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Honeywell StratosH MS2321 Installation And User Manual
Honeywell StratosH MS2321 Installation And User Manual

Honeywell StratosH MS2321 Installation And User Manual

Stratosh scanner
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MS2321 / MS2322
®
StratosH
Scanner
Installation and User's Guide

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Summary of Contents for Honeywell StratosH MS2321

  • Page 1 MS2321 / MS2322 ® StratosH Scanner Installation and User’s Guide...
  • Page 2 Disclaimer Honeywell International Inc. (“HII”) reserves the right to make changes in specifications and other information contained in this document without prior notice, and the reader should in all cases consult HII to determine whether any such changes have been made.
  • Page 3: Table Of Contents

    Checkout Counter Layout Consideration ............................12 Unpacking the Unit ....................................13 Installing the Unit in the Counter ................................14 MS2321 Mounting Diagram (Two Point Support) ..........................14 MS2321 Mounting Diagram (Three Point Support) .......................... 15 MS2322 Mounting Diagram (Two Point Support) ..........................16 MS2322 Mounting Diagram (Three Point Support) ..........................
  • Page 4 ABLE OF ONTENTS CANNER PERATION Scan Zone ......................................27 IR Activation Area (IR LED Output) ..............................29 Indicator Descriptions ................................... 30 Audible ......................................30 Visual ........................................ 30 Failure ......................................31 Diagnostic Indicator Display; Error Codes ............................32 Power Save Modes ....................................34 Beeper Options and Button Functions ..............................
  • Page 5: Introduction

    MS2321 and MS2322 scanner models. If the MS2321 scanner has been integrated with a scale, please refer to the Custom Scale Addendum provided for detailed instructions on the appropriate cable connections, communication specifications and calibration procedures required by the scale manufacturer and local Weights and Measures Authorities.
  • Page 6: Model Number Designation

    * See model number designation above for detailed information on interface type and window type. ® 00-02407x MetroSelect Configuration Guide 00-02034x MS2xxx Stratos Series Configuration Addendum 00-02270x MS2321 / MS2322 StratosH Scanner Installation and User’s Guide Guides also available for download at www.honeywellaidc.com. PTIONAL CCESSORIES PTIONAL CCESSORIES Part # Description...
  • Page 7: Replacement Parts

    NTRODUCTION PTIONAL CCESSORIES Part # Description AC to DC Power Transformer - Regulated Output: +5V @ 4A +12V @ 1.5A 46-46812 120V United States and Canada 46-46813 220V – 240V Continental European 46-46814 220V – 240V United Kingdom 46-46817 220V – 240V China 46-46928 220V –...
  • Page 8: General Precautions

    NTRODUCTION ENERAL RECAUTIONS The following list includes general precautions to remember when handling the StratosH. the unit upside down with the platter in place. Figure 4 on the window in the RESS placement platter or the vertical window frame. Figure 2 LATTER EMOVAL No hardware or tools are required to remove the platter /...
  • Page 9: Ms2321/Ms2322 Scanner Design Specifications

    Laser ON, Ready to Scan Indicators (LED): White Good Read, Decoding Mechanical MS2321 L x W x H: 508 mm (20") Length 290 mm (11.4") Width 181 mm (7.1") Tower Height MS2322 L x W x H: 420 mm (16.5") Length 292 mm (11.5") Width Counter...
  • Page 10: Base Model Characteristics Ms2321 Scanner

    ODEL HARACTERISTICS MS2321 Scanner Components Figure 6. MS2321 Components Components ESCRIPTION OF Blue and White LED Indicators (see page 30) Volume/Tone Multi-Function Button (see page 35) Diamonex or Sapphire Horizontal Window (Laser Aperture) Flow Direction Indicators Replaceable Stainless Steel Platter...
  • Page 11: Dimensions

