Dell OptiPlex 3070 Micro Service Manual
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- Setup and specifications (39 pages) ,
- Service manual (22 pages) ,
- Service manual (22 pages)
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Summary of Contents for Dell OptiPlex 3070 Micro
- Page 1 Dell OptiPlex 3070 Micro Service Manual Regulatory Model: D10U Regulatory Type: D10U003...
- Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2018 - 2019 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
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Page 3: Table Of Contents
Enabling Intel Optane memory............................12 Disabling Intel Optane memory............................. 13 3 Troubleshooting..........................14 Enhanced Pre-Boot System Assessment — ePSA diagnostics..................14 Running the ePSA Diagnostics............................. 14 Diagnostics.................................... 14 Diagnostic error messages..............................16 System error messages............................... 19 4 Getting help..........................20 Contacting Dell..................................20 Contents... -
Page 4: Working On Your Computer
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. -
Page 5: Safety Precautions
Due to the increased density of semiconductors used in recent Dell products, the sensitivity to static damage is now higher than in previous Dell products. For this reason, some previously approved methods of handling parts are no longer applicable. -
Page 6: Esd Field Service Kit
Transporting sensitive components When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it is critical to place these parts in anti-static bags for safe transport. -
Page 7: After Working Inside Your Computer
5. Keep your back upright, whether lifting or setting down the load. Do not add the weight of your body to the load. Avoid twisting your body and back. 6. Follow the same techniques in reverse to set the load down. After working inside your computer After you complete any replacement procedure, ensure that you connect any external devices, cards, and cables before turning on your computer. -
Page 8: Technology And Components
Technology and components This chapter details the technology and components available in the system. Topics: • DDR4 • USB features • USB Type-C • Advantages of DisplayPort over USB Type-C • HDMI 2.0 • Intel Optane memory DDR4 DDR4 (double data rate fourth generation) memory is a higher-speed successor to the DDR2 and DDR3 technologies and allows up to 512 GB in capacity, compared to the DDR3's maximum of 128 GB per DIMM. -
Page 9: Usb Features
DDR4 modules feature a curved edge to help with insertion and alleviate stress on the PCB during memory installation. Figure 3. Curved edge Memory Errors Memory errors on the system display the new ON-FLASH-FLASH or ON-FLASH-ON failure code. If all memory fails, the LCD does not turn on. - Page 10 USB 3.0/USB 3.1 Gen 1 achieves the much higher performance by the technical changes below: • An additional physical bus that is added in parallel with the existing USB 2.0 bus (refer to the picture below). • USB 2.0 previously had four wires (power, ground, and a pair for differential data); USB 3.0/USB 3.1 Gen 1 adds four more for two pairs of differential signals (receive and transmit) for a combined total of eight connections in the connectors and cabling.
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Page 11: Usb Type-C
Windows 7, SuperSpeed support would trickle down to Vista. Microsoft has confirmed this by stating that most of their partners share the opinion that Vista should also support USB 3.0/USB 3.1 Gen 1. USB Type-C USB Type-C is a new, tiny physical connector. The connector itself can support various exciting new USB standards like USB 3.1 and USB power delivery (USB PD). -
Page 12: Intel Optane Memory
• Content Type - Real-time signaling of content types between display and source devices, enabling a TV to optimize picture settings based on content type • Additional Color Spaces - Adds support for additional color models used in digital photography and computer graphics •... -
Page 13: Disabling Intel Optane Memory
Disabling Intel Optane memory CAUTION: After disabling Intel Optane memory, do not uninstall the driver for Intel Rapid Storage Technology as it will result in a blue screen error. The Intel Rapid Storage Technology user interface can be removed without uninstalling the driver. -
Page 14: Troubleshooting
Invoke diagnostics boot by either of the methods that are suggested below: 1. Power on the computer. 2. As the computer boots, press the F12 key when the Dell logo is displayed. 3. In the boot menu screen, use Up/Down arrow key to select the Diagnostics option and then press Enter. - Page 15 Table 3. Power LED summary Amber LED state White LED state System state Notes S4, S5 • Hibernate or Suspend to Disk (S4) • Power is off (S5) Blinking S1, S3 System is in a low power state, either S1 or S3. This does not indicate a fault condition.
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Page 16: Diagnostic Error Messages
CACHE DISABLED DUE TO FAILURE The primary cache internal to the microprocessor has failed. Contact Dell CD DRIVE CONTROLLER FAILURE The optical drive does not respond to commands from the computer. - Page 17 Error messages Description DISK C: FAILED INITIALIZATION The hard drive failed initialization. Run the hard drive tests in Dell Diagnostics. DRIVE NOT READY The operation requires a hard drive in the bay before it can continue. Install a hard drive in the hard drive bay.
- Page 18 KEYBOARD STUCK KEY FAILURE For external keyboards or keypads, check the cable connection. Restart the computer, and avoid touching the keyboard or keys during the boot routine. Run the Stuck Key test in Dell Diagnostics. LICENSED CONTENT IS NOT ACCESSIBLE IN...
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Page 19: System Error Messages
The keyboard controller may be malfunctioning, or a memory module may be loose. Run the System Memory tests and the Keyboard Controller test in Dell Diagnostics or Contact Dell. X:\ IS NOT ACCESSIBLE. THE DEVICE IS NOT READY Insert a disk into the drive and try again. -
Page 20: Getting Help
Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1.