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Siemens WM14VMH4GB User Manual And Installation Instructions

Siemens WM14VMH4GB User Manual And Installation Instructions

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Washing machine
WM14VMH4GB
en
User manual and installation instructions
Register your product on My Siemens and discover
exclusive services and offers.
siemens-home.bsh-group.com/welcome
The future moving in.
Siemens Home Appliances

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Summary of Contents for Siemens WM14VMH4GB

  • Page 1 Washing machine WM14VMH4GB User manual and installation instructions Register your product on My Siemens and discover exclusive services and offers. siemens-home.bsh-group.com/welcome The future moving in. Siemens Home Appliances...
  • Page 2: Table Of Contents

    Table of contents 1 Safety ..........   4 10 Before using for the first time........   32 1.1 General information.... 4 10.1 Starting an empty washing 1.2 Intended use....... 4 cycle ........ 32 1.3 Restriction on user group... 4 1.4 Safe installation ...... 5 11 Laundry........   33 1.5 Safe use ........ 7 11.1 Preparing the laundry ..... 33 1.6 Safe cleaning and mainten-...
  • Page 3 14 Childproof lock......   40 18 Troubleshooting.......    55 14.1 Activating the childproof 19 Transportation, storage and lock ......... 40 disposal ........   64 14.2 Deactivating the childproof 19.1 Removing the appliance .. 64 lock ......... 40 19.2 Inserting the transit bolts.. 64 15 Home Connect ......   40 19.3 Using the appliance again .. 65 15.1 Home Connect settings.. 41 19.4 Disposing of old appliance .. 65...
  • Page 4: Safety

    en Safety 1 Safety Observe the following safety instructions. 1.1 General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡...
  • Page 5: Safe Installation

    Safety en 1.4 Safe installation Take note of the safety instructions when installing the appliance. WARNING ‒ Risk of electric shock! Improper installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing.
  • Page 6 en Safety WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. ▶ Do not lift the appliance on your own. If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. ▶...
  • Page 7: Safe Use

    Safety en ▶ Wear protective gloves when installing and transporting the ap- pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. ▶ Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
  • Page 8 en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. ▶ If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. WARNING ‒ Risk of explosion! Laundry that has been pretreated with cleaning agents that con- tain solvents may cause an explosion in the appliance.
  • Page 9: Safe Cleaning And Maintenance

    Safety en CAUTION ‒ Risk of chemical burns! If the detergent drawer is opened, detergent and care products may spray out from the appliance. Contact with eyes or skin may cause irritation. ▶ Rinse eyes and/or skin thoroughly with clean water if they come into contact with detergents or care products.
  • Page 10: Preventing Material Damage

    en Preventing material damage Make sure that the length of the ▶ Preventing material damage 2 Preventing material thread on the connection to the water tap is at least 10 mm. damage If the water pressure is too high or too low, the appliance may not be Follow these instructions to avoid ma- Preventing material damage able to operate properly.
  • Page 11: Environmental Protection And Saving Energy

    Environmental protection and saving energy en Remove all detergent residue, Reduce the washing temperature for ▶ spray residue or other residues im- lightly and normally soiled laundry. mediately if they come into contact a At low temperatures, the appliance with the appliance. consumes less energy.
  • Page 12: Installation And Connection

    en Installation and connection Note: If Wi-Fi is activated, the appli- Remove any packaging and pro- ance will not switch itself off automat- tective covers completely from the ically. appliance. For the environmentally friendly disposal of the packaging materi- Installation and connection 4 Installation and con- als, observe the information on the topic of...
  • Page 13: Contents Of Package

    Installation and connection en 4.2 Contents of package After unpacking all parts, check for any damage in transit and completeness of the delivery. Washing machine WARNING Risk of electric shock! Accompanying documents The appliance contains live parts. Touching live parts is dangerous. Water inlet hose Do not operate the appliance ▶...
  • Page 14: Removing The Transit Bolts

    en Installation and connection ATTENTION! Installation loca- Requirements If the appliance is installed in areas tion exposed to frost or outdoors, frozen On a wall Do not trap the residual water may damage the appli- hoses between ance and frozen hoses may crack or the wall and the split.
  • Page 15: Connecting The Appliance

