Settings To set red gain: 1. From the OSD main menu, press 5 to select Camera Options. 2. Press 4 to select White Balance. 3. Press 1 to set manual white balance to ON. 4. Press 2 to select Red Gain 0–511. 5.
  • Page 89: Setting Image Stabilization

    ® EQUIP Series ACUIX™ IP PTZ Dome Installation and Configuration Guide Line lock can also help an analog VCR to remain in sync when switching between properly adjusted, line-locked cameras. Line lock is generally of no benefit with digital (LCD or flat screen) monitors and DVRs. Note You need an AC power supply to use this feature.
  • Page 90: Setting Motion Detection

    Configuring HDXG Camera Settings Setting Motion Detection When motion detection is enabled, any detected motion causes the message Motion Detected to be displayed on the screen. The message remains on the screen until the dome receives a pan, tilt, or zoom command. Motion detection is automatically disabled as soon as motion is detected to avoid multiple triggers from the same event.
  • Page 91: Configuring Presets, Tours, Privacy Zones, Sectors, And Alarms

    Configuring Presets, Tours, Privacy Zones, Sectors, and Alarms This chapter contains the following sections: • Configuring Presets, page • Configuring Advanced Presets, page • Configuring Preset Tours, page • Configuring Mimic Tours, page • Configuring Default Functions: Presets and Tours, page •...
  • Page 92: Configuring Presets

    Configuring Presets, Tours, Privacy Zones, Sectors, and Alarms Programming a Preset To program a preset: 1. Position the dome using the PTZ controls. 2. Click the PTZ Dome Setup tab. 3. In the PTZ Settings panel, under Preset Details, click Program. 4.
  • Page 93 ® EQUIP Series ACUIX™ IP PTZ Dome Installation and Configuration Guide Viewing a List of Presets You can view a list of all of the presets for the dome organized by name or type (normal or advanced). To list presets by name: Method 1 (Web Client Application) Method 2 (OSD Menu) 1.
  • Page 94: Configuring Advanced Presets

    Configuring Presets, Tours, Privacy Zones, Sectors, and Alarms Configuring Advanced Presets An advanced preset is a preset that can have multiple control and display settings associated with it. An advanced preset can be part of a preset tour and can be mapped to alarm and default functions. It can be defined with PTZ coordinates or without PTZ coordinates.
  • Page 95 ® EQUIP Series ACUIX™ IP PTZ Dome Installation and Configuration Guide 7. Select Y (yes) to define (or redefine) PTZ coordinates for the preset, or select N (no) to continue to the Advanced Preset Parameters menu without defining PTZ settings. 8.
  • Page 96: Configuring Flashback

    Configuring Presets, Tours, Privacy Zones, Sectors, and Alarms Preset 79: • will be an advanced preset with default global settings that cannot be deleted or changed to local settings. • will not have any PTZ coordinates associated with it. • can be restored only by clearing the memory or restoring the factory default settings.
  • Page 97: Configuring Preset Tours

    ® EQUIP Series ACUIX™ IP PTZ Dome Installation and Configuration Guide Configuring Preset Tours A preset tour is a memorized series of presets that can be recalled manually by the operator, recalled automatically by a programmed alarm, or set as a default function when the dome has been idle for a specified length of time.
  • Page 98 Configuring Presets, Tours, Privacy Zones, Sectors, and Alarms 8. Do one of the following: • Press D to delete the preset tour. • Press E to edit the preset tour. • Press S to save the preset tour. 9. Press ENTER. 10.
  • Page 99: Deleting A Preset Tour

    ® EQUIP Series ACUIX™ IP PTZ Dome Installation and Configuration Guide Viewing a List of Preset Tours You can view a list of programmed preset tours. To view a list of preset tours: Method 1 (Web Client Application) Method 2 (OSD Menu) 1.
  • Page 100: Configuring Mimic Tours

    Configuring Presets, Tours, Privacy Zones, Sectors, and Alarms You can temporarily disable the still preset function by manually controlling the dome. The still preset function is disabled until the dome is sent to another preset. To enable/disable still preset: 1. From the OSD main menu, press 5 to select Camera Options. 2.
  • Page 101: Running A Mimic Tour

    ® EQUIP Series ACUIX™ IP PTZ Dome Installation and Configuration Guide Running a Mimic Tour You can run a mimic tour that you have programmed. To run a mimic tour: Method 1 (Web Client Application) Method 2 (OSD Menu) 1. Click the Live View or PTZ 1.
  • Page 102: Configuring Default Functions: Presets And Tours

    Configuring Presets, Tours, Privacy Zones, Sectors, and Alarms Configuring Default Functions: Presets and Tours You can set the dome to go to a preset or run a preset tour or mimic tour after being idle for a specified length of time. To program a default function: 1.
  • Page 103: Configuring Timed Functions

