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WM14VG43 Washing machine EN User manual and installation instructions Register your appliance on My Siemens and discover exclusive services and offers. Siemens Home Appliances...
en Safety 1 Safety Observe the following safety instructions. 1.1 General information Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe ¡ for future reference or for the next owner. Do not connect the appliance if it has been damaged in transit. ¡...
Safety en 1.4 Safe installation WARNING ‒ Risk of electric shock! Incorrect installation is dangerous. Connect and operate the appliance only in accordance with the ▶ specifications on the rating plate. Connect the appliance to a power supply with alternating cur- ▶ rent only via a properly installed socket with earthing. The protective conductor system of the domestic electrical in- ▶...
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en Safety WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. Do not lift the appliance on your own. ▶ If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. Only stack the dryer on a washing machine using the connec- ▶...
Safety en Wear protective gloves when installing and transporting the ap- ▶ pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always ▶...
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en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. ▶ WARNING ‒ Risk of explosion! Laundry that has been pretreated with cleaning agents that con- tain solvents may cause an explosion in the appliance.
Safety en 1.6 Safe cleaning and maintenance WARNING ‒ Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained ▶ specialist staff. Only use genuine spare parts when repairing the appliance. ▶ If the power cord of this appliance is damaged, it must be re- ▶...
en Preventing material damage Make sure that the length of the ▶ 2 Preventing material thread on the connection to the water tap is at least 10 mm. damage If the water pressure is too high or too low, the appliance may not be ATTENTION! able to operate properly.
Environmental protection and saving energy en Remove all detergent residue, Reduce the washing temperature for ▶ spray residue or other residues im- lightly and normally soiled laundry. mediately if they come into contact a At lower temperatures, the appli- with the appliance. ance consumes less energy.
en Installation and connection Replace the accessories in ques- ▶ 4 Installation and con- tion before operating the appli- ance. nection → "Accessories", Page 32 Note: The appliance has been tested 4.1 Unpacking the appliance at the factory to check it is in working order. As a result, water stains may ATTENTION! remain in the appliance.
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Installation and connection en If the appliance is tilted at an angle 4.4 Removing the transit greater than 40°, residual water may bolts leak out of the appliance and cause material damage. The appliance is secured for trans- Tilt the appliance carefully. portation using transit bolts on the ▶...
en Installation and connection Remove the power cable from the Push the 4 cover caps downwards. holder. Note: To install the transport locks to Remove the 4 sleeves. transport the appliance, perform these steps again in the reverse or- der. 4.5 Connecting the appliance Connecting the water inlet hose WARNING Risk of electric shock!
Installation and connection en safety regulations, and should in- Water outlet connection types clude a residual current circuit- This information is intended to help breaker. you to connect this appliance to the water outlet. Insert the mains plug of the appli- ance's power cable in a socket ATTENTION! nearby.
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en Installation and connection To align the appliance, turn the ap- pliance feet. Check that the appli- ance is level using a spirit level. All appliance feet must stand firmly on the ground. Use a WAF 17 wrench to tighten the lock nuts against the housing until they are hand-tight.
Familiarising yourself with your appliance en 5 Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured. Maintenance flap for the drain Water inlet hose → Page 14 pump → Page 41 Door...
en Familiarising yourself with your appliance Dispenser II: detergent for the main wash Compartment : Fabric softener Compartment I: Detergent for prewash and soaking 5.3 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status. Programmes → Page 27 Programme selector → Page 33...
first time en 5.4 Operating logic In addition to the actual functions of the buttons on the display, you can also use these buttons to select pro- gramme settings in the main menu and settings in the sub-menus. Main menu To select programme settings, press the buttons above or below the sym- bols.
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en first time Add washing powder that contains a bleaching agent to compart- ment II. To prevent foaming, use only half of the amount of detergent recom- mended by the detergent manufac- turer for light soiling. Do not use detergent suitable for woollens or delicates.
Display en 7 Display The display shows the current settings, options or relevant information. Example: Display Display Description 0:40 Expected programme duration or programme time re- maining in hours and minutes. Program end time → "Buttons", Page 24 Recommendation for the maximum load capacity for the selected program in kg.
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en Display Display Description Save the programme settings. → "Saving the programme settings", Page 34 Set additional programmes. → "Setting additional programmes", Page 33 Lights up: The childproof lock is activated. ¡ Flashes: The childproof lock is activated and the appli- ¡ ance has been operated. → "Deactivating the childproof lock", Page 36 The crease-reduction function is activated.
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Display en Display Description Red wine The stain type is activated. Chocolate The stain type is activated. Sweat The stain type is activated. Dirty socks The stain type is activated. Cooking fat/cooking oil The stain type is activated. The stain type is activated. Tomato The stain type is activated.
en Buttons 8 Buttons With the Optionen button, you can open the sub-menu for additional pro- gramme settings. The additional programme settings are listed in the overview for the buttons. The selection of programme settings depends on the programme that is set. Button Selection More information...
