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Washing machine WM14VPH3GB User manual and assembly instructions Register your product on My Siemens and discover exclusive services and offers. siemens-home.bsh-group.com/welcome The future moving in. Siemens Home Appliances...
Table of contents Safety .......... 4 Sorting laundry ....... 32 General information...... 4 Freshening up laundry .... 32 Intended use........ 4 Degrees of soiling ...... 32 Restriction on user group.... 5 Care symbols on the care labels ... 33 Safe installation ........ 5 Detergents and care products.. 33 Safe use ........... 7 Detergent recommendation ... 33 Safe cleaning and maintenance.. 10...
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Customer Service...... 64 Connecting your appliance to Product number (E-Nr.) and pro- the Home Connect app.... 41 duction number (FD) ...... 64 Connecting the appliance to the energy manager ...... 41 Consumption values..... 65 Activating Wi-Fi on the appliance... 42 Deactivating Wi-Fi on the appli- Technical specifications....
en Safety Safety Please read the safety information to ensure that you use the ap- pliance safely. General information You can find general information about this instruction manual here. ¡ Read this instruction manual carefully. Only this will ensure you use the appliance safely and efficiently. ¡...
Safety en Restriction on user group Avoid risks to children and vulnerable persons. This appliance may be used by children aged 8 or over and by people who have reduced physical, sensory or mental abilities or inadequate experience and/or knowledge, provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers.
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en Safety ¡ If the insulation of the power cord is damaged, this is danger- ous. ▶ Never let the power cord come into contact with hot appli- ance parts or heat sources. ▶ Never let the power cord come into contact with sharp points or edges.
Safety en CAUTION ‒ Risk of injury! ¡ The appliance may vibrate or move when in use. ▶ Place the appliance on a clean, even, solid surface. ▶ Align the appliance using the appliance feet and a spirit level. ¡ If hoses and power cords have been laid incorrectly, this causes a tripping hazard.
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en Safety ▶ Never expose the appliance to intense heat or humidity. ▶ Do not use steam- or high-pressure cleaners, hoses or sprays to clean the appliance. WARNING ‒ Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk.
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Safety en ¡ The appliance may tip over if you sit on or lean against the open door. ▶ Do not sit on or lean against the appliance door. ▶ Do not place any objects on the appliance door. ¡ Reaching into the drum while it is still turning may cause hand injuries.
en Safety Safe cleaning and maintenance Take note of the safety instructions when cleaning and performing maintenance work on the appliance. WARNING ‒ Risk of electric shock! ¡ Improper repairs are dangerous. ▶ Repairs to the appliance should only be carried out by trained specialist staff.
Preventing material damage en Make sure that the length of the ▶ Preventing material damage Preventing material dam- thread on the connection to the water tap is at least 10 mm. ¡ If the water pressure is too high or too low, the appliance may not be Follow these instructions to avoid ma- Preventing material damage able to operate properly.
en Environmental protection and saving energy Remove all detergent residue, "Add " → Page 34 detergent based ▶ spray residue or other residues on the laundry's degree of soiling. immediately if they come into For light to normal soiling, a smal- contact with the appliance. ler amount of detergent is suffi- cient.
Installation and connection en ATTENTION! Energy saving mode Objects remaining in the drum that If you do not use the appliance for an are not designed for operation with extended period, it automatically the appliance may cause material switches to energy-saving mode. All damage and damage to the appli- displays go out and Start/Reload ance.
en Installation and connection Contents of package After unpacking all parts, check for any damage in transit and completeness of the delivery. Requirements for the installa- Washing machine tion location Accompanying documents The appliance may "wander" when it Water inlet hose spins.
Installation and connection en Installation location Requirements WARNING Risk of electric shock! On a wooden joist Place the appliance The appliance contains live parts. floor on a water-resistant Touching live parts is dangerous. wooden board which Do not operate the appliance ▶...
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en Installation and connection Pull the hoses out of the holders. Remove the four sleeves. Unscrew and remove all four Put on the four cover caps. screws for the transit bolts with a WAF 13 wrench. Press down on the four cover caps.