    ® EQUIP Series ACUIX™ IP PTZ Dome Installation and Configuration Guide Configuring Timed Functions Timed functions allow you to set the dome to perform a preset, preset tour, or mimic tour at the same time every day for a specified duration. The time reference is taken from the dome’s Real Time Clock (RTC), which must be set in the Enhanced Settings menu (see Displaying the Time and Date...
  • Page 104: Configuring Privacy Zones

    Configuring Presets, Tours, Privacy Zones, Sectors, and Alarms Configuring Privacy Zones Privacy zones allow you to prevent the viewing of sensitive areas. A mask is superimposed over the area on the screen where a privacy zone is indicated, which moves with the dome’s pan and tilt functions and automatically resizes relative to the lens zoom setting.
  • Page 105 ® EQUIP Series ACUIX™ IP PTZ Dome Installation and Configuration Guide Enabling or Disabling a Privacy Zone When a privacy zone is enabled, it is assigned the highest unused priority available. When a privacy zone is disabled, the programming is saved but the defined area is no longer masked.
  • Page 106 Configuring Presets, Tours, Privacy Zones, Sectors, and Alarms Setting the Security Level of a Privacy Zone You can set the security level of a privacy zone to high or low. If the security level is set to High, you cannot program the privacy zone at a zoom level of more than 10×.
  • Page 107: Deleting A Privacy Zone

    ® EQUIP Series ACUIX™ IP PTZ Dome Installation and Configuration Guide Deleting a Privacy Zone You can delete a privacy zone that you have programmed. To delete a privacy zone: 1. Click the PTZ Dome Setup tab. 2. In the PTZ Settings panel, under Sector/Privacy Zone Details, click Program.
  • Page 108: Configuring Sectors

    Configuring Presets, Tours, Privacy Zones, Sectors, and Alarms Configuring Sectors Sectors are labeled areas that are monitored by the dome. For example, you can set the dome to display the label "Exit Door" on the screen whenever the dome is positioned to monitor an exit door. Programming a Sector You can program up to 16 sectors.
  • Page 109: Viewing A List Of Sectors

    ® EQUIP Series ACUIX™ IP PTZ Dome Installation and Configuration Guide Viewing a List of Sectors You can view a list of programmed sectors on the screen. To view a list of sectors: Method 1 (Web Client Application) Method 2 (OSD Menu) 1.
  • Page 110: Configuring Alarms

    Configuring Presets, Tours, Privacy Zones, Sectors, and Alarms Configuring Alarms Programming Alarms You can program up to four alarm inputs. The input contacts are sampled 16 times per second. When an alarm is activated, the dome performs the function configured for the alarm (such as go to preset or run mimic tour). To program an alarm input: 1.
  • Page 111: Setting Alarm Conditions

    ® EQUIP Series ACUIX™ IP PTZ Dome Installation and Configuration Guide Setting Alarm Conditions After you have programmed an alarm input, you need to specify whether the alarm condition is open or closed—that is, whether the alarm is triggered by a normally closed (NC) contact opening or by a normally open (NO) contact closing.
  • Page 112: Setting Alarm Messages

    Configuring Presets, Tours, Privacy Zones, Sectors, and Alarms Setting Alarm Messages You can define the text you want to appear on the screen when an alarm is activated. The text remains on the screen as long as the alarm is active. After the alarm is acknowledged, the text is cleared.
  • Page 113: Configuring Video

    Configuring Video This chapter contains the following sections: • Configuring Video Compression Settings, page • Configuring Tamper Detection Settings, page • Configuring Deinterlacing Filter Settings, page Configuring Video Compression Settings You can adjust the video signal settings, including resolution, frame rate, priority, compression ratio, target bit rate, maximum bit rate, and group of pictures settings.
  • Page 114: Table 10-1 Video Resolution

    Configuring Video Setting the Video Resolution ACUIX™ IP video is available in three resolutions: CIF, 2CIF, and 4CIF. CIF is the lowest resolution and 4CIF is the highest (see Table 10-1). By default, the video resolution is set to 4CIF. Table 10-1 Video Resolution Format NTSC Resolution...
  • Page 115 ® EQUIP Series ACUIX™ IP PTZ Dome Installation and Configuration Guide Note When Quality is selected, the Target Bit Rate box is unavailable. When Bit Rate is selected, the Compression Ratio box is unavailable. To set the priority: 1. Click the Compression Settings tab. 2.
  • Page 116 Configuring Video Setting the Maximum Bit Rate You can set the maximum data transfer rate. To set the maximum bit rate: 1. Click the Compression Settings tab. 2. In the Compression Settings panel, in the Maximum Bit Rate (kbps) box, do one of the following: •...
  • Page 117: Configuring Tamper Detection Settings