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Buttons en Button Selection More information Einstellungen Multiple selection → "Basic settings", Page 39 3 Sek. (Basic Settings 3 sec.) Optionen (Op- Multiple selection Activate additional programme set- tions) tings. → "Adjusting additional programme settings", Page 33 The additional programme settings can be found in this overview. Vorwäsche (Pre- Activate Activate or deactivate prewash, e.g.
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en Buttons Button Selection More information Easy-Iron Activate Activate or deactivate the reduced ¡ creasing programme. Deactivate ¡ In order to reduce creasing in the laundry, the spin cycle and the spin speed are adapted. Note: The laundry has a higher resid- ual moisture after washing.
Programmes en 9 Programmes Note: The laundry's care labels provide you with additional information on pro- gramme selection. Programme Description Max. load (kg) Baumwolle Wash hard-wearing items made from cotton, linen (Cotton) or blended fabrics. Also suitable as a short programme for normally soiled laundry when you activate varioSpeed Programme setting: Max.
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en Programmes Programme Description Max. load (kg) Max. 1400 rpm ¡ Fein/Seide Wash delicate, washable items made from silk, vis- (Delicate/Silk) cose and synthetic fabrics. Use a detergent that is suitable for delicates or silk. Note: Wash especially delicate items or items with hooks, eyelets or clips in a mesh laundry bag.
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Programmes en Programme Description Max. load (kg) The selectable programme settings depend on the selected programme. Hygiene Wash hard-wearing items made from cotton, linen or blended fabrics. Suitable for allergy sufferers and for strict hygiene requirements. Note: Once the set temperature has been reached, it remains constant throughout the entire washing process.
en Programmes Programme Description Max. load (kg) Duvet Wash pillows or quilts stuffed with synthetic fibres or down fillings. Wash large items separately. Use a detergent that is suitable for down or delic- ates. Use sparingly. Do not use fabric softener. Note: To prevent excessive foaming, remove air from laundry items by rolling them up before you wash them.
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Programmes en Programme Description Max. load (kg) If you wish to reduce the programme duration to 15 minutes, activate varioSpeed . The maximum load is reduced to 2.0 kg. Programme setting: Max. 40 °C ¡ Max. 1200 rpm ¡ activated varioSpeed Washing not possible...
en Accessories 10 Accessories Use original accessories. These have been made especially for your appli- ance. Note: Some accessories are avail- able in other colours. Contact → "Customer Service", Page 55. Order num- Water inlet hose ex- Extend the water inlet hose for cold water WZ10131 tension or AquaStop (approx.
Detergents and care products en Turn the programme selector and 12 Detergents and care set the required programme. → "Programmes", Page 27 products If required, adjust the programme The manufacturer's instructions for settings. use and dosage can be found on the → "Adjusting the programme set- packaging.
en operation Press Optionen to call up the main Press down on the insert and re- menu. move the detergent drawer. 13.4 Saving the programme settings You can save your individual pro- gramme settings as favourites. Set the Memory programme. Press to call up the sub- menu.
operation en Slide the measuring aid forwards. 13.9 Starting the programme Requirement: A programme is set. → "Setting a programme", Page 33 Press Start/Nachlegen. ▶ The drum rotates and load detec- tion takes place. This can take up to 2 minutes, after which water enters the drum. The display shows the programme duration or the programme end time.
en Childproof lock 13.12 Resuming the pro- 14 Childproof lock gramme when the pro- Secure your appliance against being gramme status is Rinse operated unintentionally using the Hold controls. Requirements 14.1 Activating the childproof Rinse Stop is activated. ¡ → "Buttons", Page 25 lock The last rinse cycle of the set pro- ¡...
Home Connect en Home Connect services in your coun- 15.2 Setting up Home Con- try. You can find information about nect this at: www.home-connect.com. Requirements The Home Connect app guides you The Home Connect app has been ¡ through the entire login process. Fol- installed on your mobile device. low the instructions in the Home Con- Wi-Fi has been activated on the ¡...
en Home Connect Press Fernstart . 15.4 Deactivating Wi-Fi on the ▶ lights up and the appliance is appliance enabled for remote start via the Press and hold Fernstart for at Home Connect app. least 3 seconds. Deactivating remote start Select Wi-Fi on/off. Select off. Press Fernstart ...
Basic settings en This initial registration prepares the Basic setting Description Home Connect functions for use and Man. network Connect the ap- is only required when you want to log-in pliance to a use the Home Connect functions for WLAN home net- the first time. work (Wi-Fi) Note: Please note that the without WPS...
en Programme counter 16.2 Changing the basic set- 18 Cleaning and servi- tings cing To call up the basic settings for To keep your appliance working effi- the sub-menu, press and hold both ciently for a long time, it is important buttons Einstellungen 3 Sek. for to clean and maintain it carefully.
Cleaning and servicing en Press down on the insert and re- Fit the insert and click it into place. move the detergent drawer. Clean the opening for the deter- Pull out the insert upwards. gent drawer. Clean the detergent drawer and in- Push in the detergent drawer.
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en Cleaning and servicing Open and remove the service flap. CAUTION - Risk of scalding! When you wash at high temperat- ures, the detergent solution gets hot. Do not touch the hot detergent ▶ solution. To allow the detergent solution to flow out into the container, remove the sealing cap.