Installation and connection en Note: Please read the information in Connecting the appliance the "Safety" → Page 4 and "Prevent- Connect your appliance to the power ing material damage" → Page 11 sec- supply, water inlet and water outlet. tions to ensure that you use the appli- ance safely.
en Installation and connection Screw the lock nuts tightly against Aligning the appliance the housing using a WAF 17 In order to reduce noise and vibra- wrench. tion and to prevent the appliance from moving, align the appliance cor- rectly. Note: Please read the information in the "Safety"...
Familiarising yourself with your appliance en Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarise yourself with the parts of your appliance. Familiarising yourself with your appliance Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
en Familiarising yourself with your appliance Detergent drawer Measuring aid for liquid detergent → "Using a measuring aid for liquid Below is an overview of the structure detergent", Page 36 of the detergent drawer. Compartment II: ¡ Detergent for main wash ¡ Water softener ¡...
Display en Display Display The display shows the current settings, options or relevant information. Display Display Designation Description 0:40 Programme duration/ Approximate expected programme duration or pro- programme time re- gramme time remaining. maining "Ready in" time The programme end has been set and the remaining number of hours is displayed.
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en Display Display Designation Description End of programme Programme status Childproof lock ¡ Lights up: The childproof lock is activated. ¡ Flashes: The childproof lock is active and the pro- gramme selector has been adjusted. → "Deactivating the childproof lock", Page 39 Blood The stain type is activated.
Buttons en Buttons Buttons Below is an overview of the buttons and their setting options. Buttons The selection of programme settings depends on the selected programme. You can see the selection options for each programme in the overview for → "Programmes", Page 25. Button Selection Description...
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en Buttons Button Selection Description Remote Start ¡ Activate If you briefly press the button, the appliance will be enabled for remote start via the Home Con- ¡ Deactivate nect app ¡ Open the If you press the button for approx. 3 seconds, the Home Connect Home Connect menu opens.
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Programmes en Less Ironing Prewash Spin Speed (Rinse Hold) Extra Rinse varioSpeed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
en Accessories Accessories Accessories Only use original accessories. These have been made especially for your appli- Accessories ance. Here you can find an overview of your appliance's accessories and how to use them. Order number Water inlet hose extension Extend the water inlet hose for WZ10131 cold water or AquaStop (approx.
Laundry en Pour approx. 1 litre of tap water Press Start/Reload to start the pro- into compartment II. gramme. a The display shows the remaining programme duration. a After the programme has ended, the display shows: End. Start the first wash cycle or press to switch off the appliance.
en Laundry – Use a mesh laundry bag for – Whites small items of laundry such as – Colours children's socks Wash new coloured items – Separate items of laundry and separately the first time you shake them out wash them. –...
Detergents and care products en Care symbols on the care labels The symbols indicate the recommended programme and the numbers in the symbols indicate the maximum recommended washing temperature. Symbol Washing process Recommended programme Normal Cottons Gentle Easy Care ...
en Detergents and care products Detergent Fabrics Programme Temperature Detergent for colours/delic- Coloured fabrics made from Easy Care From cold up to 60 °C ates without optical bright- easy-care fibres or synthetic eners materials Detergent for delicates Delicate fabrics made from Delicates/Silk From cold up to 40 °C silk or viscose Detergent for woollens...
Basic operation en Adjusting the programme set- Basic operation Basic operation tings You can find out everything you need Basic operation Depending on the programme and to know about operating your appli- programme progress, you can adjust ance here. or activate/deactivate the settings. Note: Overview of all programme set- Switching on the appliance tings:...
en Basic operation Note: Ensure that there is no laun- Insert the measuring aid. dry trapped in the door. Close the door. Using a measuring aid for li- quid detergent If you order the measuring aid as an accessory, you must use the measur- ing aid.