    All tamper detection settings are disabled by default. However, to avoid false alarms, Honeywell Systems recommends that you: • Disable ALL thresholds (blur, blinding, and scene change): •...
  • Page 118 Configuring Video Setting the Blinding Threshold You can set the amount of blinding that is acceptable, before a notification is triggered alerting the operator to potential tampering. To set the blinding threshold: 1. Click the Video Analytics tab. 2. In the Tamper Detection Settings panel, in the Blinding Threshold box, select one of the following: •...
  • Page 119: Configuring Deinterlacing Filter Settings

    ® EQUIP Series ACUIX™ IP PTZ Dome Installation and Configuration Guide Configuring Deinterlacing Filter Settings You can improve the image quality of an interlaced video source by applying a deinterlacing filter. There are two deinterlacing filter settings available: camera deinterlacing and PC deinterlacing. Setting Camera Deinterlacing To enable/disable camera deinterlacing: 1.
  • Page 120 Configuring Video...
  • Page 121: System Administration And Equipment Handling

    Dome, page Managing Passwords and PINs Creating a New Honeywell IP Utility User Password You can create a new administrator or guest password for the Honeywell IP Utility. To create a new password: 1. On the desktop, double-click the Honeywell IP Utility icon The Honeywell IP Utility Log On window opens.
  • Page 122: Figure 11-1 Honeywell Ip Utility Log On Window

    System Administration and Equipment Handling Figure 11-1 Honeywell IP Utility Log On Window 2. Click Change Password. The Honeywell IP Utility window opens. 3. In the Username box, select Administrator or Guest. 4. In the Old Password box, type the current password.
  • Page 123 You can create a new administrator or guest password for the ACUIX IP web client application. To create a new password: 1. On the desktop, double-click the Honeywell IP Utility icon The Honeywell IP Utility Log On window opens. 2. In the User Name box, select Administrator.
  • Page 124 2. In the PTZ Settings panel, in the Preset Details box, type 72, and then click Goto. 3. Write down the numbers that appear on the screen. 4. Contact Honeywell Technical Support to recover the PIN. To reset the privacy zone password (IntelliBus™ or Diamond protocol only): 1.
  • Page 125: Upgrading The Dome Firmware

    If you agree with the software licence agreement, click the check box, and then click Continue. Under Video Systems Products, click Cameras. Under Honeywell IP Firmware, click the version of the firmware that you want to download. Save the compressed (filename.zip) folder to your hard drive.
  • Page 126 System Administration and Equipment Handling 6. In the File Name box, enter the file path or click Browse to locate the file (filename.hex) on your hard drive, and then click Upgrade. The Firmware Components dialog box opens. 7. Under Housing (DSP) and Scan (Netcore), next to Update Type, click Upgrade, and then click Proceed.
  • Page 127: Restoring The Default Settings

    ® EQUIP Series ACUIX™ IP PTZ Dome Installation and Configuration Guide Restoring the Default Settings The dome can be restored to factory default settings using either the OSD menu or the reset button (SW1) on the housing interface board. However, there is an important distinction between the two methods.
  • Page 128: Resetting The Dome And Camera Lens

    System Administration and Equipment Handling Resetting the Dome and Camera Lens Resetting the dome is the same as cycling power to the dome. The dome configuration remains unchanged. Resetting the lens reverts to the default zoom, focus, and iris settings. To reset the dome: 1.
  • Page 129: Maintaining The Dome

    ® EQUIP Series ACUIX™ IP PTZ Dome Installation and Configuration Guide Maintaining the Dome Following a preventive maintenance schedule allows minor faults to be detected and corrected before they become serious and cause equipment failure. Regular maintenance also helps to extend the life of the equipment. You should do the following at regular intervals: •...
  • Page 130 System Administration and Equipment Handling...
  • Page 131: Appendix Aacuix Ip Specifications

    ACUIX IP Specifications This appendix contains the following sections: • ACUIX IP Dome Features, page • Mount Specifications, page • Housing Specifications, page • Scan Assembly Specifications, page • Lower Dome Specifications, page • Factory Defaults, page • Special Presets, page Document 800-04194V1 Rev A 07/11...
  • Page 132: Acuix Ip Dome Features

    Dome recalls a preset tour chosen by the user. non-activity • Dome recalls a mimic tour chosen by the user. Honeywell IP Utility A network connectivity tool packaged with ACUIX IP that: • Automatically discovers ACUIX IP cameras connected to the network •...
  • Page 133: Mount Specifications

    ® EQUIP Series ACUIX™ IP PTZ Dome Installation and Configuration Guide Mount Specifications Table A-2 Mount Specifications Specification Ceiling Mount Parapet Mount Wall Mount HDCM1 HDPRM2 HDXWM2 Construction Aluminum Aluminum, steel, High tensile and stainless aluminum alloy hardware Finish Warm Gray Warm Gray Warm Gray Environment...
  • Page 134: Scan Assembly Specifications