    Installation and connection en Unscrew and remove all four Put on the four cover caps. screws for the transit bolts with a WAF 13 wrench. Press down on the four cover caps. Pull the power cord out of the holder. 4.5 Connecting the appliance Remove the four sleeves.
  • Page 16: Aligning The Appliance

    en Installation and connection Connect the water inlet hose. Note: Observe the draining heights. The maximum draining height is 100 cm. Drainage into a Secure the con- siphon nection point with a (24–40 mm) hose clamp. Drainage into a Fix and secure washbasin the water outlet Connect the water inlet hose to a using an elbow.
  • Page 17: Connecting The Appliance To The Electricity Supply

    Installation and connection en Loosen the lock nuts using a WAF Screw the lock nuts tightly against 17 wrench by turning it in a clock- the housing using a WAF 17 wise direction. wrench. In doing so, hold the foot tight and To align the appliance, turn the ap- do not adjust its height.
  • Page 18 en Familiarising yourself with your appliance Familiarising yourself with your appliance 5 Familiarising yourself with your appliance Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
  • Page 19: Familiarising Yourself With

    Familiarising yourself with your appliance en 5.2 Detergent drawer Measuring aid for liquid deter- gent → "Using a measuring aid for liquid detergent", Page 37 Compartment II: ¡ Detergent for main wash ¡ Water softener ¡ Bleach ¡ Stain remover Compartment ¡ Fabric softener ¡...
  • Page 20: Display

    en Display Display 6 Display The display shows the current settings, options or relevant information. Display Display Designation Description 0:40 Programme dura- Approximate expected programme dura- tion/programme tion or programme time remaining. time remaining "Ready in" time The programme end has been set and the remaining number of hours is displayed.
  • Page 21 Display en Display Designation Description End of pro- Programme status gramme Childproof lock ¡ lights up: The childproof lock is activ- ated. ¡ flashes: The childproof lock is activated and the appliance has been operated. → "Deactivating the childproof lock", Page 40 Blood The stain type is activated.
  • Page 22: Buttons

    en Buttons Buttons 7 Buttons The selection of programme settings depends on the programme that is set. Buttons You can see the selection options for each programme in the overview for → "Programmes", Page 24. Button Selection Description Start/Reload ¡ Start Start, cancel or pause the pro- gramme.
  • Page 23 Buttons en Button Selection Description Remote Start  ¡ Activate If you briefly press the button, the ap- pliance will be enabled for remote ¡ Deactivate start via the Home Connect app ¡ Open the If you press the button for approx. 3 Home Connect seconds, the Home Connect menu menu opens.
  • Page 24 en Programmes ⁠ Less Ironing ⁠ Prewash Spin Speed (Rinse ⁠ Hold) ⁠ Extra Rinse ⁠ Select ⁠ varioSpeed  Max. spin speed 1400 (rpm) Max. temperature (°C) Max. load (kg)
  • Page 25 Programmes en – Less Ironing – Prewash Spin Speed (Rinse – Hold) – Extra Rinse – Select – varioSpeed  Max. spin speed 1400 (rpm) – Max. temperature (°C) Max. load (kg)
  • Page 26 en Programmes Less Ironing Prewash Spin Speed (Rinse Hold) Extra Rinse Select – varioSpeed  Max. spin speed 1200 1400 (rpm) Max. temperature (°C) Max. load (kg)
  • Page 27 Programmes en – Less Ironing – – – Prewash Spin Speed (Rinse – Hold) – – Extra Rinse – – – Select – – – varioSpeed  Max. spin speed 1400 1400 (rpm) – – Max. temperature (°C) Max. load (kg)
  • Page 28 en Programmes – Less Ironing – Prewash Spin Speed (Rinse – Hold) – Extra Rinse – Select – varioSpeed  Max. spin speed 1200 (rpm) – Max. temperature (°C) Max. load (kg)
  • Page 29 Programmes en – Less Ironing – Prewash Spin Speed (Rinse Hold) Extra Rinse Select – – varioSpeed  Max. spin speed 1400 (rpm) Max. temperature (°C) Max. load (kg)
  • Page 30 en Programmes Less Ironing Prewash Spin Speed (Rinse Hold) Extra Rinse Select – varioSpeed  Max. spin speed 1400 (rpm) Max. temperature (°C) Max. load (kg)
  • Page 31 Programmes en – Less Ironing – Prewash Spin Speed (Rinse ⁠ Hold) ⁠ Extra Rinse – Select ⁠ varioSpeed  Max. spin speed 1200 (rpm) Max. temperature (°C) Max. load (kg)
  • Page 32: Accessories