Basic operation en a The drum rotates and load detec- Fold the measuring aid down and tion takes place. This can take up click it into place. to 2 minutes, after which water enters the drum. a The display shows either the pro- gramme duration or the "Ready in"...
en Basic operation Add or remove laundry. Remove the laundry. Close the door. Press Start/Reload. Cancelling the programme Once the programme has started, you can cancel it at any time. Note: Please read the information in the "Safety" → Page 4 and "Prevent- ing material damage" → Page 11 sec- tions to ensure that you use the appli- ance safely.
Childproof lock en Home Connect services in your coun- Childproof lock Childproof lock try. You can find information about this at: www.home-connect.com. Secure your appliance against being Childproof lock ¡ → "Connecting the appliance to a operated unintentionally using the WLAN home network (Wi-Fi) with controls.
en Home Connect "Connect your appliance to the Connecting the appliance to a Home Connect app." → Page 41 WLAN home network (Wi-Fi) with WPS function Connecting the appliance to a WLAN home network (Wi-Fi) Using your router's WPS function is the simplest way to connect the ap- without WPS function pliance to your home network.
Home Connect en Connect the mobile device to the Connecting your appliance to Home Connect Wi-Fi network and the Home Connect app enter the password (key) Home- Connect. Requirements a Your mobile device now connects ¡ The appliance is connected to the to the appliance.
en Home Connect Press Start/Reload. Note Flex Start is deactivated for safety a The appliance is connected to the reasons in the following circumstances: smart energy system (energy man- ¡ Press Start/Reload. ager). a If the appliance has connected to ¡ Open the door. the energy manager successfully, ¡...
Home Connect en Press and hold Remote Start visit the service/support section of approx. 3 seconds. your local website: www.home-con- nect.com Set the programme to position 6. a UPd appears on the display. Data protection Press Start/Reload. a The software update is installed. Please see the information on data a If End is shown on the display, the protection.
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2014/53/EU. 2.4 GHz band: 100 mW max. A detailed RED Declaration of Con- 5 GHz band: 100 mW max. formity can be found online at www.siemens-home.bsh-group.com among the additional documents on the product page for your appliance. 5 GHz WLAN (Wi-Fi): For indoor use only.
Basic settings en Basic settings Basic settings You can configure the appliance to meet your needs. Basic settings Overview of basic settings Below is an overview of the basic settings on your appliance. Basic setting Programme position Value Description End signal 0 (off) Set the volume of the 1 (quiet)
en Cleaning and servicing Changing the basic settings Remove all detergent Fresh deposits are residue, spray residue easier to remove Set the programme selector to po- or other residues im- without leaving any sition 1. mediately. residue. Keep the appliance This allows the resid- door and detergent ual water to dry, redu- drawer open after...
Cleaning and servicing en Press down on the insert and re- Fit the insert and lock it into place. move the detergent drawer. Cleaning the opening for the deter- Press out the insert upwards from gent drawer. below. Push in the detergent drawer. Clean the detergent drawer and in- sert with water and a brush, and Descaling...
en Cleaning and servicing Slide a receptacle under the open- Cleaning the drain pump ing. Clean the drain pump in the event of faults, e.g. blockages or rattling noises. Emptying the drain pump Note: Please read the information in the "Safety" → Page 4 and "Prevent- ing material damage"...
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Cleaning and servicing en Cleaning the drain pump CAUTION - Risk of scalding! When you wash at high temperat- Note: Please read the information in ures, the detergent solution gets the "Safety" → Page 4 and "Prevent- hot. ing material damage" → Page 11 sec- Do not touch the hot detergent tions to ensure that you use the appli- ▶...
en Cleaning and servicing Insert the pump cap. Before the next wash Ensure that the parts of the To prevent unused detergent from ‒ pump cap are correctly as- flowing straight into the outlet in the sembled. next wash, run the Drain programme after you have emptied the drain pump.
Cleaning and servicing en Clean the water outlet hose and si- Cleaning the filter on the tap phon connecting piece. Note: Please read the information in the "Safety" → Page 4 and "Prevent- ing material damage" → Page 11 sec- tions to ensure that you use the appli- ance safely.
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en Cleaning and servicing Connect the water inlet hose and Use pliers to remove the filter. check for leaks. Clean the filter with a small brush. Cleaning the filter on the appliance Note: Please read the information in the "Safety" → Page 4 and "Prevent- ing material damage"...