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Cleaning and servicing en Ensure that both impellers can Cleaning the drain pump turn. Requirement: The drain pump is empty. → Page 41 Since water may remain in the drain pump, unscrew the pump cap carefully. The filter insert in the pump ‒ housing may become stuck due to coarse particles of dirt.
en Cleaning and servicing Insert and close the service flap. Remove any blockages from the intake opening. 18.4 Cleaning the intake Note: Do not use any sharp or poin- opening in the rubber ted objects. gasket Regularly check the intake opening in the rubber gasket for any block- ages and clean the intake opening.
Troubleshooting en 19 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Improper repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
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en Troubleshooting Fault Cause and troubleshooting "E:30 / -80" Immediate measure: Mix one tablespoon of fabric ▶ softener with 0.5 litres of water and pour the mix- ture into the left-hand compartment (not for outdoor clothing, sportswear or items stuffed with down). Reduce the amount of detergent for the next wash- ▶...
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Troubleshooting en Fault Cause and troubleshooting All other error codes. Malfunction Switch the appliance off and then on again. If the message appears again, disconnect the appli- ance from the power supply for at least 30 seconds by pulling out the plug or by switching off the relev- ant circuit breaker in the fuse box.
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en Troubleshooting Fault Cause and troubleshooting The door cannot Select a suitable programme for draining. ▶ be opened. → "Programmes", Page 27 Power failure. Open the door using the emergency release. ▶ → "Emergency release", Page 54 The water is not drain- Drain pipe or water outlet hose is blocked. ing.
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Troubleshooting en Fault Cause and troubleshooting Water is not flowing The filter in the water inflow is blocked. in. Detergent is not Clean the water inflow filter. ▶ being dispensed. The tap is turned off. Turn on the tap. ▶ The water inlet hose is kinked or jammed. Ensure that the water inlet hose is not kinked or ▶...
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en Troubleshooting Fault Cause and troubleshooting Vibrations and move- Secure the appliance feet. ▶ ment of the appliance → "Aligning the appliance", Page 15 whilst spinning. Transit bolts have not been removed. → "Removing the transit bolts", Page 13. ▶ Drum rotates, water Load detection is active. does not flow in.
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Troubleshooting en Fault Cause and troubleshooting The spin programme Start the Spin programme. ▶ does not start. Rushing, hissing Water is flushed under pressure into the detergent noise. drawer. Not a fault – normal operating noise. ▶ Loud noises during Appliance is not correctly aligned. the spin cycle.
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en Troubleshooting Fault Cause and troubleshooting The spin result is not Clean the drain pipe and the water outlet hose. ▶ satisfactory. The laun- Drain pipe or water drain hose is caught or jammed. dry is too wet/too Ensure that the drain pipe and water drain hose are ▶...
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Troubleshooting en Fault Cause and troubleshooting Water is leaking out at The water outlet hose is damaged. the water outlet hose. Replace the damaged water outlet hose. ▶ Water outlet hose is not connected correctly. Connect the water outlet hose correctly. ▶...
en Transportation, storage and disposal 19.1 Emergency release 20.2 Inserting the transit bolts Releasing the door Secure the appliance before trans- Requirement: The drain pump is portation using transit bolts in order empty. → Page 41 to prevent transport damage. ATTENTION! Escaping water may Use a screwdriver to remove the 4 cause material damage.
Customer Service en 20.4 Disposing of old appli- 21 Customer Service ance Function-relevant genuine spare parts Valuable raw materials can be re- according to the corresponding Eco- used by recycling. design Order can be obtained from Customer Service for a period of at WARNING least 10 years from the date on Risk of harm to health!
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en Customer Service 21.2 AQUA-STOP guarantee In addition to warranty claims against the seller under the purchase agree- ment and in addition to our manufac- turer's warranty, we offer compensa- tion under the following conditions. If our Aqua-Stop system is defect- ¡ ive and causes water damage, we will make good the damage for private users.
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Consumption values en 22 Consumption values The following information is provided in accordance with the EU Ecodesign Regulation. The values given for programs other than the Eco 40-60 are indicat- ive only and were determined in accordance with the applicable standard EN60456. Programme Load Pro-...
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A detailed Declaration of Conformity This product contains light sources can be found online at siemens- from energy efficiency class F. These home.bsh-group.com/uk/ among the light sources are available as a spare additional documents on the product part and must only be replaced by page for your appliance.
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Declaration of Conformity en 2.4 GHz band (2400–2483.5 MHz): Max. 100 mW 5-GHz band (5150–5350 MHz + 5470–5725 MHz): max. 50 mW UK (NI) 5 GHz WLAN (Wi-Fi): For indoor use only. 5 GHz WLAN (Wi-Fi): For indoor use only.
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EN Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG Valid within Great Britain: Imported to Great Britain by BSH Home Appliances Ltd. Grand Union House Old Wolverton Road Wolverton, Milton Keynes MK12 5PT United Kingdom BSH Hausgeräte GmbH Carl-Wery-Straße 34...