    en Accessories Accessories 9 Accessories Use original accessories. These have been made especially for your appliance. Accessories Order number Water inlet hose exten- Extend the water inlet WZ10131 sion hose for cold water or AquaStop (approx. 2.50 Fixing brackets Improves the stability of WX975600 the appliance.
  • Page 33: Laundry

    Laundry en Pour washing powder into com- Laundry 11 Laundry partment II. Laundry 11.1 Preparing the laundry Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 10 sections to ensure that you use the appliance safely. ATTENTION! Objects remaining in the laundry may damage the laundry and the drum.
  • Page 34: Sorting Laundry

    en Laundry Wash laundry of the same 11.2 Sorting laundry type of fabric and fibre to- Note: Please read the information in gether. the Safety → Page 4 and Preventing – Care symbols on the care labels material damage → Page 10 sections → Page 34 to ensure that you use the appliance –...
  • Page 35: Detergents And Care

    Detergents and care products en Notes Detergents and care products 12 Detergents and care ¡ only use liquid detergents that are self-flowing products ¡ Do not mix different liquid deter- gents Detergents and care products Note: Please read the information in ¡ Do not mix detergent and fabric the Safety → Page 4 and Preventing softener material damage → Page 10 sections...
  • Page 36: Basic Operation

    en Basic operation Water hardness Hardness range Total hardness in mmol/ German degrees in °dH soft (I) 0–1.5 0–8.4 medium (II) 1.5– 2.5 8.4–14 hard (III) over 2.5 over 14 Example of a manufacturer's instructions for detergent These example values refer to a standard load of 4–5 kg.
  • Page 37: Adjusting The Programme Settings

    Basic operation en 13.3 Adjusting the pro- 13.5 Using a measuring aid gramme settings for liquid detergent Requirement: A programme has If you order the measuring aid as an been set. accessory, you must use the measur- ing aid. → "Setting a programme", Page 36 Pull out the detergent drawer. Adjust the programme settings.
  • Page 38: Use The Measuring Aid For Liquid Detergent

    en Basic operation Insert the detergent drawer. Push in the detergent drawer. 13.7 Adding detergent and care product Notes ¡ Please read the information in the Safety → Page 4 and Preventing material damage → Page 10 sec- tions to ensure that you use the appliance safely. ¡...
  • Page 39: Adding Laundry

    Basic operation en To pause the programme, after ap- 13.12 Resuming the pro- prox. 10 minutes, press Start/Re- gramme when the pro- load. gramme status is Rinse To resume the programme, after Hold the desired soaking time, press Start/Reload. Set the Spin or Drain programme. Press Start/Reload.
  • Page 40: Childproof Lock

    en Childproof lock Wipe the rubber gasket dry and re- So that the programme currently move any foreign objects. running is not cancelled, the pro- gramme selector must be set to the initial programme. goes out in the display. Home Connect 15 Home Connect This appliance is network-capable.
  • Page 41: Home Connect

    Home Connect  en ¡ Operating the appliance on the ap- pliance itself always takes priority. During this time it is not possible to operate the appliance using the Home Connect app. 15.1 Home Connect settings Adapt Home Connect to your needs. You can find the Home Connect set- tings in the basic settings for your ap- pliance.
  • Page 42: Connecting Your Appliance To The Home Connect App

    en Home Connect flashes in the display. Carry out the steps in the Home Connect app to connect the a The appliance now sets up its own appliance. Wi-Fi network with the name (SSID) HomeConnect. a If the display shows and lights up permanently, the appliance is connected to the home network.
  • Page 43: Connecting The Appliance To The Energy Manager