    Connector Panel Figure 8. MS2321 Connector Panel Scale ready MS2321 models supply additional connectors for scale and display communication cabling. The use of these connections is dependent on the specific manufacturer of the scale being integrated. Please refer to the Custom Scale Addendum for detailed instructions on the appropriate cable hookups and calibration procedures for local Weights and Measures authorities.
  • Page 12: Caution And Serial Number Labels

    MS2321 Scanner Caution and Serial Number Labels Figure 9. MS2321 Label Locations (Top) and Examples (Bottom) Caution: To maintain compliance with applicable standards, all circuits connected to the scanner must meet the requirements for SELV (Safety Extra Low Voltage) according to EN/IEC 60950-1.
  • Page 13: Ms2322 Scanner

    ODEL HARACTERISTICS MS2322 Scanner Components Figure 10. MS2322 Components Components ESCRIPTION OF Blue and White LED Indicators (see page 30) Volume/Tone Multi-Function Button (see page 35) Diamonex or Sapphire Horizontal Window (Laser Aperture) Flow Direction Indicator Replaceable Stainless Steel Platter High Impact Window Frame / Vertical Window (Laser Aperture) Debris Channel Speaker (see page 30)
  • Page 14: Dimensions

    ODEL HARACTERISTICS MS2322 Scanner Dimensions Figure 11. MS2322 Dimensions Connector Panel Figure 12. MS2322 Connectors Specifications are subject to change without notice.
  • Page 15: Caution And Serial Number Labels

    ODEL HARACTERISTICS MS2322 Scanner Caution and Serial Number Labels Figure 13. MS2322 Label Locations (Top) and Examples (Bottom) Caution: To maintain compliance with applicable standards, all circuits connected to the scanner must meet the requirements for SELV (Safety Extra Low Voltage) according to EN/IEC 60950-1. To maintain compliance with standard CSA C22.2 No.
  • Page 16: Installation

    Ventilation and Spacing All StratosH models have a die-cast housing to dissipate heat allowing the unit to operate without a ventilation fan. Honeywell recommends that the temperature surrounding the unit does not exceed 40°C (104°F). There should be adequate convection and minimal heat producing equipment in close proximity of the unit.
  • Page 17: Unpacking The Unit

    NSTALLATION NPACKING THE Make sure the shipping box is top-side up before opening. Remove the accessories box and check the box’s content for the following items: • Product Manuals • Power Supply Figure 14 • Communication Cables Lift the scanner out of the shipping box by gripping the bottom of the unit on both sides.
  • Page 18: Installing The Unit In The Counter

    NSTALLATION NSTALLING THE NIT IN THE OUNTER MS2321 Mounting Diagram (Two Point Support) Figure 18. MS2321 Mounting Diagram, Two Point Support Specifications are subject to change without notice.
  • Page 19: Ms2321 Mounting Diagram (Three Point Support)

    NSTALLATION NSTALLING THE NIT IN THE OUNTER MS2321 Mounting Diagram (Three Point Support) Figure 19. MS2321 Mounting Diagram, Three Point Support Specifications are subject to change without notice.
  • Page 20: Ms2322 Mounting Diagram (Two Point Support)

    NSTALLATION NSTALLING THE NIT IN THE OUNTER MS2322 Mounting Diagram (Two Point Support) Figure 20. MS2322 Mounting Diagram, Two Point Support...
  • Page 21: Ms2322 Mounting Diagram (Three Point Support)

    NSTALLATION NSTALLING THE NIT IN THE OUNTER MS2322 Mounting Diagram (Three Point Support) Figure 21. MS2322 Mounting Diagram, Three Point Support Specifications are subject to change without notice.
  • Page 22: Cable Installation (Interface Specific)

    The outlet should be located near the equipment and be easily accessible. Honeywell recommends using a switched AC outlet. The switch should be located on the operator’s side of the checkout counter in close proximity to the StratosH to facilitate calibration and service of the unit.
  • Page 23 NSTALLATION ABLE NSTALLATION NTERFACE PECIFIC RS232 Specifies international connection. See Optional Accessories in the Introduction section of this xxx* guide for a complete listing. See power source caution statement on page 11 of this manual. Figure 22. RS232 Interface Cable Installation Schematic...
  • Page 24: Full Speed Usb