    ACUIX IP Specifications Table A-3 Housing Specifications Specification In-ceiling Indoor Pendant Outdoor Pendant Rugged Housing Housing Housing Operating • 10°C to 55°C • 10°C to 55°C • 40°C to 55°C • 40°C to 55°C Temperature (14°F to 131°F) (14°F to 131°F) (•...
  • Page 135 ® EQUIP Series ACUIX™ IP PTZ Dome Installation and Configuration Guide Table A-5 Camera Specifications 18× Color 18× WDR/TDN 26× WDR/TDN 35× WDR/FNR/EIS Digital zoom 12× 12× 12× 12× (216× with optical (216× with optical (312× with optical (420X with optical zoom) zoom) zoom)
  • Page 136: Lower Dome Specifications

    ACUIX IP Specifications Lower Dome Specifications Table A-6 Lower Dome Light Loss Specifications Dome Color Light Loss Clear None Smoked Approximately 1/2 f-stop Chrome Mirrored Approximately 2 f-stop Gold Mirrored Approximately 2 f-stop Factory Defaults Where applicable, the following lists the configuration and installation factory defaults.
  • Page 137: Table A-7 Factory Defaults

    ® EQUIP Series ACUIX™ IP PTZ Dome Installation and Configuration Guide Table A-7 Factory Defaults Menu/Feature Factory Default Display preset titles ON, top of screen Display run time counter Display sector ID titles Display temperature in Fahrenheit or Celsius Fahrenheit Exposure level Find mechanical home on startup Gain, red or blue...
  • Page 138 ACUIX IP Specifications Table A-7 Factory Defaults Menu/Feature Factory Default Still preset Time display Time format 24 hour Vertical phase edge disabled Compression Settings Frame rate NTSC 30 fps / PAL: 25 fps Picture quality better Priority quality Video resolution 4CIF Video Analytics Dome blinding threshold...
  • Page 139: Special Presets

    ® EQUIP Series ACUIX™ IP PTZ Dome Installation and Configuration Guide Special Presets Presets 72 to 99 are "special presets" reserved for controlling and programming the dome (see Table A-8). You can go to a special preset from either the Live View tab or the PTZ Dome Setup tab.
  • Page 140 ACUIX IP Specifications Table A-8 Special Presets Preset Function Protocol Reserved Toggle auto exposure on or off Toggle backlight compensation on or off Toggle between day mode and night mode MAXPRO-mode, VCL, Pelco P, Pelco D Toggle between freezing and unfreezing the current scene Run flashback function (toggle between two saved positions)
  • Page 141: Appendix B Troubleshooting

    If the problem persists, call Technical Support at 1-800-323-4576 (ext. 2) or e-mail HVSsupport@honeywell.com. Note Any equipment returned to Honeywell Systems Group for warranty or service repair must have a Return Material Authorization (RMA) number. The RMA number must be clearly marked on all return packages and internal paperwork.
  • Page 142 Troubleshooting The picture is blurry. • Check the video ground connections. • Check for ground loops. • Check camera focus. The dome cannot find home or cannot go to a preset. • Ensure that no wires are interfering with the pan and tilt movements of the scan assembly.
  • Page 143 ® EQUIP Series ACUIX™ IP PTZ Dome Installation and Configuration Guide The web client application is unresponsive. • When the web client application controls are unresponsive and the Please wait while the system initializes... message is displayed, power off the dome and then power on again. Live View does not display the expected video feed.
  • Page 144: Troubleshooting Using Diagnostic Options

    Troubleshooting Troubleshooting Using Diagnostic Options You can troubleshoot problems using the dome’s on-screen display menus. CAUTION Only qualified technical personnel should use the Diagnostic Options menu to change configurations as these changes can make the video unusable. To access the OSD main menu: 1.
  • Page 145: Clearing The Memory

    ® EQUIP Series ACUIX™ IP PTZ Dome Installation and Configuration Guide Clearing the Memory You can delete all of the alarms, presets, preset tours, and sectors stored in the dome’s memory. Clearing the memory does not affect the OSD language or privacy zones.
  • Page 146 Troubleshooting Running Diagnostics You can find out if the dome can "find home" or whether there is a pan or tilt homing error. You can also find out if the power being supplied to the dome is adequate. To find home: 1.
  • Page 148 Document 800-04194V1 – Rev A – 07/11 © 2011 Honeywell International Inc. All rights reserved. No part of this publication may be reproduced by any means without written permission from Honeywell. The information in this publication is believed to be accurate in all respects. However, Honeywell cannot assume responsibility for any consequences resulting from the use thereof.

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