call-handling capability, your system administrator
can add Multilevel Precedence and Preemption
(MLPP) to your phone.
Keep these terms in mind:
Precedence indicates the priority associated with
•
a call.
Preemption is the process of ending an existing,
•
lower priority call while accepting a higher
priority call that is sent to your phone.
If you want to...
Choose a priority
(precedence) level
for an outgoing call
Make a priority
(precedence) call
Receive a priority
(precedence) call
Cisco Wireless IP Phone 7920 for Cisco CallManager
Then...
Contact your system
administrator for a list of
corresponding precedence
numbers for calls (ranging from
low to highest).
Enter the MLPP access number
(which is provided by your system
administrator) followed by the
phone number.
Hear the special call waiting tone
and note the special icon
displayed for the incoming call.
Advanced Call Handling
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