    Scanner Configuration Bar Codes, IBM OEM Full Speed USB Communication Defaults and IBM OEM Full Speed USB Protocols. ** For scanner only StratosH models. If a scale has been integrated into a scale ready MS2321, the configuration bar code shown does not apply.
  • Page 25 NSTALLATION ABLE NSTALLATION NTERFACE PECIFIC PEED Step 8 is for USB Serial Emulation Mode or Keyboard Emulation Mode only. Configure the StratosH for Bi-Directional USB Serial Emulation Mode or USB Keyboard Emulation Mode by scanning the appropriate configuration bar codes in the USB section of the MetroSelect Configuration Guide ( 00-02407x).
  • Page 26: Rs485

    Honeywell recommends using a switched AC outlet. The switch should be located on the operator’s side of the checkout counter in close proximity to the StratosH to facilitate calibration and service of the unit.
  • Page 27 NSTALLATION ABLE NSTALLATION NTERFACE PECIFIC RS485 xxx* Specifies international connection. See Optional Accessories in the Introduction section of this guide for a complete listing. See power source caution statement on page 11 of this manual. Figure 24. RS485 Cable Installation Schematic...
  • Page 28: Cable Installation (Secondary Honeywell Scanner)

    ONEYWELL CANNER The following steps describe how to properly install the cables between a secondary Honeywell scanner and the StratosH. The StratosH and the secondary scanner must then be configured to communicate properly. Cable installation alone does not guarantee that the StratosH will communicate properly with the host system and secondary scanner.
  • Page 29 NSTALLATION ABLE NSTALLATION ECONDARY ONEYWELL CANNER † See Aux power notes on page 24 See power source caution statement on page 11 of this manual. Figure 25. Secondary Scanner Cable Installation Schematic...
  • Page 30: Eas Deactivation

    SW1 & SW2 switches 1 and 6 set to ON All StratosH models have a connector labeled EAS In on the bottom of the unit. Honeywell has an optional EAS cable 52-52511x) available for purchase for connection between the Checkpoint device and the StratosH.
  • Page 31: Scanner Operation Scan Zone

    CANNER PERATION Figure 28. Checker-Side (13 mil) Figure 29. Horizontal Left/Right (13 mil) Specifications are subject to change without notice.
  • Page 32 CANNER PERATION Figure 30. Horizontal Direct (13 mil) Figure 31. Vertical Direct (13 mil) Specifications are subject to change without notice.
  • Page 33: Ir Activation Area (Ir Led Output)

    CANNER PERATION IR A (IR LED O CTIVATION UTPUT † † The StratosH’s default power save mode is Dual Action Power Save Mode #2 (see page 34). This power save mode turns the laser OFF after a configured period of non-use then turns the motor OFF after thirty-minute intervals. Any movement detected by the IR in the activation area, shown below, will cause the scanner to exit the power save mode.
  • Page 34: Indicator Descriptions

    CANNER PERATION NDICATOR ESCRIPTIONS Audible When in operation the StratosH provides audible feedback that indicates the status of the unit and the current scan. Eight settings are available for the tone of the beep (normal, six alternate tones and no tone) plus three volume settings. To change the tone or volume, refer to the Changing the Beeper Tone &...
  • Page 35: Failure

    CANNER PERATION NDICATOR ESCRIPTIONS Visual Steady White and Blue After a successful scan, the scanner transmits the data to the host device. Some communication modes require that the host inform the scanner when data is ready to be received. If the host is not ready to accept the information, the scanner’s white LED will remain on until the data can be transmitted.
  • Page 36: Diagnostic Indicator Display; Error Codes