    Home Connect  en Requirement: The smart energy sys- 15.5 Connecting the appli- tem (energy manager) cannot start ance to the energy man- your appliance until it is connected to ager the appliance. Set the programme you require. If you connect the appliance to the smart energy system (energy man- Press - Ready In + to set the re- ager), you will optimise your energy...
  • Page 44: Deactivating Wi-Fi On The Appliance

    en Home Connect Press Start/Reload repeatedly until Set the programme to position 5. the display shows On. a The display shows rES. a Wi-Fi is activated. Press Start/Reload. a The display shows YES . Note: If Wi-Fi is activated, the appli- ance will not switch itself off automat- Press Start/Reload.
  • Page 45 Home Connect  en ¡ Security certificate of the Wi-Fi communication module (to ensure a secure data connection). ¡ The current software and hardware version of your appliance. ¡ Status of any previous reset to factory settings. This initial registration prepares the Home Connect functions for use and is only required when you want to use the Home Connect functions for...
  • Page 46: Basic Settings

    en Basic settings Basic settings 16 Basic settings You can configure the appliance to meet your needs. Basic settings 16.1 Overview of basic settings Below is an overview of the basic settings on your appliance. Basic setting Programme posi- Value Description tion End signal 0 (off) Set the volume of 1 (quiet)
  • Page 47: Changing The Basic Set- Tings

    Cleaning and servicing en 16.2 Changing the basic set- with nothing but water and a tings damp cloth. Set the programme selector to po- Remove all de- Fresh deposits sition 1. tergent residue, are easier to re- spray residue or move without other residues leaving any immediately.
  • Page 48: Descaling

    en Cleaning and servicing Pull out the detergent drawer. Fit the insert and lock it into place. Press down on the insert and re- move the detergent drawer. Cleaning the opening for the deter- gent drawer. Press out the insert upwards from below.
  • Page 49: Cleaning The Drain Pump

    Cleaning and servicing en Slide a sufficiently large receptacle 17.5 Cleaning the drain pump under the opening. Clean the drain pump in the event of faults, e.g. blockages or rattling noises. Emptying the drain pump Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 10 sections to ensure that you use the appliance safely.
  • Page 50 en Cleaning and servicing Cleaning the drain pump CAUTION - Risk of scalding! When you wash at high temperat- Note: Please read the information in ures, the detergent solution gets the Safety → Page 4 and Preventing hot. material damage → Page 10 sections Do not touch the hot detergent to ensure that you use the appliance ▶...
  • Page 51: Cleaning The Intake Opening In The Rubber Gasket

    Cleaning and servicing en Ensure that both impellers can Insert the maintenance flap and turn. lock it into place. Insert the pump cap. Close the maintenance flap. Ensure that the parts of the ‒ 17.6 Cleaning the intake pump cap are correctly as- sembled.
  • Page 52: Cleaning The Water Outlet Hose At The Siphon

    en Cleaning and servicing Reattach the water outlet hose and 17.7 Cleaning the water outlet secure the connection point using hose at the siphon the hose clamp. If the water outlet hose at the siphon is dirty or the detergent solution is not being pumped out, you must clean these.
  • Page 53 Cleaning and servicing en Remove the water inlet hose from Cleaning the filter on the the tap. appliance Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 10 sections to ensure that you use the appliance safely. Requirement: The water inlet hose is empty.
  • Page 54 en Cleaning and servicing Clean the filter with a small brush. Reinsert the filter. Connect the hose and check for leaks.
  • Page 55: Troubleshooting

