Something not Working?
Important:
If you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or
installation a charge will be made, even if the appliance is under guarantee.
Before contacting your local Service Force Centre check the following points.
No power to appliance
The light does not come on
The temperature in the fridge or freezer section is too
high
The compressor runs continuously
Excessive frost and ice has built up
Noise
If after the above checks, there is still a fault, call your local Service Force Centre.
In-guarantee customers should ensure that the above checks have been made as the engineer will make a
charge if the fault is not a mechanical or electrical breakdown.
Please note that proof of purchase is required for any in-guarantee service calls.
Symptom
- Check there is power at the socket.
- Check there is not a power cut by checking the
household lights.
- Check the fuse has not blown.
- Ensure that the bulb is correctly fitted.
- Replace the bulb if it has blown.
- Check the door light switch is not jammed.
- Check the thermostat in the fridge is turned to the
correct setting relative to ambient conditions.
- Check the ambient temperature is within the appliances
operating limits of 10˚C to 32˚C.
Relocate the appliance if necessary.
- Adjust the thermostat to give correct temperature
control. See page 5.
- Check that the doors are closed.
- Large quantities of food have recently been placed in
the cabinet/and or door is frequently opened.
- Check that air ventilation is not obstructed.
- Ensure the doors are not left open.
- Check that nothing is preventing the doors from closing.
- Is the door gasket intact and clean.
- Has advised periodic defrosting been carried out.
- Refer to normal operating sounds.
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Solution