    CANNER PERATION NDICATOR ESCRIPTIONS Diagnostic Indicator Display There is a two-digit error code display located under the platter near the end of the scanner farthest from the vertical window (see figure below). Figure 34. Error Code Display The following is a list of possible error codes and their meanings. Some errors will require immediate scanner maintenance. RROR ESCRIPTION Reserved...
  • Page 37 CANNER PERATION NDICATOR ESCRIPTIONS Diagnostic Indicator Display RROR ESCRIPTION SWITCH ERROR – The switch used for volume selection or sleep mode is detected in error (always closed). The condition is self-correcting if possible. If the error persists, return the unit for repair at an authorized service center. The scanning operation can continue with this error active.
  • Page 38: Power Save Modes

    CANNER PERATION OWER ODES The StratosH has five configurable power save modes. Refer to the MetroSelect Configuration Guide ( 00-02407 for additional information on Power Save Modes. Blink Power Save Mode: Blinks the laser OFF & ON after a configured period of non-use. When the scanner recognizes a bar code it will exit the Blink mode.
  • Page 39: Beeper Options And Button Functions

    CANNER PERATION EEPER PTIONS AND UTTON UNCTIONS Changing the Beeper Tone Beeper tones may be configured incrementally using the following bar code. The new tone will be heard followed by a short pause. Two more new tones will be heard signifying the new setting has been stored in memory. The silent (no beep) tone is also selectable. ³...
  • Page 40: Startup

    ONFIGURATION All StratosH series scanners have been configured at the factory with a set of default communication protocols. Since many host systems have unique formats and protocol requirements, Honeywell provides a wide range of configurable features that may be ®...
  • Page 41: Maintenance

    AINTENANCE LATTER ORIZONTAL INDOW EPLACEMENT Figure 39. Platter/Horizontal Scan Window Replacement* * See replacement parts on page 3.
  • Page 42: Vertical Scan Window Replacement

    AINTENANCE 46-46889) ERTICAL INDOW EPLACEMENT Figure 40. Vertical Scan Window Replacement AILY AINTENANCE Smudges and dirt can interfere with the proper scanning of a bar code. Therefore, the horizontal and vertical output windows will need occasional cleaning. For the glass window: Spray glass cleaner onto lint free, non-abrasive cleaning cloth.
  • Page 43: Troubleshooting

    ROUBLESHOOTING The following guide is for reference purposes only. Contact a customer service representative to preserve the limited warranty terms. Symptom Possible Cause(s) Solution All Interfaces No LEDs, beep or motor No power is being supplied Check the transformer, outlet and the power strip. Make sure the spin.
  • Page 44 ROUBLESHOOTING Symptom Possible Cause(s) Solution All Interfaces Check the character length lock. The aspect ratio of the bar Check if it is a check digit, character or border problem. code is out of tolerance. Scanner beeps at some bar The bar code may have been codes and NOT for others of printed incorrectly.
  • Page 45 The auxiliary input port’s data format must match the main output format of the secondary scanner. * Refer to the MS2xxx Stratos Series Configuration Addendum ( 00-02034x) under Scanner Configuration Bar Codes: Auxiliary Port, Quick Start for a Secondary Honeywell Scanner.
  • Page 46: Scanner And Cable Terminations

    CANNER AND ABLE ERMINATIONS CANNER INOUT ONNECTIONS The StratosH scanner terminates to 10-pin modular jacks located on the bottom of the unit. The serial number label indicates the model number and interface of the scanner. Auxiliary RS232 In Function Function EAS In Ground EAS Out...
  • Page 47 ONNECTIONS There are four additional 10-pin modular jacks located on the bottom of the of the MS2321 StratosH models that may be used for an integrated scale application and the use of a remote display. When using the RS232/Full Speed USB/RS485 (-121) interface, the USB and RS485 interfaces are not active at the same time.
  • Page 48: Cable Connector Configurations