Troubleshooting en Troubleshooting Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
en Troubleshooting Fault Cause troubleshooting "E:30 / -80" Reduce the amount of detergent for ▶ the next washing cycle with the same load. Unapproved extension in- Remove any unapproved exten- ▶ stalled on the water drain sions from the water hose. Connect- hose.
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Troubleshooting en Fault Cause troubleshooting The programme does not Press Start/Reload to start the pro- start. gramme. → "Deactivating the childproof Childproof lock is activated. ▶ lock", Page 39 - Ready In + is activated. Check whether - Ready In + is ac- ▶ tivated. → "Buttons", Page 23 Laundry is caught in the Open the door again.
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en Troubleshooting Fault Cause troubleshooting → "Resuming the programme when The water is not draining. the programme status is Rinse Hold", Page 38 The water outlet hose is con- Install the water outlet hose at a ▶ nected too high. maximum height of 1 metre. → "Technical specifications", Page 66 Pump cover is not correctly...
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Troubleshooting en Fault Cause troubleshooting The programme duration The unbalanced load detec- Not a fault – no action required. ▶ changes during the wash tion system eliminates an im- Note: When loading, where possible, cycle. balance by repeatedly redis- place large and small items of laundry tributing the laundry.
en Troubleshooting Fault Cause troubleshooting High spin speed not Unbalance load detection Redistribute the laundry in the ▶ reached. system is using a reduced drum. spin speed to eliminate an Note: Where possible, mix large and unbalance. small items in the drum. Different sized items of laundry distribute themselves better during the spin cycle.
Troubleshooting en Problem with results Fault Cause troubleshooting Creasing. The spin speed is too high. The next time you run a wash cycle, ▶ set a lower spin speed. The load is too large. The next time you run a wash cycle, ▶...
en Troubleshooting Fault Cause troubleshooting Detergent residue on the Detergents may contain wa- Start the Rinse programme. ▶ damp washing. ter-insoluble substances that deposit on the laundry. Detergent residue on the dry Detergents may contain wa- Brush out the laundry after washing ▶...
Troubleshooting en Odours Fault Cause troubleshooting → "Cleaning the drum", Page 46 Odours have formed in the Humidity and detergent ▶ appliance. residue may promote the If you are not using the appliance, ▶ formation of bacteria. leave the door and detergent drawer open so that residual water can evaporate.
en Transportation, storage and disposal Unplug the appliance's mains plug. Emergency release Drain the remaining detergent To remove the laundry in the event of solution. a power failure, for example, you can → "Cleaning the drain pump", manually release the door. Page 48 Detach the hoses.
Transportation, storage and disposal en Insert all screws into the four Pour approx. 1 litre of water into transit bolts and tighten slightly. compartment II in the detergent drawer. Start the Drain programme. a The unused detergent cannot flow straight into the outlet during the next wash.
en Customer Service Detailed information on the warranty Customer Service Customer Service period and terms of warranty in your country is available from our after- If you have any queries on use, are Customer Service sales service, your retailer or on our unable to rectify faults on the appli- website.
Consumption values en Consumption values Consumption values The following information is provided in accordance with the EU Ecodesign Consumption values Regulation. The values given for programs other than the Eco 40-60 are indicat- ive only and were determined in accordance with the applicable standard EN60456.
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en Technical specifications Power consumption ¡ Off mode: 0,10 W ¡ Left-on mode: 0,50 W ¡ Time in networked standby mode (Wi- Fi): 5 min(s) ¡ Networked standby mode (Wi- Fi): 1,50 W Water pressure ¡ Minimum: 100 kPa (1 bar) ¡ Maximum: 1000 kPa (10 bar) Length of the water in- 150 cm let hose...
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BSH Hausgeräte GmbH Carl-Wery-Straße 34 81739 München GERMANY www.siemens-home.bsh-group.com Manufactured by BSH Hausgeräte GmbH under Trademark License of Siemens AG *9001552824* 9001552824 (000804)