Table of Contents
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Chapter 4, Configuring Settings on the Cisco Unified
IP Phone
Chapter 5, Configuring Features, Templates,
Services, and Users
Chapter 6, Customizing the Cisco Unified IP Phone
Chapter 7, Viewing Model Information, Status, and
Statistics on the Cisco Unified IP Phone
Chapter 8, Monitoring the Cisco Unified IP Phone
Remotely
Chapter 9, Troubleshooting and Maintenance
Appendix A, Providing Information to Users Via a
Website
Appendix B, Feature Support by Protocol for
Cisco Unified IP Phone 7962G and 7942G
Appendix C, Supporting International Users
Appendix D, Technical Specifications
Appendix E, Basic Phone Administration Steps
Related Documentation
For more information about Cisco Unified IP Phones or Cisco Unified Communications Manager, refer
to the following publications:
Cisco Unified IP Phone 7900 Series
These publications are available at the following URL:
http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_series_home.html
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Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager 8.0 (SCCP and SIP)
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Cisco Unified IP Phone 7962G and 7942G Phone Guide
Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE Phone Guide
Cisco Unified IP Phone Features A–Z
Cisco Unified IP Phone Expansion Module 7914 Phone Guide
Cisco Unified IP Phone Expansion Module 7915 Phone Guide
Cisco Unified IP Phone Expansion Module 7916 Phone Guide
Installing the Wall Mount Kit for the Cisco Unified IP Phone
Describes how to configure network settings, verify status, and make
global changes to the Cisco Unified IP Phone.
Provides an overview of procedures for configuring telephony
features, configuring directories, configuring phone button and
softkey templates, setting up services, and adding users to Cisco
Unified Communications Manager.
Explains how to customize phone ring sounds, background images,
and the phone idle display at your site.
Explains how to view model information, status messages, network
statistics, and firmware information from the Cisco
Unified IP Phone.
Describes the information that you can obtain from the phone's web
page to remotely monitor the operation of a phone and to assist with
troubleshooting.
Provides tips for troubleshooting the Cisco Unified IP Phone and the
Cisco Unified IP Phone Expansion Modules.
Provides suggestions for setting up a website for providing users
with important information about their Cisco Unified IP Phones.
Provides information about feature support for the Cisco Unified IP
Phones 7962G, 7942G, 7961G, 7961G-GE, 7941G, and 7941G-GE
using the SCCP or SIP protocol with Cisco Unified Communications
Manager Release 8.0.
Provides information about setting up phones in non-English
environments.
Provides technical specifications of the Cisco Unified IP Phone.
Provides procedures for basic administration tasks such as adding a
user and phone to Cisco Unified Communications Manager and then
associating the user to the phone.
Preface
OL-21011-01
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Table of Contents
Troubleshooting