    Troubleshooting en Troubleshooting 18 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
  • Page 56 en Troubleshooting Fault Cause and troubleshooting "E:36 / -25 / -26" Drain pump is blocked. → "Cleaning the drain pump", Page 49 ▶ "E:38 / -25 / -26" Drain pump is blocked. → "Cleaning the drum", Page 47 ▶ if the fault is displayed again, → "Cleaning the drain pump", Page 49 ▶...
  • Page 57 Troubleshooting en Fault Cause and troubleshooting All other error codes. Malfunction Call the after-sales service. ▶ → "Customer Service", Page 66 The appliance is not The mains plug of the power cord is not plugged in. working. Connect the appliance to the power supply. ▶...
  • Page 58 en Troubleshooting Fault Cause and troubleshooting The water is not drain- Drain pipe or water outlet hose is blocked. ing. Clean the drain pipe and the water outlet hose. ▶ Drain pipe or water drain hose is caught or jammed. Ensure that the drain pipe and water drain hose are ▶...
  • Page 59 Troubleshooting en Fault Cause and troubleshooting The spin cycle runs The unbalanced load detection system eliminates an several times. imbalance by repeatedly redistributing the laundry. Not a fault – no action required. ▶ Note: When loading, where possible, place large and small items of laundry together in the drum. Different sized items of laundry distribute themselves better during the spin cycle.
  • Page 60 en Troubleshooting Fault Cause and troubleshooting Heavy foam build-up Detergent dosage is too high. Immediate measure: Mix one tablespoon of fabric ▶ softener with 0.5 litres of water and pour the mix- ture into the left-hand compartment (not for outdoor clothing, sportswear or items stuffed with down). Reduce the amount of detergent for the next wash- ▶...
  • Page 61 Troubleshooting en Fault Cause and troubleshooting Loud noises during Secure the appliance feet. Aligning the appliance ▶ the spin cycle. Transit bolts have not been removed. Removing the transit bolts ▶ Banging noises, rat- Foreign bodies have got into the drain pump. tling in the drain → "Cleaning the drain pump", Page 49 ▶...
  • Page 62 en Troubleshooting Fault Cause and troubleshooting The spin result is not The unbalanced load detection system has interrupted satisfactory. The laun- the spin cycle because the laundry is unevenly distrib- dry is too wet/too uted. damp. Redistribute the laundry in the drum. ▶...
  • Page 63 Troubleshooting en Fault Cause and troubleshooting Water is leaking out at Connect the water outlet hose correctly. Water out- ▶ the water outlet hose. let connection types Odours have formed Humidity and detergent residue may promote the in the appliance. formation of bacteria. → "Cleaning the drum", Page 47 ▶...
  • Page 64: Transportation, Storage And Disposal

    en Transportation, storage and disposal Drain the remaining detergent 18.1 Emergency release solution. Releasing the door → "Cleaning the drain pump", Page 49 Requirement: The drain pump is Detach the hoses. empty. → Page 49 ATTENTION! Escaping water may 19.2 Inserting the transit cause material damage. bolts Do not open the door if you can ▶...
  • Page 65: Using The Appliance Again

    Transportation, storage and disposal en Insert all screws into the four 19.4 Disposing of old appli- transit bolts and tighten slightly. ance Valuable raw materials can be re- used by recycling. WARNING Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk.
  • Page 66: Customer Service

    en Customer Service 20.1 Product number (E-Nr.) Customer Service 20 Customer Service and production number If you have any queries on use, are Customer Service (FD) unable to rectify faults on the appli- You can find the product number (E- ance yourself or if your appliance Nr.) and the production number (FD) needs to be repaired, contact Cus- on the appliance's rating plate.
  • Page 67: Consumption Values

    Consumption values en Consumption values 21 Consumption values The following information is provided in accordance with the EU Ecodesign Consumption values Regulation. The values given for programs other than the Eco 40-60 are indicat- ive only and were determined in accordance with the applicable standard EN60456.
  • Page 68: Technical Specifications

    2014/53/EU. ¡ Maximum: A detailed RED Declaration of Con- 1000 kPa formity can be found online at (10 bar) www.siemens-home.bsh-group.com among the additional documents on Length of the wa- 150 cm the product page for your appliance. ter inlet hose Length of the wa- 150 cm...
  • Page 69: Declaration Of Conformity

    Declaration of Conformity en 5 GHz WLAN (Wi-Fi): For indoor use only.
  • Page 72 BSH Hausgeräte GmbH Carl-Wery-Straße 34 81739 München GERMANY www.siemens-home.bsh-group.com Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG *9001601288* 9001601288 (010125)

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