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Troubleshooting
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Use the Reset button
The Reset button (see
can reset the AP to factory default or clear the AP's internal storage.
Reset the AP to Factory Default Settings
Connectors and Ports on the Base, on page 6
To reset the AP to the default factory-shipped configuration, perform the following steps:
1. Press and continue to press the Mode button on the access point during the AP boot cycle.
2. Press until the AP console shows a seconds counter.
When the counter indicates the number of seconds for which the Mode button is pressed, the AP status
LED changes to blinking red.
3. Press the Mode button for less than 20 seconds to reset the AP to the default factory-shipped configuration.
Clear the AP Internal Storage
To clear the AP's internal storage, including all the configuration files, perform the following steps:
1. Press and continue to press the Mode button on the access point during the AP boot cycle.
2. Press until the AP console shows a seconds counter.
When the counter indicates the number of seconds for which the Mode button is pressed, the AP status
LED changes to blinking red.
3. Press the Mode button for more than 20 seconds, but less than 60 seconds to clear the AP internal storage,
including all the configuration files.
This resets all the configuration settings to factory defaults, including passwords, the IP address, and the SSID.
Use the Reset button, on page 53
Troubleshooting the Access Point to Controller Join Process, on page 54
Important Information for Controller-based Deployments, on page 55
Configuring DHCP Option 43, on page 55
Connectors and Ports on the
Cisco Catalyst Wireless 9163E Access Point Hardware Installation and Deployment Guide
6
C H A P T E R
Base) is a multi-function button. Using this button, you
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Table of Contents
Troubleshooting