    CANNER AND ABLE ERMINATIONS ABLE ONNECTOR ONFIGURATIONS The following cables are examples of some of the standard cables that may be shipped with the StratosH scanner. Please keep in mind that every application is unique and the cables received with the StratosH may be custom cables that are not shown below.
  • Page 49 CANNER AND ABLE ERMINATIONS ABLE ONNECTOR ONFIGURATIONS Aux Port Configuration Cable*, 57-57008x-N-3 Function No Connect Output from Scanner Input to Scanner No Connect Ground 9-Pin D-Type Connector No Connect RS232 LSO/AUX Cable 57-57099x -3 or 57-57099x -3-12 † Function Signal Ground RS232 from Aux / Secondary Scanner RS232 to Aux / Secondary Scanner RTS from Aux / Secondary Scanner...
  • Page 50: Regulatory Compliance Safety

    EGULATORY OMPLIANCE AFETY ITE Equipment IEC 60950-1, EN 60950-1 Laser Laser Class 1: IEC 60825-1:1993+A1+A2, EN 60825-1:1994+A1+A2 Caution Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous laser light exposure. Under no circumstances should the customer attempt to service the laser scanner. Never attempt to look at the laser beam, even if the scanner appears to be nonfunctional.
  • Page 51: Emc

    EGULATORY OMPLIANCE Emissions FCC Part 15, ICES-003, CISPR 22, EN 55022 Immunity CISPR 24, EN 55024 Note: Immunity performance is not guaranteed for scanner cables greater than 3 meters in length when fully extended. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
  • Page 52: Weights & Measures

    EGULATORY OMPLIANCE Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Class B Devices The following is applicable when the scanner cable is less than 3 meters (9.8 feet) in length when fully extended: Les instructions ci-dessous s’appliquent aux cables de scanner ne dépassant pas 3 métres (9.8 pieds) de long en extension maximale: Folgendes trifft zu, wenn das Scannerkabel kürzer als 3 Meter ist:...
  • Page 53: Limited Warranty

    IMITED ARRANTY Honeywell International Inc. ("HII") warrants its products and optional accessories to be free from defects in materials and workmanship and to conform to HII’s published specifications applicable to the products purchased at the time of shipment. This warranty does not cover any HII product which is (i) improperly installed or used; (ii) damaged by accident or negligence, including failure to follow the proper maintenance, service, and cleaning schedule;...
  • Page 54: Patents

    ATENTS For patent information, please refer to www.honeywellaidc.com/patents.
  • Page 55: Index

    NDEX AC ..............see power handles ..............7, 9, 12 application ..............35 host ............33, 34, 39, 42–44 audible ............see indicators AUX ..............9, 44, 45 immunity ................ 50 indicators ................. 8 beep ............see indicators audible ..........33, 38, 39, 42–44 blue LED .............
  • Page 56: Scan Zone

    NDEX scan zone ..............30–31 scanner pinouts..............45–48 ventilation ..............8, 15 secondary scanner ..........27, 28 visual ................34 SELV ............... 21–26 voltage ............5, 8, 21–26 specifications ..............8 volume ..............9, 12, 38 storage ................8 switch ................29 warranty ..............
  • Page 57: Customer Support Technical Assistance

    E-mail: hsmlasupport@honeywell.com Brazil Telephone: +55 (21) 3535-9100 Fax: +55 (21) 3535-9105 E-mail: brsuporte@honeywell.com Mexico Telephone: 01-800-HONEYWELL (01-800-466-3993) E-mail: soporte.hsm@honeywell.com Europe, Middle East, and Africa Telephone: +31 (0) 40 7999 393 Fax: +31 (0) 40 2425 672 E-mail: hsmeurosupport@honeywell.com Hong Kong...
  • Page 58: Product Service And Repair

    ERVICE AND EPAIR Honeywell International Inc. provides service for all its products through service centers throughout the world. To obtain warranty or non-warranty service, contact the appropriate location below to obtain a Return Material Authorization number (RMA #) before returning the product.
  • Page 62 Honeywell Scanning & Mobility 9680 Old Bailes Road Fort Mill, SC 29707 www.honeywellaidc.com 00-02270 Rev F 4/11...

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